How to cite this paper
APA: Demir, . (2026). Digital business ecosystems and operational excellence: A dynamic capabilities perspective on purchasing and supply management performance. Uncertain Supply Chain Management, 14(4), 259-272.
Chicago/Turabian: Demir, . 2026. "Digital business ecosystems and operational excellence: A dynamic capabilities perspective on purchasing and supply management performance." Uncertain Supply Chain Management 14, no. 4 (2026): 259-272.
AMA: Demir, . Digital business ecosystems and operational excellence: A dynamic capabilities perspective on purchasing and supply management performance. Uncertain Supply Chain Management. 2026;14(4):259-272.
References
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Buhalis, D., & Leung, R. (2018). Smart hospitality, Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, 71, 41–50. https://doi.org/10.1016/j.ijhm.2017.11.011
Cadden, T., McIvor, R., Cao, G., Treacy, R., Yang, Y., Gupta, M., & Onofrei, G. (2022). Unlocking supply chain agility and supply chain performance through the development of intangible supply chain analytical capabilities. International Journal of Operations & Production Management, 42(9), 1329–1355.
Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180. https://doi.org/10.1016/j.jom.2010.12.008
Chand, P., Kumar, A., Thakkar, J., & Ghosh, K.K. (2022). Direct and mediation effect of supply chain complexity drivers on supply chain performance: An empirical evidence of organizational complexity theory. International Journal of Operations & Production Management, 42(6), 797–825.
Chekfoung, T., Sunil, D., & Binita, G. (2020). Conceptualising capabilities and value co-creation in a digital business ecosystem (DBE): A systematic literature review. Journal of Information Systems Engineering & Management, 5(1), 1–12. https://doi.org/10.29333/jisem/7826
Chen, L., Jiang, M., Li, T., Jia, F., & Lim, M.K. (2023). Supply chain learning and performance: A meta-analysis. International Journal of Operations & Production Management, 43(8), 1195–1225.
Chen, Z., Dahlgaard-Park, S.M., & Yu, L. (2014). Service quality management and ecosystem theory. Total Quality Management & Business Excellence, 25(9–10), 1190–1205. https://doi.org/10.1080/14783363.2014.893081
Dai, J., Che, W., Lim, J.J., & Shou, Y. (2020). Service innovation of cold chain logistics service providers: A multiple-case study in China. Industrial Marketing Management, 89, 143–156. https://doi.org/10.1016/j.indmarman.2019.08.002
Demir, M., Demir, Ş.Ş., & Yaşar, E. (2022). Big data and innovative organizational performance: Evidence from a moderated-mediated model. Creativity and Innovation Management, 31(4), 696–709. https://doi.org/10.1111/caim.12525
Demir, M., & Demir, Ş. Ş. (2024). Is the global technological outage a caution for the service industries? Evidence from the tourism industry. Current Issues in Tourism, 1-21. https://doi.org/10.1080/13683500.2024.2408581
Demir, Ş.Ş., & Demir, M. (2025). Digital Business Ecosystems in the Service Industry: Innovative Strategies for Global Perspectives. Cambridge Scholars Publishing.
Dey, P.K., Chowdhury, S., Abadie, A., Vann Yaroson, E., & Sarkar, S. (2023). Artificial intelligence-driven supply chain resilience in Vietnamese manufacturing small- and medium-sized enterprises. International Journal of Production Research, 1–40. https://doi.org/10.1080/00207543.2023.2179859
Eisenhardt, K.M., & Martin, J.A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121.
Espino-Rodríguez, T.F., & Taha, M.G. (2022). Supplier innovativeness in supply chain integration and sustainable performance in the hotel industry. International Journal of Hospitality Management, 100, 1–13. https://doi.org/10.1080/00207543.2021.1906971
Felch, V., & Sucky, E. (2023). In search of a consensus definition of business ecosystems: A qualitative study. Journal of Modelling in Management, 18(6), 1834–1857. https://doi.org/10.1108/JM2-09-2021-0240
Fernández-Portillo, A., Ramos-Vecino, N., Ramos-Mariño, A., & Cachón-Rodríguez, G. (2024). How the digital business ecosystem affects stakeholder satisfaction: Its impact on business performance. Review of Managerial Science, 1–20. https://doi.org/10.1007/s11846-023-00720-2
Fernando, Y., Chidambaram, R.R., & Wahyuni, T.D. (2018). The impact of big data analytics and data security practices on service supply chain performance. Benchmarking: An International Journal, 25(9), 4009–4034. https://doi.org/10.1108/BIJ-07-2017-0194
Flynn, B.B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001
Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
Frank, A.G., Mendes, G.H., Ayala, N.F., & Ghezzi, A. (2019). Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective. Technological Forecasting and Social Change, 141, 341–351. https://doi.org/10.1016/j.techfore.2019.01.014
Graça, P., & Camarinha-Matos, L.M. (2017). Performance indicators for collaborative business ecosystems – Literature review and trends. Technological Forecasting and Social Change, 116, 237–255. https://doi.org/10.1016/j.techfore.2016.10.012
Grant, R.M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(S2), 109–122.
Haddouch, H., Beidouri, Z., & El Oumami, M. (2019). Supply chain management: A review of approaches, practices and impact on performance. International Journal of Supply Chain Management, 8(6), 1–13.
Hair, J.F., Anderson, R.E., Tatham, R.L., & Black, W.C. (2010). Multivariate Data Analysis (7th ed.). Pearson, Upper Saddle River, NJ.
Hoch, N.B., & Brad, S. (2021). Managing business model innovation: An innovative approach towards designing a digital ecosystem and multi-sided platform. Business Process Management Journal, 27(2), 415–438. https://doi.org/10.1108/BPMJ-01-2020-0017
Huo, B., Haq, M.Z.U., & Gu, M. (2021). The impact of information sharing on supply chain learning and flexibility performance. International Journal of Production Research, 59(5), 1411–1434. https://doi.org/10.1080/00207543.2020.1824082
Jen, C.T., Hu, J., Zheng, J., & Xiao, L.L. (2020). The impacts of corporate governance mechanisms on knowledge sharing and supply chain performance. International Journal of Logistics Research and Applications, 23(4), 337–353.
Kache, F., & Seuring, S. (2017). Challenges and opportunities of digital information at the intersection of big data analytics and supply chain management. International Journal of Operations & Production Management, 37(1), 10–36. https://doi.org/10.1108/IJOPM-02-2015-0078
Kharat, M.G., Parhi, S., Ghatak, R.R., Kharat, M.G., & Kapoor, S. (2024). Making operations more sustainable: Transition towards sustainable supply chain management and circular economy in the era of digitization. In R. Rajagopal & R. Behl (Eds.), Corporate Democracy, Open Innovation, and Growth: Business Transformation in Developing Economies (pp. 109–144). Springer Nature Switzerland, Cham.
Kornyshova, E., Boutal, L., & Benramdane, M.K. (2023). Digital business ecosystems: Organizational model, roles, and governance towards flexibility. Procedia Computer Science, 225, 4621–4630. https://doi.org/10.1016/j.procs.2023.10.460
Kot, S. (2023). Development Insights on Supply Chain Management in Small and Medium-Sized Enterprises. Logos Verlag Berlin GmbH.
Ku, E.C. (2022). Technological capabilities that enhance tourism supply chain agility: Role of e-marketplace systems. Asia Pacific Journal of Tourism Research, 27(1), 86–102. https://doi.org/10.1080/10941665.2021.1998162
Kulangara, N.P., Jackson, S.A., & Prater, E. (2016). Examining the impact of socialization and information sharing and the mediating effect of trust on innovation capability. International Journal of Operations & Production Management, 36(11), 1601–1624. https://doi.org/10.1108/IJOPM-09-2015-0558
Le-Dain, M.A., Benhayoun, L., Matthews, J., & Liard, M. (2023). Barriers and opportunities of digital servitization for SMEs: The effect of smart Product-Service System business models. Service Business, 17(1), 359–393. https://doi.org/10.1007/s11628-023-00520-4
Lee, M., Lee, M., & Kim, J. (2017). A dynamic approach to the start-up business ecosystem: A cross-comparison of Korea, China, and Japan. Asian Academy of Management Journal, 22(2), 157–184. https://doi.org/10.21315/aamj2017.22.2.6
Legenvre, H., & Hameri, A.P. (2024). The emergence of data sharing along complex supply chains. International Journal of Operations & Production Management, 44(1), 292–297.
Li, L., Gong, Y., Wang, Z., & Liu, S. (2023). Big data and big disaster: A mechanism of supply chain risk management in global logistics industry. International Journal of Operations & Production Management, 43(2), 274–307.
Liao, S.H., Hu, D.C., & Shih, Y.S. (2021). Supply chain collaboration and innovation capability: The moderated mediating role of quality management. Total Quality Management & Business Excellence, 32(3–4), 298–316. https://doi.org/10.1080/14783363.2018.1552515
Lintukangas, K., Kähkönen, A.K., & Hallikas, J. (2019). The role of supply management innovativeness and supplier orientation in firms’ sustainability performance. Journal of Purchasing and Supply Management, 25(4), 1–10.
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