How to cite this paper
Sutanto, J., Harianto, E., Krisprimandoyo, D & Balkan, N. (2024). The integration of supplier and customer: The role of trust as a mediator on supply chain performance in small retail stores.Uncertain Supply Chain Management, 12(3), 1969-1980.
Refrences
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Chen, L., Peng, J., Liu, Z., & Zhao, R. (2017). Pricing and Effort Decisions for a Supply Chain with Uncertain Information. International Journal of Production Research, 55, 264-284.https://doi.org/10.1080/00207543.2016.1204475
Christa, U., & Kristinae, V. (2021). The effect of product innovation on business performance during the COVID-19 pandemic. Uncertain Supply Chain Management, 9(1), 151-158
Delbufalo, E. (2012). Outcomes of inter-organizational trust in supply chain relationships: A systematic literature review and a meta-analysis of the empirical evidence. Supply Chain Management, 17(4), 377-402.
Deshpande, A.R. (2012). Supply chain management dimensions, supply chain performance and organizational performance: An integrated framework. International Journal of Business and Management, 7(8),1-19
Dominguez, R., Cannella, S., Framinan, J. (2014). On bullwhip-limiting strategies in divergent supply chain network. Computers & Industrial Engineering, 73(1), 85 -95
Fuentes, J.M., Diaz, M.S., & Vega, P.G. (2016). Improving supply chain responsiveness through advanced manufacturing technology. The mediating role of internal and external integration. Production Planning & Control, 27(9), 686 – 697. DOI: 10.1080/09537287.2016.1166277
Gandhi, A. V., Shaikh, A., & Sheorey, P. A. (2017). Impact of supply chain management practices on firm performance. International Journal of Retail & Distribution Management, 45, 366-384. https://doi.org/10.1108/IJRDM-06-2015-0076
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Hair, J., Hult, G., Ringle, C., & Sarstedt, M. (2014). A Primier on partial least squares structural equation modeling (PLS- SEM). America: SAGE Publication, Inc.
He, Y, Lai, K.K., Sun, H., Chen, Y. (2014). The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory. International Journal of Production Economics, 147, 260-270
Hejatzi, M.T. (2022) The association between organizational performance and supply chain management practice. Uncertain Supply Chain Management, 10(4), 1218-1232. https://doi.:10.5267/j.uscm.2022.8.006
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Ali, F., Rasoolimanesh, S.M., Sarstedt, M., Ringle, C.M., & Ryu, K. (2018). An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research. International Journal of Contemporary Hospitality Management, 30(1), 514-538. https://doi.org/10.1108/IJCHM-10-2016-0568
Alfalla-Luque, R., Medina-Lopez, C., & Schrage, H. (2013). A study of supply chain integration in the aeronautics sector. Production Planning & Control, 24(8/9), 769-784. https://doi.org /10.1080/09537287.2012.666868
Alkhatib, S., F. (2017). Strategic logistics outsourcing: Upstream-downstream supply chain comparison. Journal of Global Operations and Strategic Sourcing, 10(3),.309-333. https://doi.org/10.1108/JGOSS-08-2016-0024
Almeida, M.M.K., Marins, F.A.S., Salgado, A.M.P., Santos, F.C.A., & Silva, S.L. (2017). The importance of trust and collaboration between companies to mitigate the bullwhip effect in supply chain management. Maringa, 39(2), 201-210
Al-Nazer, N. (2022). A study on the relationship between supply chain integration and firm performance. Uncertain Supply Chain Management, 10(2), 295-302. http://dx.doi. org/10.5267/j.uscm.2022.2.00
Asnordin, N. A., Sundram, V. P. K., & Noranee, S. (2021). The influence of supply chain integration towards supply chain performance in manufacturing firms. International Journal of Academic Research in Accounting Finance and Management Sciences, 11(1), 350-362. DOI:10.6007 /IJARAFMS /v11-i1/8851
Attia, A., & Essam Eldin, I. (2018). Organizational learning, knowledge management capability and supply chain management practices in the Saudi food industry. Journal of Knowledge Management, 22(6), 1217-1242.
Avkiran, N. K., & Ringle, C. M. (2018). Partial least squares structural equation modelling: Recent advances in banking and finance. Springer
Bachmann, R., & A. Zaheer, A. (2016). Handbook of Trust Research. USA: Edward Elgar Publishing, Incorporated
Bagher, A., N. (2018). The effect of supply chain capabilities on the performance of food companies. Journal of Financial Marketing, 2(4),1-9. https://doi.org/10.35841/finance-marketing.2.4.1-9
Barber, K. D., Garza-Reyes, J. A., Kumar, V., & Abdi, M. R. (2017). The effect of supply chain management practices on supply chain and manufacturing firms’ performance. Journal of Manufacturing Technology Management, 28, 577 - 609. https:// doi.org/10.1108/ JMTM -11-2016-0154
Basu, G., Jeyasingam, J., Habib, M., Letchmana, U., & Ravindran, R. (2017). The impact of supply chain management practices on the performance of Private Universities in Malaysia. International Journal of Supply Chain Management, 6(3), 22-35.
Boutayeb, F. (2017). Estimating the returns to education in Algeria. Asian Journal of Economic Modelling, 5(2), 147-153.
Bunduchi, R. (2013). Trust, partner selection and innovation outcome in collaborative new product development. Production Planning & Control, 24(2/3), 145-57.
Bowersox, D.J. (2013). Supply chain logistics management. 4th ed. New York: McGraw Hill Higher Education, New York, NY.
Cahyaningratria, & Naylahb, M.(20123). The effect of supply chain operational capabilities in consolidating organizational compatibility of supply chain process integration and business performance. Uncertain Supply Chain Management, 11(1), 95 – 102. DOI: 10.5267/j.uscm.2022.11.006
Cao, Q., Baker, J., & Schniederjans, D. (2014). Bullwhip effect reduction and improved business performance through guanxi: An empirical study. International Journal Production Economics, 158(C), 217 - 230
Chavez, R., Yu, W., Gimenez, C., Fynes, B., & Wiengarten, F.(2015). Customer integration and operational performance: The mediating role of information quality. Decision Support System, 80, 83 – 95
Chen, I.J., Paulraj, A. (2020). Towards of theory of supply chain management: the construct and measurement. Journal of Operations Management, 22, 119 -150.
Chen, L., Peng, J., Liu, Z., & Zhao, R. (2017). Pricing and Effort Decisions for a Supply Chain with Uncertain Information. International Journal of Production Research, 55, 264-284.https://doi.org/10.1080/00207543.2016.1204475
Christa, U., & Kristinae, V. (2021). The effect of product innovation on business performance during the COVID-19 pandemic. Uncertain Supply Chain Management, 9(1), 151-158
Delbufalo, E. (2012). Outcomes of inter-organizational trust in supply chain relationships: A systematic literature review and a meta-analysis of the empirical evidence. Supply Chain Management, 17(4), 377-402.
Deshpande, A.R. (2012). Supply chain management dimensions, supply chain performance and organizational performance: An integrated framework. International Journal of Business and Management, 7(8),1-19
Dominguez, R., Cannella, S., Framinan, J. (2014). On bullwhip-limiting strategies in divergent supply chain network. Computers & Industrial Engineering, 73(1), 85 -95
Fuentes, J.M., Diaz, M.S., & Vega, P.G. (2016). Improving supply chain responsiveness through advanced manufacturing technology. The mediating role of internal and external integration. Production Planning & Control, 27(9), 686 – 697. DOI: 10.1080/09537287.2016.1166277
Gandhi, A. V., Shaikh, A., & Sheorey, P. A. (2017). Impact of supply chain management practices on firm performance. International Journal of Retail & Distribution Management, 45, 366-384. https://doi.org/10.1108/IJRDM-06-2015-0076
Garson, G. D. (2016). Partial least squares regression and structural equation models. Asheboro: Statistical Associates
Hair, J. F., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442–458 https://doi.org/10.1108/IMDS-04- 2016 -0130
Hair, J., Hult, G., Ringle, C., & Sarstedt, M. (2014). A Primier on partial least squares structural equation modeling (PLS- SEM). America: SAGE Publication, Inc.
He, Y, Lai, K.K., Sun, H., Chen, Y. (2014). The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory. International Journal of Production Economics, 147, 260-270
Hejatzi, M.T. (2022) The association between organizational performance and supply chain management practice. Uncertain Supply Chain Management, 10(4), 1218-1232. https://doi.:10.5267/j.uscm.2022.8.006
Henseler, J. (2017). Bridging design and behavioral research with variance-based structural equation modeling. Journal of Advertising, 46(1), 178-192. https://doi.org/10.1080/ 00913367.2017.1281780
Hoang, T.L., Nguyen, Q.N., Phung, P.V., & Hien, T.D. (2022). The association among collaboration, risk, and supply chain performance. Uncertain Supply Chain Management, 10(4), 1211 – 1218. DOI: 10.5267/j.uscm.2022.8.007
Hong, J., Zheng, R., Deng, H., & Zhou, Y. (2019). Green supply chain collaborative innovation, absorptive capacity, and innovation performance: Evidence from China. Journal of Cleaner Production, 241, 118377. https://doi.org/10.1016/J.JCLEPRO.2019.118377
Hongyun, T. (2021). Interfirm value co-creation and firm performance Nexus In Ghanaian SMES, supply chain integration: Mediating roles stakeholder pressure and innovation capability. Sustainability, 13, 2351. https://doi.org/10.3390/su13042351
Hotlan, S. (2021). Supply chain integration, flexibility, enables resilience, and innovation to improve business performance In Covid-19 Era. Sustainability, 13, 4669. https://doi.org/ 10.3390/su13094669https://www.mdpi.com/journal/sustainability
Huang, M.C., Yen, G.F., & Liu, T.C. (2014). Re-examining supply chain integration and the supplier’s performance relationship under uncertainty. Supply Chain Management: An International Journal, 19(1), 64 –78
Hugos, M., H. (2011). Essentials of supply chain management, 3rd Ed, 332, John Wiley & Sons.
Huo, B., Qi, Y., Wang, Z., & Zhao, X. (2014). The impact of supply chain integration on firm performance: The moderating role of competitive strategy. Supply Chain Management: An International Journal, 19(4), 369-384.DOI:10.1108/SCM-03-2013-0096.
Huo, B. (2012). The impact of supply chain integration on company performance: on organizational capability perspective. Supply Chain Management: An International Journal, 17(6), 596-610
Irfan, M. (2019). Agility through process enabling and supply flexibility supply chain integration. Asia Pacific Journal of Marketing and Logistics 32(2), 519 – 547. https://doi.org/10.1108/ apjml-03-2019-0122
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