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Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 13 Issue 3 pp. 543-556 , 2025

Mapping the landscape: A bibliometric analysis of digital leadership, service quality, and supply chain management Pages 543-556 Right click to download the paper Download PDF

Authors: Elham Hmoud Al-Faouri, Yazan Abu Huson, Asma Salem Alkrarha, Nader Mohammad Aljawarneh, Thikra jamil Alqmool

DOI: 10.5267/j.uscm.2024.8.013

Keywords: Digital leadership, Service quality, Supply chain management, Governance, Sustainability, Bibliometric analysis, Vosviewer

Abstract: Despite the recognized importance of service quality in supply chain management, there has been limited research examining the interplay between digital leadership, service quality, and supply chain management. This study employs bibliometric analysis techniques to investigate how digital leadership influences service quality within the context of supply chain management. Utilizing VOSviewer v1.6.20, we analyzed 490 publications from the Web of Science database pertinent to this domain. Our findings reveal that advanced technologies, including digital leadership, IoT, AI, and blockchain, play a crucial role in modernizing supply chains, enhancing operational efficiency, and achieving environmental objectives. The study discusses the broader implications for both theoretical frameworks and practical applications in the field.



How to cite this paper
Al-Faouri, E., Huson, Y., Alkrarha, A., Aljawarneh, N & Alqmool, T. (2025). Mapping the landscape: A bibliometric analysis of digital leadership, service quality, and supply chain management.Uncertain Supply Chain Management, 13(3), 543-556.

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Journal: Uncertain Supply Chain Management | Year: 2025 | Volume: 13 | Issue: 3 | Views: 437 | Reviews: 0

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