Processing, Please wait...

  • Publisher Home
  • Home
  • 🔙 Back
  • 📚 Journals
    • ⚙️ IJIEC - Industrial Engineering Computations
    • 🌐 IJDNS - Data and Network Science
    • 🧪 CCL - Current Chemistry Letters
    • 💹 AC - Accounting
    • 🎯 DSL - Decision Science Letters
    • 🚛 USCM - Uncertain Supply Chain Management
    • 🏗️ JPM - Journal of Project Management
    • 🏥 HE - Healthcare Engineering
    • 📈 SCI - Scientometrica
    • 🔩 ESM - Engineering Solid Mechanics
    • 🌿 JFS - Journal of Future Sustainability
    • 💼 MSL - Management Science Letters
  • 📝 Submit Article
  • 📊 Statistics
  • 📋 About
    • 📄 About Us
    • 📰 Blog
    • 📢 News
    • 📧 Contact
  • 📺 Tutorial
  • Search:
  • Advanced Search

Growing Science » Uncertain Supply Chain Management » The effect of the comprehensive quality management strategies on environmentally responsible activities and the performance of the organizations

⭐ Highly Cited Articles

  • Jaya Algorithm
  • Rao Algorithm
  • TLBO Algorithm
  • ChatGPT and Blended Learning

Journals

  • IJIEC (840)
  • IJDS (1032)
  • DSL (759)
  • ESM (434)
  • CCL (563)
  • JPM (350)
  • AC (572)
  • JFS (106)
  • MSL (2658)
  • USCM (1104)
  • HE (54)
  • SCI (53)

USCM Volumes

    • ▼ Volume 15 (5)
      • Issue 1 (5)
    • ▼ Volume 14 (22)
      • Issue 1 (5)
      • Issue 2 (5)
      • Issue 3 (5)
      • Issue 4 (7)
    • ▼ Volume 13 (62)
      • Issue 1 (15)
      • Issue 2 (15)
      • Issue 3 (15)
      • Issue 4 (17)
    • ▼ Volume 12 (244)
      • Issue 1 (55)
      • Issue 2 (59)
      • Issue 3 (63)
      • Issue 4 (67)
    • ▼ Volume 11 (190)
      • Issue 1 (42)
      • Issue 2 (45)
      • Issue 3 (50)
      • Issue 4 (53)
    • ▼ Volume 10 (150)
      • Issue 1 (28)
      • Issue 2 (32)
      • Issue 3 (44)
      • Issue 4 (46)
    • ▼ Volume 9 (117)
      • Issue 1 (25)
      • Issue 2 (26)
      • Issue 3 (32)
      • Issue 4 (34)
    • ▼ Volume 8 (82)
      • Issue 1 (20)
      • Issue 2 (15)
      • Issue 3 (17)
      • Issue 4 (30)
    • ▼ Volume 7 (57)
      • Issue 1 (8)
      • Issue 2 (19)
      • Issue 3 (14)
      • Issue 4 (16)
    • ▼ Volume 6 (25)
      • Issue 1 (7)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)
    • ▼ Volume 5 (26)
      • Issue 1 (6)
      • Issue 2 (6)
      • Issue 3 (8)
      • Issue 4 (6)
    • ▼ Volume 4 (31)
      • Issue 1 (10)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (9)
    • ▼ Volume 3 (39)
      • Issue 1 (9)
      • Issue 2 (13)
      • Issue 3 (10)
      • Issue 4 (7)
    • ▼ Volume 2 (32)
      • Issue 1 (7)
      • Issue 2 (5)
      • Issue 3 (10)
      • Issue 4 (10)
    • ▼ Volume 1 (22)
      • Issue 1 (4)
      • Issue 2 (6)
      • Issue 3 (6)
      • Issue 4 (6)

🔑 Keywords

Jordan(175)
Supply chain management(172)
Vietnam(154)
Customer satisfaction(124)
Performance(117)
Supply chain(115)
Artificial intelligence(108)
Service quality(101)
Competitive advantage(100)
SMEs(95)
Sustainability(94)
Tehran Stock Exchange(94)
optimization(88)
Financial performance(86)
TOPSIS(85)
Trust(85)
Genetic Algorithm(81)
Organizational performance(81)
Job satisfaction(81)
Social media(80)


» Show all keywords

✍️ Authors

Naser Azad(82)
Zeplin Jiwa Husada Tarigan(70)
Mohammad Reza Iravani(65)
Endri Endri(45)
Hotlan Siagian(43)
Muhammad Alshurideh(42)
Dmaithan Almajali(39)
Jumadil Saputra(37)
Muhammad Turki Alshurideh(35)
Ahmad Makui(33)
Sautma Ronni Basana(33)
Barween Al Kurdi(32)
Basrowi Basrowi(31)
Mohammad Khodaei Valahzaghard(30)
Haitham M. Alzoubi(30)
Ni Nyoman Kerti Yasa(30)
Hassan Ghodrati(30)
Shankar Chakraborty(29)
Sulieman Ibraheem Shelash Al-Hawary(28)
Mahmoud Allahham(28)


» Show all authors

🌍 Countries

1. Algeria (52)
2. Angola (2)
3. Argentina (22)
4. Armenia (2)
5. Australia (52)
6. Austria (2)
7. Bahrain (26)
8. Bangladesh (58)
9. Belarus (4)
10. Belgium (3)
11. Benin (2)
12. Benin Republic (1)
13. Bhutan (1)
14. Bosnia and Herzegovina (1)
15. Botswana (9)
16. Brazil (40)
17. Brunei (1)
18. Bulgaria (1)
19. Burkina Faso (1)
20. Cameroon (1)
Total: 121 countries

Show all countries
Uncertain Supply Chain Management
ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 12 Issue 3 pp. 1379-1390, 2024

The effect of the comprehensive quality management strategies on environmentally responsible activities and the performance of the organizations Pages 1379-1390 PDF Download PDF

Authors: Ahmad Hanandeh, Ayman Mansour, Sakher Najdawi, Omar Kanaan, Ghaith Abualfalayeh, Kilani Qais

📋 Author Affiliations:
A. Hanandeh ORCID 1, A. Mansour ORCID 1, S. Najdawi2, O. Kanaan ORCID 1, G. Abualfalayeh ORCID 1, K. Qais1
1 Business Administration Department, Business Faculty, Applied Science Private University, MEU Research Center, Middle East University, Jordan
2 Business Administration department, college of administrative sciences, Applied Science University, Bahrain
doi 10.5267/j.uscm.2024.4.013
Crossref 10 Source: CrossRef

🔑 Keywords: Total Quality Management, Supplier Partnership, Leadership Commitment, Quality Management System, Teamwork and collaboration, Sustainability, Organizational Performance

Abstract: The objective of this research is to investigate the impact of Total Quality Management (TQM) principles on the effectiveness of sustainable practices, as well as the effects of these practices on the entire performance of firms that operate within this industry. The study will look at how these practices have become more efficient. It is still necessary to conduct additional research to fill the information gap concerning the effect of TQM approaches on sustainable practices and overall organizational performance in the Jordan Tourism sector. The study will place a particular emphasis on the significance of TQM methodologies and sustainable practices in enhancing organizational dynamics and competitiveness. The research chose the following TQM practices: supplier partnership, leadership commitment, quality management system, and teamwork and collaboration to measure their impacts on building sustainable practices and improving organizational performance through distributed 221 research questionnaires and retrieved 187 valid data. The Jordanian tourism industry will serve as the setting for an examination into the relationship between TQM methodologies, sustainable practices, and organizational outcomes. The analysis will be carried out through the utilization of a case study technique in the Jordan tourism board which is considered the largest tourism institution in Jordan's tourism sector. The research endeavors to provide significant insights into the effectiveness of TQM implementation and provides information concerning the impact that TQM has on sustainable practices and the overall performance of organizations. The findings of the research are intended to provide practical consequences for businesses that cater to tourists in Jordan in the goal of achieving a sustained competitive advantage and improving overall performance. The significance of adopting TQM principles into sustainable operations will be brought into crystal clearer focus. Businesses in the tourist industry can intentionally implement and make use of TQM techniques to improve their sustainable practices, improve the quality of their services, and ultimately boost their competitiveness in the market and increase their chances of success. This research aims to present empirical data on the impact of TQM approaches on sustainable practices and overall organizational performance in the Jordanian tourism industry.

How to cite this paper
APA: Hanandeh, A., Mansour, A., Najdawi, S., Kanaan, O., Abualfalayeh, G & Qais, K. (2024). The effect of the comprehensive quality management strategies on environmentally responsible activities and the performance of the organizations. Uncertain Supply Chain Management, 12(3), 1379-1390.
Chicago/Turabian: Hanandeh, A., Mansour, A., Najdawi, S., Kanaan, O., Abualfalayeh, G & Qais, K. 2024. "The effect of the comprehensive quality management strategies on environmentally responsible activities and the performance of the organizations." Uncertain Supply Chain Management 12, no. 3 (2024): 1379-1390.
AMA: Hanandeh, A., Mansour, A., Najdawi, S., Kanaan, O., Abualfalayeh, G & Qais, K. The effect of the comprehensive quality management strategies on environmentally responsible activities and the performance of the organizations. Uncertain Supply Chain Management. 2024;12(3):1379-1390.

References
Abbas, J. (2020). Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility. Journal of Cleaner Production, 242, 118458.
Ahmed, R. R., Akbar, W., Aijaz, M., Channar, Z. A., Ahmed, F., & Parmar, V. (2023). The role of green innovation on environmental and organizational performance: Moderation of human resource practices and management commitment. Heliyon, 9(1).
Al-Amarneh, A., & Yaseen, H. (2014). Corporate governance and dividend policy in Jordan. International Journal of Economics and Finance, 6(4), 210-219.
Andersson, S., Svensson, G., Otero‐Neira, C., Laurell, H., Lindgren, J., & Karlsson, N. P. (2023). Sustainable development considerations in supply chains: Firms' relationships with stakeholders in their business sustainability practices—A triangular comparison. Business Strategy and the Environment, 32(4), 1885-1899.
Baqleh, L. A., & Alateeq, M. M. (2023). The Impact of Supply Chain Management Practices on Competitive Advantage: The Moderating Role of Big Data Analytics. International Journal of Professional Business Review, 8(3), 3.
Cahyono, Y., Purwoko, D., Koho, I., Setiani, A., Supendi, S., Setyoko, P., ... & Wijoyo, H. (2023). The role of supply chain management practices on competitive advantage and performance of halal agroindustry SMEs. Uncertain Supply Chain Management, 11(1), 153-160.
Chege, S. M., & Wang, D. (2020). The influence of technology innovation on SME performance through environmental sustainability practices in Kenya. Technology in Society, 60, 101210.
Chen, H., & Su, W. (2023). Innovation and application of enterprise's supply chain management mode under the background of Industry 4.0. International Journal of Technology Management, 91(1-2), 19-38.
Chen, R., Lee, Y. D., & Wang, C. H. (2020). Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability. Total Quality Management & Business Excellence, 31(5-6), 451-468.
Found, P., Lahy, A., Williams, S., Hu, Q., & Mason, R. (2018). Towards a theory of operational excellence. Total Quality Management & Business Excellence, 29(9-10), 1012-1024.
Garcia Alcaraz, J. L., Martinez Hernandez, F. A., Olguin Tiznado, J. E., Realyvasquez Vargas, A., Jimenez Macias, E., & Javierre Lardies, C. (2021). Effect of quality lean manufacturing tools on commercial benefits gained by Mexican maquiladoras. Mathematics, 9(9), 971.
Gaunt, H., & Treacy, D. S. (2020). Ensemble practices in the arts: A reflective matrix to enhance team work and collaborative learning in higher education. Arts and humanities in higher education, 19(4), 419-444.
Hair, J. F., Astrachan, C. B., Moisescu, O. I., Radomir, L., Sarstedt, M., Vaithilingam, S., & Ringle, C. M. (2021). Executing and interpreting applications of PLS-SEM: Updates for family business researchers. Journal of Family Business Strategy, 12(3), 100392.
Johnson, W. C., & Chvala, R. J. (2017). Management System. In Total Quality in Marketing (pp. 105-131). Routledge.
Khasanah, U., Riyanto, Y., & Setyowati, S. (2023). Total Quality Management (TQM) in Education: School Quality Management for Quality Educational Services at Senior High Schools. SAR Journal, 6(3), 2619-9955.
Knoll, T., Liaqat, A., & Monroy-Hernández, A. (2023). ARctic Escape: Promoting Social Connection, Teamwork, and Collaboration Using a Co-Located Augmented Reality Escape Room. In Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (pp. 1-6).
Martins, P., Nascimento, G., & Moreira, A. (2023). Leadership and turnover intentions in a public hospital: The mediating effect of organisational commitment and moderating effect by activity department. Administrative Sciences, 13(1), 18.
Mironova, L. I., & Vilisova, A. D. (2023). Educational management: Managing the process of developing an electronic educational resource based on the university’s quality management system. In AIP Conference Proceedings (Vol. 2701, No. 1). AIP Publishing.
Nilsson, J., & Odbratt, M. (2023). Buyer-Supplier Partnerships within IT Purchasing A case study at Volvo Group.
Nyathi, M., & Kekwaletswe, R. (2023). Realizing employee and organizational performance gains through electronic human resource management use in developing countries. African Journal of Economic and Management Studies, 14(1), 121-134.
Ong, F., Purwanto, A., Supono, J., Hasna, S., Novitasari, D., & Asbari, M. (2020). Does Quality Management System ISO 9001: 2015 Influence Company Performance? Answers from Indonesian Tourism Industries. Test Engineering & Management, 83, 24808-24817.
Park, J. G., Zhu, W., Kwon, B., & Bang, H. (2023). Ethical leadership and follower unethical pro-organizational behavior: examining the dual influence mechanisms of affective and continuance commitments. The International Journal of Human Resource Management, 1-31.
Paschina, S. (2023). Trust in Management and Work Flexibility: A Quantitative Investigation of Modern Work Dynamics and their Impact on Organizational Performance.
Petcu, M. A., Sobolevschi-David, M. I., & Curea, S. C. (2021). Configuration of an integrated quality-social responsibility-performance management system in the hospitality industry. Case studies: Balneary tourism Romania. Sustainability, 13(13), 7303.
Pradere, B., Mallet, R., de La Taille, A., Bladou, F., Prunet, D., Beurrier, S., ... & Pinar, U. (2023). Climate-smart actions in the operating theatre for improving sustainability practices: a systematic review. European Urology, 83(4), 331-342.
Pudjowati, J., Cakranegara, P. A., Pesik, I. M., Yusuf, M., & Sutaguna, I. N. T. (2024). The Influence Of Employee Competence And Leadership On The Organizational Commitment Of Perumda Pasar Juara Employees. Jurnal Darma Agung, 30(2), 606-613.
Rajest, S. S., Shynu, T., & Regin, R. (2023). The effects of effective management of human resources on the overall performance of an organization. Central Asian Journal of Mathematical Theory and Computer Sciences, 4(1), 1-20.
Sardana, D., Gupta, N., Kumar, V., & Terziovski, M. (2020). CSR ‘sustainability’ practices and firm performance in an emerging economy. Journal of Cleaner Production, 258, 120766.
Sharma, M., & Joshi, S. (2023). Digital supplier selection reinforcing supply chain quality management systems to enhance firm's performance. The TQM Journal, 35(1), 102-130.
Smith, S., Wallis, A., King, O., Moretti, D., Vial, P., Shafiq, J., ... & Delaney, G. P. (2020). Quality management in radiation therapy: A 15 year review of incident reporting in two integrated cancer centres. Technical innovations & patient support in radiation oncology, 14, 15-20.
Susanto, P. C., Agusinta, L., Setyawati, A., & Panjaitan, A. R. P. (2023). Determinant Organization Commitment and Development Organization: Analysis Servant Leadership, Transformational Leadership, Transactional Leadership. Formosa Journal of Multidisciplinary Research, 2(3), 541-558.
Taxirovna, A. S. (2024). Collaborative learning: focusing on techniquues that promote teamwork and shared knowledge among students. So ‘Ngi ilmiy tadqiqotlar nazzariyasi, 7(1), 118-123.
Wullschleger, A., Vörös, A., Rechsteiner, B., Rickenbacher, A., & Merki, K. M. (2023). Improving teaching, teamwork, and school organization: Collaboration networks in school teams. Teaching and Teacher Education, 121, 103909.
Xie, Q., Gao, Y., Xia, N., Zhang, S., & Tao, G. (2023). Coopetition and organizational performance outcomes: A meta-analysis of the main and moderator effects. Journal of Business Research, 154, 113363.
Yang, M., Naveed, S., Khan, W. A., Jamil, M. N., Javed, S., Riasat, S., & Mukhtar, Z. (2023). Total Quality Management: Main Obstacles And Countermeasures Of Implementing In Pakistan. PalArch's Journal of Archaeology of Egypt/Egyptology, 20(2), 194-204.
Yaseen, H., & Al-Amarneh, A. (2015). Corporate Governance and the Financial Leverage: Evidence from Jordan. Corporate Governance, 6(12), 180-187.
Yaseen, H., Iskandrani, M., Ajina, A., & Hamad, A. (2019). Investigating the relationship between board diversity & corporate social responsibility (CSR) performance: Evidence from France. Academy of Accounting and Financial Studies Journal, 23(4), 1-11.
Yasin, R., Jan, G., Huseynova, A., & Atif, M. (2023). Inclusive leadership and turnover intention: the role of follower–leader goal congruence and organizational commitment. Management Decision, 61(3), 589-609.
Yusuf, F. A. (2023). Total quality management (TQM) and quality of higher education: A meta-analysis study. International Journal of Instruction, 16(2), 161-178.
Zen, A. (2023). Mini Review: Organization Commitment, Organization Sustainability, Resilience, Community Social Behavior, Transformational Leadership. Formosa Journal of Science and Technology, 2(3), 875-890.
Zhao, L., Gu, J., Abbas, J., Kirikkaleli, D., & Yue, X. G. (2023). Does quality management system help organizations in achieving environmental innovation and sustainability goals? A structural analysis. Economic research-Ekonomska istraživanja, 36(1), 2484-2507.
Zulu, S. L., Zulu, E., Chabala, M., & Chunda, N. (2023). Drivers and barriers to sustainability practices in the Zambian Construction Industry. International Journal of Construction Management, 23(12), 2116-2125.
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5

📚 Journal: Uncertain Supply Chain Management | 📅 Year: 2024 | 📖 Volume: 12 | 📄 Issue: 3 | 👁️ Views: 951 | 📊 Crossref: 10

Related Articles:
  • The role of supply chain integration, management commitment and supply chain challenges on supply chain performance and MSMEs performance
  • Linking supply chain management practices with supply chain performance and food and beverage: Evidence from SMEs' competitive advantage
  • Exploring the relationship of supply chain transformational leadership and supply chain innovations performance on MSMEs satisfaction supply chain outcomes
  • The role of green supply chain management (GSCM) on the competitiveness and performance of Indonesian manufacturing companies
  • The role of supply chain management in entrepreneurial activities and product innovation on SMEs performance

📝 Ready to share your research?

Uncertain Supply Chain Management is accepting new submissions for upcoming issues. Join our community of authors and publish your work with us.

✓ Open access
✓ Rigorous peer review
✓ Fast publication
📤 Submit Your Manuscript →

📖 Author Guidelines

® 2010-2026 GrowingScience.Com