Open Access Review Article | |||
1. |
A review of employee engagement: Empirical studies
, Pages: 1969-1978 Halid Hasan, Farika Nikmah, Siti Nurbaya, Nilawati Fiernaningsih and Ellyn Eka Wahyu PDF (288 K) |
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Abstract:
Although many companies are modernizing by maximizing the use of technology, employee management remains an important topic, where employees are the creators of policies, procedures and business strategies. Having employees with high engagement is not easy for a company. So it is always interest to discuss the factors that influence employee engagement. This study aims to analyze the role of employee engagement as a discussion of human resource management, from Khan which focuses on the condition of human psychology, and how this view was developed in the following years by other researchers. This study uses literature study techniques using qualitative methods to describe the results in a narrative and aims to assist further research. The results showed that there was an increase in the engagement topic study. This proves that the management of human resources in an organization must be carried out with high flexibility, with regard to individual rights, by involving employees in organizational processes. Organizations will get high engagement from their employees if communication and relationships between employers and employees are done well, so that a positive perception is created. Engaged employees are an asset for the organization to achieve competitive advantage.
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2. |
The effect of digital finance on financial stability
, Pages: 1979-1984 Asep Risman, Bambang Mulyana, Bayu Anggara Silvatika and Agus Sunarya Sulaeman PDF (288 K) |
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Abstract:
Digital finance plays a major role in achieving financial inclusion targets which have a positive impact on economic growth and people's welfare. One of the main elements of digital finance is digital payments, which are increasingly playing a role with the presence of e-commerce and financial technology (fintech). Apart from these positive impacts, digital finance is also feared to have a negative impact on financial system stability, especially in relation to systematic risk. The purpose of this study was to determine the role of risk factors in digital financial relations and financial stability. The research method used is the Multiple Linear Regression Model and Moderating Regression Analysis (MRA), using 120 samples of panel data for 10 years (2010 to 2019). The results show that market risk can moderate the influence of digital finance on financial stability, so that increased systematic risk will reduce the positive impact of digital finance on financial stability.
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3. |
Fear of COVID-19 and work-quality of life among nurses: The mediating role of psychological well-being
, Pages: 1985-1990 Ahmet Maslakçı, Lütfi Sürücü and Harun Sesen PDF (288 K) |
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Abstract:
This study was conducted in order to analyze the effect of the nurses’ quality of work life based on fear about COVID-19 and examine the psychological well-being as a moderating variable in this relationship. The survey questionnaire was administered among nurses between 1 November 2020 and 14 November 2020. The self-report survey comprised the nurse information survey, Fear of COVID-19 Scale, work quality of life scale, and psychological well-being scale as data collection tools. Data were obtained from 339 nurses. The findings show that fear of COVID-19 negatively affects nurses’ quality of work life. It has been determined that PWB plays a moderating role in this relationship. While the fear of COVID-19 negatively affects the quality of work life in nurses with low psychological well-being, there is not any kind of significant effect on the quality of work life in nurses with high psychological well-being. This result shows that as the psychological well-being of nurses’ increases, fear of COVID-19 effect on quality of work life decreases. The results of the study show that responses designed to enhance psychological well-being can enhance nurses' working conditions that could reduce the negative effects of the fear of COVID-19. There is an urgent need for clinical and policy strategies to help increase nurses’ PWB in order to increase the quality of work life by reducing fear and also anxiety among nurses fighting on the front line during COVID-19.
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4. |
The role of strategic innovation for sustainability of businesses during the covid-19 pandemic
, Pages: 1991-1998 Abdallah Abusalma PDF (288 K) |
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Abstract:
This study aimed to know the role of strategic creativity in the sustainability of business in the Jordanian tourism sector in the shadow of the Corona pandemic, in addition to knowing the impact of its growth and what is the level of strategic creativity in the Jordanian tourism sector. The study population may consist of all employees of tourism companies in Jordan with all their services, and a questionnaire was created in order to achieve the aim of the study. The study used the analytical, descriptive, quantitative approach, whereby a random sample (319) respondents were distributed. After analyzing the study, the results showed that the level of strategic creativity in the Jordanian tourism sector is high, and that strategic innovation has an impact on the sustainability of businesses in that sector. The study recommended the necessity of supporting the Research and Development Department as a strategy for tourism companies to get out of the Corona pandemic.
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5. |
The role of brand equity in increasing buying interest
, Pages: 1999-2010 Gita Sugiyarti and Aris Mardiyono PDF (288 K) |
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Abstract:
This study aims to analyze the effect of brand awareness, brand image and sales promotion on brand equity and consumer buying interest. The population of this study was all Swalayan Ada customers in Indonesia. The sample was taken by 550 respondents. After processing with normalization of data, the sample is worth using as many as 265 respondents. Analysis tools using Structural Equation Modeling with AMOS 16 program. The findings show that brand awareness, brand image and sales promotion have a significant positive effect on consumer buying interest. Brand image and sales promotion and brand equity have a significant positive effect on buying interest while brand awareness has no significant effect on consumer buying interest.
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6. |
The link between talent management, organizational commitment and turnover intention: A moderated mediation model
, Pages: 2011-2020 Khairieh Abu Dayeh and Panteha Farmanesh PDF (288 K) |
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Abstract:
It has been suggested that talent management (TM) has a direct and significant relationship with a number of employee outcomes. This is while the number of studies examining the process of TM leading to these outcomes are limited. Therefore, the main purpose of this study is to present a new model for analyzing processes of TM and its linkage with several employee and organizational outcomes that are organizational commitment and turnover intentions. Additionally, the present paper involves a mediating factor (P-O fit) alongside a moderating variable that is, Organizational Culture. A sample of 510 employees were selected from different banks located in Amman, Jordan. Mediation and moderation models were tested through structural equation modeling (SEM). The findings, being in consensus with previous studies, showed that TM has a linkage with both TI and Organizational Commitment. Mediating effect of P-O fit was shown with both aforementioned variables. In addition, the moderation effect of organizational culture on the relationship between TM and TI was found. The study contributes to the literature of the topic by providing a fit model to explain the linkage of TM and a number of organizational and employee outcomes. Bank managers can benefit by being aware and implying TM practices within their firms to further develop company advancements and attending to their employees based on new HRM trends.
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7. |
Predictors of fast-fashion-oriented impulse buying: The case of Vietnamese millennials
, Pages: 2021-2032 Son Truong Nguyen and Tri Minh Ha PDF (288 K) |
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Abstract:
During the last few years, global fast fashion retailers have been penetrating Asian emerging markets and Vietnam is not an exception. This study explores both external and internal factors, contributing to the fashion-oriented impulse buying of Vietnamese millennials and then investigates the impact of these determinants on fashion-oriented impulse purchase. Both qualitative and quantitative approaches were conducted in the empirical study. It is found that emotion and hedonic value along with fashion involvement, sensory cues and in-store promotion respectively influence fast-fashion oriented impulse purchase. These findings help fast fashion retailers understand the impulse buying behavior of young Vietnamese consumers so that they can effectively elaborate retailing-mix strategy to boost the sales and thus sustainably grow the business.
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8. |
Fraud prevention of village funds in East Java Indonesia
, Pages: 2033-2044 Abdul Hamid and Mohammad Nasih PDF (288 K) |
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Abstract:
This review aims to sniff out potential fraud in controlling village funds and to find out effective mechanisms for preventing village fund fraud in Indonesia. However, apart from contributing institutions that were small, previous researchers have ignored the problem of fraud shortly threatening sustainability of institutions such as a small rural village in Indonesia. So, this study is intended to find out how a small village level institution can prevent fraud. This analysis uses a self-administered questionnaire and distributes 250 questionnaires to village heads, secretary of village heads, and financial treasurers in village institutions with 179 questionnaires for which data can be processed. To test the theoretical model, multiple regression is used. Outputs from multiple regression reveals that a habit of honesty and integrity have a positive effect and significant, process and control the internal and supervisory functions are good and behavioral religious has a positive effect but are less significant in the fraud preventive mechanism if implemented partially. This finding also provides a strong picture that if the four dimensions of fraud prevention mechanism must be implemented simultaneously to have high effectiveness and vice versa. On the whole, the research paper is advocating some tactics to prevent fraud which is effective to reduce the threat of fraud in the institution at the smallest village level in Indonesia and the countries of the developing others. The lack of studies empirically the impact of habits of honesty, internal control, and monitoring Duty proper religious behavior and attitudes in an effective study of fraud prevention in non-Western environments has answered the need for this research.
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9. |
The effect of information systems success factors on user satisfaction in accounting information systems
, Pages: 2045-2052 Mohammad Naser Mousa Hamdan and Naser Jafar Al-Hajri PDF (288 K) |
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Abstract:
The purpose of this study is to explore the impact of information systems (ISs) Success Factors the user of (AISs) satisfaction on the Kuwaiti governmental organizations. To achieve the objectives of the study, the researcher designed and developed a questionnaire for data collection from the study population and distributed (160) questionnaires. There were (149) retrieval for data analysis which was used for further analysis using SPSS v26. After an appropriate analysis, the study found no significant impact for the success factors (ISs) including the quality of information, the quality of the system and the quality of services on the user satisfaction (AISs).
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10. |
The effect of organizational culture on employee performance mediated by job satisfaction and work motivation: Evident from SMEs in Indonesia
, Pages: 2053-2060 Tri Wahjoedi PDF (288 K) |
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Abstract:
This study aims to examine the influence of organizational culture on employee performance mediated by job satisfaction and work motivation. This research is a quantitative research with a case study at the SME PT PMS Company in Surabaya, Indonesia by distributing questionnaires to 50 employees. The data were processed using Structural Equation Modeling with the Smart PLS 3 programs. The results showed that in fact the respondents thought that organizational culture and work motivation had no direct significant effect on employee performance, and work motivation could not mediate organizational culture on employee performance. Organizational culture has a significant direct effect on job satisfaction and work motivation and job satisfaction has a significant direct effect on employee performance. Likewise, job satisfaction can mediate organizational culture on employee performance where all relationships lead in a positive direction. There has been no research that examines the relationship model of those 4 variables which is intended to determine the wider relationship between these variables and this study provides an overview of employee behavior in SME companies and is useful as input in determining strategies, especially for companies to improve their performance.
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Open Access Article | |||
11. |
The effect of implementing artificial intelligence on job performance in commercial banks of Jordan
, Pages: 2061-2070 Abdallah Abusalma PDF (288 K) |
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Abstract:
This study aimed to clarify the effect of artificial intelligence with its variables (ES, NN, GA, and IA) on job performance. The banking sector in Jordan is used as a study community and targeted managers at all levels, and in order to achieve the objectives of the study, a questionnaire is developed for the purpose of collecting data from the random sample. The sample consisted of (319) managers. Also, the study used the descriptive approach and the data are analyzed on SPSS. The results showed that there is a statistically significant effect of artificial intelligence that affects job performance through (GA, and IA) only. In addition, the results showed that gender, academic qualification and years of experience have a statistically significant effect on job performance in commercial banks in Jordan. The study recommends preparing future research for the same variables and the study community, but for another country, in order to generalize the results.
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Open Access Article | |||
12. |
Knowledge management capability as an absorptive for driving innovation: The role of type of innovation
, Pages: 2071-2080 Muhamad Robith Alil Fahmi and Edy Yulianto PDF (288 K) |
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Abstract:
Knowledge-Based View as an intangible resource for the company will become the knowledge capability it possesses. Particularly in the context of SMEs in developing countries like Indonesia, SMEs have a big role in contributing to the country's economy. Therefore, knowledge capability is a resource that must be owned by SMEs that should be able to encourage adopting this type of innovation. In accordance with the basis of Knowledge-Based View, this knowledge will have an impact on company performance and its competitive advantage through the types of innovations that have been adopted. The quantitative method was used by distributing questionnaires totaling 120 SMEs in Indonesia and the data were processed using PLS-SEM. This study has a hypothesis that the relationship between knowledge management capability has a positive and significant effect on firm performance, as well as the mediating role of the type of innovation. The results in this study indicate that knowledge management capability does not have a significant effect on firm performance. However, the relationship between knowledge management capability shows that it has a significant effect on marketing, product, process, and service innovation. Discussions related to these results are also explained by implication factors in this study.
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Open Access Article | |||
13. |
The association between interpersonal conflict, turnover intention and knowledge hiding: The mediating role of employee cynicism and moderating role of emotional intelligence
, Pages: 2081-2090 Asieh Akhlaghimofrad and Panteha Farmanesh PDF (288 K) |
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Abstract:
Academia is prone to incivility and interpersonal conflict like any other workplace environment, although incivility in academia is manifested in behaviors such as undermining colleagues’ professional standing, intelligence and authority; reprobating other’s accomplishments; and hiding knowledge from other faculty members. The autonomy, independence, academic freedom, and tenure in academia lead to a working environment (culture) with different “rules of engagement”, governed by the faculty members themselves. This study examines the impact of employee cynicism on faculty’s interpersonal conflict as a source of stress, which leads to undesirable organizational behaviors, namely higher turnover intention and knowledge hiding behavior; furthermore, the role of faculty’s emotional intelligence as a moderator on the relationship between interpersonal conflict among faculty members and turnover intention has been investigated as a second objective of this study. The study uses a quantitative method of research and analysis, by collecting data from 200 faculty members in private higher education institutions. The study’s hypotheses were tested by Smart PLS3 (SEM) to conclude that: 1) interpersonal conflict directly influences turnover intention and knowledge hiding behavior; 2) employee cynicism has no mediating effect in the relationship between interpersonal conflict, and turnover intention or knowledge hiding behavior; 3) Faculty’s emotional intelligence moderates the relationship between interpersonal conflict and turnover intention.
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Open Access Article | |||
14. |
The association between entrepreneurship, management, and sustainable development in the middle east: A systematic review and meta-analysis
, Pages: 2091-2098 Azzam Abou-Moghli and Ala Dandis PDF (288 K) |
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Abstract:
The study of entrepreneurship continues to expand as a field of inquiry and remains one of the most attractive realms of research in the field of management science. This study follows an evidence-based research approach and conducts a systematic review and meta-analysis on the entrepreneurship, management, and sustainable development in entrepreneurial firms working in the Middle East. The study has conducted a bibliometric search for outlining the systematic and empirical evidence on entrepreneurship, management, and sustainable development, and to examine the relevant literature from the particular domain, followed by PRISMA guidelines. Total of 25 articles were extracted dated from 2006 to 2020. One of the potential aspects regarding entrepreneurship, management, and sustainable development in the region was the introduction of entrepreneurial led family businesses that unlock the potential of the region. The rapid urbanization and population growth in the Middle East have put massive pressures on their environments. Entrepreneurship had a significant and positive impact on both sustainable development and management. Influenced by the entrepreneurial ecosystem, the Middle Eastern countries showed a dynamic performance at a macro level. This systematic review and meta-analysis provide information on the current state of the empirical entrepreneurship, management, and sustainable development literature.
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Open Access Article | |||
15. |
The influence of transformational leadership dimensions on intrapreneurial behaviour through mediators
, Pages: 2099-2114 Thi Thuy Giang Huynh PDF (288 K) |
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Abstract:
The present study aimed to examine the direct impact of transformational leadership dimensions on employee strategic renewal behaviour and venture behaviour, and through a mediating role of job satisfaction and employee commitment to organizational change. The study sample consisted of 464 employees in different firm types in Ho Chi Minh city of Vietnam. The data is analysed using a structural equation model (SEM). The paper shows that dimensions of transformational leadership (namely intellectual stimulation, inspirational motivation, and individual consideration) have positive and significant influence employee strategic renewal behaviour and venture behaviour directly, and via job satisfaction and commitment to organizational change (affective commitment and normative commitment) as a moderating mechanism.
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16. |
Spiritual leadership, workplace spirituality and their effects on meaningful work: Self-transcendence as mediator role
, Pages: 2115-2126 Slamet Widodo and Gerry Suryosukmono PDF (288 K) |
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Abstract:
In increasing their productivity and attitudes in serving the community, every work they do should be considered meaningful both for themselves and for others. Many aspects influence the emergence of meaningful work, including the spiritual leadership style applied by the leader to his subordinates, the spirituality factor in the workplace that affects, and the internal need factors that are reflected in the form of self-transcendence. This is where the strategic function of the institution plays a role in coordinating and integrating spiritual leadership, spiritual workplace, self-transcendence within the individual and the creation of meaningful work is based on the principle of benefits both for themselves and for society so that the function of the Government as a public servant can run well. The purpose of this study was to examine and analyze the relationship between spiritual leadership and spirituality in the workplace towards self-transcendence and realizing meaning in work (Meaningful Work). The population of this study was ASN from 5 agencies and agencies under the Bengkulu city government, namely the Education Office, the Population and Civil Registration Service, the Health Service, the Tourism Office, the Youth and Sports Service. The number of samples was 150 people by convenience sampling method. The research method begins with validity and reliability testing with Confirmatory Factor Analysis. This is followed by an explanation of the statistical descriptions related to the respondent's profile, hypothesis testing using the SEM method by taking into account the goodness of fit test. The results showed that all hypotheses were accepted except the hypothesis of the effect of spiritual leadership on meaningful work by mediating self-transcendence.
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17. |
Consumer attitudes towards healthy and organic food in the Kurdistan region of Iraq
, Pages: 2127-2134 Bayad Jamal Ali PDF (288 K) |
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Abstract:
There has been increasing awareness of the benefits of healthy and organic food products as more knowledge has been gained on their effects on health, environment, social convenience and sustainable development. Acquiring insight into consumer attitudes is essential for the industry to grow. Compared with the rest of the world, the Kurdistan region of Iraq is still in the early stages of understanding the importance of healthy and organic food products. The study aim was to investigate the attitudes of Kurdish consumers concerning healthy and organic food. I administered an online survey to 452 respondents, and their responses were analysed by using descriptive statistics and performing correlation, linear regression and factor analysis. The findings indicated that health concerns were the main reason for healthy and organic food consumption. I also found that quality and taste were important factors in purchasing decisions and that consumers were willing to pay a premium price if these foods were available. However, there was a general lack of concern about food production effects on the environment and animal welfare. This research provides a new insight into the attitudes of Kurdish consumers in Iraq towards healthy and organic food. This population has not been covered before, which in turn will add to the literature on this subject.
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18. |
Moderation effect of client special treatment benefits on the relationship between logistics inte-gration and logistics performance in the logistics services providers’ context
, Pages: 2135-2150 Najla Ayesh, Nik Hasnaa Bte Nik Mahmood, Mas Bambang Baroto and Samah M.A. Mubarak PDF (288 K) |
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Abstract:
In the face of global competition and the coronavirus disease-19 (COVID-19) pandemic, the logistics service providers (LSPs) are facing severe challenges to attain their logistics performance indicators. To continue in such a market place, LSPs need to maintain a dedicated integration relationship with their clients by enhancing client special treatment benefits. The aim of this study is to apply the relational view (RV) theory and the relationship marketing (RM) perspective to examine the moderation effect of special treatment benefits on the link between logistics integration and LSPs’ logistics performance (i.e., cost leadership and customer services innovation). Data was collected from 214 Malaysian LSPs, and analysed using partial least squares-structural equation modelling (PLS-SEM). Although the results show that logistics integration has a strong impact on both performances, further analysis shows that a high level of logistics integration has an association with high levels of special treatment benefits (moderating effect), in turn, maintaining performance at a high level. The exploring of the moderation effect of special treatment benefits contributes to the RV theory by incorporating the RM to reflect the moderation effect. Additionally, the study contributes empirically to the field of strategy and RM within the LSPs’ industry. Finally, the findings enable LSPs to better allocate resources to ensure more effective value-based strategies that emphasise on client special treatment benefits to develop financial confidence and maintain long-term dedicated relationships, so as to achieve the target outcomes.
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Open Access Article | |||
19. |
The effect of university organizational culture on organizational silence and faculty–student interaction
, Pages: 2151-2162 Jongsung Kim and Sung-Hoon Ko PDF (288 K) |
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Abstract:
Colleges/universities outside the Seoul metropolitan area (hereafter “non-Seoul universities”) are in a crisis of existence due to a decline in the school-aged population in South Korea. Most non-Seoul universities are making efforts to implement self-rescue measures for survival. This study examines the relationships among different types of organizational culture (innovative, collective, rational, and hierarchical), organizational silence (acquiescent, prosocial, and defensive), and faculty–student interaction as perceived by non-Seoul university professors to provide useful implications for effective human resource management plans for the professors, who are responsible for entrance examinations and education at non-Seoul universities in crisis. An online survey was employed to collect data from professors at private community colleges/universities outside the Seoul metropolitan area. Responses from 421 professors were used for data analysis. Results are as follows. First, when professors perceived innovative and collective cultures, their defensive silence decreased while prosocial silence increased. Second, when rational culture was perceived, defensive silence increased while prosocial silence decreased. Third, acquiescent silence increased while prosocial silence decreased when hierarchical culture was perceived. Fourth, faculty–student interaction was enhanced when innovative and collective cultures were prevalent. Finally, prosocial silence had a positive effect on faculty–student interaction. The findings imply that if university managers change policy to encourage professors to perceive the university culture as innovative and collective, prosocial silence, which is positive from the organization’s perspective, will increase, facilitating interactions between professors and students.
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Open Access Article | |||
20. |
Job insecurity perceptions in the face of a change in labor legislation among Puerto Rican workers and its impact on productivity during an economic crisis
, Pages: 2163-2174 Rolando Rivera-Guevarrez and Jose Flecha-Ortiz PDF (288 K) |
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Abstract:
Job insecurity has evolved in a wide range of phenomena that have been little addressed in the academic literature. One of these phenomena is to observe how the implementation of labor legislation within an economic crisis affects the perception of job insecurity. Thus, this research proposes that organizational justice, organizational support, and employability become three explanatory dimensions that shape job insecurity in the face of a change in labor legislation during an economic crisis. Through a survey of 205 employees of private companies in Puerto Rico and analyzing the data through PLS-SEM, the study demonstrates and supports new literature on how each variable considered affects perceptions of job insecurity and the productivity of human capital in the face of a change in labor legislation, a topic little addressed in the academic literature.
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