Abstract: This study aims to determine the effects of different factors influencing on civil service intentions to conduct whistleblowing. The factors include attitudes toward whistleblowing, organi-zational commitment, personal cost of reporting, wrongdoer, ethical environment, gender, and ethnicity. We conduct survey on 135 employees who work for financial audit institutions in Central Java Province of Indonesia. The results of the study indicate that attitude, organizational commitment and ethnicity had positive effects on whistleblowing intentions, while retaliation views and violator status had a negative effect on the intention of doing whistleblowing. However, the ethical environment and gender did not affect the intention of civil servants to do whistleblowing. It can be concluded that in the formation of intentions to conduct whis-tleblowing, there is a need for existence of self-control from various limitations.

DOI: 10.5267/j.msl.2020.5.001
Keywords: Whistleblowing Intention, Attitude, Organizational commitment, Personal cost of reporting, Wrongdoer, Ethical environment

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This paper examines the factors affecting human resource for small and medium-sized enterprises (SMEs) in the Fourth Industrial Revolution in Vietnam by using survey data from labors who worked in SMEs in Thai Nguyen, Vietnam. It then empirically examines the relationship between human resource development and a range of factors, using Exploratory Factor analysis and Multivariate regression analysis. The results indicate that six factors were more strongly affected SMEs human resource development in Industry 4.0 such as SMEs human resource development policy, System of training and vocational institutions, The development of science and technology, State and provincial policies for human resource development for SMEs, Business manager and Individual employee. In Vietnam, State and provincial policies for SMEs human resource development is the most influential factor on human resource development in Industry 4.0.

DOI: 10.5267/j.msl.2020.4.040
Keywords: Human resources development, Small and Medium-sized enterprises, Fourth Industrial Revolution

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study aims to determine the effect of financial education, financial literacy, and financial behaviour from teacher’s perspective. Primary data were obtained using questionnaire to measure all variables by surveying 96 teachers of senior high school and vocational school in Greater Jakarta, Indonesia. Due to the different scales in measuring the variables, data were analysed using Structural Equation Model-Partial Least Square. The findings conclude that there was a positive relationship between financial literacy and financial behaviour, but finan-cial education had an insignificant effect on financial behaviour and financial literacy.

DOI: 10.5267/j.msl.2020.4.039
Keywords: Financial literacy, Financial education, Financial behaviour

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The objective of this investigation was to identify the current organizational culture of the financial system of the province of Huancayo and the culture that they wanted, to serve as a complement to the traditional indicators of the sector. The Organizational Culture Assessment Instrument (OCAI) was practiced on 412 workers from 16 financial institutions. It is a quantitative, non-experimental and descriptive study.

DOI: 10.5267/j.msl.2020.4.038
Keywords: Organizational Culture, Financial System, Competing Values Framework, OCAI indicators

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The continues growth of online network is visible and obvious which extend the impact of electronic word of mouth (E-WOM) on different online platforms that has dramatically increased. Subsequently consumer buying decision will be affected as well. Online trust is a significant factor here due to its role in influencing airline e-ticket purchasing intention. The purpose of this research is to investigate the role of online trust on mediating the relationship between e-WOM and airline e-ticket purchasing intention. The online research questionnaire survey technique was used in this research to examine the dimensions on E-WOM, online trust, and purchasing intention on airline e-ticket purchasing intention towards 311 respondents. Purposive sampling techniques was used in this research and structural equation modeling was used to test the research hypotheses. The study results confirm that E-WOM has an impact on online trust and airline e-ticket purchasing intention. The findings of this research provide valuable information to future researchers and airline companies’ marketers and man-agers who employ on booking system, also it is useful for individuals to pay more attention on the credibility of E-WOM and whether or not they should trust the source.

DOI: 10.5267/j.msl.2020.4.037
Keywords: E-WOM, e-ticket Purchasing Intention, Online trust, Airline industry

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study was conducted to explore the relationship between e-learning service quality, e-trust, and e-loyalty in Vietnam, an emerging country. Data collected from 666 students were analyzed by exploratory factor analysis, confirmation factor analysis and linear model using SPSS 20.0 and AMOS 20.0 software. The results indicate that e-trust and e-learning service quality had positive impacts on e-loyalty. The study also shows e-learning service quality and e-learners' privacy and security affect e-trust positively. Besides, there is a positive and significance relationship among e-learners' privacy and security, e-learning support service quality, online course material quality and e-learning service quality. However, it is not yet possible to prove the role of online instructor quality in e-learning service quality.

DOI: 10.5267/j.msl.2020.4.036
Keywords: E-learning service quality, E-trust, E-loyalty

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study investigates the environmental marketing strategy in hotel industry. The study also chooses Aqaba Special Economic Zone Authority (ASEZA) as a case study. The study population consists of a tourist in Aqaba. The study distributes 1000 questionnaires and manages to collect 900 properly filled ones and determines 800 as valid questionnaires. All questions are designed in Likert scale and the results are analyzed using different statistical test. The results indicate that the size of the hotel, the implementation of the recycling program, in addition to saving money, increases customer satisfaction.

DOI: 10.5267/j.msl.2020.4.035
Keywords: Environmental Marketing, Market Mix, Classified hotels, Aqaba Special Economic Zone Au-thority (ASEZA)

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study is to offer better understanding to the dimensions of e-service quality and relationship quality by building on previous literature on e-service quality of tourism sector in Jordan. Moreover, the study also aimed to study the influence of Electronic Service Quality on relationship quality within the tourism sector in Jordan from the customer's per-spective. The Electronic Service Quality is represented by information quality, ease of use, reliability, privacy and responsiveness. The population of the study consisted international tourists, who visited (Dead Sea) Jordan during summer 2019. A convenient random sample was taken amounted (400) participants and PLS was used to examine the study hypotheses. The researchers found that there was statistically significant influence of the Electronic Service Quality on relationship quality. The study also indicates that ease of use, privacy and responsiveness had significant positive influence on relationship quality. The researchers recom-mended the use of electronic services and focus on the dimensions of e-service quality on tourism electronic services especially in Jordan.

DOI: 10.5267/j.msl.2020.4.034
Keywords: Electronic Service Quality, Relationship quality, Tourism sector

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The paper aims to identify main factors affecting customers' decision to use mobile banking in Viet Nam. The research team conducted a survey among people who have not yet used and have been using mobile banking at commercial bank branches in three regions: Northern, Middle and Southern of Viet Nam. Based on the theoretical framework from UTAUT2 model combined with Belief and Security Awareness, the authors propose a research model to identify factors affecting intention and behavior of using mobile banking, with 600 questionnaires. The result indicates that several factors were evaluated to be more important than others were. The research points out that “Facilitating condition” did not affect intention of using mobile banking, however “Security awareness” and “Trust” positively affect the customer intention. Moreover, “Security awareness”, “Hedonic motivation” and “Social Influence” are factors that have the strongest effects on intention to use mobile banking. In addition, the result also illustrates the relationship between “Culture” with “Benefit Expectancy”, “Effort Expectancy” and “Hedonic motivation”.

DOI: 10.5267/j.msl.2020.4.033
Keywords: Affecting factors, Customers' intention, Mobile banking, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Along with the rapid development of information technology, cloud computing has brought many benefits to users in handling work via the internet, especially in the field of accounting. However, Vietnamese enterprises are still at early stage of cloud computing accounting implementation. The purpose of this study was to apply the Technology Acceptance Model (TAM) in the applications of cloud computing technology in accounting in Vietnamese enter-prises. Data was collected through a Structured questionnaire from 112 accountants and managers in Vietnamese enterprises through purposive method. After collecting, the data is syn-thesized by excel file, processed by SPSS 20 software with descriptive statistics and multiple regression analysis. The research model was established with 4 factors effecting the intention to use cloud-based accounting software: (1) Perceived usefulness, (2) Perceived ease of use, (3) Perceived convenience, (4) Perceived safety and privacy. The result indicates that perceived usefulness and perceived ease of use had positive impacts on the enterprises’ intentions to use cloud-based accounting software. Additionally, the study found a positive relationship between perceived convenience and perceived ease of use on perceived usefulness; perceived convenience also had a positive impact on perceived ease of use. However, perceived safety and privacy did not significantly affect the intention of cloud-based accounting software use.

DOI: 10.5267/j.msl.2020.4.032
Keywords: Cloud –based accounting software, Intention to use, Perceived usefulness, Perceived ease of use, TAM

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Studying knowledge sharing behavior of lecturers at public universities in Ho Chi Minh City is an urgent issue. In the development and vastness of knowledge treasure, knowledge sharing actually becomes a way to reduce the difficulties and waste of time to learn, acquire the knowledge, thereby, helping public universities build a team of lecturers who have good knowledge and meet the job requirements for their development. Therefore, the author con-ducts a study to bring out the factors affecting activities of knowledge sharing behavior of lecturers at public universities in Ho Chi Minh City now. Based on the data collected, we use Cronbach’s Alpha, EFA and run regression model for knowing the impact levels of each independent variable on dependent variable of the knowledge sharing behavior of lecturers. Based on the findings, some recommendations are given for improving the knowledge sharing behavior of lecturers at public universities in Ho Chi Minh City.

DOI: 10.5267/j.msl.2020.4.031
Keywords: Knowledge sharing, Lecturer, Public universities

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This research aims to demonstrate the impact of market targeting strategies on tourism service in the Kingdom of Saudi Arabia. The descriptive analytical methodology is used. The study also uses regression analysis to examine the relationship between independent variables and dependent variable. The study reached a set of results, the most important of which is the limited services provided to customers in spite of the diversity of the needs and desires of customers from tourists and travelers with customers' needs and desires.

DOI: 10.5267/j.msl.2020.4.030
Keywords: Marketing, Strategies, Market, Tourism, Services, Quality

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This research is conducted to review the current national policies updated basic education for the ethnic minorities and the status of basic education provided to the ethnic minorities in Vietnam, to evaluate the impact of basic education on education quality provided to ethnic minorities; and to discuss the future policy directions of Vietnam to ensure basic education for the ethnic minorities. The primary methods employed were systematic review of literature, emic knowledge and quantitative method. The results show that ensuring basic education for ethnic minorities is a meaningful and practical activity. It plays an important role in improving the quality of ethnic minority education in Vietnam today as well. Through the investigation of the research topic, we point some limitations of ensuring basic education and solutions to overcome those in the coming time.

DOI: 10.5267/j.msl.2020.4.029
Keywords: Ensuring basic education, Educational quality, Policy, Ethnic minorities, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Green consumption trends are changing the intention of consumers' choices and purchases. Ecological labels form the role of stimulating acts of purchasing environmentally friendly products and transmitting green product messages. Based on synthetic of intentional behav-ioral models and theory, this paper presents the results of an empirical study investigating the relationship between eco-label knowledge, consumer’s trust, perceived value, environmental concern, and consumer attitudes from one side and green purchase intention of agricultural products of Hanoi consumers from the other side. Correlation and path analysis are applied to analyze the data collected from the questionnaire survey in Hanoi, Vietnam from December 2018 to March 2019. The analytical results reveal the significant impact of perceived value and environmental concern on consumer attitude which leads to higher green purchase intention. This study helps to clarify new marketing forms through eco-labels, propose manage-ment solutions to governments and businesses in such developing countries as Vietnam.

DOI: 10.5267/j.msl.2020.4.028
Keywords: Green Consumption, Green Purchase Intention, Eco-label, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: E-commerce can optimize the communications between producers, distributors, consumers, and even policy makers. However, due to many reasons, the application of e-commerce by small and medium-sized enterprises (SMEs) in developing economies is still limited. This study focuses on determining the determinants of the application of E-commerce model in SMEs in Ho Chi Minh City. Then, some policy implications are proposed to promote e-commerce model in SMEs in Ho Chi Minh City. Based on the survey of 302 SMEs in Ho Chi Minh City, the paper has employed statistical methods, assessing the reliability by Cronbach's Alpha scale, Exploratory Factor Analysis (EFA), correlation analysis as well as linear regres-sion model (OLS) for analysis. The results show that the enterprise's readiness, awareness of benefits of e-commerce and supporting policies positively affect the application of E-commerce. E-commerce adoption barriers negatively affect E-commerce applications of SMEs in Ho Chi Minh City.

DOI: 10.5267/j.msl.2020.4.027
Keywords: E-commerce, Readiness, Awareness, Barriers, Support

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The present study explored the relationship between CEO duality and the scope of CER practices in the yearly reports of Jordanian industrial firms over the period 2009-2018 shaped by the board directors’ political links. To determine the amount of environmental data included in the firms’ yearly reports, the method of content analysis checklist was applied. CEO duality was chosen as an independent variable, which was measured by attributing a score to the ex-istence/non-existence of CEO dual role, whilst the employed moderator variable was the political links and measured by attributing a score to the existence/non-existence of political links among the board directors of the investigated firms. Furthermore, to evaluate how the relationship between CEO duality and CER practices was influenced by political links, the statistical package for the social sciences (SPSS) and Hayes’ PROCESS macro were adopted. According to the results obtained, the above-mentioned relationship was substantially adversely impacted by political links. Such results could promote better corporate-stakeholder communication, enhancing stakeholders’ awareness of environmental responsibility in the context of Jordan as a developing nation. Therefore, the results have ramifications for the practices em-ployed by firms to report on matters unrelated to finance.

DOI: 10.5267/j.msl.2020.4.026
Keywords: Corporate Environmental Responsibility, CEO Duality, Political links, Jordan

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study was conducted to evaluate the factors affecting work motivation. Ten dimensions of the motivation factors in this study were determined as Achievement, Recognition, Job characteristics, Responsibility, Advancement, and hygiene factors included Work conditions, Supervision, Company Policies, Salary and Relationships used for the proposed model. The research methodology was conducted in a survey with participation of 200 respondents from 15 enterprises. The data was analyzed by using descriptive statistics, factor analysis and regression. The empirical results show that Company policies significantly impacted on Work motivation, whereas Job characteristic had no impact on Work motivation. Finally, the study recommended some solutions to help companies improve their performance.

DOI: 10.5267/j.msl.2020.4.025
Keywords: Work motivation, Motivation factors, Hygiene factors and employees

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The aim of this research is to explain the influence of promotional strategy on improving the competitive advantage of the Tenun Ikat industry in Bali Indonesia and its impact on the marketing performance. To achieve this purpose, 100 people, who are the owners or managers of the Tenun Ikat SME in Bali Indonesia, were selected as sample and analyzed using the structural equation modelling (SEM). The results show that promotional strategy had a posi-tive and significant influence on competitive advantage and promotional strategy was greatly capable of improving the competitive advantage. Furthermore, competitive advantage has a positive and significant influence on marketing performance achievement. This means that with a higher competitive advantage, there is a greater marketing performance and competitive advantage was able to significantly mediate the effect of promotional strategy on market-ing performance. The research implications contribute to the owners / managers of the SME by advising so that they implement promotional strategies. This includes advertisement activities, sales promotion, and well-performed promotion through social media to improve the competitive advantage and increase in marketing performance.

DOI: 10.5267/j.msl.2020.4.024
Keywords: Promotional strategy, Competitive advantage, Marketing performance

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study examines the determinants of university students' entrepreneurship intentions. The effects of eleven factors of entrepreneurial intention were investigated, including personality, social, and societal factors. A convenience sampling method and 350 self-administered ques-tionnaires were used for data collection from four Sudanese universities, obtaining a usable response rate of 84.6%. Through Smart PLS, Structural Equation Modeling (SEM) was used for data analysis and relationship interpretation. The results showed that innovativeness and cultural valuation were positively and significantly associated with students' entrepreneurial intention. This suggests that the government and policymakers should encourage the devel-opment of entrepreneurship-fostering environments within universities. Future studies should increase the sample size to generalize the findings and validate new measures for the same study model, and explore a wider Sudanese entrepreneurial field scope.

DOI: 10.5267/j.msl.2020.4.023
Keywords: Entrepreneurial determinants, Entrepreneurial intentions, University students

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Customer perceptions is considered to be one of the key factors determining the success of an enterprise e-commerce system. This study analyzed and pointed out the factors affecting cus-tomer perceptions for e-commerce systems in Vietnam through a combination of studies on factors affecting customer perceptions. From that, the authors also made a number of recom-mendations for Vietnamese enterprises in promoting customer perceptions about e-commerce systems. At the same time, the paper also proposes further research issues.

DOI: 10.5267/j.msl.2020.4.022
Keywords: Vietnamese enterprises, Customer perception, Electronic commerce systems

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study seeks to analyze the effect of management commitment to service quality on ser-vice performance, the effect of management commitment to service quality on company’s reputation, the effect of service performance to company’s reputation, and the effect of man-agement commitment to service quality on company’s reputation through service perfor-mance. The study employed structural equation modeling (SEM) as an analysis technique. The analysis shows that management commitment to service quality had a significant and positive effect on service performance, management commitment to service quality had a sig-nificant and positive effect on the company's reputation, service performance affected the company's reputation and management commitment to service quality affected the company's reputation through service performance.

DOI: 10.5267/j.msl.2020.4.021
Keywords: Company’s reputation , Management commitment to service quality, Service performance

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Previous research has concluded how the Small Medium Enterprise (SMEs) have huge effect on the world economy. On the other hand, future demands lead SMEs to be able to be innova-tive in order to compete in the business world. One indicator of the innovative scale of a company is the scale of innovation of its products. This research tries to analyze how the impact of dimensions in technological innovation capabilities (TIC) on the performance of new prod-uct development (NPD) on SMEs. There are 7 dimensions in TIC, namely learning capability, R&D capability, resource allocation capability, manufacturing capability, marketing capabil-ity, organizing capability and strategic planning capability. The analysis method used in this research is the structural equation modeling (SEM) approach using SmartPLS 3.0 software. The data processed is the result of a questionnaire that was answered successfully by 178 SMEs. The analysis results indicate that the marketing capability, R&D capability and strategic planning capability had significant impacts on the new product development performance.

DOI: 10.5267/j.msl.2020.4.020
Keywords: Technological innovation capabilities, New product development, Performance, Small medium enterprise

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: A transformational leader is able to unite all subordinates and change beliefs, attitudes, and personal goals of all subordinates to achieve his/her goals, and even surpasses the goals set. Support from the leader may motivate the employee to work better, which could affect employee performance. This study aims to examine the effect of transformational leadership on employee performance, with employee motivation as an intervening variable. The population of the study includes all 285 employees from PT. Kereta Api Indonesia. The study uses path analysis and the results show that transformational leadership had significant effect on employees’ job performance with job motivation as an intervening variable. Employees’ job motivation also had significant influence on employees’ job performance.

DOI: 10.5267/j.msl.2020.4.019
Keywords: Leadership, Transformational Leadership, Job Performance, Job Motivation

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study was to examine the effect of electronic word of mouth and destination image on revisit intention through the mediating variable of destination trust. Questionnaires were distributed to 120 millennial tourists who had visited Gembira Loka Zoo in Yogyakarta for the first time. The analysis used structural equation modeling and showed that electronic word of mouth and destination image had both direct and indirect effects on the revisit intention of the tourists.

DOI: 10.5267/j.msl.2020.4.018
Keywords: Millennials, Revisit intention, Destination trust, Destination image, eWOM

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study examines the Granger causality between domestic credit and gross domestic product (GDP) as well as investigating this long-term relationship in Vietnam from 2004:Q1 to 2017:Q4 with the use of the autoregressive distributed lag (ARDL) model as the analysis method. Empirical results show that there was a two-way Granger causality relationship between credit and GDP. In addition, credit expansion had a negative impact on economic growth in Vietnam in the long term. Based on this research outcome, the study proposes a number of recommendations focusing on how to overcome the limitations of the bank credit supply channel.

DOI: 10.5267/j.msl.2020.4.017
Keywords: Domestic credit, Economic growth, Granger causality, ARDL

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study was to analyze the effect of work discipline on the performance of Ambon State Polytechnic education staff and analyze the effect of work discipline on performance through Total Quality Management (TQM) in Ambon State Polytechnic education staff. Respondents in this study were 100 Ambon State Polytechnic education staff. The analytical model used to determine the effect between variables is a structural model with the Partial Least Square (PLS) approach. The results show that work discipline directly affected the performance of educational staff by 20.6% and the indirect effect of work discipline af-fected the performance of the education staff through Total Quality Management of 38.7% which means that the practice of TQM is able to provide a considerable influence in improv-ing the performance of educational staff. To improve the performance of educational staff, work discipline should be directed at the TQM process in advance so that the work process is more directed.

DOI: 10.5267/j.msl.2020.4.016
Keywords: Discipline, Total Quality Management, Performance

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The present study examines the relationship between high performance human resource (HPHR) system and organizational citizenship behavior (OCB) in Vietnamese enterprises, and explores the mediating role of job satisfaction in this interaction. Data collected from 179 line managers working in Vietnamese companies by structured questionnaires. The results indicate that the positive relationship between HPHR system and organizational citizenship behavior was mediated by job satisfaction. The study also provides an evidence in terms of the application of HPHR system to foster the organizational outcomes and contributes to understand the underlying mechanism in human resource system and employee’s behaviors relationship.

DOI: 10.5267/j.msl.2020.4.015
Keywords: Job satisfaction, High performance human resource, Mediation model, Organizational citizenship behavior, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This article aims to construct and empirically verify a model that demonstrates the association between social capital dimensions, knowledge sharing, and firm performance. For data collection, a questionnaire was delivered to medium and small enterprises across Ho Chi Minh City using convenience sampling. To verify the proposed relationships, the data collected from 543 middle and top managers of medium and small enterprises were then examined using Structural Equation Modelling. Overall, explicit and tacit knowledge sharing are fostered as a result of all social capital dimensions. In a similar vein, both types of knowledge sharing influence firm performance. The study proposes a guide as to how firms should achieve better perfor-mance by promoting social capital and knowledge sharing.

DOI: 10.5267/j.msl.2020.4.014
Keywords: Knowledge sharing, Firm performance, Social capital, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study is to know the effect of entrepreneurship attitude of manager and cooperative member motivation in enhancing member participation in North Sumatera Province, Indonesia. A questionnaire survey with a 1-5 Likert Scale is executed to achieve the objective of the study. Respondents consist of 100 managers and 100 members of the cooperatives. Data is analyzed using SPSS v. 20. The results show that manager entrepreneurship attitude and member motivations correlated significantly in increasing the participation of coop-erative members with r1 = 0.866 (p-value=0.00) and r2 = 0.902 (p-value=0.00), respectively. Likewise, entrepreneurship attitude of manager and member motivation have significant effects on increasing member participation. It is also found that R2 = 0.836, and F-value was 247,430 with α≤0.01. This study revealed the independent variable significantly correlated and increased participation of member in the Province of North Sumatera, Indonesia. Thus, it is very important to insert entrepreneurship attitude and motivation in providing cooperative education.

DOI: 10.5267/j.msl.2020.4.013
Keywords: Manager attitude, Cooperative, Entrepreneurship, Member participation, Motivation

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study investigates the effects of talent management (TM) of human resources on organizational performance improvement. The study is accomplished through hypothesizing the effect of talent management on organizational performance. Organizational commitment is theorized to be a mediating factor for this relationship. In addition, the model considers transformational leadership style as a potential moderating factor. Data was collected from 385 Jordanian hotel employees using questionnaires and then analyzed using structural equation modeling (SEM). The results demonstrate the positive impact of talent management (TM) on organizational performance, effective continuance and normative commitment. It is also shown that effective continuance and normative commitment played a mediating role. Finally, Transformational leadership style is proven to be a moderating variable with an effect on talent management and organizational performance. The findings show the significance of the role that organizational commitment plays in achieving human resources performance goals.

DOI: 10.5267/j.msl.2020.4.012
Keywords: Talent Management, Normative commitment, Continuance commitment, Effective commitment, Organizational commitment, Transformational leadership style

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)