How to cite this paper
Kurniasari, F., Gunardi, A., Putri, F & Firmansyah, A. (2021). The role of financial technology to increase financial inclusion in Indonesia.International Journal of Data and Network Science, 5(3), 391-400.
Refrences
Accenture (2016). Global FinTech investment growth continues in 2016 driven by Europe and Asia. Accenture Study.
Aisenberg, F.H., Durst, S., & Hesamamiri, R. (2016). The impact of social media on knowledge management. In 11th In-ternational Forum on Knowledge Asset Dynamics (IFKAD)-Dresden, 15-17 June 2016.
Anothai, N. & Beise-Zee, R. (2014). Customer preference for decision authority in credence services: The moderating ef-fects of source credibility and persuasion knowledge. Managing Service Quality, 24(3), 274-299.
Bank Indonesia FinTech Office (2017). Ekonomi digital dan kebijakan moneter pemerintah. Bank Indonesia Publishing.
Bank Indonesia Report (2018). Analisa perkembangan finansial dan perbankan di Indonesia di tahun 2018. Bank Indonesia Publishing.
Blohm, I., Leimeister, J. M. & Kremar, H. (2013): Crowdsourcing: How to Benefit from (Too) Many Great Ideas. MIS Quarterly Executive, 4(12), 199-211.
Egbunike, F.C., Emudainohwo, O.B., Gunardi, A., Kurniasari, F., Prihanto, J.J.N. (2018). Sustainaibility Accounting Prac-tices and Disclosure by Multinational Corporation in Nigeria. Journal of Applied Economic Sciences, 13(3), 751-759.
Diemers, D., Lamaa, A., Salamat, J. & Steffens, T. (2015). Developing a FinTech ecosystem in the GCC Strategy. PWC Publishing.
Gaur, S.S., Xu, Y., Quazi, A. & Nandi, S. (2011), Relational impact of service providers’ interaction behavior in healthcare. Managing Service Quality, 21(1), 67-87.
Hair, J.F. (2013). Multivariate Data Analysis (7th Ed.). Pearson Education Limited.
Hartman, A., Kador, J., & Sifonis, J. G. (2001). Net Ready: Strategies for Success in the Economy. McGraw-Hill, Inc.
Herdiawan (2017). Kebijakan Moneter Bank Indonesia Dalam Mengantisipasi Ekonomi Digital. Bank Indonesia Report.
Holland FinTech. (2015). The future of finance: The socialization of finance. Holland Publishing.
IBRD/The World Bank. The little data book on financial inclusion (2018). The World Bank Publishing.
Kementerian Informasi dan Komunikasi (2018). Peta kebijakan pemerintah di bidang teknologi informasi. KemInfokom Press.
Khodakarami, F. & Chan, Y.E. (2014). Exploring the role of customer relationship management (CRM) systems in cus-tomer knowledge creation. Information & Management, 51(1), 27-42.
Khosravi, A. (2014). A Review of Customer Knowledge Management Importance. Journal of Soft Computing and Decision Support Systems, 1(1), 45-52.
Kuppuswamy, V., & Bayus, B. L. (2013). Crowdfunding creative ideas: The dynamics of projects backers in Kickstarter: Ssrn working paper.
Kurniasari, F., Jusuf, E., & Gunardi, A. (2018). The readiness of Indonesian toward MOOC system. International Journal of Engineering and Technology, 7(3), 1631-36.
Lee, I., & Shin, Y. J. (2018). Fintech: Ecosystem, business models, investment decisions, and challenges. Business Hori-zons, 61(1), 35-46.
Liu, W., Sidhu, A., Beacom, A. & Valente, T.W (2017). Social Network Theory: The International Encyclopedia of Media Effects. JohnWiley & Sons, Inc.
Malhotra (2010). Marketing Research. 4th ed., Pearson Education.
McDaniel Jr, C., & Gates, R. (2018). Marketing research. John Wiley & Sons.
Michael, B., Falzon, J., & Shamdasani, A. (2015). A Theory of Financial Services Competition, Compliance and Regula-tion. University of Hong Kong, Faculty of Law Research Paper No. 2015/001.
Nanda, K., & Kaur, M. (2016). Financial inclusion and human development: a cross-country evidence. Management and Labor Studies, 41(2), 127-153.
Nguyen, H., & Harrison, N. (2018). Leveraging customer knowledge to enhance process innovation: moderating ef-fects from market dynamics, Business Process Management Journal, 25(2), 307-322. https://doi.org/10.1108/BPMJ-03-2017-0076.
Nunnaly, J. (1978). Psychometric Theory. New York: McGraw-Hill.
OECD (2015). New Approaches to SME and Entrepreneurship Financing: Broadening the Range of Instruments, OECD Publishing, Paris.
OECD (2017). Digital Economy Outlook 2017, OECD Publishing, Paris.
Park, C.Y. & Mercardo, R.V. (2015). Financial inclusion, poverty and income inequality in developing Asia. ADB Publish-ing.
Perner, L. (2017). Consumer Behavior: The Psychology of Marketing. Journal of Marshall School of Business. University of Southern California.
Reuters. (2016). Singapore to update electronic payment regulations in FinTech drive. Yahoo News.
Salomann, H., Dous, M., Kolbe, L. & Brenner, W. (2005), Rejuvenating customer management: how to make knowledge for, from and about customers’ work, European Management Journal, 23(4), 392-403.
Tai, Y.M., & Ho, C.F. (2010). Effects of information sharing on customer relationship intention, Industrial Management & Data Systems, 110(9), 1385-1401.
Tseng, S.-M., & Wu, P.-H. (2014). The impact of customer knowledge and customer relationship management on service quality. International Journal of Quality and Service Sciences, 6(1), 77-96.
Uddin, M. R., Lopa, N. Z., & Oheduzzaman, M. (2014). Factors affecting customers’ buying decisions of mobile phone: a study on Khulna City, Bangladesh. International Journal of Managing Value and Supply Chains, 5(2), 21.
Walchek, S. (2015). The unbundling of finance. Tech-Crunch.
Williams-Grut, O. (2016). Deloitte just trashed the hype around a $180 billion FinTech market. Business Insider.
World Bank Report (2018). Developing Countries Economic Overlook (Indonesia). World Bank.
Yang, S. (2015). Why Wall Street is pouring money into companies that want to eat its lunch. Business Insider.
Zhu, R., Dholakia, U. M., Chen, X., & Algesheimer, R. (2012). Does online community participation foster risky financial behavior? Journal of Marketing Research, 49(3), 394—407.
Zvilichovsky, D., Inbar, Y., & Barzilay, O. (2015). Playing both sides of the market: Success and reciprocity on crowd-funding platforms. Available at SSRN 2304101.
Aisenberg, F.H., Durst, S., & Hesamamiri, R. (2016). The impact of social media on knowledge management. In 11th In-ternational Forum on Knowledge Asset Dynamics (IFKAD)-Dresden, 15-17 June 2016.
Anothai, N. & Beise-Zee, R. (2014). Customer preference for decision authority in credence services: The moderating ef-fects of source credibility and persuasion knowledge. Managing Service Quality, 24(3), 274-299.
Bank Indonesia FinTech Office (2017). Ekonomi digital dan kebijakan moneter pemerintah. Bank Indonesia Publishing.
Bank Indonesia Report (2018). Analisa perkembangan finansial dan perbankan di Indonesia di tahun 2018. Bank Indonesia Publishing.
Blohm, I., Leimeister, J. M. & Kremar, H. (2013): Crowdsourcing: How to Benefit from (Too) Many Great Ideas. MIS Quarterly Executive, 4(12), 199-211.
Egbunike, F.C., Emudainohwo, O.B., Gunardi, A., Kurniasari, F., Prihanto, J.J.N. (2018). Sustainaibility Accounting Prac-tices and Disclosure by Multinational Corporation in Nigeria. Journal of Applied Economic Sciences, 13(3), 751-759.
Diemers, D., Lamaa, A., Salamat, J. & Steffens, T. (2015). Developing a FinTech ecosystem in the GCC Strategy. PWC Publishing.
Gaur, S.S., Xu, Y., Quazi, A. & Nandi, S. (2011), Relational impact of service providers’ interaction behavior in healthcare. Managing Service Quality, 21(1), 67-87.
Hair, J.F. (2013). Multivariate Data Analysis (7th Ed.). Pearson Education Limited.
Hartman, A., Kador, J., & Sifonis, J. G. (2001). Net Ready: Strategies for Success in the Economy. McGraw-Hill, Inc.
Herdiawan (2017). Kebijakan Moneter Bank Indonesia Dalam Mengantisipasi Ekonomi Digital. Bank Indonesia Report.
Holland FinTech. (2015). The future of finance: The socialization of finance. Holland Publishing.
IBRD/The World Bank. The little data book on financial inclusion (2018). The World Bank Publishing.
Kementerian Informasi dan Komunikasi (2018). Peta kebijakan pemerintah di bidang teknologi informasi. KemInfokom Press.
Khodakarami, F. & Chan, Y.E. (2014). Exploring the role of customer relationship management (CRM) systems in cus-tomer knowledge creation. Information & Management, 51(1), 27-42.
Khosravi, A. (2014). A Review of Customer Knowledge Management Importance. Journal of Soft Computing and Decision Support Systems, 1(1), 45-52.
Kuppuswamy, V., & Bayus, B. L. (2013). Crowdfunding creative ideas: The dynamics of projects backers in Kickstarter: Ssrn working paper.
Kurniasari, F., Jusuf, E., & Gunardi, A. (2018). The readiness of Indonesian toward MOOC system. International Journal of Engineering and Technology, 7(3), 1631-36.
Lee, I., & Shin, Y. J. (2018). Fintech: Ecosystem, business models, investment decisions, and challenges. Business Hori-zons, 61(1), 35-46.
Liu, W., Sidhu, A., Beacom, A. & Valente, T.W (2017). Social Network Theory: The International Encyclopedia of Media Effects. JohnWiley & Sons, Inc.
Malhotra (2010). Marketing Research. 4th ed., Pearson Education.
McDaniel Jr, C., & Gates, R. (2018). Marketing research. John Wiley & Sons.
Michael, B., Falzon, J., & Shamdasani, A. (2015). A Theory of Financial Services Competition, Compliance and Regula-tion. University of Hong Kong, Faculty of Law Research Paper No. 2015/001.
Nanda, K., & Kaur, M. (2016). Financial inclusion and human development: a cross-country evidence. Management and Labor Studies, 41(2), 127-153.
Nguyen, H., & Harrison, N. (2018). Leveraging customer knowledge to enhance process innovation: moderating ef-fects from market dynamics, Business Process Management Journal, 25(2), 307-322. https://doi.org/10.1108/BPMJ-03-2017-0076.
Nunnaly, J. (1978). Psychometric Theory. New York: McGraw-Hill.
OECD (2015). New Approaches to SME and Entrepreneurship Financing: Broadening the Range of Instruments, OECD Publishing, Paris.
OECD (2017). Digital Economy Outlook 2017, OECD Publishing, Paris.
Park, C.Y. & Mercardo, R.V. (2015). Financial inclusion, poverty and income inequality in developing Asia. ADB Publish-ing.
Perner, L. (2017). Consumer Behavior: The Psychology of Marketing. Journal of Marshall School of Business. University of Southern California.
Reuters. (2016). Singapore to update electronic payment regulations in FinTech drive. Yahoo News.
Salomann, H., Dous, M., Kolbe, L. & Brenner, W. (2005), Rejuvenating customer management: how to make knowledge for, from and about customers’ work, European Management Journal, 23(4), 392-403.
Tai, Y.M., & Ho, C.F. (2010). Effects of information sharing on customer relationship intention, Industrial Management & Data Systems, 110(9), 1385-1401.
Tseng, S.-M., & Wu, P.-H. (2014). The impact of customer knowledge and customer relationship management on service quality. International Journal of Quality and Service Sciences, 6(1), 77-96.
Uddin, M. R., Lopa, N. Z., & Oheduzzaman, M. (2014). Factors affecting customers’ buying decisions of mobile phone: a study on Khulna City, Bangladesh. International Journal of Managing Value and Supply Chains, 5(2), 21.
Walchek, S. (2015). The unbundling of finance. Tech-Crunch.
Williams-Grut, O. (2016). Deloitte just trashed the hype around a $180 billion FinTech market. Business Insider.
World Bank Report (2018). Developing Countries Economic Overlook (Indonesia). World Bank.
Yang, S. (2015). Why Wall Street is pouring money into companies that want to eat its lunch. Business Insider.
Zhu, R., Dholakia, U. M., Chen, X., & Algesheimer, R. (2012). Does online community participation foster risky financial behavior? Journal of Marketing Research, 49(3), 394—407.
Zvilichovsky, D., Inbar, Y., & Barzilay, O. (2015). Playing both sides of the market: Success and reciprocity on crowd-funding platforms. Available at SSRN 2304101.