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1. |
Robust simulation-optimization of dynamic-stochastic production/inventory control system under uncertainty using computational intelligence
, Pages: 633-648 Amir Parnianifard, Ali Zemouche, Muhammad Ali Imran and Lunchakorn Wuttisittikulkij PDF (360K) |
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Abstract: In production/inventory control systems, the goal of the controller is to generate sophisticated decisions by controlling the order rate and inventory level. This paper aims at modeling a dynamic-stochastic production/inventory control system under two sources of variability (uncertainty) including uncertainties on demand rate and frustrating rate. The study deals with obtaining a robust optimal design of a Proportional-Integral-Derivative (PID) controller in in the stochastic control system. For this purpose, a new robust simulation-optimization method in the class of computational intelligence is proposed. To cope with the unknown distribution of uncertainty, the crossing weighted uncertainty scenarios are combined with the proposed method. Within this study, a new sequential robust efficient global optimization is proposed to make a trade-off between optimal and robustness terms in final optimization results. Finally, a numerical case with simulation experiments is conducted to demonstrate the advantages of the proposed policy in terms of optimal result, robustness, and computational cost. DOI: 10.5267/j.uscm.2020.9.002 Keywords: Computational Intelligence, Polynomial Regression, Production-Inventory System, Stochastic Control, Robust Simulation-Optimization
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2. |
The effect of operations management practices on the competitive advantages of SMEs: A mediating role of supply chain management practices
, Pages: 649-662 Tahir Iqbal PDF (360K) |
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Abstract: The research aimed to evaluate the impact of operations management practices (OM) on the competitive advantage of Saudi Arabian Small and medium-sized enterprises (SMEs). It further aimed to analyse the mediating role of supply chain management practices (SCM). The research design of the study was quantitative, and primary data was gathered using a close-ended survey questionnaire. In this research, 383 participants were recruited belonging to different industries. The analysis was conducted on SmartPLS with SEM as the primary technique. The results revealed that operations management practices significantly helped in gaining competitive advantage, and supply chain management practices mediated the relationship partially. However, this research was limited to SMEs of Saudi Arabia, therefore, it can be improved in the future with the inclusion of other factors and considering other countries as well. Precisely, it is recommended that the SMEs should focus on leveraging their core competencies or identify an area which can give them a definite competitive advantage and further ensures that customer needs are translated on the product planning. DOI: 10.5267/j.uscm.2020.9.001 Keywords: Operations management practices (OM), Competitive advantage, Supply chain management practices (SCM), Saudi Arabia, Small and medium-sized enterprises (SMEs)
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3. |
Supply chain relationship quality, environmental uncertainty, supply chain performance and financial performance of high-tech agribusinesses in Vietnam
, Pages: 663-674 Thi Huyen Pham and Thi Diep Uyen Doan PDF (360K) |
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Abstract: The objective of this article is to assess the impact of supply chain relationship quality on supply chain performance and financial performance through environment uncertainty of high-tech agricultural enterprises in Vietnam. The study conducted data analysis based on 198 agricultural firms applying high technology in high-tech agricultural group and in all of Vietnam. The results show that, agricultural enterprises applying high technology with supply chain relationship quality had a strong positive impact on supply chain performance and supply chain flexibility. In addition, supply chain performance played a significant role in financial performance. Finally, Environment uncertainty and technological innovation played a statistically significant moderate role in the relationship between supply chain relationship quality and supply chain performance. For businesses with less environment uncertainty, the relationship was stronger and vice versa. The bigger the technology innovation, the stronger there the relationship. DOI: 10.5267/j.uscm.2020.8.006 Keywords: Supply chain relationship quality, Supply chain flexibility, Environment uncertainty, Performance, High-tech agribusinesses, Vietnam
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4. |
The role of powerful business strategy on value innovation capabilities to improve marketing performance during the COVID-19 pandemic
, Pages: 675-684 Vivy Kristinae, I Made Wardana, I Gusti Ayu Ketut Giantari and Agoes Ganesha Rahyuda PDF (360K) |
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Abstract: The study on marketing in terms of the creative economy as a result of COVID-19 is a dynamic problem between business sustainability and the business environment. Business strategy is the key to improve marketing performance, antecedent’s entrepreneurial orientation and market orientation business strategies to drive the value of dynamic innovation and marketing capabilities. Business strategy needs to be established based on Resources based theory (RBV) to manage business resources effectively and efficiently in the craft business. This paper performs a survey on 187 entrepreneurs of Nyatu tree sap products, in the province of Central Kalimantan, Indonesia. The study is a quantitative analysis with a questionnaire processed with the application of SEM-AMOS 24 statistics. The results of the research estimate and goodness of fit index and evaluation of business strategies are applied to reach an environmentally friendly and quality manner for customer support. The research implication is that businesses can continue to implement dynamic business strategies with the business environment in their business practices during the COVID-19 pandemic. The research can also be a reference for empirical research studies on business strategies for handicraft business resources. DOI: 10.5267/j.uscm.2020.8.005 Keywords: Business Strategy, Value Innovation Capability, Dynamic Marketing Capability, Entrepreneurial Orientation, Market Orientation, Marketing Performance
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5. |
Value chain analysis and benefit distribution of Pig industry in Vietnam
, Pages: 685-692 Qui Hoang Nguyen, Budi Guntoro, Suci Paramitasari Syahlani and Nguyen Thuy Linh PDF (360K) |
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Abstract: Livestock sector including pig is developing in Vietnam, which plays a crucial role in the economic structure of Vietnam and meets the demand of Vietnamese. The study was involved 120 pig farmers, 3 retailers, 3 wholesalers, 12 middlemen, 3 slaughterhouses, 12 sellers, 3 processors, and 12 consumers in three districts who were chosen as respondents in the value chain. The study was implemented to determine the value chain and benefit distribution of pig industry in Tra Vinh province. Snowball sampling and purposive method were used in this study. The results show that there were three channels of pig in Tra Vinh province during the context of African Swine Fever (ASF). There were three value chains which were found out in the value chain of pig industry. Middlemen played an important role in the value chain. Both of three passed through slaughterhouse as their slaughtering service. The shortest value chain is from farmer – middlemen-cum-seller – consumer. Farmers contributed a high value-added share in the value chain. It could be concluded that in Tra Vinh province, the longer value chain, the higher price the consumer takes. We suggested that the improvement of the number of pig and stabilization of the value chain of pig industry are the current mission and the strategy to be implemented. DOI: 10.5267/j.uscm.2020.8.004 Keywords: Value chain, Value added, Pig industry, Tra Vinh province
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6. |
The impact of supply chain quality integration on green supply chain management and environmental performance in Vietnam’s tourism industries
, Pages: 693-704 Manh Dung Tran, Thi Thu Hien Phan, Hong Hanh Ha and Thi Thu Ha Hoang PDF (360K) |
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Abstract: The objective of this paper is to assess the impact of supply chain quality integration on green supply chain management, environment performance and financial performance. The data was analyzed on 568 Vietnamese tourism businesses. Results were analyzed using SPSS 22 and Smart PLS 3.6 software. The results show that supply chain quality integration had a positive impact on green supply chain management and financial performance. Green supply chain management also had a positive impact on environment performance and financial performance. Green supply chain management also played a full mediating role in the relationship between supply chain quality integration and financial performance. However, neither size nor institutional pressure played any moderating role in the relationship between green supply chain management and financial performance and environment performance. DOI: 10.5267/j.uscm.2020.8.003 Keywords: Supply chain quality integration, Green supply chain management, Environment performance, Tourism, Vietnam
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7. |
Mitigation strategy on the uncertainty supply chain of the fisheries sector in small islands, Indonesia
, Pages: 705-712 Wellem Anselmus Teniwut, Syahibul Kahfi Hamid and Marvin Mario Makailipessy PDF (360K) |
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Abstract: The geographical constrain of small islands associated with fisheries commodities, is due to the lack of insufficient infrastructure and socio-economy characteristics, in addition to the nature of fisheries commodities where the durability and inconsistency of quality and quantity of the particular region become very vulnerable to uncertainty of supply chain. This study aims to formulate a strategy to mitigate the existing effect of uncertainty supply chain in Southeast Maluku Regency. The data mining approach with naïve bayes was used to determine the clusters of areas with high to low interdependency in villages and sub-districts. In addition, the House of Risk (HOR) was used to identify the cause of risks and provided the most effective and efficient alternative strategy to mitigate the uncertainty of the fisheries' supply chain sector. Data were collected from 28 villages to obtain 322 datasets by using the purposive sampling technique and expert assessment method for the data mining process, and HOR, respectively. The result show that the village location, resources, and fishermen's ability to sell and buy their gear were the main determinant factors of interdependency. Furthermore, there were, at least, three clusters of interdependencies with the integration of a web-based system to help spread information to fishermen and aquaculture farmers. In conclusion, policymakers need to be more adaptable to the use of information technology to efficiently improve the welfare and performance of coastal communities, aside from constantly enhancing the region's infrastructure. DOI: 10.5267/j.uscm.2020.8.002 Keywords: Uncertainty, Supply chain, Naïve bayes, HOR, Fisheries
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8. |
Customer oriented determinants of e-CRM success factors
, Pages: 713-720 Anas A. Salameh, Amer Hatamleh, Md Shamimul Azim and Anas G. Kanaan PDF (360K) |
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Abstract: Web based and/or existing e-commerce have changed the traditional view of CRM to the eCRM. Recent studies on eCRM has investigated success factors of e-CRM in different contexts and fields. This paper aims to investigate the effect of customer satisfaction, customer trust and commitment, customer profitability on eCRM in Saudi Arab. This study was designed quantitative cross-sectional questionnaire survey. This quantitative study used questionnaire survey design and 319 respondents were taken into account for analysis procedure. Structural Equation Modelling was applied and SmartPLS tools was used to test the hypotheses. Customer satisfaction, customer profitability, trust and commitment have shown to have positive significant effects on eCRM. Empirical evidence of this study confirmed that from the customer point of view customers satisfaction, customer profitability, customer trust and commitment were the strong predictors of successful eCRM. DOI: 10.5267/j.uscm.2020.8.001 Keywords: eCRM, CRM, Customer Satisfaction, Customer Profitability, Customer trust and Commitment
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9. |
Impact of supply chain integration and intelligent information systems in achieving supply chain innovation: A study of retail trading SMEs in Abu Dhabi, UAE
, Pages: 721-728 Anas Abudaqa, Mohd Faiz Hilmi, Norziani Dahalan and Hasan AlMujaini PDF (360K) |
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Abstract: The study aims to explore supply chain innovation in retail trading of Small and Medium Enterprises (SMEs) in different regions of Abu Dhabi by considering the contribution of supply chain integration, supply chain orientation, and competition capability, along with the mediating role of intelligent information systems. Online questionnaires were used to collect the relevant information from managerial employees at target firms. A total of 357 responses were considered suitable for the purpose of the study. All the constructs were internally and externally estimated to be reliable and valid based on factor loading values, Cronbach’s alpha, composite reliability, average variance extracted, and discriminant validity. Supply chain integration, orientation, and competition capability were considered as the key contributors to supply chain innovation. However, in the case of supply chain orientation towards intelligent information systems and of intelligent information systems towards supply chain innovation, the association was weak. Intelligent information systems had a weak relationship with competition capability, supply chain integration, orientation, and innovation. The results have real-world implications for management and policymakers of retail trade SMEs in Abu Dhabi. Using the results and conclusions, upper management can shape corporate policy to improve supply chain integration, supply chain orientation, and competition capability, resulting in supply chain innovation in retail trading SMEs. DOI: 10.5267/j.uscm.2020.7.009 Keywords: Supply chain Innovation, Supply chain Integration, Supply chain orientation, Competition capability, Intelligent Information system, SMEs
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10. |
The empirical study of personal value and business performance in supply chain collaboration
, Pages: 729-738 Prita Prasetya and Berto Mulia Wibawa PDF (360K) |
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Abstract: This study aims to explore the role of personal value and broaden knowledge of perceive value and performance in business-to-business markets. A sample of 189 distributors was surveyed to test the theoretical model. The study focuses on paint and coating industries. Data was analyzed with partial least squares structural equation modeling (PLS-SEM) method. The hypothesized relationship that personal value drives information sharing, logistic performance, information support, and product quality, which is based on existing literature in channel behavior and relationship marketing, did not fit well with our data. Some drivers did not have significant effect on distributors’ perceived value. Finally, the distributors’s perceived value is a determinant of business performance. The paper also systematically addresses the antecedents of customer perceived value and performance from the perspective of distributors. The results of this study suggest that manufacturers should invest more effort in personal value with their key distributors to enhance the value of the relationships with those distributors. The managerial implications of the findings are considered, and the limitations along with future research directions in B2B channel relationship are discussed. DOI: 10.5267/j.uscm.2020.7.008 Keywords: Personal value, Logistic performance, Perceived value, Perfomance, Distributors, Paint and chemical
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11. |
Mediation of supply chain integration on the relationship between market orientation with company performance
, Pages: 739-744 Tulus Suryanto and Moh. Mukhsin PDF (360K) |
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Abstract: This research examines mediation supplier integration on relationship between market orientation and company performance, the effect of market orientation on performance, the effect of market orientation on supply chain integration, and the effect of supply chain integration on company performance. The variables used in this study are market orientation, as an exogenous variable, company performance as an endogenous variable, and supply chain integration as an intervening variable. This research uses quantitative methods with descriptive research and causal research. Data from the 3 variables were analyzed using Structural Equation Model (SEM) in SmartPLS Software version 3.0.m3. The number of samples used in this study were 70 respondents. The results show that market orientation had a significant and significant effect on company performance. The results of this study provide very important implications for the role of management to maintain supply chain integration in the relationship between market orientation and company performance. DOI: 10.5267/j.uscm.2020.7.006 Keywords: Market Orientation, Supply Chain Integration, Performance Company
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12. |
Supply chain analysis of hedonic shopping value on behavioral intention creation of multinational footwear company
, Pages: 745-752 Lili Adi Wibowo, Bambang Widjajanta, Anbar Fadillah, Ari Riswanto, Vika Aprianti, Yani Restiani Widjaja, Andi Primafira Bumandava Eka, Hernandi Sujono and Mochamad Vrans Romi PDF (360K) |
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Abstract: This study aims to obtain an overview of hedonic shopping value, a description of behavioral intention, and the magnitude of the influence of hedonic shopping value on behavioral intention with supply chain analysis. The design of this study was cross sectional using a descriptive and verification type approach; namely by exposing the related variables to test the relationship or influence which then formed conclusions. The object of research that is the dependent variable is behavioral intention and hedonic shopping value. The population in this study were members of the Adidas Community 3Foil.id in Indonesia. The method used is probability sampling with a sample size of 218 respondents with characteristics that respondents must be Members of Adidas Community 3Foil.id, at least 18 years old, and have shopped at least more than once on Adidas products and intend to buy back. The data analysis technique used is structural equation modeling (SEM). The findings of this study show that the existence of hedonic shopping value and behavioral intention is in a fairly good category. Moreover, hedonic shopping value has a significant influence on behavioral intention. The findings managerially imply that companies stimulate the hedonic motivation of 3Foil.id Adidas Community Members in Indonesia, because hedonic shopping values affect customer satisfaction and consumer behavioral intention in supply chain perspective, especially for multinational companies. DOI: 10.5267/j.uscm.2020.7.005 Keywords: Behavioral intention, Hedonic Shopping value, Supply chain management, Multinational company product
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13. |
Institutional performance and new product development value chain for entrepreneurial competitive advantage
, Pages: 753-760 P. Eko Prasetyo and Fuad Zainul Dzaki PDF (360K) |
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Abstract: This study explains the role of institutional performance and new product development (NPD) value chain strategies to enhance entrepreneurial competitive advantage. The analysis was based on survey data on 125 entrepreneurial households, taken using the multi-stage random sampling technique in Central Java and Yogyakarta. The path analysis model is used to explain the role and strategy used quantitatively. It was supplemented by a value chain analysis (VCA) model based on a supply chain management (MSC) approach in a more classical, linear, complex, and descriptive sub-sector analysis. The results show that the NPD factors significantly contribute to increasing the entrepreneurial competitive advantage. Furthermore, the NPD value chain strategy, apart from benefiting managers, provides employment opportunities and new markets to the community holistically. Its chain strategy changes the role and atmosphere of people's lives more humane. DOI: 10.5267/j.uscm.2020.7.004 Keywords: Value chain, New product development, Institutional performance, Competitive advantage, Entrepreneurship
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14. |
Measuring the perceived e-retailing websites innovativeness and their effects on supply chain performance
, Pages: 761-772 Anas A. Salameh PDF (360K) |
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Abstract: Digital development transformation and rapid dissemination of technological innovations, has let various e-retailers site make an advanced investment to get the benefit of the latest business opportunity for building innovations. Thus, this study identifies the main effect of perceived e-retailers websites innovativeness on supply chain performance, functional competences, perceived self-congruence, customer hope, perceived service advantages, word of mouth behavior, and hedonic value. Data used in this study were collected from banking customers who own a visa card that allows them excute an online payment and the sample was tested on the analysis model using (SEM-PLS) tool. The results of the study support that e-retailers' website innovativeness was positively associated with the constructs of each innovation factor. The given analyses supervise practitioners for better management of e-retailers website innovation implementation along with the supply chain performance. DOI: 10.5267/j.uscm.2020.7.003 Keywords: E-retailing, Websites innovativeness, Perceived e-retailing websites innovativeness, Supply chain performance
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15. |
The impact of transactional leadership on supply chain quality and performance
, Pages:773-784 Manh Dung Tran, Thi Thu Hien Phan, Hong Hanh Ha and Thi Thu Ha Hoang PDF (360K) |
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Abstract: The objective of this paper is to assess the impact of transactional leadership on supply chain quality management and performance in tourism and travel enterprises in Vietnam. The analysis results were conducted on 298 typical tourism and travel enterprises in Vietnam in 2019. The testing results of the hypotheses show that transactional leadership had a positive impact on supply chain quality management and performance. At the same time, supply chain quality management did not play any full mediate role in the relationship between transactional leadership and performance. However, the qualification level had a statistically significant moderate role in the relationship between transactional leadership and performance. With the more highly qualified leaders, the more transactional leadership is applied, the higher the business performance for tourism and travel enterprises in Vietnam. DOI: 10.5267/j.uscm.2020.7.002 Keywords: Transactional leadership, Supply chain quality management, Performance, Tourism, Vietnam
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16. |
Evaluating the impact of the product element and logistics service quality on the customer experience in construction Industries
, Pages: 785-798 Ahmad A-Fadly PDF (360K) |
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Abstract: The objective of this research was to evaluate the impact of the product element and logistics service quality on the customer experience within construction industries. A questionnaire was developed for data collection based on the gap analysis identified in the literature review. The questionnaire was administered face-to-face to customers associated with the construction industry. A structural model was created and the data were analysed by Structural Equation Modelling using IBM SPSS-AMOS Statistics for Windows version 21. Two aspects of product specialization and four aspects of customer experience were identified as key constructs for customer satisfaction. Product specialization was dependent on product marketing and product attributes. Customer experience was dependent on reputation, confidence, information and expertise. The analysis showed that product specialization and customer experience were major contributors to customer satisfaction. Recommendations using these findings were made for participating construction companies to restructure their business strategies to offer better services vital to customer satisfaction and better business. DOI: 10.5267/j.uscm.2020.7.001 Keywords: Product element, Logistics service, Customer experience, Construction industry
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17. |
Empirical investigation of the associations of technological capability, logistics capability and supply chain management strategies with competitive advantage: Evidence from Saudi manufacturers
, Pages: 799-804 Omar Ali Bagais and Khaled Salmen Aljaaidi PDF (360K) |
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Abstract: The objective of this study is to empirically evaluate the associations of information technology, supply chain management, and logistic capability with a competitive advantage of some Saudi Arabia industry during the year of 2020 using Resource-based Theory. Using the information from a self-administered survey with an ultimate sample of 118 respondents, the outcome of Multiple Regression indicates a significant positive correlations of information technology, supply chain management, and logistics capabilities strategies with a competitive advantage. The outcome of this study should be applied by the company’s top management to improve their supply chain management within strategic plans, as a result, increase the magnitude of their competitive advantage and financial performance. DOI: 10.5267/j.uscm.2020.6.007 Keywords: Information capability, Logistics capability, Supply chain management, Competitive advantage, X industry, Saudi Arabia
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18. |
Determinants of technology adaptation in the supply chains: The case of SMEs in the industrial zone in Vietnam
, Pages: 805-812 Quang-Thanh Ngo PDF (360K) |
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Abstract: This article aims to analyze the different impacts that some factors may exert on the probability that an industrial zone-located firm adapts. Recently, industry policy in developing countries tends to spur both SMEs and the industrial zone in terms of adaptation, considering them as the main driver of innovation and growth. However, not all industrial zone-located firms adapt. Departing from an extensive sample of the Vietnam Technology and Competitiveness Survey in combination with the Vietnam Enterprise Survey in 2011-2013, we try to determine those factors that cause firms to become industrial zone-located adaptation SMEs (IA-SMEs, firms fewer than 250 employees, being located in the industrial zone and adapting existing technologies). The analysis results highlight the importance of direct linkages, technology transfer between FDI firms and industrial zone-located adaptation SMEs, economic obstacles, and the interactions between them that cause industrial zone-located adaptation SMEs to adapt in the supply chain (obtained through direct transfer of technology between linked firms). DOI: 10.5267/j.uscm.2020.6.006 Keywords: Adaptation, Spillovers, Technology transfer, FDI linkages, Industrial zone, Supply chains, SMEs
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19. |
A new integrated generalized multi-criteria group decision making approach for green supplier selection
, Pages: 813-820 Anh Duc Do, Van Loi Ta, Chi Dung Canh, Quang Tuan Ta and Huu Van Luu PDF (360K) |
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Abstract: Green supplier selection is an important group decision making problem that includes not only economic criteria, but also environment and society criteria incorporating vagueness and imprecision. This paper proposes a new integrated quality function deployment (QFD) and technique for order preference by similarity to ideal solution (TOPSIS) using generalized fuzzy numbers. The proposed approach initially identifies the features that the purchased product should possess in order to satisfy the company’s needs (“WHATs”), and then it seeks to establish the relevant supplier assessment criteria (“HOWs”). Then, the importance of the ‘‘WHATs’’, ‘‘HOWs’’, ‘‘HOWs’’-‘‘WHATs’’ correlation scores, and the impact of each potential green suppliers are determined based on generalized fuzzy numbers. The study applies the TOPSIS approach to rank the green suppliers. A numerical example is used to illustrate the advantages and applicability of the proposed approach. DOI: 10.5267/j.uscm.2020.6.005 Keywords: Green supplier selection, Quality function deployment, TOPSIS, MCDM, Generalized fuzzy numbers
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20. |
SMEs’ in-house R& D, outsourced R& D or both: The supply-chain FDI linkages and technology transfer
, Pages: 821-830 Quang-Thanh Ngo PDF (360K) |
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Abstract: This article aims to analyze factors affecting the probability that a firm choose to diversify its investment in R& D. Recently, industry policy in developing countries tends to spur SMEs in terms of Research & Development (R& D), considering them as a main driver of innovation and growth. Departing from an extensive sample of the Vietnam Technology and Competitiveness Survey in combination with the Vietnam Enterprise Survey in 2011-2013, we try to determine: (1) those factors that cause young firms to invest in in-house R& D or in outsourced R&D or both (in-house R& D and in outsourced R& D), and (2) what is the difference in the impact of those factors when taking supply-chain foreign direct investment (FDI) linkage, and technology transfer into account. The analysis results highlight the importance of direct linkages, technology transfer between FDI firms and young SMEs, economic obstacles, and the interactions between them that cause SMEs to conduct R& D strategies in the supply chain (obtained through direct transfer of technology between linked firms). Concerning policies must be aware that incentives along supply-chain may better reach the R& D outcomes for SMEs. Important equally, policy-makers must consider a broader range of economic and financial constraint that may influence R& D behavior, apart from export orientation, competitiveness, and market power. DOI: 10.5267/j.uscm.2020.6.004 Keywords: In-hour R& D Outsourced R& D SMEs FDI linkages Technology transfer Vertical R& D spillovers Supply chain Vietnam
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21. |
The mediating effect of innovation on the relationship between supplier collaboration and environmental performance
, Pages: 831-838 Gun Jea Yu and Joonkyum Lee PDF (360K) |
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Abstract: Environmental sustainability can require extensive investment from suppliers as well as firms. Previous studies on this topic focused on the direct relationship between supplier collaboration and environmental performance, yet these studies did not investigate the mechanism behind the relationship. Our study examines the mediating role of innovation on the relationship between supplier collaboration and environmental performance. We tested this model using a sample of 597 Korean firms and found that innovation positively mediated the collaboration effect with suppliers through measurements of strategic, operational, and product development collaboration. These results help us identify the process through which supplier collaboration leads to better environmental performance. DOI: 10.5267/j.uscm.2020.6.003 Keywords: Environmental performance, Collaboration, Supplier, Innovation, Mediation
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22. |
How does supply chain management affect financial performance? Evidence from coffee sector
, Pages: 839-844 Thu-Trang Thi Doan and Toan Ngoc Bui PDF (360K) |
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Abstract: The study investigates the impact of supply chain management on the corporate financial performance of the coffee industry in Vietnam. Particularly, supply chain management is measured in three dimensions, namely relationship with suppliers, relationship with intermediaries and distributors, and relationship with customers. Data are collected by conducting a survey among 248 coffee company representatives of supply chain participants in Vietnam. The multiple regression analysis is adopted in the model estimation. The findings reveal that financial performance (FP) was positively influenced by relationship with intermediaries and distributors (RID), relationship with customers (RC), and relationship with suppliers (RS). In specific, the relationship with intermediaries and distributors (RID) is the most significant driver of financial performance (FP). The study greatly succeeds in providing an unprecedented finding which is the considerable effect of the participants representing supply chain management on financial performance. The findings are essential to the management of supply chain members in the coffee sector. Accordingly, to boost the financial performance, the companies should pay more attention on improving supply chain management efficiency. Supply chain management can be achieved not only by improving processes internally but also by working with suppliers, customers and most notably partners like intermediaries and distributors. DOI: 10.5267/j.uscm.2020.6.002 Keywords: Coffee sector, Financial performance, Multiple regression analysis, Supply chain management, Vietnam
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23. |
Improvement of supply chain performance of printing services company based on supply chain operation references (SCOR) model
, Pages: 845-856 Zulfa Fitri Ikatrinasari, Nanang Harianto and Eka Indah Yuslistyari PDF (360K) |
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Abstract: Supply chain is the most important factor in increasing competitiveness since the biggest cost of a product is in the supply chain. PT. EJI is a printing and merchandising Services Company that has several suppliers and almost all processes are inseparable from the supply chain system. Supply chain problems at PT EJI are in the production process, delivering orders, PO In and PO Out. Repairing the supply chain can be accomplished through the Supply Chain Operation Reference (SCOR) Method. This study recommends improving supply chain based on the results of performance measurement with the SCOR method which consists of 4 performance criteria, namely: 1) Reliability Criterion: Perfect Order Fulfillment (POF); 2) Responsiveness Criterion: Order Fulfillment Cycle Time (OFCT); 3) Cost Criterion: Cost of Goods Sold (COGS); 4) Assets Criterion: Cash to Cash Cycle Time (CTCCT). The results of the performance measurement show that the delivery process was 80.0, which is the lowest compared with other metrics, namely Make 99.0 and Source 95.0. Supply Chain improvement recommendations are shipping improvements (delivery) through the separation of shipping routes for shipping Online and Offline, checking the quality of invoice documents to avoid incomplete documents, making SOPs for shipping, and providing dietary at the time of delivery to avoid mismatching goods. DOI: 10.5267/j.uscm.2020.6.001 Keywords: Supply chain, SCOR, Performance
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24. |
Exploring the relationship between social capital, innovation capability and innovation during the coronavirus pandemic
, Pages: 857-864 I Gede Cahyadi Putra, Ni Made Sunarsih, Luh Gde Novitasari and Made Setini PDF (360K) |
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Abstract: Social restrictions during the pandemic Covid-19 have direct impacts on the survival of Small and Medium Enterperises (SMEs), since every citizen limits his/her activities, schools, campuses are closed and residents are advised to remain silent and do work from home. The purpose of this study is to examine and analyze the effect of social capital, business strategies, and innovation capabilities on business success. The study was conducted in Bali, Indonesia City with 145 samples taken based on a purposive sampling method and data analysis was accomplished using SEM-PLS. The results show that social capital was able to create and expand knowledge about customers, raw materials and competitors and is the key to obtain cheap and fast information that is useful for creating innovation. The support of parents, family members and business partners raise the confidence of entrepreneurs to achieve business success. Business strategy has a positive and significant effect on innovation capability and has no direct effect on success. The findings show that business strategy influences business success through innovation capabilities. At the time of the Covid-19 pandemic the business strategies developed and implemented by SMEs entrepreneurs in the city of Bali, Indonesia was not able to directly increase business success, but when they developed innovative business strategies, they were able to create something or a new system, unique and accepted by consumers, SMEs entrepreneurs success increases business. DOI: 10.5267/j.uscm.2020.5.007 Keywords: Cocial capital, Business strategy, Innovation ability, Business success, Pandemic Covid-19
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25. |
The influence of antecedents of supply chain integration on company performance
, Pages: 865-874 Rudyanto, Lyly Soemarni, Rudy Pramono and Agus Purwanto PDF (360K) |
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Abstract: This research extends the developing literature on enterprise supply chain integration which is a series of collaborations between internal and external levels of an enterprise that collaborates strategically between suppliers, customers, and the company’s internal management. Enterprise supply chain integration is needed to ensure an enterprise achieves a certain level of service performance, have a discernible information flow, generates profit, and creates an effective and efficient decision in order to provide maximum value-added benefits to customers and suppliers. The results of previous studies are not consistent, namely the relationship between supply chain integration and the company's internal performance. This research focuses on the antecedent of supply chain integration which consists of Internal Company Integration, Customer Integration and Supplier Integration that are linked to a firm's performances. The study collected responses from 262 employees in a travel agency registered in North Jakarta and analyzed statistically using SPSS. The research used three dimensions of Supply Chain Integration (Internal Integration, Supplier Integration and Customer Integration) and interactions with Company Performance. The results of the study showed that Supply Chain Integration affects Company Performance; whereas Internal Integration and Customer Integration have a higher influence on improving Company Performance rather than Supplier Integration. The implications of the study help to increase the literature of the Supply Chain Integration and help corporate management to improve business’ performance. DOI: 10.5267/j.uscm.2020.5.006 Keywords: Supply Chain Integration, Internal Integration, Customer Integration, Supplier Integration, Firm’s Performance
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26. |
Investigating logistics issues in service quality of SMEs in Saudi Arabia
, Pages: 875-886 Tahir Iqbal PDF (360K) |
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Abstract: This research aimed to evaluate the effect of improvement in the logistic issues on the service quality (SQ) dimensions of SMEs operating in Saudi Arabia. The investigation followed a quantitative assessment where SEM modelling was used on primary data collected using a survey questionnaire. The sample comprised of 351 employees belonging to different industries and different cities of Saudi Arabia, Jeddah, Khobar, Dammam, and Riyadh. The research identified quality logistics personnel, inventory management, and high technology cost as critical issues in Saudi SMEs. In this research, three SQ dimensions were considered, including assurance, reliability, and responsiveness. The results inferred that the overall effect of improvement in logistic issues was significant on the SQ dimensions. However, the study was limited to Saudi SMEs and three aspects of topics and three dimensions of SQ only. Considering this, the findings of the study have both practical and theoretical implications for SMEs, academicians, and practitioners. DOI: 10.5267/j.uscm.2020.5.005 Keywords: Logistic issues, Service quality dimensions, SMEs, Saudi Arabia, SEM
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27. |
Globalization dynamics in times of crisis
, Pages: 887-896 Boris A. Kheyfets and Veronika Yu. Chernova PDF (360K) |
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Abstract: The slowdown in globalization preceded by the 2008–2009 financial crisis and accompanied by stagnation in cross-border flows of goods and investments ignited the scientific debate about globalization shutting down. This paper assesses globalization on the basis of the observed flows of investment, data, population and trade for the period of 1998–2018. To do so, we propose the Index of Globalization (IG) that allowed us to highlight the key trends in the global economic development. Our assessments show that there was a sustained decline in the trade and investment components of globalization. The information flow demonstrates a slowdown in developed economies, but its growth rate remains stably high. The IG dynamics indicates a significant decrease in times of crises. In contrast to the 2008–2009 financial crisis and the outbreak of SARS in 2003, the COVID-19 pandemic has already caused a more considerable reduction in international flows of factors of production and global GDP. The changes in society behavior adopted during the COVID-19 spread are forecast to have long-term consequences. In terms of globalization, the pandemic has positively affected the dynamics of the information flow by increasing volumes of Internet traffic and intensifying the use of communications. The research results demonstrate that in the case of a significant slowdown in the trade, investment and population flows, an increase in the information flow will not have a substantial impact on globalization processes and will be unable to break the overall trend towards a decline in the Index of Globalization. DOI: 10.5267/j.uscm.2020.5.004 Keywords: Globalization, Flows of production factors, COVID-19, Index of Globalization
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28. |
Total just in time and operational performance of local fast food restaurants
, Pages: 897-910 Abdel-Aziz Ahmad Sharabati and Shahad Ghazi Adel Al-Janabi PDF (360K) |
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Abstract: The purpose of this research is to investigate the impact of total JIT practices (JIT purchasing, JIT operations, and JIT selling) on operational performance (quality, delivery, and cost) of local fast-food restaurants in Jordan. The study is quantitative and covers 43 out of 142 local fast-food restaurants in Amman. Data were collected by questionnaires from 101 managers and supervisors. After confirming normality, validity, reliability, and relationships between variables, multiple regressions were conducted to test the hypothesis. Results indicate that there are strong relationships among total JIT sub-variables, very strong relationships among operational performance dimensions, and a very strong relationship between JIT and operational performance. Finally, results show that total JIT practices have a positive significant effect on the operational performance of Jordanian local fast-food restaurants. DOI: 10.5267/j.uscm.2020.x.010 Keywords: Total JIT Practices, JIT Purchasing, JIT Operations, JIT Selling, Operational Performance, Quality, Time, Delivery, Local Fast Food Restaurants
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29. |
The impact of CEO characteristics on firm innovation: Evidence from Saudi Arabia
, Pages: 911-922 Fadhila Hamza, Souha Ben Gamra and Areej Essa Bin Dawood PDF (360K) |
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Abstract: This paper studies the effect of CEO attributes on firms’ R&D spending in Saudi firms. Mainly, it examines the influence of CEOs’ education (level and background), CEOs’ experience (work experience, tenure and functional background), CEOs’ origin and CEOs' ownership. These attributes are among the main CEO attributes that are not considered simultaneously by previous studies. Empirically, we use a sample of 63 listed Saudi companies on Tadawul stock exchange. The study uses a panel model employing data over the period from 2016 to 2019 with 252 observations and formulates five different equations using the ordinary least square regression. Findings show that companies employing CEOs with functional backgrounds in marketing and/or engineering will invest more in R&D. Similarly, R&D spending increases when the CEO is an insider and has a part in the firm capital. These results would help scholars and shareholders to understand what makes executives more willing to initiate innovation and thus, they can select and govern well the company’s CEO. DOI: 10.5267/j.uscm.2020.x.011 Keywords: R &D spending, Innovation, CEO education, CEO experience, CEO insider, CEO ownership, Saudi firms
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30. |
Supply chain integration for competitive advantage on grocery industry: Systematic literature review
, Pages: 923-932 Yun Yun and Yudi Aziz PDF (360K) |
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Abstract: This article discusses the literature review related to supply chain integration and competitive advantage in grocery products. This paper is designed to analyze the existing literature about research topics using Systematic literature review, total final sample includes 29 articles published during 2011 to 2021. The article uses papers indexed in the Scopus database. The publishers of the articles include Tylor and Francis, Emerald, Elsevier, MDPI, SAGE and Growing Science. In supplier integration, it focuses on providing food ingredients by minimizing waste from loss of food product yields and balancing the supply of food raw materials so that there is no excess food supply. Internal integration focuses on how the creation of added value from food products can be optimally provided to create optimal benefits from food. This paper seeks to contribute to and analyze limited articles on supply chain integration and competitive advantage on Grocery Product. DOI: 10.5267/j.uscm.2020.x.012 Keywords: Competitive Advantage, Supply Chain Integration, Grocery Industry
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