How to cite this paper
Al-Adamat, A., Alserhan, A., Almomani, H., Alserhan, J & Alkhawaldeh, A. (2024). Investigating the influence of omnichannel retailing on consumer decision making in the Jordanian market.Uncertain Supply Chain Management, 12(4), 2159-2166.
Refrences
Alsayat, A. (2023). Customer decision-making analysis based on big social data using machine learning: a case study of hotels in Mecca. Neural Computing and Applications, 35(6), 4701-4722.
Arrigo, A., Aragona, E., Parodi, M. B., & Bandello, F. (2023). Quantitative approaches in multimodal fundus imaging: state-of-the-art and future perspectives. Progress in Retinal and Eye Research, 92, 101111.
Asmare, A., & Zewdie, S. (2022). Omnichannel retailing strategy: a systematic review. The International Review of Retail, Distribution and Consumer Research, 32(1), 59-79.
Basu, R., Lim, W. M., Kumar, A., & Kumar, S. (2023). Marketing analytics: The bridge between customer psychology and marketing decision‐making. Psychology & Marketing, 40(12), 2588-2611.
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons.
Cai, Y. J., & Lo, C. K. (2020). Omni-channel management in the new retailing era: A systematic review and future research agenda. International Journal of Production Economics, 229, 107729.
Chen, S., Wright, M. J., Gao, H., Liu, H., & Mather, D. (2021). The effects of brand origin and country-of-manufacture on consumers' institutional perceptions and purchase decision-making. International Marketing Review, 38(2), 343-366.
Collier, J. (2020). Applied structural equation modeling using AMOS: Basic to advanced techniques. Routledge.
dos Santos, P. M., & Cirillo, M. Â. (2023). Construction of the average variance extracted index for construct validation in structural equation models with adaptive regressions. Communications in Statistics-Simulation and Computation, 52(4), 1639-1650.
Emerson, R. W. (2021). Convenience sampling revisited: Embracing its limitations through thoughtful study design. Journal of Visual Impairment & Blindness, 115(1), 76-77.
Gao, C., Shi, D., & Maydeu-Olivares, A. (2020). Estimating the maximum likelihood root mean square error of approximation (RMSEA) with non-normal data: A Monte-Carlo study. Structural Equation Modeling: A Multidisciplinary Journal, 27(2), 192-201.
Gao, F., Agrawal, V. V., & Cui, S. (2022). The effect of multichannel and omnichannel retailing on physical stores. Management Science, 68(2), 809-826.
Hsia, T. L., Wu, J. H., Xu, X., Li, Q., Peng, L., & Robinson, S. (2020). Omnichannel retailing: The role of situational involvement in facilitating consumer experiences. Information & Management, 57(8), 103390.
Indiani, N. L. P., & Purnami, N. M. (2021). Modelling Online Purchase Behaviour from Consumer Decision Model Perspective. Asia Pacific Management and Business Application, 10(2), 193-210.
Kalkbrenner, M. T. (2023). Alpha, omega, and H internal consistency reliability estimates: Reviewing these options and when to use them. Counseling Outcome Research and Evaluation, 14(1), 77-88.
Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford publications.
Kishor, J., Bhardwaj, S. K., & Sharma, S. (2023). An evaluation model for measuring the impact of omnichannel information processing on digital shopping decision. International Journal of Procurement Management, 17(2), 255-276.
Lazaris, C., Sarantopoulos, P., Vrechopoulos, A., & Doukidis, G. (2021). Effects of increased omnichannel integration on customer satisfaction and loyalty intentions. International Journal of Electronic Commerce, 25(4), 440-468.
Liu, J., & Xiong, H. (2023). Information disclosure, consumer returns, and operational costs in omnichannel retailing. Naval Research Logistics, 70(4), 376-391.
McNeish, D., & Wolf, M. G. (2023). Dynamic fit index cutoffs for confirmatory factor analysis models. Psychological Methods, 28(1), 61.
Mishra, S., Malhotra, G., Arora, V., & Mukhopadhyay, S. (2022). Omnichannel retailing: does it empower consumers and influence patronage?. International Journal of Retail & Distribution Management, 50(2), 229-250.
Mukhopadhyay, S., Chauhan, S., & Mishra, S. (2024). Consumer patronage in omnichannel retailing and the moderating impact of culture: a MetaSEM review. Journal of Strategic Marketing, 32(3), 374-390.
Musasa, T., & Moodley, P. (2020). The Roles of Psychological Antecedents and Consumer Innovativeness in Determining Consumer Decision Making Styles of South African Millennial Consumers. Eurasian Journal of Business and Management, 8(4), 348-368.
Muslihin, H. Y., Suryana, D., Suherman, U., & Dahlan, T. H. (2022). Analysis of the Reliability and Validity of the Self-Determination Questionnaire Using Rasch Model. International Journal of Instruction, 15(2), 207-222.
Nilashi, M., Minaei-Bidgoli, B., Alrizq, M., Alghamdi, A., Alsulami, A. A., Samad, S., & Mohd, S. (2021). An analytical approach for big social data analysis for customer decision-making in eco-friendly hotels. Expert Systems with Applications, 186, 115722.
Özbük, R. M. Y., Ünal, D. A., & Oktay, B. (2020). Consumer behaviour in omnichannel retailing. In Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey (pp. 75-95). Emerald Publishing Limited.
Pambudi, A. P., Masnita, Y., & Kurniawati, K. (2022). The Impact of Omnichannel Retail on Customer Patronage Intentions: The Role of Consumer Empowerment, Service Failure, and Customer Satisfaction. Jurnal Akuntansi, Manajemen dan Ekonomi, 24(4), 21-33.
Pavlov, G., Shi, D., & Maydeu-Olivares, A. (2020). Chi-square difference tests for comparing nested models: An evaluation with non-normal data. Structural Equation Modeling: A Multidisciplinary Journal, 27(6), 908-917.
Penz, E., & Hogg, M. K. (2022). Consumer Decision Making in Omnichannel Environments. In The Routledge Handbook of Digital Consumption, 297-308.
Ritonga, W., & Ganyang, M. T. (2020). The dynamic of consumer behaviour, consumer decision, consumer satisfaction on consumer loyality on sipirock coffee jakarta. Archives of Business Research, 7(12), 332-340.
Rodrigues, F. S., & Coelho, A. I. (2021). Omnichannel in FMCG: Digitally enhancing retail consumer journey. In Marketing and Smart Technologies: Proceedings of ICMarkTech 2020 (pp. 375-388). Springer Singapore.
Rönkkö, M., & Cho, E. (2022). An updated guideline for assessing discriminant validity. Organizational Research Methods, 25(1), 6-14.
Ryu, J. S., Fortenberry, S., & Warrington, P. (2023). Understanding omnichannel shopping behaviours: Incorporating channel integration into the theory of reasoned action. Journal of Consumer Sciences, 8(1), 15-26.
Sharma, P., Ueno, A., Dennis, C., & Turan, C. P. (2023). Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework. Computers in Human Behaviour, 148, 107913.
Shrestha, N. (2021). Factor analysis as a tool for survey analysis. American Journal of Applied Mathematics and Statistics, 9(1), 4-11.
Sofi, S. A., Mir, F. A., & Baba, M. M. (2020). Cognition and affect in consumer decision making: conceptualization and validation of added constructs in modified instrument. Future Business Journal, 6, 1-20.
Sombultawee, K., & Wattanatorn, W. (2022). The impact of trust on purchase intention through omnichannel retailing. Journal of Advances in Management Research, 19(4), 513-532.
Thaichon, P., Quach, S., Barari, M., & Nguyen, M. (2024). Exploring the role of omnichannel retailing technologies: Future research directions. Australasian Marketing Journal, 32(2), 162-177.
Tobon, S., Ruiz-Alba, J. L., & García-Madariaga, J. (2020). Gamification and online consumer decisions: Is the game over?. Decision Support Systems, 128, 113167.
Wang, X., & Cheng, Z. (2020). Cross-sectional studies: strengths, weaknesses, and recommendations. Chest, 158(1), S65-S71.
Yang, L., Li, X., & Zhong, N. (2022). Omnichannel retail operations with mixed fulfillment strategies. International Journal of Production Economics, 254, 108608.
Arrigo, A., Aragona, E., Parodi, M. B., & Bandello, F. (2023). Quantitative approaches in multimodal fundus imaging: state-of-the-art and future perspectives. Progress in Retinal and Eye Research, 92, 101111.
Asmare, A., & Zewdie, S. (2022). Omnichannel retailing strategy: a systematic review. The International Review of Retail, Distribution and Consumer Research, 32(1), 59-79.
Basu, R., Lim, W. M., Kumar, A., & Kumar, S. (2023). Marketing analytics: The bridge between customer psychology and marketing decision‐making. Psychology & Marketing, 40(12), 2588-2611.
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons.
Cai, Y. J., & Lo, C. K. (2020). Omni-channel management in the new retailing era: A systematic review and future research agenda. International Journal of Production Economics, 229, 107729.
Chen, S., Wright, M. J., Gao, H., Liu, H., & Mather, D. (2021). The effects of brand origin and country-of-manufacture on consumers' institutional perceptions and purchase decision-making. International Marketing Review, 38(2), 343-366.
Collier, J. (2020). Applied structural equation modeling using AMOS: Basic to advanced techniques. Routledge.
dos Santos, P. M., & Cirillo, M. Â. (2023). Construction of the average variance extracted index for construct validation in structural equation models with adaptive regressions. Communications in Statistics-Simulation and Computation, 52(4), 1639-1650.
Emerson, R. W. (2021). Convenience sampling revisited: Embracing its limitations through thoughtful study design. Journal of Visual Impairment & Blindness, 115(1), 76-77.
Gao, C., Shi, D., & Maydeu-Olivares, A. (2020). Estimating the maximum likelihood root mean square error of approximation (RMSEA) with non-normal data: A Monte-Carlo study. Structural Equation Modeling: A Multidisciplinary Journal, 27(2), 192-201.
Gao, F., Agrawal, V. V., & Cui, S. (2022). The effect of multichannel and omnichannel retailing on physical stores. Management Science, 68(2), 809-826.
Hsia, T. L., Wu, J. H., Xu, X., Li, Q., Peng, L., & Robinson, S. (2020). Omnichannel retailing: The role of situational involvement in facilitating consumer experiences. Information & Management, 57(8), 103390.
Indiani, N. L. P., & Purnami, N. M. (2021). Modelling Online Purchase Behaviour from Consumer Decision Model Perspective. Asia Pacific Management and Business Application, 10(2), 193-210.
Kalkbrenner, M. T. (2023). Alpha, omega, and H internal consistency reliability estimates: Reviewing these options and when to use them. Counseling Outcome Research and Evaluation, 14(1), 77-88.
Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford publications.
Kishor, J., Bhardwaj, S. K., & Sharma, S. (2023). An evaluation model for measuring the impact of omnichannel information processing on digital shopping decision. International Journal of Procurement Management, 17(2), 255-276.
Lazaris, C., Sarantopoulos, P., Vrechopoulos, A., & Doukidis, G. (2021). Effects of increased omnichannel integration on customer satisfaction and loyalty intentions. International Journal of Electronic Commerce, 25(4), 440-468.
Liu, J., & Xiong, H. (2023). Information disclosure, consumer returns, and operational costs in omnichannel retailing. Naval Research Logistics, 70(4), 376-391.
McNeish, D., & Wolf, M. G. (2023). Dynamic fit index cutoffs for confirmatory factor analysis models. Psychological Methods, 28(1), 61.
Mishra, S., Malhotra, G., Arora, V., & Mukhopadhyay, S. (2022). Omnichannel retailing: does it empower consumers and influence patronage?. International Journal of Retail & Distribution Management, 50(2), 229-250.
Mukhopadhyay, S., Chauhan, S., & Mishra, S. (2024). Consumer patronage in omnichannel retailing and the moderating impact of culture: a MetaSEM review. Journal of Strategic Marketing, 32(3), 374-390.
Musasa, T., & Moodley, P. (2020). The Roles of Psychological Antecedents and Consumer Innovativeness in Determining Consumer Decision Making Styles of South African Millennial Consumers. Eurasian Journal of Business and Management, 8(4), 348-368.
Muslihin, H. Y., Suryana, D., Suherman, U., & Dahlan, T. H. (2022). Analysis of the Reliability and Validity of the Self-Determination Questionnaire Using Rasch Model. International Journal of Instruction, 15(2), 207-222.
Nilashi, M., Minaei-Bidgoli, B., Alrizq, M., Alghamdi, A., Alsulami, A. A., Samad, S., & Mohd, S. (2021). An analytical approach for big social data analysis for customer decision-making in eco-friendly hotels. Expert Systems with Applications, 186, 115722.
Özbük, R. M. Y., Ünal, D. A., & Oktay, B. (2020). Consumer behaviour in omnichannel retailing. In Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey (pp. 75-95). Emerald Publishing Limited.
Pambudi, A. P., Masnita, Y., & Kurniawati, K. (2022). The Impact of Omnichannel Retail on Customer Patronage Intentions: The Role of Consumer Empowerment, Service Failure, and Customer Satisfaction. Jurnal Akuntansi, Manajemen dan Ekonomi, 24(4), 21-33.
Pavlov, G., Shi, D., & Maydeu-Olivares, A. (2020). Chi-square difference tests for comparing nested models: An evaluation with non-normal data. Structural Equation Modeling: A Multidisciplinary Journal, 27(6), 908-917.
Penz, E., & Hogg, M. K. (2022). Consumer Decision Making in Omnichannel Environments. In The Routledge Handbook of Digital Consumption, 297-308.
Ritonga, W., & Ganyang, M. T. (2020). The dynamic of consumer behaviour, consumer decision, consumer satisfaction on consumer loyality on sipirock coffee jakarta. Archives of Business Research, 7(12), 332-340.
Rodrigues, F. S., & Coelho, A. I. (2021). Omnichannel in FMCG: Digitally enhancing retail consumer journey. In Marketing and Smart Technologies: Proceedings of ICMarkTech 2020 (pp. 375-388). Springer Singapore.
Rönkkö, M., & Cho, E. (2022). An updated guideline for assessing discriminant validity. Organizational Research Methods, 25(1), 6-14.
Ryu, J. S., Fortenberry, S., & Warrington, P. (2023). Understanding omnichannel shopping behaviours: Incorporating channel integration into the theory of reasoned action. Journal of Consumer Sciences, 8(1), 15-26.
Sharma, P., Ueno, A., Dennis, C., & Turan, C. P. (2023). Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework. Computers in Human Behaviour, 148, 107913.
Shrestha, N. (2021). Factor analysis as a tool for survey analysis. American Journal of Applied Mathematics and Statistics, 9(1), 4-11.
Sofi, S. A., Mir, F. A., & Baba, M. M. (2020). Cognition and affect in consumer decision making: conceptualization and validation of added constructs in modified instrument. Future Business Journal, 6, 1-20.
Sombultawee, K., & Wattanatorn, W. (2022). The impact of trust on purchase intention through omnichannel retailing. Journal of Advances in Management Research, 19(4), 513-532.
Thaichon, P., Quach, S., Barari, M., & Nguyen, M. (2024). Exploring the role of omnichannel retailing technologies: Future research directions. Australasian Marketing Journal, 32(2), 162-177.
Tobon, S., Ruiz-Alba, J. L., & García-Madariaga, J. (2020). Gamification and online consumer decisions: Is the game over?. Decision Support Systems, 128, 113167.
Wang, X., & Cheng, Z. (2020). Cross-sectional studies: strengths, weaknesses, and recommendations. Chest, 158(1), S65-S71.
Yang, L., Li, X., & Zhong, N. (2022). Omnichannel retail operations with mixed fulfillment strategies. International Journal of Production Economics, 254, 108608.