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1. |
Supply chain risk, integration, risk resilience and firm performance in global supply chain: Evidence from Vietnam pharmaceutical industry
, Pages: 779-796 Xuan Hung Nguyen, Tuan Anh Le, Anh Tu Nguyen, Thi Thu Hoai Pham and Thi Ha Tran PDF (360K) |
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Abstract: The goal of the article is to examine the relationship between supply chain risk, Supply chain integration, Supply chain risk resilience and Firm performance in the global supply chain of the Vietnamese pharmaceutical industry. Data was collected for 3 months with 389 satisfied pharmaceutical enterprises for analysis on Smart PLS software. The results show that Supply chain risk has a statistically significant negative impact on supply chain integration. Moreover, Supply chain Integration has a statistically significant positive impact on Supply chain risk Resilience and firm performance. Finally, we find that Firm performance is a good foundation for business operations and supply chain risk resilience. Therefore, we make recommendations to Vietnamese pharmaceutical enterprises that: Supply chain Integration is extremely necessary to ensure performance and Supply chain risk resilience in the context of the current covid-19 pandemic. DOI: 10.5267/j.uscm.2021.8.010 Keywords: Supply chain risk, Supply chain Integration, Supply chain risk resilience, Global supply chain, Firm performance, Pharmaceutical
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2. |
Analysis of mitigation strategy for operational supply risk: An empirical study of halal food manufacturers in Malaysia
, Pages: 797-810 Fadhlur Rahim Azmi, Haslinda Musa, Suhaiza Hanim Mohamad Zailani and Soo-Fen Fam PDF (360K) |
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Abstract: This study aims empirically to analyze mitigation strategies for operational supply risk among halal food manufacturers in Malaysia. A survey of 369 halal food manufacturers is used to test a research model that proposes a relationship between operational supply risk and risk consequences as well as the mediating role of risk mitigation strategies. Structural equation modeling reveals that in the absence of a risk mitigation strategy (behavior-based management, buffer-based management, and traceability-based management), operational risk consequences are significantly influenced by operational supply risk. The analysis also showed the mitigation strategies reduce risk events by its interaction between operational supply risk and risk consequences. This study shows significant data about the management of halal food manufacturing. Due to the limitations of this survey, further study is necessary to analyze how other halal's sectors manage their supply chain risk management. DOI: 10.5267/j.uscm.2021.8.009 Keywords: Risk mitigation strategy, Halal food supply chain, Operational supply risk
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3. |
Supply chain performance as a mediating variable effect of information technology on company competitiveness
, Pages: 811-822 Slamet Riyadi, Musran Munizu and Donny Arif PDF (360K) |
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Abstract: This study aims to analyze the effect of information technology on supply chain performance and information technology and supply chain performance on competitiveness. In addition, this study also investigates the role of supply chain performance in indirectly mediating the influence of information technology on company competitiveness. Primary data collection was carried out through questionnaires for managers of 112 manufacturing companies in East Java and South Sulawesi, Indonesia. This study uses descriptive analysis to describe the characteristics of respondents and variables. In addition, structural equation modelling (SEM) analysis is also carried out to test the research hypothesis. The results showed that the implementation of information technology has a positive and significant effect directly on supply chain performance and company competitiveness. Furthermore, supply chain performance has a positive and significant effect on company competitiveness. In addition, supply chain performance has a positive role in mediating the influence of information technology on company competitiveness. DOI: 10.5267/j.uscm.2021.8.008 Keywords: Information technology, Supply chain performance, Company competitiveness, Manufacturing Industry
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4. |
The effect of supply chain management on multi-channel retailing and business performance
, Pages: 823-830 Setiawan, Donny Arif, Siti Mahmudah, Heni Agustina and Varid Martah PDF (360K) |
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Abstract: Pandemic covid has changed the business view to be more dynamic to business performance. The policy of restricting activity also undermines business difficulties that occur, so it is necessary to find how businesses can survive wholesale. This research was conducted to determine the effect of supply chain management (SCM) on multi-channel retailing and business performance in the era of pandemic covid-19 and restrictions on community mobility. Using analysis of this research path is divided into two criteria of direct and indirect influence. This study was conducted on several wholesale shops in Indonesia with 99 respondents. The main finding of this study is that SCM can affect business performance through multi-channel retailing with three main indicators: inventory investment, inventory efficiency, and forecasting accuracy. The added value gained from this research is from the test results obtained that a good inventory management scheme and forecasting and support from many supplies and sales channels will drive business performance for the better. DOI: 10.5267/j.uscm.2021.8.007 Keywords: Supply chain management, Multi-channel retailing, Business performance
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5. |
Supply chain practices and organizational performance: Evidence from Jordanian medical devices firms
, Pages: 831-840 Faisal Al-Madi, Tasneem Alfalah, Ata Al Shraah and Ayman Abu-Rumman PDF (360K) |
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Abstract: The study aimed at determining the extent to which Jordanian medical devices adopted the supply chain practices and to investigate the impact of those practices on organizational performance of the Jordanian medical devices’ firms. A cross-sectional approach was used to meet the purpose. A robust questionnaire was designed and used to collect primary data from the study sample. 200 questionnaires were completed and returned by the participants. SPSS version 21 and SEM were employed, with the use of (AMOS:21) to analyze and explain the collected data and to validate the research framework. The results demonstrated that medical devices firms in Jordan have adopted the supply chain practices and revealed a significant impact of those practices on the performance of the medical devices in Jordanian context. DOI: 10.5267/j.uscm.2021.8.006 Keywords: Supply chain practices, Organizational performance, Medical Devices Firms, Jordan
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6. |
Designing a food supply chain network under public-private community partnership on traditional Indonesia markets
, Pages: 841-850 Neneng Siti Maryam, Heru Nurasa, Muhammad Benny Alexandri and Yogi Suprayogi Sugandi PDF (360K) |
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Abstract: This study examines the effect of the performance of traders in the partnership relationship between the government, the private sector, and the community which is very necessary to build a food supply chain network in order to provide stimulation for the supporting factors and reduce the inhibiting factors for the success of the merchant's business, increase profits, and maintain food availability in traditional markets. This research was conducted at Andir Market, Bandung City, Indonesia. The research sample consisted of 100 Andir market traders. The research method used was a quantitative method with survey research that uses a questionnaire as the main instrument in data collection. The results of the analysis and discussion of the researchers have identified factors that can be used to strengthen the food supply chain network in the Public-Private-Community Partnership in traditional markets, namely management, empowerment, physical market conditions, and competitive strategies. Simultaneously, the four traders' performance factors have a significant effect on the food supply chain network with an R-square value of 0.658 (65.8%) with tcount greater than 1.96 or (3.817> 1.96). This means that if the changes that occur are good in the performance of traders, the food supply chain network in traditional markets will also be good, while the remaining 0.342 (34.2%) is explained by factors other than these variables. The expected implication is that the success of the supply chain network that is built due to strong interactions within the Public-Private-Community Partnership and other supply chain actors is able to face challenges during and after the pandemic. So that the quality of traditional market products, especially products that are quickly damaged or rotten, can be superior and well guaranteed for the food needs of people throughout Indonesia. DOI: 10.5267/j.uscm.2021.8.005 Keywords: Food supply chain, Public-Private-Community Partnership, Traditional market
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7. |
The role of relationship quality and loyalty between rice farmers and food companies in supply chain
, Pages: 851-856 Quoc Nghi Nguyen and Van Nam Mai PDF (360K) |
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Abstract: Relationship quality plays a key role in maintaining the connection among parties in a supply chain. Relationship quality promotes loyalty of the supply chain’s factors. This study applies structural equation modeling (SEM) to point out factors affecting the relationship quality and loyalty between farmers and food companies in the rice supply chain. The research data were collected by stratified sampling with a sample size of 232 farmers associating with food companies in the rice supply chain in the Mekong Delta. The four impacting factors that the study has found out include trust, perceived benefit, support policy, and payment terms. Most importantly, the study has demonstrated that relationship quality has a positive correlation with loyalty among parties in the regional rice supply chain. DOI: 10.5267/j.uscm.2021.8.004 Keywords: Relationship quality, Loyalty, Rice supply chain, Rice farmer, Food company
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8. |
The impact of environmental regulation on environmental performance: A focus on third party logistics service providers in an emerging country
, Pages: 857-866 Quang-Huy Ngo PDF (360K) |
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Abstract: The literature addresses the link between command and control environmental regulation and environmental performance. However, there is a lack of attention paid to how environmental strategy plays a mediating role in this relationship. In addition, the environmental research in the context of third-party logistics service providers seems to be underexplored. Thus, through the theoretical lens of institutional theory and contingency theory, this study examines the mediating role of environmental strategy on the relationship command and control environmental regulation and environmental performance. Data were collected from small and medium enterprises operating in the logistics industry of Vietnam and partial least square structural equation modeling was employed to examine the proposed hypotheses. The result indicates the full mediating effects of environmental strategy on the link between command and control environmental regulation and environmental performance. In this regard, this study contributes to growing empirical evidence showing that the link between environmental regulation and environmental performance is indirect through mediators. Besides, this study also extends the current knowledge of environmental strategy pursued by third-party logistics providers. DOI: 10.5267/j.uscm.2021.8.003 Keywords: Environmental performance, Environmental regulation, Environmental strategy, Third-party logistics, Vietnam
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9. |
The effect of supply chain integration on customer loyalty: The mediating roles of operational performance and customer satisfaction
, Pages: 867-876 Sudirman Zaid, Alida Palilati, Rahmat Madjid and Sarini Yusuf Abadi PDF (360K) |
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Abstract: The objective of the research is to examine the role of Supply Chain Integration (SCI) which consists of; suppliers, customers, and internal integration in building customer loyalty. This study uses data from 308 top managers of Tuna Fillets SMEs Industries in Southeast Sulawesi Province, Indonesia as respondents. The research model was analyzed by using PLS-SEM. The research found that SCI had a significant direct effect on operational performance and customer satisfaction. The research also found that operational performance and customer satisfaction had some impacts on increasing loyalty of Tuna Fillets SMEs Industries customers. The results of the analysis also provide information that operational performance and customer satisfaction can be a mediator of the influence of Supply Chain Integration. DOI: 10.5267/j.uscm.2021.8.002 Keywords: Supply Chain Integration, Operational Performance, Customer Satisfaction, Customer Loyalty, Tuna Fillets SMEs Industries
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10. |
The role of supply chain and product development in sustainable performance, goodwill and firm popularity
, Pages: 877-886 Kittisak Jermsittiparsert PDF (360K) |
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Abstract: The objective of the current study was to examine the role of supply chain and product development in sustainable performance, goodwill and firm popularity. Furthermore, the mediating role of product development was also examined. Population of the study was rubber manufacturing companies of Indonesia. In this regard, data were collected from the employees of rubber making companies of Indonesia. 500 questionnaires were used for data collection among the rubber making companies. Data was analyzed through statistical software. Results of the analysis revealed that the supply chain has a major contribution to sustainable performance, goodwill and firm popularity. Increase in the supply chain of rubber manufacturing companies, increases the sustainable performance, goodwill and firm popularity. Moreover, product development also has important contributions to the sustainable performance, goodwill and firm popularity. Supply chain has a positive effect on product development and product development has a positive effect on sustainable performance, goodwill and firm popularity. DOI: 10.5267/j.uscm.2021.8.001 Keywords: Rubber Manufacturing Companies, Supply Chain, Product Development, Sustainable Performance, Goodwill, Firm Popularity
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11. |
The relationships among service failure, service recovery, customer satisfaction and trust at international hospitals: A Case in Vietnam
, Pages: 887-896 Quoc Nghi Nguyen, Van Tung Huynh and Van Nam Mai PDF (360K) |
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Abstract: The objective of this study is to demonstrate the relationships among the severity of service failure, service recovery, customer satisfaction and loyalty towards the Vietnamese international hospital system. The research data were collected from 303 customers who have used services and experienced service failures at international hospitals. Applying Structural Equation Modeling, the study pointed out that service failure includes three dimensions, which are system failure, request failure, and behavior failure. Meanwhile, service recovery is made up of three dimensions which are distributive justice, procedural justice, and interactional justice. The severity of service failure positively affects service recovery and service recovery puts a powerful impact on customer satisfaction, thereby increasing their trust in international hospitals in Vietnam. DOI: 10.5267/j.uscm.2021.7.013 Keywords: Service failure, Service recovery, Satisfaction, trust, International hospital
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12. |
Diagnosing the effect of green supply chain management on firm performance: An experiment study among Jordan industrial estates companies
, Pages: 897-904 Dmaithan Abdelkarim Almajali PDF (360K) |
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Abstract: In this study, the way green supply chain management affects green innovation and firm performance was scrutinized. The effect of trust on firm performance was also investigated. A conceptual model was proposed in this study, and it was empirically tested with a survey of 120 Jordanian managers. Green innovation and trust had a significant impact on firm performance, according to the study's findings. On green innovation, green supply chain management was shown to impart a significant impact. However, green supply chain management has little to do with green innovation. Furthermore, green innovation was found to contribute to both green supply chain management and firm performance. Notably, the present study may be skewed and selective because Jordan Industrial Estates has a good environmental rating. Furthermore, as the study was limited to Jordan, one of the major drawbacks is that the findings cannot be generalized. DOI: 10.5267/j.uscm.2021.7.012 Keywords: Green supply chain management, Green Innovation, Firm performance, Trust
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13. |
The effects of internal and external resource management on logistics performance
, Pages: 905-916 Mohamed Salih Yousif Ali and Emad Aldeen Essa Eshag Abou PDF (360K) |
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Abstract: This empirical study aims to elucidate the effects of logistics information technology (LIT), top management beliefs (TMBs), and suppliers' resources selection (SRS) on logistics performance. The extended resources-based view (ERBV) supports the development of the proposed relationships in the study model, based on previous studies measures. Structural equation modeling (SPSS and AMOS v 25) was utilized to test the validity of the model and proposed hypotheses. Based on responses from 229 surveyed companies in Sudan’s food and beverages sector, this study’ findings showed that the LIT, TMBs, and SRS influence logistic cost performance (LCP) and logistic delivery performance directly. Additionally, it showed that company size could moderate the relationship between LCP and LIT, TMBs, and SRS. This study provides several theoretical and practical implications by evaluating the ability of LIT, SRS, and TMBs to improve delivery and cost performance. DOI: 10.5267/j.uscm.2021.7.011 Keywords: Extended resources based view, Logistics information technology, Logistic performance, Suppliers' resources, Top management beliefs
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14. |
Incidence of internal marketing and organizational commitment in the retail sector
, Pages: 917-926 Junior Canales-Requena, Olenka Ccanto-Inga, Johann Mendizabal Lizarbe and Wagner Vicente-Ramos PDF (360K) |
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Abstract: The objective of this study was to determine the impact of internal marketing on the organizational commitment of employees in the retail sector. The method used was a quantitative correlational approach, at an explanatory level with a non-experimental design. The study sample consisted of 392 workers belonging to the retail sector. The results generated by structural equations show that specific relationships have p < 0.05, i.e. all the proposed hypotheses are accepted in the proposed correlation between internal marketing and the three types of organizational commitment, among them the affective commitment, which generates emotional ties between the employee and the organization, feeling proud to remain in the same linking the values and objectives of the same as their own goals, the commitment of permanence, which implies the risks involved in separating from the organization as well as the loss of all the benefits obtained and how these would be difficult to obtain if the employee were to leave the organization. Finally, the normative commitment, which arises when the employee perceives some kind of opportunity or special benefit in the organization, thus generating a bond of moral reciprocity, i.e. a bond of loyalty. The conclusion of the study is that the use of internal marketing for personnel selection is a fundamental tool for achieving acceptable levels of the three types of commitment mentioned above. This ensures the efficiency of the company both internally and externally, with long-term results. DOI: 10.5267/j.uscm.2021.7.009 Keywords: Internal marketing, Organizational commitment, Affective commitment, Permanence commitment, Normative commitment
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15. |
The effect of corporate social responsibility on supply chain performance
, Pages: 927-940 Thi Thu Hoai Nguyen, Thi Thai Thuy Nguyen and Thi Thu Hien Phan PDF (360K) |
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Abstract: This study was conducted with the aim of assessing the impact of corporate social responsibility on supply chain performance through corporate reputation. The study also evaluates the effect of corporate social responsibility on corporate reputation and firm performance. The study made over 507 observations from businesses in the textile, seafood and food industries in Vietnam. The data was analyzed using SmartPLS 3.6 software, and the results showed that corporate reputation plays a full mediator role in the relationship between corporate social responsibility and supply chain performance. Corporate social responsibility has a positive impact on corporate reputation and firm performance. Finally, we offer recommendations to help businesses implement corporate social responsibility more effectively. DOI: 10.5267/j.uscm.2021.7.008 Keywords: Corporate social responsibility, Corporate reputation, Supply chain performance, Firm performance, Vietnam
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16. |
Networking capability, entrepreneurial marketing, competitive advantage, and marketing performance
, Pages: 941-948 Vita Dhameria, Imam Ghozali, Abas Hidayat and Vincent Didiek Wiet Aryanto PDF (360K) |
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Abstract: Business success is closely related to the marketing process. A good defined marketing strategy conducted to increase a sales business and marketing. The elements that must be developed are networking capability, entrepreneurial marketing, competitive advantage, and marketing performance. The sustainability of Indonesian businesses, especially small and medium enterprises (SMEs), is a challenge for entrepreneurs. SMEs are an important factor that affects the increase of national economic growth. This research investigated variables such as networking capability, entrepreneurial marketing, competitive advantage, marketing performance of embroidery SMEs in Tasikmalaya City West Java Indonesia. The technique sampling used in this research was purposive sampling. Samples gained were 120 SMEs. In analyzing the data, researchers employed Structural Equation Model (SEM) method from software AMOS. Entrepreneurial marketing activities are closely related to creating competitive advantage through innovation in the creation of better products, processes, and strategies to satisfy customer needs and desires. Hypothetical testing results showed that network capability and entrepreneurial marketing are important factors that significantly influence competitive advantage of SMEs. Networking capability, entrepreneurial marketing, and competitive advantage are important factors that significantly influence marketing performance of SMEs. Therefore, networking capability, entrepreneurial marketing, competitive advantage, and marketing performance must be developed for sustainable the successfulness of SMEs. DOI: 10.5267/j.uscm.2021.7.007 Keywords: Networking Capability, Entrepreneurial Marketing, Competitive Advantage, Marketing Performance
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17. |
The effect of different factors on intention to apply total quality management system in petroleum and liquefied gas enterprises in Vietnam: The role of the leader’s personality
, Pages: 949-956 Truong Duc Thao and Duong Minh Tu PDF (360K) |
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Abstract: This study was conducted based on Davis's extended technology acceptance model (TAM) (1989) and survey data of 486 petroleum and liquefied gas enterprises in Vietnam on their intention to apply using a total quality management (TQM) system. Research results show that factors such as (1) Perception of the effectiveness of TQM; (2) Perception of the effectiveness of the convenience in using TQM; and (3) Perception of the effectiveness of TQM compared to the old system which has a positive impact on the intention to apply the total quality management system in petroleum and liquefied petroleum gas enterprises in Vietnam. Besides, the perception of decision-makers on issues related to quality management in these enterprises also has a direct influence on the perception of the TQM usability and indirect effect of the intention to use TQM application in these enterprises. DOI: 10.5267/j.uscm.2021.7.006 Keywords: TQM, Application intention, Quality management, Petroleum and liquefied gas business in Vietnam
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18. |
Factors affecting logistics performance in e-commerce: Evidence from Vietnam
, Pages: 957-962 Nguyen Tien Minh PDF (360K) |
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Abstract: The objective of the study is to determine the factors affecting logistics performance in e-commerce in Vietnam. Vietnam's logistics industry with an estimated total value of USD 50-60 billion is currently growing rapidly (20-25%/year) and is forecast to maintain double-digit growth for at least the next 5-10 years, due to the breakthrough of the retail industry with the high penetration of the internet and the trend of online shopping. Research has shown 6 factors that have an impact on logistics performance: customer perception, technology and security, customer protection, electronic payment system, human resources, organization and administration. Analysis of factors affecting logistics performance to propose solutions to improve supply chain quality in e-commerce. DOI: 10.5267/j.uscm.2021.7.005 Keywords: Logistics performance, E-commerce, E-logistics
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19. |
The effect of supply network and management control system on the efficiency and profitability of manufacturing companies
, Pages: 963-972 Slamet Riyadi, Mulyanto Nugroho and Donny Arif PDF (360K) |
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Abstract: This research was conducted to analyze the influence of supply networks and management control systems on manufacturing companies' efficiency and profitability in East Java, Indonesia. With increasing competition, it takes the design of a system integrated to obtain profitability of the company. The study uses a quantitative descriptive method with a survey approach using a questionnaire data collection tool. Data analysis is operated using the theory of path analysis to determine the magnitude of the value of each construct calculated in the test equipment. From the results of the tests that have been conducted, only the supply network has no significant effect on efficiency. At the same time, other variables have a close and meaningful relationship. The study concluded that only one construct of the five hypotheses had an insignificant influence on bound variables. The main finding of this study is that companies should also have sensitivity to the social environment created as part of the supply network, as it can reduce the value of the Company's profitability if not designed appropriately and accurately. DOI: 10.5267/j.uscm.2021.7.004 Keywords: Supply network, Management control system, Efficiency, Profitability
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20. |
The role of green human resource management in creating green supply chain culture in a service industry
, Pages: 973-982 Aan Khurosani, Hayati Nupus and Gerry Ganika PDF (360K) |
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Abstract: This article investigates the supply chain analysis of the role of green human resource management including green behavior on the green work environment by emphasizing on the effect of direct supply chain analysis relation to green organizational culture and moderation of individual green values. This type of research is quantitative research. Primary data obtained from questionnaires distributed to 145 respondents. The collected data were analyzed using SEM-PLS (Structural Equation Model- Pear Least Square). Green organizational culture has a positive but insignificant effect on the work environment, green organizational culture has a positive and significant effect on green behavior, green behavior has a positive and significant effect on the green work environment, individual green values have a positive and significant effect on green work environments, green values individuals do not moderate the relationship between green organizational culture and green work environment, green behavior mediates the relationship between green organizational culture and green work environment. This research provides insight to leaders that to create a green work supply chain environment requires the role of green behavior as an intervening variable. However, the finding does not show the effect of individual green values as a moderating variable, so that green organizational culture can affect the green work supply chain environment. The existence of a green behavior variable that mediates the relationship between green organizational culture and green work environment is the originality of this study. DOI: 10.5267/j.uscm.2021.7.003 Keywords: Green organizational culture, Supply chain, Green behavior, Green individual values, Green work environment
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21. |
Community based tourism logistics supply chain management in the top north of Thailand: A key linkage to the greater Mekong subregion
, Pages: 983-988 Bussaba Sitikarn and Kannapat Kankaew PDF (360K) |
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Abstract: Thailand’s tourism is one of the primary revenues generating industries because of its geographical and richness of natures & cultures. However, some remote destinations require development such as routes, tourism products, and markets. Therefore, the aims of this study are to examine logistics of community-based tourism (CBT) destinations and identify key success of CBT logistics. The inductive method was applied for the insight details and fostering by the quantitative including on-site survey, participants observation, in-depth interview, focus group, Participatory Rural Appraisal (PRA) with tourism stakeholders were conducted. Whereas the questionnaires were served for quantitative methods. The data was collected from 721 tourists onsite. The content analysis and Geographic Information System (GIS) were administered analyzing the qualitative data. On the other hand, the structural equation modelling was applied for a quantitative approach. The result revealed that CBT in the top north of Thailand was faced with logistics problems especially in aspects of accessibility and amenities in the travelling route. Thus, this paper presents a model of CBT logistics management in relation to the Greater Mekong Subregion GMS region. DOI: 10.5267/j.uscm.2021.7.002 Keywords: CBT, Logistics, Management, Greater Mekong Subregion (GMS), Networking
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22. |
Factors affecting renewable energy supply chain link: A case of solar power in Vietnam
, Pages: 989-994 Do Thi Kim Tien, Nguyen Thi Kim Chi and Nguyen Duc Duong PDF (360K) |
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Abstract: Solar power is a mature and fast-growing field based on single crystal silicon wafer technology. Although China, Europe and the US are the main markets, 80 percent of the modules are manufactured in Asia. In Vietnam, modules are manufactured in collaboration with Chinese and American manufacturers. In 2017, there were 5 GW of solar panels produced in Vietnam, accounting for 7% of the global market. The domestic solar market is expected to peak at around 1.8 GW/year according to the targets set out in the revised PDP 7. The domestic module production capacity, currently devoted entirely to export, is around 5.2 GW/year, three times the expected maximum capacity of the domestic market. In that context, due to the normal size of factories, only a few parts factories can sell to the domestic market, while the majority still must rely on exports. But it is important to map out a clear roadmap for 12 GW of solar power that will encourage the formation of EPC companies and other domestic service companies in Vietnam to build factories according to the plan. Construction, operation, maintenance, and production for the domestic market has the potential to increase Vietnam's GDP by about 0.25% by 2030 and create more than 25,000 jobs. DOI: 10.5267/j.uscm.2021.7.001 Keywords: Electricity supply chain, Renewable energy, Solar power
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23. |
Driving growth performance shaped by environmental uncertainty and integrative strategy: The supply chain analysis of business transformation in ICT companies
, Pages: 995-1004 Librita Arifiani, Harjanto Prabowo, Asnan Furinto and Wibowo Kosasih PDF (360K) |
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Abstract: This study examines the impact of environmental uncertainty and integrative strategy on growth of firm performance through the mediating role of the Business Model Transformation (BMT) strategy of information communication technology (ICT) in Indonesia. The research data was collected from the executive management of ICT through survey research with 30 questionnaire surveys and exploratory study with seven company leaders through in-depth interviews. This study analyzes the suitability of the overall model through causal relationships using Partial Least Square-Path Modeling (PLS-PM). The results show that the BMT predominantly influences the growth of ICT companies. The BMT is predominantly built by the environmental uncertainty (ET) strategy rather than by integrative capability. Thus, companies need to improve their ability and creativity to anticipate and adapt to any uncertainty that unexpectedly results in dynamic competition. DOI: 10.5267/j.uscm.2021.6.013 Keywords: Environmental uncertainty, Integrative capability, Business model transformation, Firm performance
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24. |
The central role of IT capability to improve firm performance through lean production and supply chain practices in the COVID-19 era
, Pages: 1005-1016 Hotlan Siagian and Zeplin Jiwa Husada Tarigan PDF (360K) |
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Abstract: Today, global competition entails companies having an advantage in supply chain networks to pursue superior performance. This work examines the link between information technology (IT) capability with the firm performance by adopting a lean production approach, vendor-managed inventory, and supply chain practices. The study has surveyed the population of the manufacturing company in East Java, Indonesia, using a questionnaire with a five-point Likert scale. A total of 111 manufacturing companies (medium and large) were selected from 5420 manufacturing companies listed in the Industrial Department of East Java. The partial least square (PLS) technique was used to analyze the data, using the SmartPLS software version 3.3. Thirteen hypotheses in this study were developed to investigate. The result revealed that all hypotheses of direct relationship were supported. IT capability directly affects lean production, vendor managed inventory, and supply chain practices. Moreover, lean production, vendor-managed inventory, and supply chain practices improve firm performance. Further analysis also indicated that all hypotheses of indirect hypotheses were supported except hypothesis one hypothesis (H9). IT capability indirectly improves firm performance through lean production, vendor-managed inventory, and supply chain practices. The result provides insight for managers and policymakers on enhancing firm performance by improving its IT capability, adopting lean production, vendor-managed inventory, and supply chain practices. This research contributes to reinforcing the supply chain management theory. DOI: 10.5267/j.uscm.2021.6.012 Keywords: Information technology capability, Lean production, Vendor-managed inventory, Supply chain practices, Firm performance
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25. |
The effect of supply chain connectivity and task technology fit on efficiency: Exploring mediating role of big data analytic
, Pages: 1017–1026 Mohammed T. Nuseir and Ghaleb ElRefae PDF (360K) |
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Abstract: It is essential to improve the efficiency of hospitals, especially in the situation of Covid-19. Therefore, the primary purpose of this paper was to examine the effect of supply chain connectivity, perceived ease of use, and task technology fit on big data analytics and efficiency. This study assessed the mediating role of big data analytics as well. A survey questionnaire was developed to collect the data. The data was collected from the employees working in the hospitals of the UAE. For this purpose, convenient sampling was adopted. The questionnaire was adapted from past studies. The questionnaire was distributed among 426 employees. The usable response rate was 73.22%. The gathered data was assessed using PLS 3. The study's findings confirmed the direct effect of supply chain connectivity, perceived ease of use, task technology fit on big data analytics, and efficiency. This study also revealed the significant effect of big data analytics on efficiency. Moreover, the mediating role of big data is also confirmed in the present study. This study fills several theoretical and managerial gaps mentioned. The study's findings are helpful for the policymakers and academicians of the health sector. DOI: 10.5267/j.uscm.2021.x.001 Keywords: Big Data, Efficiency, Supply chain, Health sector, Perceived ease of use
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26. |
The relationship among digital business strategy, knowledge sharing and supply chain: Exploring mediating effect of blockchain adoption
, Pages: 1027–1036 Ghaleb ElRefae and Mohammed T. Nuseir PDF (360K) |
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Abstract: The success of the business lies in the effectiveness of the supply chain. Therefore, this study examined the effect of trading partner pressure, knowledge sharing, and digital business strategy on blockchain adoption and supply chain effectiveness. The research design was cross-sectional. For the collection of data, a random sampling technique was adopted, and data was collected from employees of banks. The data was collected in the form of questionnaires. The usable response rate of the study was 61.32%. The gathered data was examined through Smart PLS and SPSS. The study's findings revealed that trading partner pressure, knowledge sharing, and digital business strategy play a significant role in the adoption of blockchain technology. Moreover, the adoption of blockchain technology is the key to improving the effectiveness of the supply chain. In the end, findings also confirmed the mediating effect of blockchain effectiveness. The study's findings are helpful for the policymakers of the banking sector. DOI: 10.5267/j.uscm.2021.x.002 Keywords: Blockchain, Supply chain effectiveness, Knowledge sharing, Trading partner, Banks
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27. |
Factors affecting Jordanian entrepreneurs’ intentions to use smartphone applications in business
, Pages: 1037–1046 Hamza Salim Khraim PDF (360K) |
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Abstract: Nowadays, smartphones are the leading dominant mobile communication devices, attributed to their multifunctional facilities and the mounting benefits provided by online platforms. From a business perspective, smartphones can be a practical substitute for conducting many business transactions online. Companies have transferred their traditional business models to e-business models employing new technologies. This paper aims to examine the entrepreneurs’ intentions to use smartphone applications in conducting business transactions as well as explore entrepreneurial opportunities in the Jordanian market. The study will use the quantitative method to examine the factors affecting Jordanian entrepreneurs’ intention to use Smartphone applications. A questionnaire was used to collect the required data from the study population. The respondents were selected using a random sampling method to obtain the needed data from entrepreneurs in Amman, Jordan. A total of 500 questionnaires were distributed, and 440 valid questionnaires were returned and included in the analysis. The revealed results show that ease of use, perceived security, and trust significantly influence entrepreneurs’ intentions to use Smartphone applications, while responsiveness shows no significant influence. The current study provides valuable information on the factors that nurture entrepreneurs' intentions to adopt smartphone applications in Jordan. Finally, the smartphone possesses high potential support for entrepreneurs in the business world. Entrepreneurs are advised to integrate smartphones more into business transactions to increase work efficiency benchmarks and boost their businesses. DOI: 10.5267/j.uscm.2021.x.003 Keywords: Entrepreneurs, Responsiveness, Ease of Use, Perceived Security, Trust, Intention to Use, Smartphone, Jordan
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28. |
The mediating role of technology perception in the relationship between customer experience and the adoption of e-payment cards during the COVID-19 pandemic
, Pages: 1047–1060 Mohamed Salih Yousif Ali, Abu baker Mohammed Ahmed Ibrahim, Abdulazim Abakar Adam Rejal and Emad Aldeen Essa Eshag Abou PDF (360K) |
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Abstract: By integrating the technology acceptance model, the theory of planned behavior, and regulatory focus theory, this study assesses the mediating role of technology perception attributes (i.e., perceived ease of use and perceived usefulness) in the relationship between customer experience and the adoption of e-payment cards during the COVID-19 pandemic in Sudan. A questionnaire survey was conducted with 368 e-payment users in Khartoum and Southern Darfur, the two most highly populated states in Sudan. This study employed convenience sampling and quantitative methodology to clarify the relationship based on structural equation modeling. The empirical findings showed that the customer experience dimensions of cognition and emotion had a significant influence in e-payment adoption and technology perception. Further, they indicated that technology perception had a significant mediating role in the relationship between customer experience and e-payment adoption. DOI: 10.5267/j.uscm.2021.x.004 Keywords: Customer experience, Technology perception, E-payment cards, Perceived ease of use, Perceived usefulness, Banking sector, Sudan, Developing countries
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29. |
Investigating the impact of e-services quality management on decision making agility
, Pages: 1061–1070 Tayseer Mohammad AL Afaishat and Hamza Salim Khraim PDF (360K) |
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Abstract: This article will examine the impact of e-service quality management dimensions on decision-making agility at private universities in Jordan. The e-service quality model was extended by adding more dimensions and applying them in a pure service environment. The study used five dimensions to measure the impact of e-services quality management, including efficiency, fulfillment, privacy, responsiveness, and contact on decision-making agility. During the spring semester of 2021, an online questionnaire was distributed randomly at 12 private universities in Jordan. A total of 300 respondents completed and submitted the questionnaire. The results show that the five dimensions of e-service quality have a significant impact on decision-making agility at private universities in Jordan. The result indicates that contact was the most influential factor in decision-making agility. This confirms the importance of having advanced information technology systems and strategies to enhance communication effectiveness. University management can employ these results to enhance existing policies and procedures to improve the quality of e-services provided to boost and maintain competitiveness and distinction. We can anticipate that a university with a high level of decision-making agility can have a better change management cycle and be more flexible in response to market challenges. DOI: 10.5267/j.uscm.2021.x.005 Keywords: E-service Quality Management, Decision-making Agility, Efficiency, Fulfillment, Privacy, Jordan
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30. |
The benefits and challenges of RFID technology implementation in supply chain: A case study from the Turkish construction sector
, Pages: 1071–1080 Samer Hamadneh, Elif Keskin, Muhammad Alshurideh, Yazeed Al-Masri and Barween Al Kurdi PDF (360K) |
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Abstract: Radio Frequency Identification Device (RFID) has been widely recognized as a useful tool for effectively managing firms’ supply chain activities. Extant research on RFID in the supply chain domain has focused on implementing this technology in various supply chain activities, such as logistics and transportation, assembly and manufacturing. However, the application of RFID in warehousing management has received little attention. This study explores the implementation of RFID in warehousing in the construction sector. The study objectives are twofold. First, it explores the benefits of implementing RFID. Secondly, the study identifies major challenges associated with implementing RFID, which can prevent realizing the full potential of the technology in warehouse operations. The study adopts a qualitative research design by employing a case study approach to achieve these objectives. Specifically, the study undertakes three weeks of field observation and conducts interviews with 9 participants involved in warehouse operations in the construction sector. The findings show RFID implementations could bring significant values to warehouse management related to operational efficiency, service level and warehouse flexibility. However, the study also uncovered several challenges that can block the case firm from capturing the full potential of implementing RFID. The findings can contribute to a better understanding of the application of RFID technology in warehousing. Practitioners can understand the identified challenges to help them tackle them and inform their future decisions regarding further investment in this technology. DOI: 10.5267/j.uscm.2021.x.006 Keywords: Warehouse Management, RFID, Benefits, Challenges, Construction sector
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31. |
The mediating effect of just in time on the relationship between green supply chain management practices and performance in the manufacturing companies
, Pages: 1081–1090 Fatima Lahcen Yachou Aityassine, Bassam Fathi Aldiabat, Salameh Radwan Al-rjoub, Faraj Mazyed Faraj Aldaihani, Hussam Mohd Al-Shorman and Sulieman Ibraheem Shelash Al-Hawary PDF (360K) |
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Abstract: The goal of the study was to determine the influence of green supply chain management strategies on performance in Jordanian industrial enterprises using just in time. All of Jordan's manufacturing enterprises were included in the analysis. A total of 218 companies were selected from the manufacturing industry. The study hypotheses were tested using Path Analysis. The results showed that green supply chain practices had a significant indirect effect on performance through JIT. Based on the study findings, the researchers recommend individuals and decision-makers to improve the expected results of green supply chain practices in the performance of economic and social business through just in time production and increasing the interest in logistics services as one of managing green supply chains practices in these companies. DOI: 10.5267/j.uscm.2021.x.007 Keywords: Green Supply Chain Management Practices, Performance, Just in Time Production, Industrial Companies, Jordan
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32. |
Supply chain resilience as a mediator of the relationship between entrepreneurial resilience and SME performance
, Pages: 1091–1098 Sri Wilujeng, Heri Pratikto, Budi Eko Soetjipto and Syihabudhin PDF (360K) |
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Abstract: SMEs as a type of business have a high dependence on their owners and it is important for their owners to have entrepreneurial resilience and supply chain resilience. The main objective of this study is to determine the effect of entrepreneurial resilience and supply chain resilience on SMEs performance. The data were collected via a survey to 286 SMEs owners in Indonesia, especially culinary, fashion and craft businesses. SEM-PLS was used for data analysis. As a result, with the presence of supply chain resilience as a mediator, it turns out that entrepreneurial resilience has a stronger influence on SMEs performance. This shows that supply chain resilience also deserves attention to be owned by SMEs owners to achieve SMEs performance. Entrepreneur resilience and supply chain resilience owned by SMEs owners make it easier for SMEs in Indonesia to face increasingly fierce competition, uncertain business conditions to get optimal organizational performance. DOI: 10.5267/j.uscm.2021.x.008 Keywords: Entrepreneur resilience, Supply chain resilience, SMEs performance, SMEs
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33. |
The effects of ERP system implementation on the integration of Supply Chain
, Pages: 1099–1106 Hanandeh Ahmad, Rami Hanandeh, Hajij Mustafa, Hanady Alzagheer and Samer barakat PDF (360K) |
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Abstract: The research is aiming to enter deeply into studying the implementation of enterprise resource planning (ERP) and measuring the effects on the integration of supply chain at Jordanian Nuqul Group Company. Defining the effects of applying ERP systems in human resource, and production management departments, and how the implementation process will be effective on the integration with suppliers, customers, and processes are representing the main objectives of this research. 185 research questionnaires distributed, collected, and 150 respondents were accepted for the research study analysis. Furthermore, this research used structural equation models with AMOS for testing research hypotheses. The research findings agreed with the result that applying enterprise resource planning systems could affect positively on the supply chain integration with suppliers, customers, and processes. DOI: 10.5267/j.uscm.2021.x.009 Keywords: ERP systems, Supply Chain Management, Nuqul Group
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34. |
Green supply chain integration and environmental performance in Vietnam agricultural industry
, Pages: 1107–1126 Thi Thu Thuy Nguyen, Dinh Toan Nguyen, Thi Thu Hien Phan, Tuan Anh Luong, Thi Huong Linh Nghiem and Thi Diep Uyen Doan PDF (360K) |
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Abstract: Environmental problems are always a burning problem all over the world. In recent years, the understanding of the impact of green supply chain integration (GCSI) on the performance of enterprises in all aspects has developed rapidly, and they are particularly interested in the environmental performance of enterprises. me. Therefore, this study wishes to clarify the impacts of GCSI on the environmental performance (EP) of Vietnam's agricultural sector, specifically rice, coffee and rubber producers in Vietnam through five mediate variables include investment cycle, green process innovation, green product innovation, green purchasing and green cooperation with customers. Using the PLS - SEM method, the study analyzed and evaluated based on survey data collected from 863 enterprises including rice, coffee and rubber producers in Vietnam. Research shows that GSCI can help companies increase their environmental performance to match the trend of the times and international integration through the five mediate variables mentioned above. In addition, multi-group analysis shows that there are differences in the impact of mediating factors on the environmental performance of enterprises. Finally, the moderate analysis shows that both firm size and the proportion of exported products play a role in moderating the impact of GSCI on EP. DOI: 10.5267/j.uscm.2021.x.010 Keywords: Green supply chain integration, Environmental performance, Agriculture
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