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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Evaluating the impact of scope, time, cost, and quality management on project performance and business overall performance in Jordanian financial sector Pages 301-310 Right click to download the paper Download PDF

Authors: Qais Kilani, Faraj Harahsheh, Sakher Najdawi, Afag Khzouz, Ghazy Al-badaineh, Ghaith Abualfalayeh, Ahmad Hanandeh

DOI: 10.5267/j.jpm.2024.9.003

Keywords: Project Management, Project Scope, Project Time, Project Cost, Project Performance, Business Overall Performance

Abstract:
Within the context of the financial industry, the purpose of this research is to investigate the influence that management of scope, time, cost, and quality has on the performance of projects and business overall performance in the financial sector. Following the collection and examination of the study materials, a total of 331 samples were deemed appropriate for analysis by means of the PLS software. According to the findings, the implementation of scope, time, cost, and quality management has a direct and beneficial impact on the enhancement of project performance in the organization that deals with financial matters. As an additional point of interest, the project scope has a favorable impact on the performance of the project through the implementation of work breakdown structure, project scope definition, and scope change control. The formulation of a timetable, the estimation of the duration of activities, and the critical path analysis are all ways in which project time can have an impact on the performance of the project. Additionally, the cost of a project has an impact on the performance of the project through the processes of cost estimation, budgeting, and cost control. And finally, project quality effects positively on project performance and business overall performance through Based on the findings, it appears that the successful management of these four knowledge domains greatly improves the outcomes of the project. To be more specific, Scope Management ensures that the company's goals are aligned with the expectations of the organization, Time Management assists in meeting deadlines, Cost Management optimizes budgets, and Quality Management guarantees that high standards are maintained. Based on the findings of the study, it is concluded that combining these areas results in higher project performance, highlighting the crucial importance of these areas in projects involving the financial industry.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 1291 | Reviews: 0

 
2.

Factors affecting Jordanian Islamic banks towards competitive advantage Pages 311-322 Right click to download the paper Download PDF

Authors: Mefleh Faisal Mefleh Al-Jarrah, Abdalla Mohammad Khalaf Al Badarin, Murad Ali Ahmad Al-Zaqeba

DOI: 10.5267/j.jpm.2024.9.002

Keywords: Information Management, Economic Environment, Environmental Analysis, Decision Making, Organizational Creativity, Continuity

Abstract:
There are challenges Jordanian Islamic banks face in maintaining and enhancing their competitive advantage in a rapidly evolving and increasingly competitive market. This paper aims to examine the factors that affect Jordanian Islamic banks towards competitive advantage, in addition to examining the roles of strategic intelligence and organizational creativity in enhancing Jordanian Islamic banks' competitiveness. However, this paper relied on the descriptive analytical approach, and the study population included general manager, department manager, branch manager, head of department based on Banks structures and annual reports from 2018 to the end of 2023. A stratified random sample was used, approximately 243 questionnaires were examined. The results indicated that organizational creativity and strategic intelligence play a crucial role in building competitive advantage. Also, organizational creativity contributes to achieving superiority by creating an innovative organizational environment, while strategic intelligence reflects the ability to make smart decisions that enhance competitive effectiveness. This paper also demonstrated the importance of managing and harnessing information effectively in order to enhance strategic intelligence. However, this paper contributes to the understanding of success factors in Islamic banking and provides actionable insights for managers navigating the complexities of the banking sector, emphasizing the importance of innovation, differentiation, and strategic decision-making for sustained growth and competitiveness.

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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 686 | Reviews: 0

 
3.

Neuromarketing: Understanding the effect of emotion and memory on consumer behavior by mediating the role of artificial intelligence and customers' digital experience Pages 323-336 Right click to download the paper Download PDF

Authors: Hasan Beyari, Tareq N. Hashem, Othman Alrusain

DOI: 10.5267/j.jpm.2024.9.001

Keywords: Neuromarketing, Emotion, Memory, Artificial Intelligence, Digital Experience, Appeal, Peronalized, Visual, Marketing

Abstract:
Artificial Intelligence (AI) techs help businesses turn internal and external data into real gold by analyzing customer data, extracting valuable insights, and offering individual solutions. The current study aimed to identify the mediating effect of artificial intelligence and digital experience on the relationship between neuromarketing (emotional appeal and memory encoding) and consumer behavior. The current study was applied to consumers within the MENA region by using an online questionnaire self-administered by (837) individuals. The study hypotheses were all accepted, and results confirmed that there is a mediating effect of AI and digital experience (DX) on the relationship between neuromarketing (emotional appeal and memory encoding) and consumer behavior. The degree to which digital experiences can modulate the association between emotional appeal, memory encoding, and consumer behavior, is not absolute; other factors and external cues that may be integral parts of a seller's marketing campaign remain relevant as well. The marketing strategy, quality of the product, prices, and effect of the enclosing environment influence consumer behavior from the digital dominion. Consequently, the comprehensive study of the digital situation is the premise of comprehending as well as using the mediating influence of digital experience on a consumer's mind. The study supports the idea that it is crucial for digital experience to bring up good feelings and provide opportunities for better information memory. Building visualizations that are appealing, interactive, and immersive to the users is intended to keep them interested and promote remembering. Through this approach, information on the brand can be associated with, recalled, and can become a significant decisive factor in future purchase decision-making.

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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 2157 | Reviews: 0

 
4.

Assessing the effect of IT infrastructure on project success in the financial sector: The role of project flexibility Pages 337-344 Right click to download the paper Download PDF

Authors: Hanady Al-Zagheer, Ghoson Abdulaziz AL-Obaidly, Saleh Yahya AL Freijat, Sara Abd Elhakim Oqlah Akhurshaidah, Sufian Radwan Al-Manaseer

DOI: 10.5267/j.jpm.2024.8.003

Keywords: IT Infrastructure, Project Flexibility, Project Success, Financial Sector

Abstract:
This study investigates the critical role of IT infrastructure and project flexibility in achieving project success within the financial sector. Based on resource-based theory and the dynamic capabilities perspective, we propose a conceptual model wherein IT infrastructure influences project success both directly and indirectly through its impact on project flexibility. Data collected from 190 financial sector professionals were analyzed using PLS-SEM. Our findings provide strong support for all hypothesized relationships. Specifically, we find that IT infrastructure has a significant positive impact on both project success and project flexibility. Furthermore, project flexibility is found to mediate the relationship between IT infrastructure and project success, indicating that a robust IT infrastructure contributes to project success, in part, by fostering greater project flexibility. These findings indicate the strategic importance of IT infrastructure investments for financial institutions seeking to enhance project outcomes in a rapidly changing and increasingly competitive landscape.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 732 | Reviews: 0

 
5.

The impact of IT tools on project management efficiency in the public sector: The mediating role of team communication Pages 345-352 Right click to download the paper Download PDF

Authors: Abdel Hakim O. Akhorshaideh, Saleh Yahya AL Freijat, Hadeel Saad Muhammed Al-Hyari, Qais Hammouri, Mohammad Alfraheed, Saleh Al Hammouri

DOI: 10.5267/j.jpm.2024.8.002

Keywords: IT Tool Utilization, Project Management Software, Communication Platforms, Collaboration Tools, Team Communication Quality, Project Management Efficiency, Public Sector

Abstract:
This study investigates the impact of various IT tools on project management efficiency within the public sector, specifically examining the mediating role of team communication quality. The study utilized a quantitative approach, data was collected from 197 public sector organizations across Jordan, Saudi Arabia, and Lebanon. The study employed PLS-SEM to analyze the relationships between project management software, communication platforms, collaboration tools, team communication quality, and project management efficiency. The findings confirm that project management software, communication platforms, and collaboration tools each positively influence project management efficiency. Moreover, the study reveals the crucial mediating role of team communication quality. Specifically, the positive impact of these IT tools on project management efficiency is significantly channeled through their ability to enhance team communication. These findings underscore the importance for public sector organizations to not only invest in diverse IT tools but also to prioritize initiatives that foster effective team communication to maximize project success and overall organizational efficiency.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 2210 | Reviews: 0

 
6.

Barriers to Internationalization: Evidence from Jordanian SMEs Pages 353-366 Right click to download the paper Download PDF

Authors: Alaa Mohammad Alkhalailah, Emilio Galdeano-Gómez, Yolanda Sorroche-del-Rey

DOI: 10.5267/j.jpm.2024.8.001

Keywords: Barriers, Internationalization, Jordanian SMEs, PLS-SEM

Abstract:
This study investigates the impact of internationalization barriers on the export performance of Jordanian small and medium-sized enterprises (SMEs). The aim of this study is to investigate how the export performance of SMEs in the furniture industry is influenced by external and internal barriers and what significance these have for international performance. Based on a quantitative research design, data was collected from 318 small and medium-sized Jordanian companies through a survey. Partial least squares structural equation modeling (PLS-SEM) examined the impact of external barriers, including political, economic, legal and socio-cultural challenges, as well as internal barriers, such as financial, management and market-related barriers, on export performance. However, most barriers - whether internal or external - are domestic and have a greater impact on export performance than barriers from abroad. This study enriches RBV theory in relation to the internationalization of small and medium-sized enterprises by providing evidence that firm-specific resources and capabilities are key factors for SMEs both when they face export barriers and when they achieve better performance in foreign activities. The findings provide practical implications for managers, policy makers and practitioners interested in the internationalization of Jordanian SMEs. An important limitation is the cross-sectional design, one-country context, and self-report in survey research. Future studies are recommended to use a longitudinal design, mediating and moderating mechanisms. This study is innovative as it involves a combined investigation of firm-external and firm-internal export barriers and their effects on the internationalization success of Jordanian SMEs.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 1303 | Reviews: 0

 
7.

Exploring the relationship between supply chain collaboration, risk management strategies, and supplier development on supply chain resilience: The mediating role of trust Pages 367-386 Right click to download the paper Download PDF

Authors: Adnan Taha, Sarwar Khawaja, Fayyaz Qureshi, Firas Rashed Wahshe

DOI: 10.5267/j.jpm.2024.7.008

Keywords: Risk Management Strategies, Supply Chain Collaboration, Supplier Development, Supply Chain Resilience, Trust

Abstract:
This study investigates the relationships between Supply Chain Collaboration, Risk Management Strategies, Supplier Development, Trust, and Supply Chain Resilience in the Jordanian retail sector. This research aims to analyze the direct impacts of these Supply chain management practices on resilience, as well as mediating effect Trust in between this relation. The study used quantitative data to collect the data from 291 managers and executives in the Jordanian retail sector. The findings suggest that Supply Chain Collaboration and Risk Management Strategies have positive significant effects on Supply Chain Resilience, while Supplier Development has no direct significant effect. The results show that each of the supply chain management practices has significant positive effects on Trust and, therefore, significantly contribute to increasing Supply Chain Resilience. In addition, Trust is identified to play a mediating role in the relationships between trust on both SCMPs and resilience. This paper extends the existing literature on supply chain resilience and provides empirical insights into significant factors that shape in enhancing resilience within the retail trade industry, notably focusing on Jordan. The implications for managers, practitioners and society suggest that collaborative relationships, effective risk management strategies as well trust building initiatives are vital to increase resilience among supply chains. This research is unique as it thoroughly investigates the collaboration between SCM practices, relational variables and resilience in an understudied context providing a new understanding of the interplay of different antecedents at play on resilient supply chains creation.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 2821 | Reviews: 0

 
8.

Multi-objective flexible job-shop scheduling in hospital using discrete particle swarm optimization algorithm with adaptive inertia weight (DPSO-AIW Pages 387-402 Right click to download the paper Download PDF

Authors: Md. Limonur Rahman Lingkon, Adri Dash

DOI: 10.5267/j.jpm.2024.7.007

Keywords: Discrete Particle Swarm Optimization (DPSO), Adaptive Inertia Weight (AIW), Flexible Job Shop Problem (FJSP), Global Selection based on Operation (GSO), Machine Assignment (MA), Pareto Optimality

Abstract:
A multi-objective Flexible Job-shop Scheduling technique for hospitals is proposed using DPSO-AIW i.e. discrete particle swarm optimization with adaptive inertia weight method. The approach encodes the layer of the chromosomes using an operation sequence (OS) and machine assignment (MA) which is a two-layer coding structure. Global selection based on the operation (GSO) of MA and random selection of OS are coupled in the initial population. Rapid non-dominated sorting yields fronts of non-domination, which are necessary for getting the Pareto optimum solution. The diversity of the population is increased during the evolution process by adaptive adjustment of the variation of the weight of inertia, expressed by ω. Then, the Pareto optimal solution found during the process is kept in the Pareto optimal solution set (POS). The discrete particle swarm optimization algorithm is utilized to solve the values of the next generation chromosomes in the discrete domain directly. Lastly, comparisons with certain current techniques and numerical simulation based on two sets of international standard examples are performed, which are already established. The findings from the comparison show that the suggested DPSO-AIW is practical, effective, and more feasible for solving the problem related to the Multi-objective Flexible Job-shop Scheduling Problem.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 903 | Reviews: 0

 
9.

Performance measurement: Key performance indicators as drivers in assessing risk and improving value in the services sector Pages 403-420 Right click to download the paper Download PDF

Authors: Mohammad Salameh Almasarweh, Hanadi lbrahim AlHassan, Sohail Mohamad Bani Mustafa, Abd Al-Salam Ahmad Al-Hamad, Maher Nawasra, Ahmad Y. A. Bani Ahmad, Lama Ahmad Alsmadi

DOI: 10.5267/j.jpm.2024.7.006

Keywords: Key Performance Indicators, Risk Assessment, Value Improvement, Implementation and monitoring, Continuous improvement

Abstract:
The research investigated the relationship among Key Performance Indicators (KPIs), risk assessment capabilities and value creation in service sector firms. The study also sought to examine the effect of KPI`s components on risk assessment & value capitalisation, and how they either facilitate or hinder implementation, monitoring and continuous improvement processes. In this context, a quantitative cross-sectional research design was applied using an online survey of shared middle and senior managers in service organizations. After filtering, the final version of segmented sample included a total of 215 respondents engaged in different service businesses. The analysis was determined using Partial Least Squares Structural Equation Modeling. The results showed that all components of KPIs have significant positive relationships with risk assessment and value improvement outcomes First, performance drivers were found to be the most significant predictor of both constructs. As such, the results show that both risk assessment and value improvement had a positive effect on implementation/monitoring processes which in turn enabled continuous improvements. Performance measurement, risk management and value creation in service organizations: A performance at-risk-based conceptual model. The results have numerous managerial, practical and policy implications for the service sector. This drives home the necessity of creating integrated KPI systems that include risk assessment and value improvement factors. In building on existing theory, the study is of substantial interest in that it provides empirical evidence for these organizational mechanisms related to service organizations. Resilient Organizations in the Service Sector picture of Resilience across Performance Management with KPIs, Risk Assessment and Value Creation strategies offering a comprehensive foundation for sustainable organizational success.
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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 894 | Reviews: 0

 
10.

Talent management model: How to boost the central bank’s performance in the disruptive era Pages 421-432 Right click to download the paper Download PDF

Authors: Imam Hartono, Lukman M. Baga, Rizal Syarief, Anggraini Sukmawati

DOI: 10.5267/j.jpm.2024.7.005

Keywords: Talent management, Transformational leadership, Organizational climate, Employee engagement, Employee performance, Organizational commitment, Organizational performance, Central bank

Abstract:
Organizations are increasingly acknowledging the vital impact of talent management on boosting their performance. Effective talent management within the central bank is crucial, as it plays an indispensable role in maintaining economic stability and advancing the nation’s financial well-being. The study aims to examine the role of talent management, transformational leadership, organizational climate, employee engagement, employee performance, and organizational commitment in increasing the central bank’s performance. The study uses a quantitative approach by collecting data from 600 sample employees of Bank Indonesia in 30 divisions of departments at the head office, 45 domestic representative offices, and 5 foreign representative offices. The data was analyzed using Structural Equation Modelling-LISREL. The finding shows that transformational leadership has a positive impact on talent management. Talent management has a positive impact on organizational climate, employee engagement, and organizational commitment. Organizational climate has a positive impact on employee engagement. Employee engagement has a positive impact on organizational commitment. Organizational climate, employee engagement, and organizational commitment have a positive impact on employee performance, while talent management does not have a positive impact on employee performance. Employee performance, organizational commitment, and talent management have a positive impact on organizational performance. The study offers valuable insights into talent management practices within central banks. It serves as a guide for central bank management and human capital professionals in formulating policies to enhance performance amidst disruptive times. Additionally, educators can leverage these findings to develop curricula that align more closely with industry demands and produce competent graduates ready to excel on the global stage.

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Journal: JPM | Year: 2024 | Volume: 9 | Issue: 4 | Views: 726 | Reviews: 0

 
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