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1. |
Entrepreneurial self-efficacy and small business performance in Pakistan
, Pages: 1715-1724 Muhammad Khalil, Mukaram Ali Khan, Syed Sohaib Zubair, Hina Saleem and Syed Nadeem Tahir PDF (288 K) |
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Abstract:
Entrepreneurial Self Efficacy (ESE) has gained immense importance in the past few years in the field of entrepreneurship. The focus of this study is to test the effect of each of the five dimensions of ESE and understand their importance in connection with firms’ performance. This study was carried out among small businesses entrepreneurs in Pakistan and a valid sample of 353 entrepreneurs was selected for this purpose. A survey technique was used for data collection and AMOS was used for data analysis. In line with expectation, the analysis concluded a significant positive relationship between ESE dimensions and performance of small businesses. It was also concluded that the Risk dimension of ESE contributes majorly in the improvement of firms’ performance whereas the financial control dimension of ESE contribution was least. It is also suggested that all five dimensions of ESE are important to achieve desirable performance outcomes.
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2. |
The effect of green human resource management on environmental performance: The mediating role of employee eco-friendly behavior
, Pages: 1725-1736 Atif Ali Gill, Balqees Ahmad and Shiza Kazmi PDF (288 K) |
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Abstract:
The current study examines the change in environment performance through green human resource management in a developing country’s higher education institutes. The data were collected by survey using a reliable and valid instrument adopted from the literature. The unit of analysis in the current study is an individual consisting of employees working in higher educational institutions of Pakistan. Three hundred questionnaires were distributed while 220 questionnaires were found completely filled for statistical analysis. The current study utilizes the multiple regression techniques through structural equation modelling using second-generation software SmartPLSv3.0. The results indicate the positive influence of green human resource policies on environmental performance and provide significant insights on the partial mediating effect of employee eco-friendly behavior between green human resource management and environmental performance. The present study provides numerous theoretical and practical implications through the extension of Ability-Motivation-Opportunity theory by constituting the employee behaviors for the implementation of environmental strategies in the organization context. The findings of the present study suggest guidelines for human resource managers and management of educational institutes to implement green human resource policies that are likely to improve institutes environmental performance.
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3. |
Country governance, tourism and environment quality: An emerging economy perspective
, Pages: 1737-1746 Sadaf Akram, Nayyer Sultana, Tanzilla Sultana, Mamoona Majeed and Rufia Saeed PDF (288 K) |
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Abstract:
The objective of the study has two folds: first, the study analyzes the role of country governance in tourism. Second, the study investigates the impact of tourism on the environmental quality. For this purpose, the data from 1997 to 2018 are collected from the World Bank and Global Economy. Augmented Dickey Fuller (ADF) test and ordinary least square regression models are used to analyze the impact. The study finds positive impact of rule of law, control of corruption, political stability and government effectiveness on tourism. The study also finds a negative relation between tourism and environmental quality of Pakistan. The study recommends the tourism destination planners to continuously monitor their country and to work with the government towards stability and protection and safety of tourists and for the general public. The rules to control corruption must also be implemented in a blanket form. The study also recommends the researchers to promote research on the relationship between country governance and tourism. Overall, the evidence of the study provides innovative information regarding the impact of country governance on tourism and tourism on environmental quality, which political leaders, tourist analysts and policymakers can use to shape policies in order to promote the tourist industries.
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4. |
A study on the effects of innovation marketing process for Indonesian SMEs’ in food and beverage sector
, Pages: 1747-1754 Nurliza, Wanti Fitrianti and Pamela PDF (288 K) |
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Abstract:
SMEs in the food and beverage sector should be a responsive business for reaching consumers more effectively, expanding the market, and reducing consumer transaction costs. Still, many SMEs’ in the food and beverage sector are hesitant to use social media due to lack of some aspects in their business platforms. The study aims to give an overview model of the innovation marketing process by emphasizing the characteristics of SMEs’, which is simultaneously associated with marketing mix. The proposed model combined the TOE model and characteristics with a marketing mix using SEM on 198 SMEs in the Indonesian food and beverage sector. The findings proved that each technological, environmental, organizational, and characteristics are positively related to each of the people and processes. The management team roles in innovative solutions and contingencies of a complex environment gave the highest positive effects to technology and environment. However, technology does not always facilitate the work process, the quality of result, and process consistency for more efficiency. There are highlight points, i.e. the clear visibility of employee appraisals process for bridging the gap of competencies; using perceived usefulness, perceived ease of use, and perceived trust for generating business ideas, and attracting new customers.
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5. |
The effect of high-performance work systems according to AMO model on HRM performance outcomes: An analytical study on the banking sector
, Pages: 1755-1764 Fatimah Mohamed Mahdy and Asia Yagoub Alhadi PDF (288 K) |
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Abstract:
This research paper aims to study the impact of high-performance work systems (HPWS) according to the AMO includes three human resource management practices which are (Ability-enhancing human resource management practices, motivation-enhancing human resource management practices, and opportunities -enhancing human resource management practices). The authors select a random sample of 400 individuals from 10 banks in Saudi Arabia, Egypt, Sudan to prove the validity of the hypotheses; The study found a set of results and one of them indicate that there is a significant positive relationship among high-performance work systems according to the AMO model on the results of human resource performance.
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6. |
The effect of creative thinking in improving decision making
, Pages: 1765-1770 Ahmad Hariri, Supari Muslim, Ekohariadi and Eppy Yundra PDF (288 K) |
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Abstract:
Vocational education is no longer just an education that prepares its graduates to work or become mediocre workers. Creative thinking skills are the basis of science that is very important for students. This research uses a quantitative approach and the population of this study included 106 Cadets of The School of Aviators in Indonesia. Sampling techniques taken were saturated sampling techniques and the samples were taken as many as 106 cadets. Data analysis techniques used were Structural Equation Model (SEM) with AMOS help (Analysis of Moment Structures) program. The results of this study show that critical thinking has a significant effect on decision making.
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7. |
The effects of entrepreneurial skills, benchmarking, and innovation performance on culinary micro-small-medium enterprises
, Pages: 1771-1778 I. S. Darmo, Suryana, C. Furqon, H. Hendrayati and Nurul Hidayah Mat Zain PDF (288 K) |
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Abstract:
This study was to analyze the effect of entrepreneurial skills and benchmarking on the performance of culinary innovations (restaurants, restaurants, and cafes) of micro-small-medium enterprises (MSMEs) in Indonesia sub-urban areas. Online questionnaires were used as the instrument to collect data, and the data were analyzed by deception analysis to illustrate various features of the variables studied. Hypothesis test was conducted by Partial Least Square Path Modeling (SEM-PM). The MSME population was 231 and the representative sample was 144 culinary companies. It was found that entrepreneurial skills, benchmarking, and performance of culinary MSME innovations tended to be lower than expected. The results of this study revealed that entrepreneurship and benchmarking skills had significant effects on innovation performance. To improve innovation performance, companies must pay more attention to practical knowledge, especially knowledge of bookkeeping and digital marketing, and make more comparisons on financial aspects.
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8. |
Factors influencing English proficiency: An empirical study of Vietnamese students
, Pages: 1779-1786 Lan Nguyen, Huyen Nguyen, Thi Thanh Nga Tran, Minh Quang Le and Zhang Ziyi PDF (288 K) |
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Abstract:
This study tries to explore how distinctive or not the Vietnamese students are in learning English, thus investigating factors influencing the language proficiency of Vietnamese students. The study suggests the significance of five intrinsic factors related to the students’ characteristics (which are learning purpose, learning ability, learning method, hard-working, and self-awareness) and three extrinsic factors that are related to demographic factors, parental indicators, and schooling-environment in determining the English proficiency of Vietnamese people. Data was collected from online questionnaires sent to more than 2500 students from eight famous universities in Vietnam and converted into an excel version before translated into SPSS and EVIEW. Research results show that intrinsic factors, especially learning methods, play a vital role in shaping Vietnamese students’ capability to learn a second language. From educators’ perspectives, the higher level of English exposure the students are equipped at school, the higher their language proficiency. Finally, we compare the difference in learning language ability among genders and ages. The findings suggest that girls and minorities are less proficient in language than others.
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9. |
The relationship between school-related factors and student development: An empirical study of Vietnamese students in the Industry 4.0
, Pages: 1787-1796 Lan Nguyen, Thi Khanh Phuong Tan, Thu Ha Nguyen and Zhang Zuyen PDF (288 K) |
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Abstract:
The study examines how school-related factors influence the cognitive, psychological, and mental development of Vietnamese students. We randomly sent the questionnaires to more than 2000 students with different majors at five top universities in Vietnam based on the Ranking Web of Universities and conducted in-depth online interviews with respondents. Subsequently, we tested the correlation between student development and four school-related factors, including academic staff quality, school infrastructure, teaching curriculum, and school environment, using SPSS 22 and STATA version 2016. The findings suggest the significant role of staff quality in determining the level of student satisfaction. Specifically, students express their satisfaction and appreciation with their studies if their teachers have a solid academic platform. More importantly, infrastructure is positively correlated with three dependent variables, while teaching curriculum only influences cognitive development. The school environment positively affects psychological, mental, but not cognitive development. We also find that gender does not moderate students’ development but does influence student satisfaction.
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10. |
The effect of service quality on job satisfaction: Evidence from Indonesian electrical owned state firm
, Pages: 1797-1806 Astadi Pangarso, Alini Gilang and Nurul Fatihah PDF (288 K) |
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Abstract:
The aim of this research paper is to test the effect of service quality on employee satisfaction at Indonesian electrical owned state company context. The data collection was carried out through questionnaire dissemination to 70 respondents. The respondents are employees in education and training at PT. PLN (Persero) Udiklat Jakarta. This type of research is quantitative, and sampling is done by non-probability sampling. The data analysis used was simple linear regression analysis. The research results showed that service quality still had a significant effect on participant's satisfaction in education and training, both simultaneously and partially at PT. PLN (Persero) Udiklat Jakarta. Employee satisfaction affected by 48.16% of service quality and the rest is 51.84% influenced by other factors that are not examined.
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11. |
Assessing intrinsic and extrinsic motivational orientations between the public and the private high school teachers toward teaching as profession in Jordan
, Pages: 1807-1812 Mohammed Eldahamsheh, Ali Dahamsheh, Khaled Alsalaiteh and Muneer Jaradat PDF (288 K) |
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Abstract:
The aim of this research paper is to assess intrinsic and extrinsic motivational orientations between the public and the private sector for high school teachers toward teaching as a profession. A sample of teachers were chosen from the public and the private school in Jordan (N=204). Four hypotheses were tested using independent-samples T-test, the result shows that private school teachers were more motivated by extrinsic compensation motives and extrinsic outward motives, while public school teachers were more motivated by intrinsic challenge motives and intrinsic enjoyment motives. The authors found out that private school teachers perceived themselves motivated by money and rewards, to be better than their colleagues in doing their job and need to have a recognition for their performance at their work. Public school teachers perceived themselves as enjoying tackling new problems and solving complex and difficult problems and considered their job as very important to them.
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12. |
Dominant determinant characteristics of innovative behavior of new entrepreneur candidates
, Pages: 1813-1820 Iffah Budiningsih, Heri Sukamto and Sari Mujiani PDF (288 K) |
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Abstract:
In the global competition era and in Covid 19 pandemic period, the innovative competence of emerging entrepreneurs relies on the positive characters they should have. The present study was aimed to formulate a reinforcement model of innovative behavior through the identification of dominant determinant factors. The study employed survey methods and involved variables of innovative behavior (Y), creativity (X1), technology literacy (X2), and risk-taking behavior (X3). The respondents were 86 final year students of Faculty of Business Economics (emerging entrepreneur candidates) as the samples, and the data were further analyzed by multiple regression. The creativity (X1), technology literacy (X2), and risk-taking behavior (X3) contribute simultaneously at 45.70 percent to the development of innovative behavior (Y); b) the applicable prediction model of innovative behavior is Y=1.171+0.622X1+0.170X2 -0.080X3; meanwhile, the creativity yielded the most significant sensitivity in developing the innovative behavior variable compared to the technology literacy and risk-taking behavior variables; c) it is worth noting that risk-taking behavior is not among the contributing factors; in fact, this variable constrains an individual to be innovative (if it is too high); e) the variable of creativity is in line with innovation.
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13. |
Antecedents of panic buying behavior during the COVID-19 pandemic
, Pages: 1821-1832 Annastasia Melisse Putri, Avior Retsan, Huimanto Andika and Evelyn Hendriana PDF (288 K) |
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Abstract:
The new Coronavirus disease (COVID-19) pandemic triggers panic buying behavior among consumers in several countries. Previous research on panic buying behavior is less likely to look at the phenomenon from the perspective of consumers (demand-side). Therefore, this study aims to examine the influence of media credibility and social contagion on panic buying behavior and the mediating effect of consumer anxiety in the relationship between media credibility, social contagion and panic buying behavior. Data was collected from young and adult consumers in Greater Jakarta, Indonesia using convenience sampling techniques. Three hundred and fifty responses were collected through an online survey. The hypotheses were tested using structural equation models that could simultaneously analyze the effects of variables in the complex model. The results indicate that media credibility does not have a significant effect on consumer anxiety and panic buying. On the other hand, social contagion has a direct and indirect influence on consumer anxiety. Likewise, consumer anxiety mediates the relationship between social contagion and panic buying behavior. The findings from this research can be used by manufacturers and retailers to maintain goods availability during the pandemic, and the government as a basis for economic decision making. This research also contributes to development of the academic literature related to consumer behavior during a pandemic.
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14. |
Corporate governance on financial distress: Evidence from Indonesia
, Pages: 1833-1844 Eka Handriani, Imam Ghozali and Hersugodo PDF (288 K) |
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Abstract:
The main objective of this paper is to explore the most significant determinants of financial distress of manufacturing companies in Indonesia and to provide explanations on this issue by using multiple regression models. With Modigliani and Miller’s and Trade-off theories were reviewed to formulate a testable proposition on the determinants of financial distress of manufacturing companies in Indonesia. Multiple regression models were used as a statistical tool to investigate the most significant profitability determinants of manufacturing companies in Indonesia. The Lisrel software was used to analyze 300 manufacturing companies listed on the Indonesia Stock Exchange. It was found that institutional ownership, firm size, profitability, and board independence as variables had a positive relationship in an effort to avoid financial distress. Meanwhile, the board size variable had an insignificant positive relationship. The findings are consistent with the pecking order and financial agency theory which helps in understanding the application of financial distress studies for manufacturing companies in Indonesia.
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15. |
Assessing the interrelationships between customer satisfaction, perceived value and behavioral intention among Maldivians seeking medical care within medical tourism services: Empirical evidence from the Maldives
, Pages: 1845-1854 Ahmed Ali Jaleel, Mohd Shukri Ab Yajid, Ali Khatibi and S. M. Ferdous Azam PDF (288 K) |
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Abstract:
Empirical studies related to interrelationships between variables perceived value, customer satisfaction and behavioral intention conducted in the Maldives context and in the medical care industry is very rare. A quantitative cross-sectional study conducted in natural settings using a survey questionnaire to assess the interrelationships between above mentioned variables by utilizing a conceptual model created from three interrelationship models obtained from previous research. Data collected from willing participants across the 19 atolls resulting in a total of 385 responses obtained after data cleaning. A stratified proportionate random sampling method used. SPSS 25.00 and AMOS 23.00 used as analysis tools. The Sobel test applied to analyze the mediating effect of customer satisfaction on the relationship between perceived value and behavioral intention which confirmed a positive and significant relationship between perceived value, customer satisfaction and behavioral intention. Study rejected the hypothesis which test the mediation of customer satisfaction on the relationship between perceived value and behavioral intention. This study is first of its kind to generalize findings on Maldivian’s medical seeking behavior, and results helps policymakers, medical practitioners, medical institutions, and respective administrations to provide better customer perceived value towards providing higher customer satisfaction, which in effect improve customer behavioral intention towards medical care service providers.
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16. |
The effect of work environment and individual characteristics on pilot performance with professionalism as an intervening variable
, Pages: 1855-1860 I Wayan Majuarsa PDF (288 K) |
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Abstract:
This study aims to analyze the influence of the work environment on professionalism, analyzing the effect of individual characteristics on professionalism, analyzing the effect of professionalism on pilot performance, analyzing the influence of the work environment on pilot performance with professionalism as an intervening variable and analyzing the influence of individual characteristics on pilot performance in Lion Air with professionalism as an intervening variable. The number of samples in this study were 165 respondents. The data analysis technique used path analysis. The results of the analysis show that the work environment has an effect on professionalism. Individual characteristics affect professionalism. The work environment affects pilot performance. Individual characteristics have an effect on pilot performance. The work environment affects the pilot's performance with professionalism as an intervening variable. Individual characteristics affect pilot performance with professionalism as an intervening variable.
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17. |
Factors affecting financial management: Case study of educational manager training and fostering public institutions
, Pages: 1861-1870 Thang Quyet Nguyen, Ha Thanh Viet and Le Thi Thanh Loan PDF (288 K) |
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Abstract:
The research focuses deeply on and evaluates the factors affecting financial management of educational managers training and fostering institutions in Ho Chi Minh City, Vietnam. This is a very specific model for countries in transition economies as in Vietnam, a country is in the process of comprehensive renovation, restructuring public service delivery institutions, increasing the assignment of self-responsibility to institutions, reducing financial pressure on the State budget. Using qualitative and quantitative research methods together with techniques, i.e., testing reliability scales with Cronbach's alpha coefficients, exploratory factor analysis EFA, CFA and linear model SEM, the study investigated 500 samples in 07 educational institutions in Ho Chi Minh City, Vietnam. The findings revealed six (06) factors, which are internal control system, technology infrastructure, top managers’ commitment, cash management and budget system, organizational responsibility, affected the financial reporting system, and meanwhile, the financial reporting system has a positive impact on the financial management. Based on this result, the study has proposed implications for improving financial management in educational managers training and fostering institutions in Ho Chi Minh City, Vietnam.
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18. |
The nexus between global disruption due to the covid-19 and performance of the construction project
, Pages: 1871-1880 Samrena Jabeen, Faisal Sheraz, Syed Arslan Haider, Shahid Iqbal, Sarwat Jahan, Shehnaz Tehseen and Tajwar Hussaini PDF (288 K) |
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Abstract:
In the current COVID-19 pandemic, this paper attempts to empirically find out the increasing workplace bullying effect on project performance with employee deviant behaviour as a mediator, internal, and external locus of control as moderators. The random sampling technique was used to gather data from 777 employees, working in construction companies in Pakistan. The examination was established using WarpPLS software version 7.0. The results revealed that workplace bullying is positively associated with employee deviant behaviour which in return negatively affects the project performance. It can be inferred from the results that the “moderating role” of internal “locus of control” is insignificant; whereas the external “locus of control” significantly moderates the relationship between workplace bullying & employee deviant behaviour. The proposed research and hypotheses support social exchange theory and social behaviour exchanges. This study has clarified some unique points that are equally important for the managers, employees, and project-based construction organization as a whole. It is also recommended that once the pandemic COVID-19 passes, it would be the dire need of that time to re-evaluate that, what has been changed in terms of professional thinking, working & behaving as for as their project work and communication between the team members is concerned.
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19. |
The impact of governance on strengthening organizational immunity in greater Madaba municipality: A Case Study
, Pages: 1881-1892 Ziad Ali Alshawabkeh PDF (288 K) |
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Abstract:
This study aims to investigate the effect of governance in strengthening the organizational immunity in the Greater Madaba municipality. The study includes two variables, an independent variable, governance and four dimensions including organizational justice, accountability, sustainability, and transparency, and the dependent variable is organizational immunity. The researcher designed a questionnaire consisting of (30) items that included the independent variables, organizational justice, accountability, sustainability, and transparency, and the dependent variable, organizational immunity, and it was distributed to employees of the Greater Madaba municipality, where the researcher used the random sample method, as the size of the study population reached (210) employees. The study used a sample size of 136. The study found a set of results, including the level of both organizational immunity and governance in Greater Madaba municipality, was high, according to the viewpoint of the sample members, and the existence of a statistically significant impact at the level of significance (α ≤ 5%) of governance with its combined dimensions, organizational justice, accountability, sustainability, and transparency, on the organizational immunity in the Greater Madaba municipality. Likewise, the absence of a statistically significant impact at the level of significance (α ≤ 5%) for sustainability was one of the governance dimensions in organizational immunity in Greater Madaba, and there was no effect of transparency on regulatory immunity. The study recommends that the Municipality of Madaba focus on providing programs to develop employees and involve them in training courses in institutes, specialized centers, and universities and pay attention to sustainability and transparency.
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20. |
Customer satisfaction with value chain credits of pangasius industry in Vietnam
, Pages: 1893-1900 Linh Dang Hoai PDF (288 K) |
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Abstract:
This study assesses customer satisfaction with value chain credits of the pangasius industry in Vietnam using the Servqual model and survey data in 2018. Based on it, some study recommendations related to increasing customer satisfaction are proposed while implementing credit products under the current Vietnamese pangasius value chain. This article aims to assess the satisfaction of customers who are applying for a loan under the value chain credit model for the pangasius industry.
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21. |
The factors affecting inter-organizational relationship success in Vietnam tourism sector
, Pages: 1901-1912 Nguyen Thi Minh Phuong, Mai Ngoc Khuong and Nguyen Ngoc Duy Phuong PDF (288 K) |
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Abstract:
This study analyzed the factors influencing the effectiveness of inter-organizational relationship (IOR) through relationship marketing of travel companies with their partners based on data collection with 256 responses who were working for travel companies in Vietnam. The study used a quantitative approach as factor analysis, multiple regressions and path analysis. The results indicated that inter-organizational relationship effectiveness was directly and indirectly affected by coordination, trust, frequency of interaction, commitment, communication, organizational compatibility, and relationship marketing. Surprisingly, formalization did not significantly affect the effectiveness of IOR and relationship marketing. This study is an essential reference for managers to make decisions and to enhance the effectiveness of their collaborative partnerships.
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22. |
The relationship between high performance work system (HPWS), psychological empowerment (PE) and service employees’ performance (SEP): Evidence from automotive retail industry
, Pages: 1913-1918 Rashida Mat Rani, Normy Rafida Abdul Rahman and Nurul Aqilah Mohd Yusak PDF (288 K) |
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Abstract:
The study investigated the effect of psychological empowerment (PE) in between the High Performance Work System (HPWS) and Service Employees Performance (SEP) in the Automotive Retail Industry of Malaysia. We developed and examined a mediation model linking perceived-HPWS to SEP and PE plays as a mediator. From the self-determination theory, defined motivation as being intrinsic and extrinsic, whether PE enables the employees meeting the performance expectation. The proposed model can be substantiated wide data collection and data analysis. The research data are collected from a sample of 72 employees through a questionnaire. The findings suggest that the PE is a significant influence on SEP. It is expected that the findings of this study will guide Human Resource (HR) Practitioners to establish appropriate policies and procedures for effective HR practices to be deployed in the organization especially in the service industry environment.
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23. |
The effect of firm life cycle on profitability: Evidence from Jordanian firms
, Pages: 1919-1926 Abdullah Aldaas PDF (288 K) |
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Abstract:
Profitability is an important performance measure and a related study based on the life cycle of firms is appreciated by researchers and managers. The impact of the financial crisis adds novelty to such research. This study discusses the impact of financial ratios on profitability of firms under the influence of financial crises. It is based on a sample of 42 Jordanian firms and uses panel data regression on an annual dataset for the time period 2000-2018. The study found mature stage firms to be explained best with the suggested model. The impact of current ratio on the profitability of all companies was observed as positive while the profitability is found to be negatively affected by debt for all life cycle stages except for the declining stage. Also, it is found that the declining stage firms need to rely on debt to stay profitable and sustain.
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24. |
Factors affecting task special employee’s motivation at the State Bank of Vietnam
, Pages: 1927-1938 Pham Quoc Khanh and Nguyen Van Thuy PDF (288 K) |
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Abstract:
In the context of Vietnam's socio-economy is gradually developing and actively participating in the industrial revolution 4.0, the State Bank of Vietnam (SBV) is making constant efforts to realize its mission and development orientation. Human resource development plays an increasingly important role at the State Bank, that always needs to be perfected and renovated. The effective and practical system of work performance evaluation, working motivation evaluation and remuneration will be the main basis for the State Bank's human resource development plan at present and in the coming years. This study aims to evaluate the factors affecting the SBV employee’s motivation; with data collected from 454 SBV’s employees around the Vietnam, the research applied the quantitative method, using the Exploratory factor analysis (EFA), regression model and the Structural Equation Model (SEM) to determine the factors affecting the SBV employee’s motivation. Research results show that there are 5 factors (job characteristics, working environment, Reward policy, compensation and benefit, development opportunities) with different impacts on SBV employee’s motivation. Based on the results, the study provides recommendations to enhance job performance results of SBV task special employees.
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25. |
Assessing the direct influencers of brand loyalty: An investigation of chemical industry in the developing country of Indonesia
, Pages: 1939-1948 Andreas Samudro and Vonny Susanti PDF (288 K) |
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Abstract:
This paper aims to analyze the most relevant direct-antecedents of brand loyalty in the chemical emulsion industry. The purpose of the study is to find the crucial antecedents for chemical buyers; therefore, the paper contributes to business practitioners in managing customer loyalty, particularly in the chemical emulsion industry. Some hypotheses are exercised to get the finding, and this research employs the SEM-Lisrel 8.70 software program to process a total of 140 samples from the field. The respondent's industries are varied, such as coating, paper, textile, wood panel, putty, printing, and furniture. The main finding is the buyer's concern with products, services, and satisfaction; rational quality aspects become a brand identity. Images and activities associated with the brand do not affect loyalty.
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26. |
Enhancing police integrity by exploring causes of police corruption
, Pages: 1949-1958 Shakeel Ahmad Khan, Alia Ahmed and Kaleem Ahmed PDF (288 K) |
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Abstract:
Methods for the elimination of police corruption to enhance integrity, usually disregards its roots that are connected to societal elements in light of the fact that police corruption has societal causes and implementing a change of the police needs, to certain degree, transforming the community. In this research, a qualitative approach (semi-structured interviews, focus group meetings and observations) was used the analysis methods from social profiles categorized as per their degree of police corruption utilizing data. Researchers have described and examined the organizational and social determinants of police corruption to help decision-makers establish social and economic policy frameworks to monitor police corruption. Researchers concluded that poor pay, resource shortage, moral economy, and politicization of police are pertinent to police corruption. In addition, research evidence suggests that the government must increasingly strengthen organizational as well as social measures in order to minimize police corruption.
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27. |
Accounting student burnout and engagement: The role of major satisfaction in mitigating or enforcing functional and dysfunctional behavior
, Pages: 1959-1968 Murad Abuaddous, Ahmad Kalboneh, Zakarya Alatyat and Sinan S. Abaddi PDF (288 K) |
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Abstract:
This study begins by establishing the nature of the debatable relationship between student burnout and engagement in an accounting context and investigates the impact of student major satisfaction as an antecedent factor for accounting student burnout and engagement. Hence, a survey of 280 students was conducted using Maslash Burnout inventory-student survey, Utrecht Work Engagement Scale and the Academic Major Satisfaction Scale for Students. The results partially support the argument that student engagement is independent and is a distinct concept from burnout. Furthermore, student major satisfaction was found to significantly impact both concepts. The results can be important for an appropriate university intervention in mitigating or enforcing these behaviors.
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