Processing, Please wait...

  • Publisher Home
  • Home
  • 🔙 Back
  • 📚 Journals
    • ⚙️ IJIEC - Industrial Engineering Computations
    • 🌐 IJDNS - Data and Network Science
    • 🧪 CCL - Current Chemistry Letters
    • 💹 AC - Accounting
    • 🎯 DSL - Decision Science Letters
    • 🚛 USCM - Uncertain Supply Chain Management
    • 🏗️ JPM - Journal of Project Management
    • 🏥 HE - Healthcare Engineering
    • 📈 SCI - Scientometrica
    • 🔩 ESM - Engineering Solid Mechanics
    • 🌿 JFS - Journal of Future Sustainability
    • 💼 MSL - Management Science Letters
  • 📝 Submit Article
  • 📊 Statistics
  • 📋 About
    • 📄 About Us
    • 📰 Blog
    • 📢 News
    • 📧 Contact
  • 📺 Tutorial
  • Search:
  • Advanced Search

Growing Science » Uncertain Supply Chain Management » The relationship between management information system quality and organizational performance: Extending the Delone-Mclean model

⭐ Highly Cited Articles

  • Jaya Algorithm
  • Rao Algorithm
  • TLBO Algorithm
  • ChatGPT and Blended Learning

Journals

  • IJIEC (804)
  • IJDS (992)
  • DSL (722)
  • ESM (434)
  • CCL (544)
  • JPM (323)
  • AC (567)
  • JFS (101)
  • MSL (2653)
  • USCM (1104)
  • HE (49)
  • SCI (50)

USCM Volumes

    • ▼ Volume 15 (5)
      • Issue 1 (5)
    • ▼ Volume 14 (22)
      • Issue 1 (5)
      • Issue 2 (5)
      • Issue 3 (5)
      • Issue 4 (7)
    • ▼ Volume 13 (62)
      • Issue 1 (15)
      • Issue 2 (15)
      • Issue 3 (15)
      • Issue 4 (17)
    • ▼ Volume 12 (244)
      • Issue 1 (55)
      • Issue 2 (59)
      • Issue 3 (63)
      • Issue 4 (67)
    • ▼ Volume 11 (190)
      • Issue 1 (42)
      • Issue 2 (45)
      • Issue 3 (50)
      • Issue 4 (53)
    • ▼ Volume 10 (150)
      • Issue 1 (28)
      • Issue 2 (32)
      • Issue 3 (44)
      • Issue 4 (46)
    • ▼ Volume 9 (117)
      • Issue 1 (25)
      • Issue 2 (26)
      • Issue 3 (32)
      • Issue 4 (34)
    • ▼ Volume 8 (82)
      • Issue 1 (20)
      • Issue 2 (15)
      • Issue 3 (17)
      • Issue 4 (30)
    • ▼ Volume 7 (57)
      • Issue 1 (8)
      • Issue 2 (19)
      • Issue 3 (14)
      • Issue 4 (16)
    • ▼ Volume 6 (25)
      • Issue 1 (7)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)
    • ▼ Volume 5 (26)
      • Issue 1 (6)
      • Issue 2 (6)
      • Issue 3 (8)
      • Issue 4 (6)
    • ▼ Volume 4 (31)
      • Issue 1 (10)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (9)
    • ▼ Volume 3 (39)
      • Issue 1 (9)
      • Issue 2 (13)
      • Issue 3 (10)
      • Issue 4 (7)
    • ▼ Volume 2 (32)
      • Issue 1 (7)
      • Issue 2 (5)
      • Issue 3 (10)
      • Issue 4 (10)
    • ▼ Volume 1 (22)
      • Issue 1 (4)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)

🔑 Keywords

Supply chain management(168)
Jordan(167)
Vietnam(154)
Customer satisfaction(124)
Performance(116)
Supply chain(113)
Artificial intelligence(99)
Competitive advantage(98)
Service quality(98)
Tehran Stock Exchange(94)
SMEs(92)
Sustainability(91)
optimization(88)
TOPSIS(85)
Trust(84)
Financial performance(84)
Job satisfaction(81)
Knowledge Management(80)
Genetic Algorithm(80)
Social media(79)


» Show all keywords

✍️ Authors

Naser Azad(83)
Zeplin Jiwa Husada Tarigan(67)
Mohammad Reza Iravani(64)
Endri Endri(45)
Muhammad Alshurideh(42)
Hotlan Siagian(40)
Dmaithan Almajali(38)
Jumadil Saputra(36)
Muhammad Turki Alshurideh(35)
Ahmad Makui(33)
Barween Al Kurdi(32)
Sautma Ronni Basana(31)
Basrowi Basrowi(31)
Hassan Ghodrati(31)
Mohammad Khodaei Valahzaghard(30)
Haitham M. Alzoubi(30)
Shankar Chakraborty(29)
Ni Nyoman Kerti Yasa(29)
Prasadja Ricardianto(28)
Sulieman Ibraheem Shelash Al-Hawary(28)


» Show all authors

🌍 Countries

1. Algeria (52)
2. Angola (2)
3. Argentina (22)
4. Armenia (2)
5. Australia (52)
6. Austria (2)
7. Bahrain (26)
8. Bangladesh (58)
9. Belarus (4)
10. Belgium (3)
11. Benin (2)
12. Benin Republic (1)
13. Bhutan (1)
14. Bosnia and Herzegovina (1)
15. Botswana (8)
16. Brazil (40)
17. Brunei (1)
18. Bulgaria (1)
19. Burkina Faso (1)
20. Cameroon (1)
Total: 121 countries

Show all countries
Uncertain Supply Chain Management
ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 12 Issue 4 pp. 2373-2382, 2024

The relationship between management information system quality and organizational performance: Extending the Delone-Mclean model Pages 2373-2382 Right click to download the paper Download PDF

Authors: Fahad Aldhaban

📋 Author Affiliations:
F. Aldhaban1
1 MIS Department, College of Business Administration, University of Business and Technology, Jeddah, 21448, Saudi Arabia
doi 10.5267/j.uscm.2024.5.029
Crossref 1 Source: CrossRef

🔑 Keywords: Information System, System Quality, Training Quality, Organizational Performance

Abstract: This study extends the Dellon-McLean model by including training quality as a key factor in the success of Management Information Systems (MIS) in the banking sector of Saudi Arabia. The aim of the study is to investigate the relationship between quality of information, systems quality, training quality and organizational performance. A structured questionnaire was used to collect data from employees in the banking sector. The results show a significant positive relationship between information quality, system quality, training quality, and organizational performance. Training quality emerged as the most important determinant of organizational performance. The findings suggest that organizations should invest in improving training quality to improve their MIS and improve overall organizational outcomes. This information helps to understand the factors affecting MIS success and provides useful implications for organizations seeking to optimize their information systems.

How to cite this paper
APA: Aldhaban, F. (2024). The relationship between management information system quality and organizational performance: Extending the Delone-Mclean model. Uncertain Supply Chain Management, 12(4), 2373-2382.
Chicago/Turabian: Aldhaban, F. 2024. "The relationship between management information system quality and organizational performance: Extending the Delone-Mclean model." Uncertain Supply Chain Management 12, no. 4 (2024): 2373-2382.
AMA: Aldhaban, F. The relationship between management information system quality and organizational performance: Extending the Delone-Mclean model. Uncertain Supply Chain Management. 2024;12(4):2373-2382.

References
Aggarwal, K., Khoa, B. T., Sagar, K. D., Agrawal, R., Dhingra, M., & Dhingra, J. (2023). Marketing information system based on unsupervised visual data to manage transportation industry using signal processing. Expert Systems, e13384.
AL-Qudah, M. K. M., Osman, A., & Ali, B. J. A. R. (2014). Effect of human resource polarization, training and development, and human resource stimulation on the strategic planning of human resources: evidence from the Government Ministry in Jordan. Advances in Environmental Biology, 675-679.
Al Tarawneh, E., Alqaraleh, M. H., Ali, B., & Bani Atta, A. (2023). The Impact of the Efficiency and Effectiveness of ElectronicAccounting Information Systems on the Quality of Accounting Information. nformation Sciences Letters, 12(3), 1685-1692. https://doi.org/http://dx.doi.org/10.18576/isl/120352
Alawamleh, H. A., ALShibly, M. H. A.-a., Tommalieh, A. F. A., Al-Qaryouti, M. Q. H., & Ali, B. (2021). The challenges, barriers and advantages of management information system development: Comprehensive review. Academy of Strategic Management Journal, 20(5), 1-8.
Aldulaimi, S. H., Ali, B. J., Yas, Q. M., Abdeldayem, M. M., Aswad, A. R., & Hammad, A. M. (2022). Application of Big Data Analysis to Foresight the Future: A Review of Opportunities, Approaches, and New Research Directions. 2022 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS),
Alhaj, A., Zanoon, N., Alrabea, A., Alnatsheh, H., Jawabreh, O., Abu-Faraj, M., & Ali, B. J. (2023). Improving the Smart Cities Traffic Management Systems using VANETs and IoT Features. Journal of Statistics Applications & Probability 12(2), 405-414. https://doi.org/http://dx.doi.org/10.18576/jsap/120207
Ali, A., Ali, B. J., & Fatima, N. (2023). Pre and Post-COVID-19 Financial Performance of Oil and Gas Companies: An Absolute and Relational Study of Financial Variables. International Journal of Sustainable Development and Planning, 18(1), 69-77. https://doi.org/doi.org/10.18280/ijsdp.180107
Ali, B., Bakar, R., & Omar, W. A. W. (2016). The critical success factors of accounting information system (AIS) and it’s impact on organisational performance of Jordanian commercial banks. International Journal of Economics, Commerce and Management, 4(4), 658-677.
Ali, B., Omar, W. A. W., & Bakar, R. (2016). Accounting Information System (AIS) and organizational performance: Moderating effect of organizational culture. International Journal of Economics, Commerce and Management, 4(4), 138-158.
Bolarinwa, S. A. (2020). Cost Effect Implications of Training and Development on Organizational Performance of Selected Corporations. LASU Journal of Employment Relations & Human Resource Management, 2(1), 50-73.
Bossen, C., Jensen, L. G., & Udsen, F. W. (2013). Evaluation of a comprehensive EHR based on the DeLone and McLean model for IS success: approach, results, and success factors. International journal of medical informatics, 82(10), 940-953.
Bytyçi, I., Qerimi, A., & Qerimi, F. (2023). The impact of total quality management on operational performance. Journal of Governance and Regulation, 12(1).
Cengel, O., Shaikh, A.-u. H., Almashaqbeh, H. A., & Raza, A. (2022). Impact of Quality System on Financial, Innovation, and Operational Performance of Business Projects in Pakistan SME’s. Propel Journal of Academic Research, 2(2), 23-38.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of management information systems, 19(4), 9-30.
Ermawati, E., & Syahlani, D. H. (2021). The Influence of Training, Career Development and Performance Management on Employee Competencies, Employee Performance and Organizational Capability. Seventh Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2021),
Feki, M. (2022). Effects of IS Quality on Firm Performance from the Perspective of a Business Executive: The Role of Business Strategy. International Journal of Technology and Human Interaction (IJTHI), 18(1), 1-17.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer Nature.
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., Ray, S., Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). Evaluation of formative measurement models. Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook, 91-113.
Hasan, H., Ali, B. J., Joseph, N., & Salem, M. (2021). An Investigation on Financial Development, Trade Openness and Economic Growth: Var Approach. Journal of Contemporary Issues in Business and Government, 27(2), 4290-4295. https://doi.org/10.47750/cibg.2021.27.02.454
Hatamlah, H., Allahham, M., Abu-AlSondos, I., Mushtaha, A., Al-Anati, G., Al-Shaikh, M., & Ali, B. (2023). Assessing the Moderating Effect of Innovation on the Relationship between Information Technology and Supply Chain Management: An Empirical Examination. Applied Mathematics & Information Sciences, 17(5), 889-895.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135.
Hezabr, A. A., Qeshta, M. H., Al-Msni, F. M., Jawabreh, O., & Ali, B. J. (2023). Audit committee characteristics and firm performance: Evidence from the insurance sector in Oman. International Journal of Advanced and Applied Sciences, 10(5), 20-27.
Jawabreh, O., Baadhem, A. M., Ali, B. J., Atta, A. A. B., Ali, A., Al-Hosaini, F. F., & Allahham, M. (2023). The Influence of Supply Chain Management Strategies on Organizational Performance in Hospitality Industry. Appl. Math, 17(5), 851-858.
Kanan, M. (2023). Investigating the relationship between information quality, system quality, service quality, and supply chain performance in the manufacturing sector of Saudi Arabia: An empirical study. Uncertain Supply Chain Management, 11(4), 1589-1598.
Kanan, M., Al-Khalili, R., Alshaibani, E., Saleh, Y., Assaf, R., Al-Mimi, A., & Bakir, A. (2023). Assessing Service Quality at Optical Centers in Palestine Using SERVQUAL: Measuring Ambiguity.
Kanan, M., Dababat, H., Saleh, Y., Zaid, A., Assaf, R., Zahran, S., Salahat, M. A., & Al-Sartawi, A. (2023). Impact Of Total Quality Management Practices on The Transformation to Entrepreneurial Universities in Palestine: The Moderating Role of Innovation. Operational Research in Engineering Sciences: Theory and Applications, 6(3).
Kanan, M., Zerban, A., Abunar, S., El Harbi, A., Weheba, G., Ahmed, R. A., Abdultawwab, M., & Haddad, T. (2023). Online education and managing service quality with the challenges of COVID 19: the case of University of Business and Technology (UBT) Saudi Arabia). Applied Mathematics and Information Sciences, 17(2), 201-207.
Kuruppu, C., Kavirathne, C., & Karunarathna, N. (2021). The impact of training on employee performance in a selected apparel sector organization in Sri Lanka. Global Journal of Management and Business Research: A Administration and Management, 21(2), 5-12.
Li, Y., Zhao, S., Bai, L., & Ali, B. J. (2022). Institutional investor company social responsibility report and company performance. Applied Mathematics and Nonlinear Sciences, 7(2), 641-654. https://doi.org/ https://doi.org/10.2478/amns.2021.2.00107
Liu, D., & Roland Weistroffer, H. (2017). Is system quality irrelevant to system use?-a literature review of the relationship between system quality and system use.
Matlala, M. E., Ncube, T. R., & Reneilwe, A. (2024). The role of Management Information Systems in enhancing organisational performance in the South African public sector. Mbali Conference 2023 Proceedings,
Oudat, M., Ali, B., Hazaimeh, H., & El-Bannany, M. (2024). The effect of financial risks on the performance of Islamic and commercial banks in UAE. Frontiers in Applied Mathematics and Statistics, 9. https://doi.org/10.3389/fams.2023.1250227
Pfeffer, J. (2010). Building sustainable organizations: The human factor. Academy of management perspectives, 24(1), 34-45.
Sabeh, H. N., Husin, M. H., Kee, D. M. H., Baharudin, A. S., & Abdullah, R. (2021). A systematic review of the DeLone and McLean model of information systems success in an E-learning context (2010–2020). Ieee Access, 9, 81210-81235.
Saleh, S. M., Zolait, A. H., Ali, M. M., & Wali, E. A. (2019). Investigating the Role of Information System Quality and Managerial Competency on the Organization's Performance. 2019 International Conference on Innovation and Intelligence for Informatics, Computing, and Technologies (3ICT),
Salhab, H., Allahham, M., Abu-AlSondos, I., Frangieh, R., Alkhwaldi, A., & Ali, B. (2023). Inventory competition, artificial intelligence, and quality improvement decisions in supply chains with digital marketing. Uncertain Supply Chain Management, 11(4), 1915-1924.
Sandbakk, S. B., Walther, J., Solli, G. S., Tønnessen, E., & Haugen, T. (2023). Training Quality—What Is It and How Can We Improve It? International Journal of Sports Physiology and Performance, 18(5), 557-560.
Shan, R., Xiao, X., Dong, G., Zhang, Z., Wen, Q., & Ali, B. (2022). The influence of accounting computer information processing technology on enterprise internal control under panel data simultaneous equation. Applied Mathematics and Nonlinear Sciences, aop(aop), 1–9. https://doi.org/10.2478/amns.2022.2.0157
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5

📚 Journal: Uncertain Supply Chain Management | 📅 Year: 2024 | 📖 Volume: 12 | 📄 Issue: 4 | 👁️ Views: 2278 | 📊 Crossref: 1

Related Articles:
  • Ethical implications of artificial intelligence in accounting: A framework for responsible ai adoption in multinational corporations in Jordan
  • Analyzing the effects of data mining techniques on management decision making and information exchange in the industrial sector: the role of cooperation as a moderating factor in Saudi Arabia
  • Investigating the relationship between information quality, system quality, service quality, and supply chain performance in the manufacturing sector of Saudi Arabia: An empirical study
  • Quality of information sharing as a moderator: An investigation of the relationship between supply chain management strategies and competitive advantage in Saudi Arabian manufacturing companies
  • Optimizing manufacturing firms' operational performance through supply chain integration: Moderating effect of supply chain complexity

📝 Ready to share your research?

Uncertain Supply Chain Management is accepting new submissions for upcoming issues. Join our community of authors and publish your work with us.

✓ Open access
✓ Rigorous peer review
✓ Fast publication
📤 Submit Your Manuscript →

📖 Author Guidelines

® 2010-2026 GrowingScience.Com