Highly Cited Articles (Updated: November, 2017)

‣ Recent advances in enterprise resource planning, Orougi, S. (Scholar ciations: 6)

‣ After-sales service quality as an antecedent of customer satisfaction , Shahrouzifard, S., and M. Faraji. (Scholar ciations: 4)

‣ The expectation gap in auditing, Kangarluie, S., & Aalizadeh, A. (Scholar ciations: 2)

‣ A model of customer loyalty in the retail banking market, Hajiyan, H., Aminbeidokhti, A., & Hemmatian, H. (Scholar ciations: 2)