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Growing Science » Uncertain Supply Chain Management » The influence of human capital, social capital, and digital technology on the export performance of SME

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Uncertain Supply Chain Management
ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 13 Issue 2 pp. 227-236, 2025

The influence of human capital, social capital, and digital technology on the export performance of SME Pages 227-236 PDF Download PDF

Authors: Dominicus Djoko Budi Susil

📋 Author Affiliations:
Dominicus Djoko Budi Susilo ORCID 1
1 Universitas Mahasarswati Denpasar, Kota Denpasar, Bali 80233, Indonesia
doi 10.5267/j.uscm.2024.8.009
Crossref Source: CrossRef

🔑 Keywords: Human Capital, Social Capital, Digital Technology, Export Performance

Abstract: The export development of small and medium enterprises (SMEs) in Indonesia is still very low, resulting in their contribution to national exports being very small as well. Government bodies and relevant stakeholders are actively pursuing initiatives to enhance the export performance of SMEs. These efforts include improving the quality of human and social capital and promoting the integration of digital technology into SME operations. This examination evaluates the impact of human capital (HC), social capital (SC), and the utilization of digital technology on the export performance of SMEs. The investigation adopted a survey approach on all export-oriented SMEs listed on the Bank Indonesia website. Data was obtained through the distribution of questionnaires to 614 SMEs. Data analysis was conducted using PLS SEM. The research findings indicate that human capital, social capital, and digital technology have a positive and significant influence on the export performance of SMEs in Indonesia.

How to cite this paper
APA: Susil, D. (2025). The influence of human capital, social capital, and digital technology on the export performance of SME. Uncertain Supply Chain Management, 13(2), 227-236.
Chicago/Turabian: Susil, D. 2025. "The influence of human capital, social capital, and digital technology on the export performance of SME." Uncertain Supply Chain Management 13, no. 2 (2025): 227-236.
AMA: Susil, D. The influence of human capital, social capital, and digital technology on the export performance of SME. Uncertain Supply Chain Management. 2025;13(2):227-236.

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