How to cite this paper
Alhawamdeh, H., Hijazi, H., Fraihat, B., Alhawamdeh, A., Shiyyab, F & Al-Okaily, M. (2024). The effect of knowledge management on organizational performance in the service sector: The role of transformational leadership as the moderating.Uncertain Supply Chain Management, 12(3), 2031-2040.
Refrences
Abbas, J., & Kumari, K. (2021). Examining the relationship between total quality management and knowledge management and their impact on organizational performance: a dimensional analysis. Journal of Economic and Administrative Sciences, 39(2), 426-451.
Abd Rahman, M. S., Al-Okaily, M., Ismail, W. N. S. W., & Ali, A. (2020). Measuring success of accounting information system: applying the DeLone and McLean model at the organizational level. Journal of Theoretical and Applied Information Technology, 98(14), 2697-2706.
Abualoush, S., Bataineh, K., & Alrowwad, A. A. (2018). The role of knowledge management process and intellectual capital as intermediary variables between knowledge management infrastructure and organization performance. Interdisciplinary Journal of Information, Knowledge, and Management, 13, 279.
Acevedo, J., & Diaz-Molina, I. (2023). Learning organizations in emerging economies: the effect of knowledge management on innovative culture in Chilean companies. The Learning Organization, 30(1), 37-54.
Al-Okaily, A., Teoh, A. P., & Al-Okaily, M. (2023). Evaluation of data analytics-oriented business intelligence technology effectiveness: an enterprise-level analysis. Business Process Management Journal, 29(3), 777-800 https://doi.org/10.1108/BPMJ-10-2022-0546.
Ai Ping, T., Al-Okaily, M., Iranmanesh, M., & Al-Betar, M. (2023). The Efficiency Measurement of Business Intelligence Systems in the Big Data-Driven Economy: A Multidimensional Model. Information Discovery and Delivery. Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IDD-01-2022-0008.
Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly, 31(4), 393-421.
Al-Fraihat, D., Al-Debei, M. M., & Al-Okaily, A. (2022). Factors Influencing the Decision to Utilize eTax Systems During the COVID-19 Pandemic: The Moderating Role of Anxiety of COVID-19 Infection. International Journal of Electronic Government Research (IJEGR), 18(1), 1-24.
Ali, BJ, & Anwar, G. (2021). A Study of Knowledge Management Alignment with Production Management: a Study of Carpet Manufacture in Kurdistan Region of Iraq. International Journal of English Literature and Social Sciences, 6(2), 346-360.
Alias, N. K., Mansor, A. N., Rahman, A. A., Ahmad, A. R., & Samsudin, A. Z. H. (2018). The impact of knowledge management towards employee’s job satisfaction. International Journal of Academic Research in Business and Social Sciences, 8(9), 245-265.
Alkhwaldi, A. F., Abdulmuhsin, A. A., Alqudah, H., & Al-Okaily, A. (2023). Cloud-based accounting information systems usage and its impact on Jordanian SMEs’ performance: the post-COVID-19 perspective. Journal of Financial Reporting and Accounting, 21(1), 126-155.
Al-Okaily, M., Al-Kofahi, M., Shiyyab, F. S., & Al-Okaily, A. (2023). Determinants of user satisfaction with financial information systems in the digital transformation era: insights from emerging markets. Global Knowledge, Memory and Communication, (ahead-of-print). https://doi.org/10.1108/GKMC-12-2022-0285.
Almajali, D., Al-Okaily, M., Al-Daoud, K., Weshah, S., & Shaikh, A. A. (2022a). Go Cashless! Mobile Payment Apps Acceptance in Developing Countries: The Jordanian Context Perspective. Sustainability, 14(20), 13524.
Almajali D, Al-Okaily M, Barakat S, Al-Zegaier H, Dahalin ZM. (2022b). Students’ Perceptions of the Sustainability of Distance Learning Systems in the Post-COVID-19: A Qualitative Perspective. Sustainability, 14(12), 7353. https://doi.org/10.3390/su14127353
Al-Majali, D., Al-Okaily, A. and Majali, T. (2023). Blockchain technology and its applications in digital accounting systems: insights from Jordanian context. Journal of Financial Reporting and Accounting. Vol. and No. ahead-of-print. https://doi.org/10.1108/JFRA-05-2023-0277.
Al-Okaily, M., & Al-Okaily, A., (2022). An Empirical Assessment of Enterprise Information Systems Success in a Developing Country: The Jordanian Experience. The TQM Journal, 34(6), 1958-1975. https://doi.org/10.1108/TQM-09-2021-0267.
Alqudah, H., Al-Qudah, A.A., Al-Qadi, N.S., Elrehail, H. and Al-Okaily, A. (2022). Does financial awareness increase the acceptance rate for financial inclusion? An empirical examination in the era of digital transformation. Kybernetes, Vol. and No. ahead-of-print. https://doi.org/10.1108/K-08-2021-0710.
Amman Stock Exchange. (2021). Amman Stock Exchange Provide an organized, fair, transparent, and efficient market for trading securities in Jordan. [Online] Available at: https://www.ase.com.jo/en?page=60&quicktabs_1=0 [Accessed 10 Apr. 2021]
Attia, A., & Essam Eldin, I. (2018). Organizational learning, knowledge management capability and supply chain management practices in the Saudi food industry. Journal of Knowledge Management, 22(6), 1217-1242.
Aws, A. L., Ping, T. A., & Al-Okaily, M. (2021). Towards business intelligence success measurement in an organization: A conceptual study. Journal of System and Management Sciences, 11(2), 155-170.
Ayatollahi, H., & Zeraatkar, K. (2020). Factors influencing the success of knowledge management process in health care organisations: a literature review. Health Information & Libraries Journal, 37(2), 98-117.
Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66, 101635.
Bany Mohammad, A., Al-Okaily, M., Al-Majali, M., & Masa’deh, R. E. (2022). Business Intelligence and Analytics (BIA) Usage in the Banking Industry Sector: An Application of the TOE Framework. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 189.
Cepeda, G., & Vera, D. (2007). Dynamic capabilities and operational capabilities: A knowledge management perspective. Journal of Business Research, 60(5), 426–437. https://doi.org/10.1016/j.jbusres.2007.01.013
Chuang, S.-H. (2004). A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Expert Systems with Applications, 27(3), 459–465. https://doi.org/10.1016/j.eswa.2004.05.008
Cohen, J. (1988). The Effect Size index: d. In Statistical Power Analysis for the Behavioral Sciences (pp. 20–26).
Cohen, J. F., & Olsen, K. (2015). Knowledge management capabilities and firm performance: A test of universalistic, contingency and complementarity perspectives. Expert Systems with Applications, 42(3), 1178–1188. https://doi.org/10.1016/j.eswa.2014.09.002
Donate, M. J., & Sánchez de Pablo, J. D. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360–370. https://doi.org/10.1016/j.jbusres.2014.06.022
Duan, Y., Chen, Y., Liu, S., Wong, C. S., Yang, M., & Mu, C. (2023). The moderating effect of leadership empowerment on relational capital and firms' innovation performance in the entrepreneurial ecosystem: Evidence from China. Journal of Intellectual Capital, 24(1), 306-336.
Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150.
Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial Orientation, Firm Performance, and the Moderating Role of Transformational Leadership Behaviors. Journal of Management, 41(4), 1069–1097. https://doi.org/10.1177/0149206312455244
Fraihat, A. B. M. A., & Samadi, B. (2017). Knowledge Management Capabilities and Organizational Performance of Public Listed Companies : A conceptual Framework. International Journal of Business and Social Research, 07(11), 9–20.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.2307/40398521
Grant, R. (1996). Toward a knoweldge-based theory of the firm. Strategic Management Journal, 17(S2), 109–122. https://doi.org/10.1002/smj.4250171110
Hair, Hult, T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (2nd ed.). Thousand Oakes.
Hao, S., & Song, M. (2016). Technology-driven strategy and firm performance: are strategic capabilities missing links?. Journal of Business Research, 69(2), 751-759. https://doi.org/10.1016/j.jbusres.2015.07.043
Hooff, B., & Huysman, M. (2009). Managing knowledge sharing: Emergent and engineering approaches. Information & Management, 46(1), 1–8. https://doi.org/10.1016/j.im.2008.09.002
Kythreotis, A., Pashiardis, P., & Kyriakides, L. (2010). The influence of school leadership styles and culture on students’ achievement in Cyprus primary schools. Journal of Educational Administration, 48(2), 218–240. https://doi.org/10.1108/09578231011027860
Laeeque, S. H., & Babar, S. F. (2016). Examining the Moderating Role of Leadership Styles in the Relationship between Learning Organization Practices and Firm Performance Syed Harris Laeeque 1 and Dr. Samreen Fahim Babar 2. Global Management Journal for Academic & Corporate Studies, 6(1), 85–93.
Lei, H., Gui, L., & Le, P. B. (2021). Linking transformational leadership and frugal innovation: the mediating role of tacit and explicit knowledge sharing. Journal of Knowledge Management, 25(7), 1832-1852.
Liu, G., Tsui, E., & Kianto, A. (2022). Revealing deeper relationships between knowledge management leadership and organisational performance: a meta-analytic study. Knowledge Management Research & Practice, 20(2), 251-265.
Maduenyi, S., Oke, A. O., Fadeyi, O., & Ajagbe, A. M. (2015). Impact of organisational structure on organisational performance. Nigeria: Thesis Submitted to Covenant University, 354-356.
Mehralian, G., Nazari, J. A., & Ghasemzadeh, P. (2018). The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital. Journal of Knowledge Management, 22(4), 802-823.
Mohamed, B. H., Ari, I., Al-Sada, M. B. S., & Koç, M. (2021). Strategizing human development for a country in transition from a resource-based to a knowledge-based economy. Sustainability, 13(24), 13750.
Nir, A. E., & Hameiri, L. (2014). School principals’ leadership style and school outcomes: The mediating effect of powerbase utilization. Journal of Educational Administration, 52(2), 210–227. https://doi.org/10.1108/JEA-01-2013-0007
Nusair, N., Ababneh, R., & Kyung Bae, Y. (2012). The impact of transformational leadership style on innovation as perceived by public employees in Jordan. International Journal of Commerce and Management, 22(3), 182-201. https://doi.org/10.1108/10569211211260283
Orabi, T. G. A. (2016). The Impact of Transformational Leadership Style on Organizational Performance: Evidence from Jordan. International Journal of Human Resource Studies, 6(2), 89–102. https://doi.org/10.5296/ijhrs.v6i2.9427
Pallant, J. (2016). SPSS survival manual: a step by step guide to data analysis using SPSS. Step by step guide to data analysis using the SPSS program.
Panda, S., & Rath, S. K. (2021). Information technology capability, knowledge management capability, and organizational agility: The role of environmental factors. Journal of Management & Organization, 27(1), 148-174.
Papa, A., Dezi, L., Gregori, G. L., Mueller, J., & Miglietta, N. (2020). Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices. Journal of Knowledge Management, 24(3), 589-605.
Rafi, N., Ahmed, A., Shafique, I., & Kalyar, M. N. (2022). Knowledge management capabilities and organizational agility as liaisons of business performance. South Asian Journal of Business Studies, 11(4), 397-417.
Rezaei, F., Khalilzadeh, M., & Soleimani, P. (2021). Factors affecting knowledge management and its effect on organizational performance: Mediating the role of human capital. Advances in Human-Computer Interaction, 2021, 1-16.
Sahibzada, U. F., Jianfeng, C., Latif, K. F., Shafait, Z., & Sahibzada, H. F. (2022). Interpreting the impact of knowledge management processes on organizational performance in Chinese higher education: mediating role of knowledge worker productivity. Studies in Higher Education, 47(4), 713-730.
Saleem, A., & Naveed, S. (2017). Leadership and employees’ reaction to change: The role of leaders’ personal attributes and transformational leadership. Pakistan Administrative Review, 1(1), 61–83.
Santoro, G., Thrassou, A., Bresciani, S., & Del Giudice, M. (2019). Do knowledge management and dynamic capabilities affect ambidextrous entrepreneurial intensity and firms’ performance?. IEEE Transactions on Engineering Management, 68(2), 378-386.
Shaturaev, J. (2021). Indonesia: superior policies and management for better education (Community development through Education). Архив научных исследований, 1(1).
Shih, W.-L., & Tsai, C.-Y. (2016). The effects of knowledge management capabilities on perceived school effectiveness in career and technical education. Journal of Knowledge Management, 20(6), 1373–1392. https://doi.org/10.1108/JKM-12-2015-0515
Taouab, O., & Issor, Z. (2019). Firm performance: Definition and measurement models. European Scientific Journal, 15(1), 93-106.
Trading Economies. (2022). Jordan GDP Annual Growth Rate. Retrieved May, 2022, from http://www.tradingeconomics.com/jordan/gdp-growth-annual
Tseng, S.-M. (2016). The effect of knowledge management capability and customer knowledge gaps on corporate performance. Journal of Enterprise Information Management, 29(1), 51–71. https://doi.org/10.1108/JEIM-03-2015-0021
Wu, I.-L., & Chen, J.-L. (2014). Knowledge management driven firm performance: the roles of business process capabilities and organizational learning. Journal of Knowledge Management, 18(6), 1141–1164. https://doi.org/10.1108/JKM-05-2014-0192
Zusman, P. (2021). Participants' Ethical Attitudes and Organizational Structure and Performance: Application to the Cooperative Enterprise. In Agricultural cooperatives in transition (pp. 23-54). Routledge.
Żywiołek, J., Tucmeanu, E. R., Tucmeanu, A. I., Isac, N., & Yousaf, Z. (2022). Nexus of Transformational Leadership, Employee Adaptiveness, Knowledge Sharing, and Employee Creativity. Sustainability, 14(18), 11607.
Abd Rahman, M. S., Al-Okaily, M., Ismail, W. N. S. W., & Ali, A. (2020). Measuring success of accounting information system: applying the DeLone and McLean model at the organizational level. Journal of Theoretical and Applied Information Technology, 98(14), 2697-2706.
Abualoush, S., Bataineh, K., & Alrowwad, A. A. (2018). The role of knowledge management process and intellectual capital as intermediary variables between knowledge management infrastructure and organization performance. Interdisciplinary Journal of Information, Knowledge, and Management, 13, 279.
Acevedo, J., & Diaz-Molina, I. (2023). Learning organizations in emerging economies: the effect of knowledge management on innovative culture in Chilean companies. The Learning Organization, 30(1), 37-54.
Al-Okaily, A., Teoh, A. P., & Al-Okaily, M. (2023). Evaluation of data analytics-oriented business intelligence technology effectiveness: an enterprise-level analysis. Business Process Management Journal, 29(3), 777-800 https://doi.org/10.1108/BPMJ-10-2022-0546.
Ai Ping, T., Al-Okaily, M., Iranmanesh, M., & Al-Betar, M. (2023). The Efficiency Measurement of Business Intelligence Systems in the Big Data-Driven Economy: A Multidimensional Model. Information Discovery and Delivery. Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IDD-01-2022-0008.
Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly, 31(4), 393-421.
Al-Fraihat, D., Al-Debei, M. M., & Al-Okaily, A. (2022). Factors Influencing the Decision to Utilize eTax Systems During the COVID-19 Pandemic: The Moderating Role of Anxiety of COVID-19 Infection. International Journal of Electronic Government Research (IJEGR), 18(1), 1-24.
Ali, BJ, & Anwar, G. (2021). A Study of Knowledge Management Alignment with Production Management: a Study of Carpet Manufacture in Kurdistan Region of Iraq. International Journal of English Literature and Social Sciences, 6(2), 346-360.
Alias, N. K., Mansor, A. N., Rahman, A. A., Ahmad, A. R., & Samsudin, A. Z. H. (2018). The impact of knowledge management towards employee’s job satisfaction. International Journal of Academic Research in Business and Social Sciences, 8(9), 245-265.
Alkhwaldi, A. F., Abdulmuhsin, A. A., Alqudah, H., & Al-Okaily, A. (2023). Cloud-based accounting information systems usage and its impact on Jordanian SMEs’ performance: the post-COVID-19 perspective. Journal of Financial Reporting and Accounting, 21(1), 126-155.
Al-Okaily, M., Al-Kofahi, M., Shiyyab, F. S., & Al-Okaily, A. (2023). Determinants of user satisfaction with financial information systems in the digital transformation era: insights from emerging markets. Global Knowledge, Memory and Communication, (ahead-of-print). https://doi.org/10.1108/GKMC-12-2022-0285.
Almajali, D., Al-Okaily, M., Al-Daoud, K., Weshah, S., & Shaikh, A. A. (2022a). Go Cashless! Mobile Payment Apps Acceptance in Developing Countries: The Jordanian Context Perspective. Sustainability, 14(20), 13524.
Almajali D, Al-Okaily M, Barakat S, Al-Zegaier H, Dahalin ZM. (2022b). Students’ Perceptions of the Sustainability of Distance Learning Systems in the Post-COVID-19: A Qualitative Perspective. Sustainability, 14(12), 7353. https://doi.org/10.3390/su14127353
Al-Majali, D., Al-Okaily, A. and Majali, T. (2023). Blockchain technology and its applications in digital accounting systems: insights from Jordanian context. Journal of Financial Reporting and Accounting. Vol. and No. ahead-of-print. https://doi.org/10.1108/JFRA-05-2023-0277.
Al-Okaily, M., & Al-Okaily, A., (2022). An Empirical Assessment of Enterprise Information Systems Success in a Developing Country: The Jordanian Experience. The TQM Journal, 34(6), 1958-1975. https://doi.org/10.1108/TQM-09-2021-0267.
Alqudah, H., Al-Qudah, A.A., Al-Qadi, N.S., Elrehail, H. and Al-Okaily, A. (2022). Does financial awareness increase the acceptance rate for financial inclusion? An empirical examination in the era of digital transformation. Kybernetes, Vol. and No. ahead-of-print. https://doi.org/10.1108/K-08-2021-0710.
Amman Stock Exchange. (2021). Amman Stock Exchange Provide an organized, fair, transparent, and efficient market for trading securities in Jordan. [Online] Available at: https://www.ase.com.jo/en?page=60&quicktabs_1=0 [Accessed 10 Apr. 2021]
Attia, A., & Essam Eldin, I. (2018). Organizational learning, knowledge management capability and supply chain management practices in the Saudi food industry. Journal of Knowledge Management, 22(6), 1217-1242.
Aws, A. L., Ping, T. A., & Al-Okaily, M. (2021). Towards business intelligence success measurement in an organization: A conceptual study. Journal of System and Management Sciences, 11(2), 155-170.
Ayatollahi, H., & Zeraatkar, K. (2020). Factors influencing the success of knowledge management process in health care organisations: a literature review. Health Information & Libraries Journal, 37(2), 98-117.
Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66, 101635.
Bany Mohammad, A., Al-Okaily, M., Al-Majali, M., & Masa’deh, R. E. (2022). Business Intelligence and Analytics (BIA) Usage in the Banking Industry Sector: An Application of the TOE Framework. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 189.
Cepeda, G., & Vera, D. (2007). Dynamic capabilities and operational capabilities: A knowledge management perspective. Journal of Business Research, 60(5), 426–437. https://doi.org/10.1016/j.jbusres.2007.01.013
Chuang, S.-H. (2004). A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Expert Systems with Applications, 27(3), 459–465. https://doi.org/10.1016/j.eswa.2004.05.008
Cohen, J. (1988). The Effect Size index: d. In Statistical Power Analysis for the Behavioral Sciences (pp. 20–26).
Cohen, J. F., & Olsen, K. (2015). Knowledge management capabilities and firm performance: A test of universalistic, contingency and complementarity perspectives. Expert Systems with Applications, 42(3), 1178–1188. https://doi.org/10.1016/j.eswa.2014.09.002
Donate, M. J., & Sánchez de Pablo, J. D. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360–370. https://doi.org/10.1016/j.jbusres.2014.06.022
Duan, Y., Chen, Y., Liu, S., Wong, C. S., Yang, M., & Mu, C. (2023). The moderating effect of leadership empowerment on relational capital and firms' innovation performance in the entrepreneurial ecosystem: Evidence from China. Journal of Intellectual Capital, 24(1), 306-336.
Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150.
Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial Orientation, Firm Performance, and the Moderating Role of Transformational Leadership Behaviors. Journal of Management, 41(4), 1069–1097. https://doi.org/10.1177/0149206312455244
Fraihat, A. B. M. A., & Samadi, B. (2017). Knowledge Management Capabilities and Organizational Performance of Public Listed Companies : A conceptual Framework. International Journal of Business and Social Research, 07(11), 9–20.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.2307/40398521
Grant, R. (1996). Toward a knoweldge-based theory of the firm. Strategic Management Journal, 17(S2), 109–122. https://doi.org/10.1002/smj.4250171110
Hair, Hult, T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (2nd ed.). Thousand Oakes.
Hao, S., & Song, M. (2016). Technology-driven strategy and firm performance: are strategic capabilities missing links?. Journal of Business Research, 69(2), 751-759. https://doi.org/10.1016/j.jbusres.2015.07.043
Hooff, B., & Huysman, M. (2009). Managing knowledge sharing: Emergent and engineering approaches. Information & Management, 46(1), 1–8. https://doi.org/10.1016/j.im.2008.09.002
Kythreotis, A., Pashiardis, P., & Kyriakides, L. (2010). The influence of school leadership styles and culture on students’ achievement in Cyprus primary schools. Journal of Educational Administration, 48(2), 218–240. https://doi.org/10.1108/09578231011027860
Laeeque, S. H., & Babar, S. F. (2016). Examining the Moderating Role of Leadership Styles in the Relationship between Learning Organization Practices and Firm Performance Syed Harris Laeeque 1 and Dr. Samreen Fahim Babar 2. Global Management Journal for Academic & Corporate Studies, 6(1), 85–93.
Lei, H., Gui, L., & Le, P. B. (2021). Linking transformational leadership and frugal innovation: the mediating role of tacit and explicit knowledge sharing. Journal of Knowledge Management, 25(7), 1832-1852.
Liu, G., Tsui, E., & Kianto, A. (2022). Revealing deeper relationships between knowledge management leadership and organisational performance: a meta-analytic study. Knowledge Management Research & Practice, 20(2), 251-265.
Maduenyi, S., Oke, A. O., Fadeyi, O., & Ajagbe, A. M. (2015). Impact of organisational structure on organisational performance. Nigeria: Thesis Submitted to Covenant University, 354-356.
Mehralian, G., Nazari, J. A., & Ghasemzadeh, P. (2018). The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital. Journal of Knowledge Management, 22(4), 802-823.
Mohamed, B. H., Ari, I., Al-Sada, M. B. S., & Koç, M. (2021). Strategizing human development for a country in transition from a resource-based to a knowledge-based economy. Sustainability, 13(24), 13750.
Nir, A. E., & Hameiri, L. (2014). School principals’ leadership style and school outcomes: The mediating effect of powerbase utilization. Journal of Educational Administration, 52(2), 210–227. https://doi.org/10.1108/JEA-01-2013-0007
Nusair, N., Ababneh, R., & Kyung Bae, Y. (2012). The impact of transformational leadership style on innovation as perceived by public employees in Jordan. International Journal of Commerce and Management, 22(3), 182-201. https://doi.org/10.1108/10569211211260283
Orabi, T. G. A. (2016). The Impact of Transformational Leadership Style on Organizational Performance: Evidence from Jordan. International Journal of Human Resource Studies, 6(2), 89–102. https://doi.org/10.5296/ijhrs.v6i2.9427
Pallant, J. (2016). SPSS survival manual: a step by step guide to data analysis using SPSS. Step by step guide to data analysis using the SPSS program.
Panda, S., & Rath, S. K. (2021). Information technology capability, knowledge management capability, and organizational agility: The role of environmental factors. Journal of Management & Organization, 27(1), 148-174.
Papa, A., Dezi, L., Gregori, G. L., Mueller, J., & Miglietta, N. (2020). Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices. Journal of Knowledge Management, 24(3), 589-605.
Rafi, N., Ahmed, A., Shafique, I., & Kalyar, M. N. (2022). Knowledge management capabilities and organizational agility as liaisons of business performance. South Asian Journal of Business Studies, 11(4), 397-417.
Rezaei, F., Khalilzadeh, M., & Soleimani, P. (2021). Factors affecting knowledge management and its effect on organizational performance: Mediating the role of human capital. Advances in Human-Computer Interaction, 2021, 1-16.
Sahibzada, U. F., Jianfeng, C., Latif, K. F., Shafait, Z., & Sahibzada, H. F. (2022). Interpreting the impact of knowledge management processes on organizational performance in Chinese higher education: mediating role of knowledge worker productivity. Studies in Higher Education, 47(4), 713-730.
Saleem, A., & Naveed, S. (2017). Leadership and employees’ reaction to change: The role of leaders’ personal attributes and transformational leadership. Pakistan Administrative Review, 1(1), 61–83.
Santoro, G., Thrassou, A., Bresciani, S., & Del Giudice, M. (2019). Do knowledge management and dynamic capabilities affect ambidextrous entrepreneurial intensity and firms’ performance?. IEEE Transactions on Engineering Management, 68(2), 378-386.
Shaturaev, J. (2021). Indonesia: superior policies and management for better education (Community development through Education). Архив научных исследований, 1(1).
Shih, W.-L., & Tsai, C.-Y. (2016). The effects of knowledge management capabilities on perceived school effectiveness in career and technical education. Journal of Knowledge Management, 20(6), 1373–1392. https://doi.org/10.1108/JKM-12-2015-0515
Taouab, O., & Issor, Z. (2019). Firm performance: Definition and measurement models. European Scientific Journal, 15(1), 93-106.
Trading Economies. (2022). Jordan GDP Annual Growth Rate. Retrieved May, 2022, from http://www.tradingeconomics.com/jordan/gdp-growth-annual
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