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1. |
Identification and ranking the effective factors for export promotion in pharmaceutical companies
, Pages: 357-364 Sahar Zare Joneghani and Homeira Zare Joneghani PDF (288 K) |
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Abstract: Nowadays, there is a growing attention on export activities and they are considered as a good strategy for companies to grow from supportive domestic sales to foreign developing markets, while offering greater flexibility, cost, and lowering different risks compared to other external development methods. With the internationalization of the global economy, the focus has been on improving export performance, which reflects the company's success in the economic field. An important point about Iran's exports, which should not be overlooked, is the decline on the reliance of the national economy on revenues from oil exports and the achievement of economic independence. Therefore, support for the export industries, especially non-oil exports, is one of Iranian priorities for increasing economic growth and creating foreign exchange earnings. In the meantime, the economic performance of pharmaceutical companies is very important because the growth and development of this sector and the export of these products bring significant foreign exchange earnings. This paper focuses on the data gathered from the managers and exporters of the pharmaceutical companies and using some statistical tests to determine the effective components on export promotion. The study considers 18 factors and extracts five important factors including profitability and economic growth, developmental quality, encouragement and financial performance. The study also uses analytical hierarchy process (AHP) and DEMATEL techniques to rank these factors and their sub-components. Quality is considered as the most important factor according to the implementation of AHP and profitability and economic growth are determined to be the most influencing factors according to DEMATEL. DOI: 10.5267/j.msl.2018.12.013 Keywords: Export, Economic development, DEMATEL, AHP, Pharmaceutical companies
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2. |
Implementing Time-Driven Activity-Based Costing (TDABC) in out-patient nursing department: A case from UAE
, Pages: 365-380 Nabeel Al Amiri and Seham El Khmidi PDF (288 K) |
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Abstract: The UAE diversification strategy of the economy focuses on reducing the dependence of country GDP on oil. As a result, the healthcare sector has significantly transformed from total dependence on government health facilities and support to the involvement of the private sector as an essential partner in covering the health needs of the UAE population. In this emerging competitive market, the leaders of both public and private healthcare sectors work on several strategies to improve the effectiveness and the competitiveness of their organizations. Literature shows that nearly 50% of the hospital's expenses are directed to cover employees' salaries. On the other hands, skilled employees' salaries are increasing day by day. Thus, we believe that hospitals should deal smartly with this debate by ensuring using maximum manpower resources. In this study, we present a nursing project that adopted Fredrick Taylor concepts and used the Time-Driven Activity-Based Costing (TDABC) methodology to calculate costs and compare its outcome to the currently imple-mented Full-Time Equivalent (FTE) system in the outpatient unit at Tawam Hospital. The study findings have confirmed that TDABC can be implemented successfully and make a difference in human resources management of nurses at the unit level. The authors have recommended rolling out the study to inpatient nursing units. DOI: 10.5267/j.msl.2018.12.012 Keywords: Scientific Management, Activity Based Costing (ABC), Full-Time Equivalent (FTE), TDABC, Nursing, Healthcare Cost
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3. |
The mediating role of authentic leadership between the relationship of employee training and employee performance
, Pages: 381-388 Mohameed Saud Mira and Khaled Odeh PDF (288 K) |
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Abstract: The primary objective of the study is to investigate the mediating role of authentic leadership between employee training and employee performance in Jeddah Islamic Port of Kingdom of Saudi Arabia based on the complementary congruity theory (CCT). The study is based on analyzing 212 respondents from Jeddah Islamic Port employees. The present study uses the smartPLS 3.2.8 statistical software to reach a positive and significant relationship between employee training, authentic leadership and employee performance. Furthermore, the study finds a mediating role of authentic leadership between the relationship of employee training and employee performance in Jeddah Islamic Port. The study also recommends that the port management should focus on employee training and authentic leadership practices to enhance the employee performance which lead to port performance. Moreover, the study suggests that future study should validate the current study framework in other countries especially in the context of government departments. DOI: 10.5267/j.msl.2018.12.011 Keywords: Employee training, Employee performance, Jeddah Islamic Port
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4. |
Experiencing the effect of demonetization on service sectors in India
, Pages: 389-398 R. Seranmadevi and A. Senthil Kumar PDF (288 K) |
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Abstract: Like freedom of India, the demonetization reform was also unveiled in India during the midnight by the Indian Government and it was declared that one thousand and five hundred rupee notes would no longer be legal tender effective from 8th November 2016. At the same time, the Reserve Bank of India issued new two thousand rupee notes and new five hundred rupee notes on November, 10, 2016. This initiative was taken by the Central Government with the aim of preventing corruption, reducing black money and counterfeit currency notes. There was a significant impact on the entire Indian economy system and it was urged the citizens to switch to alternative modes of payment due to non-availability of hot currency i.e., e-payments, hence people faced many problems in all transactions after demonetization especially in service sectors. This paper performs a questionnaire based survey by collecting the necessary data from 629 beneficiaries/customers of service sector organisations in Chennai, the capital of Tamil Nadu state, India during November-December 2017 to measure the effects of demonetization after a year. Confirmatory Factor Analysis (Structural Equations Model) was used to analyse the relationship between the effect, sustainability and the impact on the customer satisfaction. The study found that demonetization based on Adoptability, Implementation, Readiness and Acceptance of new payment methods significantly influenced the customer satisfaction under service sector. The effects of different factors such as Approach, Availability, Time, Delivery and Infrastructure also had significant contribution towards the customers’ satisfaction. DOI: 10.5267/j.msl.2018.12.010 Keywords: Demonetization, Service sector, Effect, Impact, Preventing corruption, Black money
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5. |
The effect of strategic management and organizational commitment on employees’ work achievement
, Pages: 399-412 Rustamadji and Che Mohd Zulkifli bin Che Omar PDF (288 K) |
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Abstract: This study examines the effect of strategic management on work performance through organizational commitment, and the influence of strategic management and organizational commitment on employee performance who worked at Muhammadiyah University of Indonesia. The sample used according to the calculation of cluster sampling probability proportionate to size model (PPS) with the formulation of Slovin which yielded 386 employees at 12 muhammadiyah universities in Indonesia. The developed instrument combines part of the existing questionnaire related to strategic management, organizational commitment, and work performance, using the Likert Method of Suc-cessive Interval (MSI) scale. The data were analyzed by regression equation using SPSS 21 soft-ware. The findings of this study concluded that strategic management and organizational commit-ment affect the performance of employees. Moreover, strategic management along with organiza-tional commitment affect the performance of employees. Finally, the effect of strategic management factors under the title of understanding of planning, adequacy to company, and utilization along with organizational commitment is observed positive on the work achievements. For the better un-derstanding, the effects of these factors should also be observed as presented through regression findings of the study. Based on such findings, it is suggested that management of the selected universities should consider the integration between strategic management, organizational commitment, and work achievements. DOI: 10.5267/j.msl.2018.12.009 Keywords: Strategic management, Commitment, Work achievements, Muhammadiyah, Indonesia
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RETRACTED ARTICLE: Responsiveness of public policy and its impact on education management: An empirical assessment from Indonesia
, Pages: 413-424 Andriansyah Andriansyah, Taufiqurokhman Taufiqurokhman and Ismail Suardi Wekke PDF (288 K) |
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Abstract: This paper examines the relationship between public policy and education management in Indonesia by looking at various indicators influencing the public policy and the education management. For education management, factors like education achievement at elementary & higher school, college enrolment, job market in both local and international levels and social development are observed. Public policy is studied through work force development, higher education, brain drain, public safety, constitutional convention, job approval, legislature and operation policies. To examine this association, a survey questionnaire is developed and presented on various respondents regarding public policy and education management. A sample of 327 respondents is empirically examined and it is observed that the effect of work force development on elementary school achievement was significant while the effect of brain drains, job approval and legislature were crucial for the presented indicators of education management. Further studies can be conducted while considering other aspects of both public policy and education. DOI: 10.5267/j.msl.2018.12.008 Keywords: Public Policy, Education Management, Social development, Indonesia Retraction Note to this article has been published in Management Science Letters 2020 10(17),1
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The impact of human resource practices on job satisfaction and intention to stay in emerging economies: Model development and empirical investigation among high caliber governmental employees in Qatar
, Pages: 425-442 Ahmed Mehrez and Anas Bakri PDF (288 K) |
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Abstract: High rates in turnover of skilled employees can turn to be a very significant concern in organizations world-wide. Turnover affects productivity, product or service quality and of course profitability. As Human Resources (HR) activities can be considered as a primary source of sustainable competitive advantage in organisations, it would also play a major role in employees’ intention to stay or to leave. This paper examines the influence of different human resource practices on employees’ job satisfaction and organizational commitment and eventually on job turnover with a focus on the governmental sector in the State of Qatar. In order to develop such investigation, a model was suggested and an online questionnaire was developed and distributed. Hypotheses were tested on a sample of more than 250 highly ranked employees in Qatar. Statistical correlations were conducted to examine the relationships among variables under investigation. The results show that positive relationships were observed between the HR practices under investigation and job satisfaction and organizational commitment which indicate intention to stay. DOI: 10.5267/j.msl.2018.12.007 Keywords: Human Resource, Organizational culture, Leadership style, Job satisfaction, Organizational commitment, Intention to stay, Job turnover, Governmental sectors, Qatar
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8. |
Economic linkage in key economic zones: The case of Vietnam
, Pages: 443-456 Thi Van Hoa Tran, Thi Hong Linh Phi, Manh Dung Tran, Van Hoa Hoang and Vu Hiep Hoang PDF (288 K) |
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Abstract: This study was conducted to measure the level of economic linkage in key economic zones in central Vietnam generally and to measure the level of economic linkage in the tourism sector. Secondary data were collected from the Statistical Yearbook published by the General Statistics Office and the Local Bureau of Statistics and primary data collected from surveys of 102 hotels and tourism firms in the center of Vietnam. We used the Moran Index (I) to quantify overall economic aggregation across the region and that scoring method was used to measure the degree of linkage in regional tourism. The results show that the level of overall regional economic linkages was very low and this was also relevant when analyzing the tourism sector in some areas of the center of Vietnam. Based on the results, some recommendations are given for strengthening economic linkages in key economic regions of Vietnam. DOI: 10.5267/j.msl.2018.12.006 Keywords: Economic linkage, Tourism linkage, Vietnam
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9. |
Scaling up social innovation for sustainability: The roles of social enterprise capabilities
, Pages: 457-466 Noor Raihani Zainol, Fakhrul Anwar Zainol, Yahaya Ibrahim and Asyraf Afthanorhan PDF (288 K) |
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Abstract: The scaling of social innovation is an important issue in social enterprises for sustainability. The scenario is due to the social enterprise capabilities to ensure the social program’s impact on society to become wider and deeper. Thus, social innovation helps to identify the social problems and target actions to address the social complex problems by social enterprise capabilities. This study investigates the factors of social enterprise capabilities in enhancing social innovation for sustainabil-ity and for eliminating the social barriers. In addition, the study discusses the relationship between social enterprise capabilities to scale social innovation. The study uses cross-sectional design and collects the necessary data from 136 social enterprises in Malaysia for the survey. The findings show that social enterprise capabilities for earning generation, replicating, and stimulating had a positive relationship with scaling social innovation when the level of significance was 0.05. Accordingly, the social enterprise owners are required to improve their capabilities to reach a higher scale of social innovation for growth and sustainability. DOI: 10.5267/j.msl.2018.12.005 Keywords: Social enterprise capabilities, Scaling, Social innovation, Social problem
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10. |
Applications of optimization techniques for parametric analysis of non-traditional machining processes: A Review
, Pages: 467-494 Shankar Chakraborty, Bijoy Bhattacharyya and Sunny Diyaley PDF (288 K) |
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Abstract: The constrained applications of conventional machining processes in generating complex shape ge-ometries with the desired degree of tolerance and surface finish in various advanced engineering materials are being gradually compensated by the non-traditional machining (NTM) processes. These NTM processes usually have higher procurement, maintenance, operating and tooling cost. Hence, in order to attain their maximum machining performance, they are usually operated at their optimal or near optimal parametric settings which can easily be determined by the application of dif-ferent optimization techniques. In this paper, 133 international research papers published during 2012-16 on parametric optimization of NTM processes are extensively reviewed to have an idea on the selected process parameters, observed responses, work materials machined and optimization techniques employed in those processes while generating varying part geometries for their industrial use. It is observed that electro discharge machining is the mostly employed NTM process, applied voltage is the identified process parameter with maximum importance, surface roughness and material removal rate are the two maximally preferred responses, different steel grades are the mostly machined work materials and grey relational analysis is the most popular tool utilized for para-metric optimization of NTM processes. These observations would help the process engineers to attain the machining performance of the NTM processes at their fullest extents for different work material and shape feature combinations. DOI: 10.5267/j.msl.2018.12.004 Keywords: Non-traditional machining process, Response, Process parameter, Work material, Optimization
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