How to cite this paper
APA: Kasaie, A., Farrokhi-Asl, H & Hadadkaveh, S. (2024). Optimizing outpatient appointment scheduling: Innovative strategies for enhanced efficiency in psychiatric clinics. Journal of Project Management, 9(3), 239-254.
Chicago/Turabian: Kasaie, A., Farrokhi-Asl, H & Hadadkaveh, S. 2024. "Optimizing outpatient appointment scheduling: Innovative strategies for enhanced efficiency in psychiatric clinics." Journal of Project Management 9, no. 3 (2024): 239-254.
AMA: Kasaie, A., Farrokhi-Asl, H & Hadadkaveh, S. Optimizing outpatient appointment scheduling: Innovative strategies for enhanced efficiency in psychiatric clinics. Journal of Project Management. 2024;9(3):239-254.
References
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Aeenparast, A., Maftoon, F., Farzadi, F., & Yahyazadeh, H. (2021). Punctuality of patients and physicians in an outpa-tient setting: Which has a greater effect on waiting time?. Hospital Practices and Research, 6(3), 112-115.
Ala, A., & Chen, F. (2022). Appointment scheduling problem in complexity systems of the healthcare services: A com-prehensive review. Journal of Healthcare Engineering, 2022.
Baggaley, M. (1993). Improving the attendance for new psychiatric out-patient referrals. Psychiatric Bulletin, 17(6), 347-348.
Berg, B. P., Murr, M., Chermak, D., Woodall, J., Pignone, M., Sandler, R. S., & Denton, B. T. (2013). Estimating the cost of no-shows and evaluating the effects of mitigation strategies. Medical Decision Making, 33(8), 976-985.
Chen, P. S., Chen, H. W., Abiog, M. D. M., Guerrero, R. M. B., & Latina, C. G. E. (2023, January). Patient Unpunctuali-ty’s Effect on Appointment Scheduling: A Scenario-Based Analysis. In Healthcare (Vol. 11, No. 2, p. 231). MDPI.
Dehghanimohammadabadi, M., Rezaeiahari, M., & Seif, J. (2023). Multi-Objective Patient Appointment Scheduling Framework (MO-PASS): a data-table input simulation–optimization approach. Simulation, 99(4), 363-383.
Fan, X., Tang, J., Yan, C., Guo, H., & Cao, Z. (2021). Outpatient appointment scheduling problem considering patient selection behavior: data modeling and simulation optimization. Journal of Combinatorial Optimization, 42, 677-699.
Guzek, L. M., Gentry, S. D., & Golomb, M. R. (2015). The estimated cost of “no-shows” in an academic pediatric neu-rology clinic. Pediatric neurology, 52(2), 198-201.
Hawkins, M. (2017). Survey of physician appointment wait times and Medicare and Medicate acceptance rates [PDF document]. Retrieved from https://www.merritthawkins.com/uploadedFiles/MerrittHawkins/Content/Pdf/mha2017waittimesurveyPDF.pdf.
Idigo, F. U., Chijioke, N. I. K., Anakwue, A. C., Nwogu, U. B., & Maduka, B. U. (2023). Assessment of Scheduling Method, Appointment Delay, and No-show Rate in the Ultrasound Unit of a Nigerian Teaching Hospital. Journal of Health Management, 25(2), 201-207.
Ir M, D., Johari Dato Mohd Ghazali, R., Hazilah Abd Manaf, N., Hassan Asaari Abdullah, A., Abu Bakar, A., Salikin, F., ... & Ismefariana Wan Ismail, W. (2011). Hospital waiting time: the forgotten premise of healthcare service deliv-ery?. International journal of health care quality assurance, 24(7), 506-522.
Jover, J., Perez, W., Tung, J., & Sy, C. (2023, February). An Optimization Model on Patient Appointment Scheduling of MRI Diagnostic Examination with Prioritization. In Intelligent and Transformative Production in Pandemic Times: Proceedings of the 26th International Conference on Production Research (pp. 843-852). Cham: Springer Interna-tional Publishing.
Kanoun, S., Jerbi, B., Kamoun, H., & Kallel, L. (2023). Multi-Objective Mathematical Models To Resolve Parallel Ma-chine Scheduling Problems With Multiple Resources. Yugoslav Journal of Operations Research, 33(4), 577-600.
Kasaie, A., & Rajendran, S. (2023). Integrating machine learning algorithms and explainable artificial intelligence ap-proach for predicting patient unpunctuality in psychiatric clinics. Healthcare Analytics, 4, 100242.
Klassen, K. J., & Yoogalingam, R. (2014). Strategies for appointment policy design with patient unpunctuality. Decision Sciences, 45(5), 881-911.
Kujala, J., Lillrank, P., Kronström, V., & Peltokorpi, A. (2006). Time‐based management of patient processes. Journal of health organization and management, 20(6), 512-524.
Liu, Y., Moyaux, T., Bouleux, G., & Cheutet, V. (2023). Hybrid simulation modelling of emergency departments for re-source scheduling. Journal of Simulation, 1-16.
Marynissen, J., & Demeulemeester, E. (2019). Literature review on multi-appointment scheduling problems in hospi-tals. European Journal of Operational Research, 272(2), 407-419.
Okotie, O. T., Patel, N., & Gonzalez, C. M. (2008). The effect of patient arrival time on overall wait time and utilization of physician and examination room resources in the outpatient urology clinic. Advances in urology, 2008.
Pazhooman, H., Alamri, M. S., Pomeroy, R. L., & Cobb, S. C. (2023). Foot kinematics in runners with plantar heel pain during running gait. Gait & Posture, 104, 15-21.
Shehadeh, K. S., Cohn, A. E., & Jiang, R. (2021). Using stochastic programming to solve an outpatient appointment scheduling problem with random service and arrival times. Naval Research Logistics (NRL), 68(1), 89-111.
Song, J., Qiu, Y., & Liu, Z. (2015). Integrating optimal simulation budget allocation and genetic algorithm to find the approximate Pareto patient flow distribution. IEEE Transactions on Automation Science and Engineering, 13(1), 149-159.
Srinivas, S., & Ravindran, A. R. (2020). Designing schedule configuration of a hybrid appointment system for a two-stage outpatient clinic with multiple servers. Health care management science, 23, 360-386.
Srinivas, S., & Ravindran, A. R. (2018). Optimizing outpatient appointment system using machine learning algorithms and scheduling rules: A prescriptive analytics framework. Expert Systems with Applications, 102, 245-261.
Taber, D. J., Fleming, J. N., Fominaya, C. E., Gebregziabher, M., Hunt, K. J., Srinivas, T. R., ... & Egede, L. E. (2017). The impact of health care appointment non-adherence on graft outcomes in kidney transplantation. American journal of nephrology, 45(1), 91-98.
White, M. B., & Pike, M. C. (1964). Appointment systems in out-patients' clinics and the effect of patients' unpunctuali-ty. Medical Care, 2(3), 133-145.
Wyatt, A., Shriki, J. E., & Bhargava, P. (2016). Dealing with no shows: a quality improvement initiative at a tertiary care Veterans Affairs Medical Center. Journal of the American College of Radiology, 13(6), 702-704.
Zhu, H., Chen, Y., Leung, E., & Liu, X. (2018). Outpatient appointment scheduling with unpunctual pa-tients. International Journal of Production Research, 56(5), 1982-2002.
Aeenparast, A., Maftoon, F., Farzadi, F., & Yahyazadeh, H. (2021). Punctuality of patients and physicians in an outpa-tient setting: Which has a greater effect on waiting time?. Hospital Practices and Research, 6(3), 112-115.
Ala, A., & Chen, F. (2022). Appointment scheduling problem in complexity systems of the healthcare services: A com-prehensive review. Journal of Healthcare Engineering, 2022.
Baggaley, M. (1993). Improving the attendance for new psychiatric out-patient referrals. Psychiatric Bulletin, 17(6), 347-348.
Berg, B. P., Murr, M., Chermak, D., Woodall, J., Pignone, M., Sandler, R. S., & Denton, B. T. (2013). Estimating the cost of no-shows and evaluating the effects of mitigation strategies. Medical Decision Making, 33(8), 976-985.
Chen, P. S., Chen, H. W., Abiog, M. D. M., Guerrero, R. M. B., & Latina, C. G. E. (2023, January). Patient Unpunctuali-ty’s Effect on Appointment Scheduling: A Scenario-Based Analysis. In Healthcare (Vol. 11, No. 2, p. 231). MDPI.
Dehghanimohammadabadi, M., Rezaeiahari, M., & Seif, J. (2023). Multi-Objective Patient Appointment Scheduling Framework (MO-PASS): a data-table input simulation–optimization approach. Simulation, 99(4), 363-383.
Fan, X., Tang, J., Yan, C., Guo, H., & Cao, Z. (2021). Outpatient appointment scheduling problem considering patient selection behavior: data modeling and simulation optimization. Journal of Combinatorial Optimization, 42, 677-699.
Guzek, L. M., Gentry, S. D., & Golomb, M. R. (2015). The estimated cost of “no-shows” in an academic pediatric neu-rology clinic. Pediatric neurology, 52(2), 198-201.
Hawkins, M. (2017). Survey of physician appointment wait times and Medicare and Medicate acceptance rates [PDF document]. Retrieved from https://www.merritthawkins.com/uploadedFiles/MerrittHawkins/Content/Pdf/mha2017waittimesurveyPDF.pdf.
Idigo, F. U., Chijioke, N. I. K., Anakwue, A. C., Nwogu, U. B., & Maduka, B. U. (2023). Assessment of Scheduling Method, Appointment Delay, and No-show Rate in the Ultrasound Unit of a Nigerian Teaching Hospital. Journal of Health Management, 25(2), 201-207.
Ir M, D., Johari Dato Mohd Ghazali, R., Hazilah Abd Manaf, N., Hassan Asaari Abdullah, A., Abu Bakar, A., Salikin, F., ... & Ismefariana Wan Ismail, W. (2011). Hospital waiting time: the forgotten premise of healthcare service deliv-ery?. International journal of health care quality assurance, 24(7), 506-522.
Jover, J., Perez, W., Tung, J., & Sy, C. (2023, February). An Optimization Model on Patient Appointment Scheduling of MRI Diagnostic Examination with Prioritization. In Intelligent and Transformative Production in Pandemic Times: Proceedings of the 26th International Conference on Production Research (pp. 843-852). Cham: Springer Interna-tional Publishing.
Kanoun, S., Jerbi, B., Kamoun, H., & Kallel, L. (2023). Multi-Objective Mathematical Models To Resolve Parallel Ma-chine Scheduling Problems With Multiple Resources. Yugoslav Journal of Operations Research, 33(4), 577-600.
Kasaie, A., & Rajendran, S. (2023). Integrating machine learning algorithms and explainable artificial intelligence ap-proach for predicting patient unpunctuality in psychiatric clinics. Healthcare Analytics, 4, 100242.
Klassen, K. J., & Yoogalingam, R. (2014). Strategies for appointment policy design with patient unpunctuality. Decision Sciences, 45(5), 881-911.
Kujala, J., Lillrank, P., Kronström, V., & Peltokorpi, A. (2006). Time‐based management of patient processes. Journal of health organization and management, 20(6), 512-524.
Liu, Y., Moyaux, T., Bouleux, G., & Cheutet, V. (2023). Hybrid simulation modelling of emergency departments for re-source scheduling. Journal of Simulation, 1-16.
Marynissen, J., & Demeulemeester, E. (2019). Literature review on multi-appointment scheduling problems in hospi-tals. European Journal of Operational Research, 272(2), 407-419.
Okotie, O. T., Patel, N., & Gonzalez, C. M. (2008). The effect of patient arrival time on overall wait time and utilization of physician and examination room resources in the outpatient urology clinic. Advances in urology, 2008.
Pazhooman, H., Alamri, M. S., Pomeroy, R. L., & Cobb, S. C. (2023). Foot kinematics in runners with plantar heel pain during running gait. Gait & Posture, 104, 15-21.
Shehadeh, K. S., Cohn, A. E., & Jiang, R. (2021). Using stochastic programming to solve an outpatient appointment scheduling problem with random service and arrival times. Naval Research Logistics (NRL), 68(1), 89-111.
Song, J., Qiu, Y., & Liu, Z. (2015). Integrating optimal simulation budget allocation and genetic algorithm to find the approximate Pareto patient flow distribution. IEEE Transactions on Automation Science and Engineering, 13(1), 149-159.
Srinivas, S., & Ravindran, A. R. (2020). Designing schedule configuration of a hybrid appointment system for a two-stage outpatient clinic with multiple servers. Health care management science, 23, 360-386.
Srinivas, S., & Ravindran, A. R. (2018). Optimizing outpatient appointment system using machine learning algorithms and scheduling rules: A prescriptive analytics framework. Expert Systems with Applications, 102, 245-261.
Taber, D. J., Fleming, J. N., Fominaya, C. E., Gebregziabher, M., Hunt, K. J., Srinivas, T. R., ... & Egede, L. E. (2017). The impact of health care appointment non-adherence on graft outcomes in kidney transplantation. American journal of nephrology, 45(1), 91-98.
White, M. B., & Pike, M. C. (1964). Appointment systems in out-patients' clinics and the effect of patients' unpunctuali-ty. Medical Care, 2(3), 133-145.
Wyatt, A., Shriki, J. E., & Bhargava, P. (2016). Dealing with no shows: a quality improvement initiative at a tertiary care Veterans Affairs Medical Center. Journal of the American College of Radiology, 13(6), 702-704.
Zhu, H., Chen, Y., Leung, E., & Liu, X. (2018). Outpatient appointment scheduling with unpunctual pa-tients. International Journal of Production Research, 56(5), 1982-2002.