Open Access Article | |||
1. |
Relationship between service recovery, customer satisfaction and customer loyalty: Empirical evidence from e-retailing
, Pages: 1-10 Anh Chi Phan Ha Thu Nguyen and Thoa Xuan Thi Pham PDF (360K) |
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Abstract: This paper presents the results of an empirical study on the relationship between service recovery quality, customer satisfaction and loyalty in Vietnam’s e-retailing. Structural Equation Modelling (SEM) is applied to analyze the data collected from experienced customers in online shopping in Vietnam from November 2018 to March 2019. The results of statistical analysis indicate that interactive fairness, outcome fairness, procedural fairness significantly impact on customer satisfaction which then increases customer loyalty. This study suggests that customer’s ability to locate and interact with technical support on a website and how a company treats the customer would significantly decide satisfaction and loyalty from customer. E-retailers in developing economies should consider service recovery process as the opportunity to gain customers’ purchase intentions. DOI: 10.5267/j.uscm.2020.12.007 Keywords: Service recovery, Interactive fairness, Procedural fairness, Customer satisfaction, e-retailing, Vietnam
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2. |
The effect of entrepreneurial orientation on the export performance of apparel industry
, Pages: 11-20 Kamal Hossain and Ilhaamie Binti Abdul Ghani Azmi PDF (360K) |
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Abstract: This study examines the impact of entrepreneurial orientation (EO) dimensions on the apparel industry's export performance. EO considers as innovativeness, proactiveness, and risk-taking dimensions. The determinants of export performance are firms' financial, strategic, and satisfaction levels of performance. A cross-sectional survey is carried out by providing a questionnaire to high-level managers and owners of the MLEs. Primary data of 339 treated by partial least squares (PLS-SEM) technique examines EO dimensions' impact on export performance. The findings of this study revealed that innovativeness and proactiveness positively and significantly impact export performance. However, risk-taking dimension does not affect export performance. DOI: 10.5267/j.uscm.2020.12.006 Keywords: Entrepreneurial Orientation, Export Performance, Innovativeness, Proactiveness, Risk-taking
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3. |
The effects of entrepreneurial orientation and organizational learning on marketing capability in supply chain management
, Pages: 21-30 Peridawaty, Rita Yuanita Toendan and Ina Karuehni Wenthe PDF (360K) |
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Abstract: Research continues on supply chain management for environmentally friendly business products in supporting business continuity with strategic management in RBV theory. This study is accomplished through the health protocols and support government discourse during the COVID-19 period with a business strategy of learning, knowledge, entrepreneurship in implementing business change methods effectively and efficiently. The purpose of the study is to increase consumer satisfaction through entrepreneurial orientation, organizational learning, online marketing capabilities to get market needs and products that consumers accept and to build business strategies in resource-based business activities. The results show that entrepreneurial orientation and organizational learning significantly increased marketing capabilities and significantly increased customer satisfaction during the weak economy. Apart from that, organizational learning also significantly increases customer satisfaction. The Body Shop is a product made from environmentally friendly raw materials in a professional manner in the best processing, packaging and delivery to maintain relationships with consumers. The quantitative research method uses SPSS 23.0 and SEM AMOS 23.0 from distributing questionnaires to 100 consumers in Central Kalimantan and 100 consumers in South Kalimantan. The implication of this research is aimed at body shop companies that have outlets in Central and South Kalimantan in order to utilize technology to build business relationships and maintain consumer confidence in body shop products. DOI: 10.5267/j.uscm.2020.12.005 Keywords: Entrepreneurial Orientation, Organizational Learning, Marketing Capability, Customer Satisfaction
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4. |
The effect of green supply chain practices on firm sustainability performance: Evidence from Pakistan
, Pages: 31-38 Adnan Sarwar, Aqsa Zafar, Muhammad Ali Hamza and Alia Qadir PDF (360K) |
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Abstract: Environmental issues are most important among the current global concerns, and business activities are seen as a cause of significant threat to the environment due to environmentally non-friendly practices by various industries that cause pollution. However, the implementation of green supply chain management (GSCM) practices in developing countries like Pakistan is still inconclusive. The purpose of this paper is to investigate the impact of GSCM dimensions on economic, environmental, and social performance. The five dimensions covered in this research are green purchasing, green manufacturing and remanufacturing, environmental education, internal environmental management, and investment recovery. A survey questionnaire was prepared that consists of green practices as well as a performance indicator. Factor analysis maximum likelihood method was used to examine the survey data of Pakistani organizations. The results of this study indicate that GSCM practices have a positive impact on environmental, economic, and social performance. This research shows organizations are aware of improving their performance while adopting green supply chain practices. DOI: 10.5267/j.uscm.2020.12.004 Keywords: Green supply chain management, Economic performance, Industrial performance of Pakistan
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5. |
Supply chain assessment of the organizational learning and market uncertainty on corporate performance of small scale steel industry in Indonesia
, Pages: 39-48 Prihatin Tiyanto Priagung Hutomo and Emiliana Sri Pudjiarti PDF (360K) |
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Abstract: The SMEs is currently experiencing many challenges, especially performance improvements. To improve performance, companies are required to increase the effective organizational learning so that it is emphasized on improving human resource development in addition to being able to overcome market uncertainty. This study examined empirically the variables of human resource development and market uncertainty by using the moderating variable of effective organizational learning to increase corporate performance. Using data from 100 SMEs in two regencies in Central Java, and carrying out using AMOS 22, the results prove that effective organizational learning moderates human resource development and market uncertainty in their activities. These results prove that human resource development is needed to improve the effective organizational learning. This study provides the best insight into human resource development, especially in the SMEs. Some of the observed causes have been discussed in this study. DOI: 10.5267/j.uscm.2020.12.003 Keywords: Supply chain management, Effective organizational learning, Human resource development, Market uncertainty, Corporate performance
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6. |
The community Walmart uncertainty model: A review of ownership and capital structure aspects
, Pages: 49-56 Iskandar Muda, Naleni Indra and Abikusno Dharsuky PDF (360K) |
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Abstract: The purpose of this study was to determine the role of the ideal aspects of ownership structure and capital structure in determining the uncertainty model of operational of Walmart. This type of research is an explanatory survey using qualitative and quantitative approaches. The qualitative method is carried out by descriptive analysis by conducting a field survey using a questionnaire designed in such a way. Respondents of this study were the 78 managers of the community minimart in Medan City, North Sumatera, Indonesia who were selected by purposive sampling method. Meanwhile, the quantitative method was carried out using SEM PLS analysis by analyzing the indicators of aspects of ownership structure, capital structure and dimensions of operational success. The results show that the capital structure variable had a significant effect on Walmart's operational success. Meanwhile, the ownership structure variable had no significant effect on Walmart's operational success. The novelty that is produced from this research is that the success of community self-service is determined by the capital structure. Capital is an obstacle faced by community supermarkets because with limited capital it is difficult for community supermarkets to expand their business. DOI: 10.5267/j.uscm.2020.12.002 Keywords: Supplier Uncertainty, Ownership Structure, Capital Structure, Walmart Community
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7. |
Assessing the influence of total quality management practices on innovation in Jordanian manufacturing organizations
, Pages: 57-68 Sultan Alshourah PDF (360K) |
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Abstract: The purpose of this study is to assess the influence of total quality management (TQM) dimensions on the product and process innovation perspectives of Jordanian manufacturing organizations. In this quantitative study; a questionnaire was sent to 249 randomly selected ISO 9001:2000 certified firms in different manufacturing industries in Jordan and we obtained 123 usable questionnaires. After confirming the validity and reliability of the latent variables with confirmatory and exploratory factor analyses, we examined the model and hypotheses. This search outcome confirmed the significant and positive relationship between TQM dimensions overall and product and process innovation perspectives. However, the supplier’s management failed to show a significant relationship with product and process innovation perspectives. Meaningful implications are made that building extensive and effective TQM dimensions and product and process innovation in manufacturing organizations is crucial to face with high competition and innovation in Jordan manufacturing organizations sector. DOI: 10.5267/j.uscm.2020.12.001 Keywords: TQM, Innovation, Product and process innovation, Jordan manufacturing organizations sector
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8. |
Opportunties for implementation of non-cash transactions of supply chain management of village-owned business agencies
, Pages: 69-78 Azhar Maksum, Iskandar Muda and Ibnu Austrindanney Sina Azhar PDF (360K) |
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Abstract: This study aims to analyze the opportunities for implementing Non-Cash Transactions (Non-Cash Applied Transactions) at Village-Owned Enterprises as the application of Enterprise Resources Planning (ERP) Theory in North Sumatra. This type of research is quantitative descriptive research. The test was carried out by using Structural Equation Modeling analysis with the Formative approach. The tool used is SmartPLS. The study population was village-owned enterprises in Simalungun, Batubara and Asahan districts, North Sumatera, Indonesia. The sampling technique was carried out by using purposive sampling method. In addition, an assessment of community perceptions of implementation was also carried out. The research variables used are supervision, provider support, banking support (support of banking facilities), human aspect, regulation, resistance, commitment and training. The training variable at Village Business Entities has a significant partial effect on the Successful Application of Non-Cash Transactions of Village Business Entities in North Sumatra. This shows that the more frequent training and assistance are held at village business entities, the easier it will be to implement non-cash transactions at village enterprises. Meanwhile, the variables of Supervision, Provider Support, Banking Support, Human Resources, Regulation, Resistance and Commitment did not have a significant effect on the success of village non-cash transactions in North Sumatra. DOI: 10.5267/j.uscm.2020.11.008 Keywords: Supervision, Provider Support, Banking Support, Human Aspect, Regulation, Resitance, Commitment, Successful Application of Non-Cash Transactions
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9. |
Going green during COVID-19: Examining the links between green HRM, green supply chain and firm performance in food Industry of Bahrain: The moderating role of lockdown due to COVID-19
, Pages: 79-88 Mahmoud Radhwan Hussein AlZgool, Umair Ahmed, Syed Mir Muhammad Shah, Tamer Alkadash and Qais AlMaamary PDF (360K) |
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Abstract: The objective of this study was to examine the role of green Human Resources Management (HRM) in the green supply chain (SC) and firm performance. The relationships between green HRM, green SC, lockdown, and firm performance were examined. In addition to this, the mediating role of green SC and the moderating role of lockdown was examined. The population of the study was based on the food industry of Bahrain and various companies were selected for data collection. Therefore, data were collected from the food supply companies in Bahrain. A questionnaire was used for data collection in which cluster sampling was applied. The findings of the study highlighted that green HRM has major importance for food supply companies. It has a positive role in promoting the performance of food supply companies in Bahrain. Furthermore, green SC also plays a vital contribution to the performance of food supply companies. However, COVID-19 has a negative role in firm performance. The situation of lockdown due to COVID-19 has a negative effect on the performance of these companies. DOI: 10.5267/j.uscm.2020.11.007 Keywords: Food industry, COVID-19, Green HRM, Green supply chain, Lockdown, Firm performance
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10. |
Mediation of inventory control practices in proficiency and organizational performance: State-funded hospital perspective
, Pages: 89-98 Aamir Rashid Hashmi, Noor Aina Amirah, Yusnita Yusof and Tengku Noor Zaliha PDF (360K) |
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Abstract: The organizational performance at public hospitals differs from the corporate sector and faces maladministration. Further, performance at public hospitals is crucial as it directly affects human lives and endeavors for accessibility to medicines and equipment. This research is designed to determine the mediating role of inventory control practices in proficiency and organizational performance at public hospitals. This paper uses a quantitative research with a survey method using multistage cluster sampling which was performed on a sample size of 200. Exploratory Factor Analysis and Confirmatory Factor Analysis validated the model for Structural Equation Modeling. The findings of this research indicate a significant positive effect and full mediation of inventory control practices between the study variables. Further, the significance indicated that competent and well-trained staff manages inventory efficiently for improved organizational performance through better service quality and reduced cost. An integrated second-order model of this research will benefit the public hospitals, healthcare industry at large, organizations managing mega structured inventory, and to the body of knowledge. DOI: 10.5267/j.uscm.2020.11.006 Keywords: AMOS, SEM, Inventory management, CFA, Mediation, Structural Equation Modeling, Proficiency
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11. |
The effect of production costs on the provisioning management of materials: Evidence from paper industry in Peru
, Pages: 99-106 Luis-Ricardo Flores-Vilcapoma, Yuri Sanchez-Solis and Wagner Vicente-Ramos PDF (360K) |
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Abstract: This paper presents an empirical investigation to evaluate the impact of purchase, storage and inventory management on the production costs of materials supply management in the Peruvian paper industry. A linear regression model was used under the ordinary least squares method to determine the causal relationship between the provisioning of materials and production costs. It was concluded that the evaluation of the effect between the study variables was inversely proportional, that is, as the management of purchase, storage, and inventory in companies improve, the production costs may also be reduced. DOI: 10.5267/j.uscm.2020.11.005 Keywords: Provisioning, Purchasing management, Inventory management, Storage management
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12. |
Implementation of enterprise human resources management standards to achieve supply chain excellence in fertilizer companies in Indonesia
, Pages: 107-114 Noer Soetjipto, Sulastri Sulastri, Juli Prastyorini, Soedarmanto Soedarmanto and Ari Riswanto PDF (360K) |
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Abstract: Employees have collective skills, abilities and experience that contribute to the interests of the company where they work, and can contribute to the success of supply chain and is a resource that is an asset in achieving supply chain excellence. To examine this relationship, this study investigates the role of human resources management (HRM) on the supply chain management of fertilizer companies in Indonesia, which is focused on the distribution and logistics of fertilizer from producer to their network and consumers. This study took samples from two fertilizer companies in East Java, structural equation modeling (SEM) analysis was carried out with the Smart PLS. 18 (Partial Least Square) program, and shows the value of t = 348.825 with p = 0.000 (p < 0.000) which means there is a significant effect of implementing enterprise human resources management (HRM) standards on company supply chain excellence and represents indicators of management strategy, cost leadership, focus on productivity, logistics, distributions, operational effectiveness, differentiation, and cooperation with companies or other institutions that support each other. The results of this study have provided an overview of the application of enterprise capable of supporting human resource management. Enterprise standards in both fertilizer companies are applied regularly, starting from checking the completeness of the employee database, including contact information, details of salary, compensation and benefits; attendance, employee performance, career planning, work relations, socialization, and informal communication so that the company would be able to adapt and be more flexible towards every need in the present and in the future. DOI: 10.5267/j.uscm.2020.11.004 Keywords: Enterprise standards, Human resources management, Supply chain, Company excellence
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13. |
Retraction Note: The impact of supply chain quality management on firm performance: Empiri-cal evidence from Vietnam
, Pages: 115-115 Huu Anh Nguyen, Hong Hanh Ha and Thuy Duong Doan PDF (360K) |
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Abstract: The editors of Uncertain Supply Chain Management retract this article [1] based on the request made by authors since they had found some significant issues about the results which could mislead the readers. DOI: 10.5267/j.uscm.2020.11.r1 Reference: Nguyen, H., Ha, H & Doan, T. (2020). Retracted: The impact of supply chain quality management on firm performance: Empirical evidence from Vietnam. Uncertain Supply Chain Management, 8(2), 331-350. Original Article: PDF (360K)
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14. |
The influence of environmental uncertainty, organizational structure and distribution network competence on the quality of supply chain management information systems
, Pages: 116-124 Widia Astuty, Fajar Pasaribu, Sri Rahayu and Azwansyah Habibie PDF (360K) |
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Abstract: This study aims to find empirical evidence regarding the factors that affect the quality of information systems and the quality of supply chain management as seen from the environmental uncertainty of the organizational structure and the distribution network competence in manufacturing companies in Medan, Indonesia. The research method used is quantitative and verification that aims to determine the relationship between variables through a hypothesis testing. The data used are primary data using a questionnaire aimed at functional managers of marketing managers and production managers with a Likert scale. The study uses a sampling technique through a census of the entire population as a unit of analysis as many as 206 managers spread across 103 manufacturing companies in the city of Medan. Data analysis was performed through multiple linear regression analysis. The results showed that environmental uncertainty, organizational structure, and distribution network competence partially and simultaneously affected the quality of supply chain management information systems in manufacturing companies. DOI: 10.5267/j.uscm.2020.11.003 Keywords: Environmental uncertainty, Organizational structure, Distribution network competence, Supply chain management, Information systems
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15. |
The role of company competitiveness as mediation variable the impact of supply chain practices on operational performance
, Pages: 125-132 Maat Pono and Musran Munizu PDF (360K) |
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Abstract: This study aimed to explain the role of supply chain practices on operational performance, and supply chain practices on company competitiveness and to analyze the impact of company competitiveness on operational performance. In addition, we also investigate the impact of supply chain practices on operational performance through role of company competitiveness as mediation variable. The study was conducted in South Sulawesi Province, Indonesia. Primary data were collected by questionnaire instrument from 108 food and beverage companies. Method of analysis was both descriptive statistical analysis, and Structural Equation Modelling (SEM). The study also used Sobel test to determine significance level of mediation role in the model. The results show that supply chain practices could give a positive impact on operational performance. Supply chain practices also gave a positive impact and significant on company competitiveness. Then, company competitiveness had a positive impact and significant on operational performance. Additionally, supply chain practices also had a positive impact on operational performance indirectly through the role of company competitiveness as mediation variable. Hence, supply chain practice was the most important variable to increase both company competitiveness and operational performance. Each company is recommended to implement this variable as competitive weapon in order to get a better operational performance and competitiveness as well. DOI: 10.5267/j.uscm.2020.11.002 Keywords: Supply chain practices, Company competitiveness, Operational performance, Food and beverage industry, Indonesia
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16. |
The effect of green marketing, green supply chain and green human resources on business performance: Balanced scorecard approach
, Pages: 133-138 Majdi Khaleeli, Rouhi Faisal and Shaista Anwar PDF (360K) |
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Abstract: Green management and its implementation and practices attracted the attention of both practitioners and academicians alike, which in part is due to its positive impact on the environment and sustainability, however, little is known about what really measures the effect of green management practices on business performance. Conventional measures of financial performance cannot reflect the proposed effect since green management is long-term oriented and not limited to financial performance only. This research explores the potentials of using balanced scorecard to measure the effect of green marketing, green supply chain and green human resources on the performance of the firms. Simple random sampling technique was followed in this research, and data were collected from 113 managers from different companies in service and manufacturing sectors in UAE. The findings indicate that green marketing was the major determinant of customers’ performance, green human resources was the major factor affecting learning and growth, and that green supply chain was the main influencer on financial performance and internal processes. DOI: 10.5267/j.uscm.2020.11.001 Keywords: Green Management, Green Marketing, Green Supply Chain, Green Human Resources, Balanced Scorecard, Business Performance
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17. |
Stakeholder collaboration in improving integrated basic occupational in health services supply chain in community health center
, Pages: 139-150 Isyatun Mardhiyah Syahri, Badaruddina, Surya Utamaa and Zulfendri PDF (360K) |
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Abstract: This study aims to describe the collaboration of stakeholder roles and analyzes the influence of government, Micro & Small businesses and workers to improve the performance of Occupational Health and Safety (OHS) officers in community health center. The study is a survey with a cross-sectional design to measure the influence of stakeholders' role on the performance of occupational health efforts. The study sample was 80 people, namely all OHS officers from the community health center (CHC) in the city of Medan. The independent variables in this study are the role of government (X1), the role of micro and small business (X2), the role of the workers (X3) and the performance of OHS officers is the dependent variable. Data collection is perfomed using a questionnaire that has been validated with interval scales 1 - 5. Hypothesis testing is based on using structural equation modeling path analysis and analysis is performed using PLS-SEM, Smart PLS 3.0. Direct test results show that the government has not played a significant role in Micro & Small Business and the role of workers. The government only plays a significant role in the performance of OHS officers. Micro & Small businesses significantly influence workers' role, but it has not significantly affected OHS officers' performance. The role of workers significantly influences the performance of OHS officers. Test results indirectly show the critical role of collaboration between stakeholders. Although it has not shown a significant effect, there is an increase in the significant value on the performance of officers. The finding confirms the need for seriousness and the importance of collaboration among stakeholders. The research needs to be expanded by involving all OHS officers up to sub-health centers, and other districts/cities with the same characteristics. The study has only investigated at community health center. Policy recommendations are given for managing an integrated occupational health service program in community health center involving all stakeholders in Medan. DOI: 10.5267/j.uscm.2020.10.007 Keywords: Occupational health and safety. Performance, Stakeholder, Community health center
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18. |
The effect of product innovation on business performance during COVID 19 pandemic
, Pages: 151-158 Usup Riassy Christa and Vivy Kristinae PDF (360K) |
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Abstract: Management research maintains business performance of local products during the pandemic, requiring organizations to act effectively and efficiently in managing resources based on relevant knowledge. Efforts are needed to sustain local product business, maintain the key to organizational success based on knowledge sharing and innovation in improving business performance so that local products remain sustainable. This research was analyzed quantitatively using SEM-AMOS statistical tools, in 300 local product business actors in Central Kalimantan and Bali. The proactive antecedents of market orientation were obtained significantly positive encouraging mediation role of knowledge sharing by 51% and innovation by 63% on business performance. Activities that are managed so that superior products become management activities with significant positive Planning, Organizing, Actuatingand Controlling (POAC) carried out by mediating positive impacts to maintain local product business. The novelty of this research is a conceptual model based on Knowledge Based View (KBV) to increase local product business in two provinces affected by Covid-19. The implication of this research is to encourage business actors to synergize with market orientation into relevant information to identify changes and needs, as well as to encourage knowledge sharing and innovation in improving business performance of local products that are in accordance with consumer needs. DOI: 10.5267/j.uscm.2020.10.006 Keywords: Proactiveness Market Orientation, Knowledge Sharing, Product Innovation, Business Performance
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19. |
Transformational leadership and employees' perception of supply chain integration and organizational performance: The case of textile industry in Vietnam
, Pages: 159-168 Thi Van Anh Bui, Thi Thuy Hang Pham, Xuan Trang Phung, Cong Thanh Le and Ngoc Toan Nguyen PDF (360K) |
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Abstract: The objective of this article is to evaluate the impact of Transformational Leadership on Organizational Innovation, Supply chain Integration and Organizational Performance. Research was carried out on 562 Vietnamese textile and garment enterprises. We use Smart PLS 3.6 software for data analysis. The results show that Transformational Leadership had a positive impact on Organizational Innovation, Supply chain Integration and Organizational Performance. In addition, the Supply chain Integration plays a role as a complete mediate in the relationship between Organizational Innovation and Organizational Performance. Size has a statistically significant moderate role on the relationship between Organizational Innovation and Organizational Performance. Finally, the leader qualification has a statistically significant moderate role in the relationship between Transformational Leadership and Organizational Performance. From the above results, we recommend the leaders of Vietnamese textile and garment enterprises to improve leadership capacity, apply a transformational leadership style to improve organizational performance. DOI: 10.5267/j.uscm.2020.10.005 Keywords: Transformational leadership, Supply chain integration, Organizational performance
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20. |
The moderating role of lean operations between supply chain integration and operational performance in Saudi manufacturing organizations
, Pages: 169-178 Jehad S. Bani Hani PDF (360K) |
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Abstract: The fundamental reason for this study was to explore the impact of Supply Chain Integration on Operational Performance through the directing part of Lean Operations. The study essential information gathered from the example that contains 288 supervisors working in Saudi Industrial Organizations lied in the western locale, utilizing an all-around planned survey. This study coordinated to study how the supply chain integration, lean operations, and operational performance can impact each other in manufacturing associations. SEM model created and deliberately surveyed and tried. The key discoveries demonstrate that rehearsing supply chain integration cycles could bring about expanding the open door for manufacturing associations to accomplish operational performance through applying lean practices. Therefore, the connection between supply chain integration and operational performance, just as the connection between lean operations and operational performance, was positive, given these connections, it very well may be presumed that the lean operations (as a directing variable) can have a positive impact the connection between supply chain integration and operational performance. Particularly, the connection between supply chain integration and quality performance measures. DOI: 10.5267/j.uscm.2020.10.004 Keywords: Supply Chain, Supply Chain Integration, Lean Operations, Operational Performance, Saudi Manufacturing Sector, SEM Model
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21. |
Life cycle assessment: Study linkage between environment supply chain management and sustainability of supply chain
, Pages: 179-186 Ahmad Hidayat Sutawidjaya, Lenny Christina Nawangsari and Norashidah Mohamed Nor PDF (360K) |
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Abstract: The most significant impacts on the environment and society of corporate operations occur in the supply chain. Environmental impacts occur at different stages of the environmental life cycle and relate to the extraction of raw materials from the earth, the processing and manufacturing of building materials, the construction process, operation or use, maintenance and repair, repair and eventual disposal or reuse of materials. Environmental phenomena of climate change or global warming are the result of human practice. Global warming causes an increase in ocean temperatures and surface of the book, causing melting of polar ice caps and rising sea levels. Another phenomenon of waste and sewage problems has become a national and international problem. Every supply chain activity in a series of production activities has an impact on the environment. Supply chains can have different organizational structures that reflect business relationships or the level of collaboration between chain companies. This study examines the relationship of Life Cycle Assessment (LCA) with Environment Supply Chain Management (ESCM) and Sustainability Supply Chain in Manufacture in Indonesia. DOI: 10.5267/j.uscm.2020.10.003 Keywords: Life Cycle Assessment (LCA), Environment Supply Chain Management (ESCM), Sustainability Supply Chain
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22. |
Determinants influencing the supply chain performance in Saudi Arabia
, Pages: 187-194 Torky Althaqafi PDF (360K) |
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Abstract: Supply chain management is essential for enhancing an organisation’s position among its competitors by improving its efficiency and effectiveness. The fundamental goal of this study is to recognize the effect of the supply chain responsiveness, flexibility, and its adaptation within the Saudi Arabian business industry. The data in this study were collected from a sample of 390 participants in senior business positions, and then analysed using the multiple regression technique. The results indicated that both the measurements and model have satisfactory fit indices and showed that the three hypotheses raised in this study could be accepted. Additionally, the results demonstrated that both the responsiveness and adaptation of the supply chain exert a positive effect on how the supply chain performs. So, the faster the organisation responds and adapts to the supply chain activities, the higher performance they tend to get. DOI: 10.5267/j.uscm.2020.10.002 Keywords: Supply chain management, Responsiveness, Flexibility, Adaptation, Performance, Saudi Arabia
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23. |
The effect of manufacturing agility competencies on lean manufacturing in increasing operational performance
, Pages: 195-204 Budianto, Surachman, Djumilah Hadiwidjojo and Rofiaty PDF (360K) |
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Abstract: This study aims to assess the success of implementing Lean Manufacturing (LM) practices in food companies in Indonesia through the mediating role of Manufacturing Agility Competencies (MAC) to improve Operational Performance (OP). The method used is survey method. The study uses a positivist paradigm to see the effect of Lean manufacturing on operational performance. Testing used Structural Equation Modeling (SEM) by the Partial Least Square (PLS) approach. Finding of this study reveals that lean manufacturing practices have no positive effect on operational performance in Indonesian food industries. Meanwhile, the mediating role of Manufacturing Agility Competencies has succeeded in increasing the effect of Lean Manufacturing on operational performance. The originality of the research lies in the process of forming Manufacturing Agility Competencies as a strategy with a long process based on the experiences and observations made in food companies in Indonesia. DOI: 10.5267/j.uscm.2020.10.001 Keywords: Lean manufacturing (LM), Manufacturing Agility Competencies (MAC), Operational performance (OP)
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24. |
Success factors of lean six sigma implementation in manufacturing
, Pages: 205-216 Nejah Ben Mabrouk, Saber Ibrahim and Mansour Eddaly PDF (360K) |
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Abstract: Recently, Lean Six Sigma (LSS) has attracted much attention from both researchers and practitioners. In fact, many published papers used a quantitative research methodology to build and test theory in the field of LSS implementation in manufacturing area. Very few studies have been reported about the critical success factors influencing of six sigma implementations. The aim of this study is to present the results, from an empirical evidence, of Six Sigma implementation in Tunisian manufacturing. Therefore, fourteen main factors have been identified through literature review and questionnaire survey. Interpretive structural modeling (ISM) has been used to develop a hierarchical structure for analyzing the interactions among the key factors. By using the MICMAC technique, the barriers were classified into four groups according to their driving power and dependence power. Our finding provides important insight to managers and practitioners about factors in the LSS implementation process. DOI: 10.5267/j.uscm.2020.7.008 Keywords: Lean six sigma, Manufacturing, Success factors, Interpretive structural, modeling
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25. |
A system dynamics approach for analyzing supply chain industry: Evidence from rice industry
, Pages: 217-226 Maun Jamaludin, Teddy Hikmat Fauzi, and Deden Novan Setiawan Nugraha PDF (360K) |
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Abstract: The rice industry policy must be comprehensive with a scope of policy from upstream to downstream. In other words, it must cover all supply chains of the rice industry consisting of five levels, such as, the level of farmers who process rice, grain traders, rice traders, rice traders in production areas and rice traders in urban markets.The purposes of this research are (1) to identify and model the current supply chain system of the rice industry; (2) analyze the simulation of the rice industry supply chain system policy; and (3) recommend rice industry policies which provide incentives for all rice industry supply chain actors. The research method used is the case study method. The aim is to understand a phenomenon in the rice industry supply chain system in depth in West Java Province – Indonesia. The results show that the rice industry supply chain system model is a closed cycle consisting of material flow feedback in the form of grain, rice, money and information flow in the form of demand that occurs in the interaction of actors from farmers, grain traders, rice milling units (RMU), rice traders in production centers to rice traders in urban wholesale markets in Bandung and Jakarta. Every businessman in the rice industry has the same goal, which is to maximize the profits. Thus, it can potentially lead to a conflict of interest which is manifested in the desire of every businessman to sell as much as they produce at the highest possible price but this will not happen because of the limited resources they have, such as capital and the market demand they receive. The strategy of increasing production is often carried out by the government at this time which it cannot be done partially without considering other rice industry supply chain instruments. The impacts of this partial policies are farmers, collectors, rice traders and rice mills gain unstable profits and the benefits received are lower than before the production strategy and policy were implemented. The recommended policy strategy is the rice industry supply chain system should be able to guarantee the availability of sufficient rice and capable of guaranting the welfare of farmers with a policy that integrates rice farming and agro-industry production strategies, financing strategies and accessible to all levels of actors in the rice industry supply chain, human resource development strategies and rice business risk management strategies, simultaneously. The integrated policy strategy needs to be carried out since rice supply chain management is a coordinating system of material flow in the form of grain, rice, money, facilities and information flow in the form of orders or requests, knowledge and innovation. DOI: 10.5267/j.uscm.2020.7.007 Keywords: Supply chain, Rice Industry, System Dynamics, Policy Strategy
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