How to cite this paper
Al-Maaitah, N. (2024). Investigating the interplay between supply chain agility, human capital and supply chain performance in the healthcare sector of Jordan.Uncertain Supply Chain Management, 12(2), 751-760.
Refrences
Ab Hamid, M. R., Waqas Sami, & Mohmad Sidek, M. H. (2017). Discriminant validity assessment: Use of Fornell & Larcker criterion versus HTMT criterion. Journal of Physics: Conference Series, 890(1), 012163.
Al-Shboul, M. D. A., & Alsmairat, M. A. (2023). Enabling supply chain efficacy through SC risk mitigation and absorptive capacity: an empirical investigation in manufacturing firms in the Middle East region–a moderated-mediated model. Supply Chain Management: An International Journal, 28(5), 909-922.
Alsmairat, M., & Aldakhil, A. (2022). Modeling the interrelationships among environmental forces, organizational capabilities, and supply chain sustainability. Uncertain Supply Chain Management, 10(1), 117-124.
Alsmairat, M. A., El Baz, J., & Al-Ma'aitah, N. (2023). Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives: evidence from Jordanian public hospitals in the aftermath of COVID-19. International Journal of Quality & Reliability Management. Vol. ahead-of-print No. ahead-of-print.
Arena, M. J., & Uhl-Bien, M. (2016). Complexity leadership theory: Shifting from human capital to social capital. People and Strategy, 39(2), 22.
Arora, M., & Gigras, Y. (2018). Importance of supply chain management in healthcare of third world countries. International Journal of Supply and Operations Management, 5(1), 101-106.
Aryee, S., Walumbwa, F. O., Seidu, E. Y. M., & Otaye, L. E. (2016). Developing and leveraging human capital resource to promote service quality: Testing a theory of performance. Journal of Management, 42(2), 480-499.
Asamoah, K., Asare-Bediako, E., & Adu-Poku, J. (2023). Effects of Supply Chain Visibility on Supply Chain Performance in Ghana Health Service: The Case of Kumasi Metro Health Directorate. Open Journal of Business and Management, 11(2), 437-463.
Baltacioglu, T., Ada, E., Kaplan, M. D., Yurt, O., & Kaplan, Y. C. (2007). A new framework for service supply chains. The Service Industries Journal, 27(2), 105-124.
Bhattacharjee, P., & Ray, P. K. (2014). Patient flow modeling and performance analysis of healthcare delivery processes in hospitals: A review and reflections. Computers & Industrial Engineering, 78, 299–312.
Boon, C., Eckardt, R., Lepak, D., & Boselie, P. (2018). Integrating strategic human capital and strategic human resource management. The International Journal of Human Resource Management, 29(1), 34-67.
Brusset, X. (2016). Does supply chain visibility enhance agility? International Journal of Production Economics, 171, 46-59.
Budgett, A., Gopalakrishnan, M., & Schneller, E. (2017). Procurement in public & private hospitals in Australia and Costa Rica—a comparative case study. Health Systems, 6, 56-67.
Cai, Z., Huang, Q., Liu, H., & Liang, L. (2016). The moderating role of information technology capability in the relationship between supply chain collaboration and organizational responsiveness: evidence from China. International Journal of Operations & Production Management, 36(10).
Calatayud, A., Mangan, J., & Christopher, M. (2019). The self-thinking supply chain. Supply Chain Management, 24(1), 22-38.
De Treville, S., Shapiro, R. D., & Hameri, A.-P. (2004). From supply chain to demand chain: The role of lead time reduction in improving demand chain performance. Journal of Operations Management, 21(6), 613-627.
El Dahshan, M. E. A., Keshk, L. I., & Dorgham, L. S. (2018). Talent management and its effect on organization performance among nurses at shebin el-kom hospitals. International Journal of Nursing, 5(2), 108-123.
Fayezi, S., Zutshi, A., & O’Loughlin, A. (2017). Understanding and development of supply chain agility and flexibility: A structured literature review. International Journal of Management Reviews, 19(4), 379-407.
Gligor, D. M., Holcomb, M. C., & Stank, T. (2013). A multidisciplinary approach to supply chain agility: Conceptualization and scale development. Journal of Business Logistics, 34(2), 94-108.
Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis: A global perspective (Vol. 7).
Halder, N. (2018). Investing in human capital: Exploring causes, consequences, and solutions to nurses’ dissatisfaction. Journal of Research in Nursing, 23(8), 659-675.
Hatam Siahkal Mahalleh, A., Mehregan, M. R., & Yousefzadeh, S. (2022). Prioritize the Dimensions of Agile Hospital Supply Chain with Combination of Interpretive Structural Modeling and Analytic Network Process. Caspian Journal of Health Research, 7(3), 137-150.
Ho, H., & Kuvaas, B. (2020). Human resource management systems, employee well‐being, and firm performance from the mutual gains and critical perspectives: The well‐being paradox. Human Resource Management, 59(3), 235-253.
Hong, P., Kim, S., & Dobrzykowski, D. (2012). Healthcare supply chain for competitive advantage: The case for Korea. In 5th Annual Symposium and Workshop in Global Supply Chains, March 8-10, Tokyo, Japan.
Huang, J.-W., & Li, Y.-H. (2017). The mediating role of ambidextrous capability in learning orientation and new product performance. Journal of Business and Industrial Marketing, 32(5).
Huo, B., Han, Z., Chen, H., & Zhao, X. (2015). The effect of high-involvement human resource management practices on supply chain integration. International Journal of Physical Distribution & Logistics Management, 45(8), 716-746.
Hussain, S., Alsmairat, M., Al-Ma'aitah, N., & Almrayat, S. (2023). Assessing quality performance through seven total quality management practices. Uncertain Supply Chain Management, 11(1), 41-52.
Jermsittiparsert, K., & Kampoomprasert, A. (2019). The agility, adaptability, and alignment as the determinants of the sustainable humanitarian supply chain design. Humanities and Social Sciences Reviews, 7(2), 539-547.
Jin, Y., Hopkins, M. M., & Wittmer, J. L. S. (2010). Linking human capital to competitive advantages: Flexibility in a manufacturing firm’s supply chain. Human Resource Management, 49(5), 939-963.
Kureshi, N. I., Mann, R., Khan, M. R., & Qureshi, M. F. (2009). Quality management practices of SME in developing countries: A survey of manufacturing SME in Pakistan. Journal of Quality and Technology Management, 5(2), 63-89.
Lee, I., & Mangalaraj, G. (2022). Big data analytics in supply chain management: A systematic literature review and research directions. Big Data and Cognitive Computing, 6(1), 17. https://doi.org/10.3390/bdcc6010017
Lin, N. (2017). Building a network theory of social capital. Social Capital, 3-28.
Mandal, S. (2018). Influence of human capital on healthcare agility and healthcare supply chain performance. Journal of Business & Industrial Marketing, 33(7), 1012-1026. https://doi.org/10.1108/JBIM-06-2017-0141
Mani, V., Gunasekaran, A., & Delgado, C. (2018). Enhancing supply chain performance through supplier social sustainability: An emerging economy perspective. International Journal of Production Economics, 195, 259-272.
Marginson, S. (2019). Limitations of human capital theory. Studies in Higher Education, 44(2), 287-301.
Mushtaha, A. S., & Alsmairat, M. A. K. (2023). The Role of Big Data tools and Supply Chain Capabilities in Promoting Supply Chain Sustainability: Insights using Balanced Scorecard Approach. In 2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023.
Oliver, R. K., & Webber, M. D. (1982). Supply-chain management: Logistics catches up with strategy. Outlook, 5(1), 42-47.
Rakovska, M. A., & Stratieva, S. V. (2018). A taxonomy of healthcare supply chain management practices. Supply Chain Forum: An International Journal, 19(1), 4-24.
Rizvi, Y. (2011). Human capital development role of Human Resources (HR) during mergers and acquisitions. African Journal of Business Management, 5(2), 261.
Rungsrisawat, S., & Jermsittiparsert, K. (2019). Does human capital improve health care agility through health care supply chain performance? The moderating role of technical orientation. International Journal of Supply Chain Management, 8(5), 792-803.
Russell, D. M., & Swanson, D. (2019). Transforming information into supply chain agility: An agility adaptation typology. International Journal of Logistics Management, 30(1), 32-355.
Saa’da, R. J., Al-Nsour, M., Altarawneh, A. M., Suifan, T. S., Sweis, R., Akhorshaideh, A. H. O., & Al-Lozi, K. S. A. (2022). The Impact of Supply Chain Management Practices On Supply Chain Agility-Empirical Study In Medical Sector. Academy of Strategic Management Journal, 21(1), 1-15.
Senna, P., Reis, A., Marujo, L. G., Ferro de Guimarães, J. C., Severo, E. A., & dos Santos, A. C. D. S. G. (2023). The influence of supply chain risk management in healthcare supply chain performance. Production Planning & Control. Advance online publication.
Shahadat, M. M. H., Chowdhury, A. H. M. Y., Nathan, R. J., & Fekete-Farkas, M. (2023). Digital Technologies for Firms’ Competitive Advantage and Improved Supply Chain Performance. Journal of Risk and Financial Management, 16(2), 94.
Sindhwani, R., Singh, P. L., Iqbal, A., Prajapati, D. K., & Mittal, V. K. (2019). Modeling and analysis of factors influencing agility in healthcare organizations: An ISM approach. In Advances in Industrial and Production Engineering: Select Proceedings of FLAME 2018 (pp. 683-696). Springer Singapore.
Sukati, I., Hamid, A. B., Baharun, R., Md Yusoff, R., & Anuar, M. A. (2012). The effect of organizational practices on supply chain agility: An empirical investigation on Malaysia manufacturing industry. Procedia-Social and Behavioral Sciences, 40, 274-281.
Tarigan, Z. J. H., Siagian, H., & Jie, F. (2021). Impact of internal integration, supply chain partnership, supply chain agility, and supply chain resilience on sustainable advantage. Sustainability, 13(10), 5460.
Tukamuhabwa, B. R. (2023). Supply chain orientation and supply chain risk management capabilities: Mechanisms for supply chain performance of agro-food processing firms in Uganda. Journal of African Business. Advance online publication.
Vaishnavi, V., Suresh, M., & Dutta, P. (2019). Modelling the readiness factors for agility in a healthcare organization: A TISM approach. Benchmarking: An International Journal.
Wiengarten, F., Onofrei, G., Humphreys, P., & Fynes, B. (2018). A supply chain view on certification standards: Does supply chain certification improve performance outcomes?. In ISO 9001, ISO 14001, and New Management Standards (pp. 193-214).
Wu, C., & Barnes, D. (2010). Formulating partner selection criteria for agile supply chains: A Dempster–Shafer belief acceptability optimization approach. International Journal of Production Economics, 125(2), 284-293.
Al-Shboul, M. D. A., & Alsmairat, M. A. (2023). Enabling supply chain efficacy through SC risk mitigation and absorptive capacity: an empirical investigation in manufacturing firms in the Middle East region–a moderated-mediated model. Supply Chain Management: An International Journal, 28(5), 909-922.
Alsmairat, M., & Aldakhil, A. (2022). Modeling the interrelationships among environmental forces, organizational capabilities, and supply chain sustainability. Uncertain Supply Chain Management, 10(1), 117-124.
Alsmairat, M. A., El Baz, J., & Al-Ma'aitah, N. (2023). Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives: evidence from Jordanian public hospitals in the aftermath of COVID-19. International Journal of Quality & Reliability Management. Vol. ahead-of-print No. ahead-of-print.
Arena, M. J., & Uhl-Bien, M. (2016). Complexity leadership theory: Shifting from human capital to social capital. People and Strategy, 39(2), 22.
Arora, M., & Gigras, Y. (2018). Importance of supply chain management in healthcare of third world countries. International Journal of Supply and Operations Management, 5(1), 101-106.
Aryee, S., Walumbwa, F. O., Seidu, E. Y. M., & Otaye, L. E. (2016). Developing and leveraging human capital resource to promote service quality: Testing a theory of performance. Journal of Management, 42(2), 480-499.
Asamoah, K., Asare-Bediako, E., & Adu-Poku, J. (2023). Effects of Supply Chain Visibility on Supply Chain Performance in Ghana Health Service: The Case of Kumasi Metro Health Directorate. Open Journal of Business and Management, 11(2), 437-463.
Baltacioglu, T., Ada, E., Kaplan, M. D., Yurt, O., & Kaplan, Y. C. (2007). A new framework for service supply chains. The Service Industries Journal, 27(2), 105-124.
Bhattacharjee, P., & Ray, P. K. (2014). Patient flow modeling and performance analysis of healthcare delivery processes in hospitals: A review and reflections. Computers & Industrial Engineering, 78, 299–312.
Boon, C., Eckardt, R., Lepak, D., & Boselie, P. (2018). Integrating strategic human capital and strategic human resource management. The International Journal of Human Resource Management, 29(1), 34-67.
Brusset, X. (2016). Does supply chain visibility enhance agility? International Journal of Production Economics, 171, 46-59.
Budgett, A., Gopalakrishnan, M., & Schneller, E. (2017). Procurement in public & private hospitals in Australia and Costa Rica—a comparative case study. Health Systems, 6, 56-67.
Cai, Z., Huang, Q., Liu, H., & Liang, L. (2016). The moderating role of information technology capability in the relationship between supply chain collaboration and organizational responsiveness: evidence from China. International Journal of Operations & Production Management, 36(10).
Calatayud, A., Mangan, J., & Christopher, M. (2019). The self-thinking supply chain. Supply Chain Management, 24(1), 22-38.
De Treville, S., Shapiro, R. D., & Hameri, A.-P. (2004). From supply chain to demand chain: The role of lead time reduction in improving demand chain performance. Journal of Operations Management, 21(6), 613-627.
El Dahshan, M. E. A., Keshk, L. I., & Dorgham, L. S. (2018). Talent management and its effect on organization performance among nurses at shebin el-kom hospitals. International Journal of Nursing, 5(2), 108-123.
Fayezi, S., Zutshi, A., & O’Loughlin, A. (2017). Understanding and development of supply chain agility and flexibility: A structured literature review. International Journal of Management Reviews, 19(4), 379-407.
Gligor, D. M., Holcomb, M. C., & Stank, T. (2013). A multidisciplinary approach to supply chain agility: Conceptualization and scale development. Journal of Business Logistics, 34(2), 94-108.
Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis: A global perspective (Vol. 7).
Halder, N. (2018). Investing in human capital: Exploring causes, consequences, and solutions to nurses’ dissatisfaction. Journal of Research in Nursing, 23(8), 659-675.
Hatam Siahkal Mahalleh, A., Mehregan, M. R., & Yousefzadeh, S. (2022). Prioritize the Dimensions of Agile Hospital Supply Chain with Combination of Interpretive Structural Modeling and Analytic Network Process. Caspian Journal of Health Research, 7(3), 137-150.
Ho, H., & Kuvaas, B. (2020). Human resource management systems, employee well‐being, and firm performance from the mutual gains and critical perspectives: The well‐being paradox. Human Resource Management, 59(3), 235-253.
Hong, P., Kim, S., & Dobrzykowski, D. (2012). Healthcare supply chain for competitive advantage: The case for Korea. In 5th Annual Symposium and Workshop in Global Supply Chains, March 8-10, Tokyo, Japan.
Huang, J.-W., & Li, Y.-H. (2017). The mediating role of ambidextrous capability in learning orientation and new product performance. Journal of Business and Industrial Marketing, 32(5).
Huo, B., Han, Z., Chen, H., & Zhao, X. (2015). The effect of high-involvement human resource management practices on supply chain integration. International Journal of Physical Distribution & Logistics Management, 45(8), 716-746.
Hussain, S., Alsmairat, M., Al-Ma'aitah, N., & Almrayat, S. (2023). Assessing quality performance through seven total quality management practices. Uncertain Supply Chain Management, 11(1), 41-52.
Jermsittiparsert, K., & Kampoomprasert, A. (2019). The agility, adaptability, and alignment as the determinants of the sustainable humanitarian supply chain design. Humanities and Social Sciences Reviews, 7(2), 539-547.
Jin, Y., Hopkins, M. M., & Wittmer, J. L. S. (2010). Linking human capital to competitive advantages: Flexibility in a manufacturing firm’s supply chain. Human Resource Management, 49(5), 939-963.
Kureshi, N. I., Mann, R., Khan, M. R., & Qureshi, M. F. (2009). Quality management practices of SME in developing countries: A survey of manufacturing SME in Pakistan. Journal of Quality and Technology Management, 5(2), 63-89.
Lee, I., & Mangalaraj, G. (2022). Big data analytics in supply chain management: A systematic literature review and research directions. Big Data and Cognitive Computing, 6(1), 17. https://doi.org/10.3390/bdcc6010017
Lin, N. (2017). Building a network theory of social capital. Social Capital, 3-28.
Mandal, S. (2018). Influence of human capital on healthcare agility and healthcare supply chain performance. Journal of Business & Industrial Marketing, 33(7), 1012-1026. https://doi.org/10.1108/JBIM-06-2017-0141
Mani, V., Gunasekaran, A., & Delgado, C. (2018). Enhancing supply chain performance through supplier social sustainability: An emerging economy perspective. International Journal of Production Economics, 195, 259-272.
Marginson, S. (2019). Limitations of human capital theory. Studies in Higher Education, 44(2), 287-301.
Mushtaha, A. S., & Alsmairat, M. A. K. (2023). The Role of Big Data tools and Supply Chain Capabilities in Promoting Supply Chain Sustainability: Insights using Balanced Scorecard Approach. In 2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023.
Oliver, R. K., & Webber, M. D. (1982). Supply-chain management: Logistics catches up with strategy. Outlook, 5(1), 42-47.
Rakovska, M. A., & Stratieva, S. V. (2018). A taxonomy of healthcare supply chain management practices. Supply Chain Forum: An International Journal, 19(1), 4-24.
Rizvi, Y. (2011). Human capital development role of Human Resources (HR) during mergers and acquisitions. African Journal of Business Management, 5(2), 261.
Rungsrisawat, S., & Jermsittiparsert, K. (2019). Does human capital improve health care agility through health care supply chain performance? The moderating role of technical orientation. International Journal of Supply Chain Management, 8(5), 792-803.
Russell, D. M., & Swanson, D. (2019). Transforming information into supply chain agility: An agility adaptation typology. International Journal of Logistics Management, 30(1), 32-355.
Saa’da, R. J., Al-Nsour, M., Altarawneh, A. M., Suifan, T. S., Sweis, R., Akhorshaideh, A. H. O., & Al-Lozi, K. S. A. (2022). The Impact of Supply Chain Management Practices On Supply Chain Agility-Empirical Study In Medical Sector. Academy of Strategic Management Journal, 21(1), 1-15.
Senna, P., Reis, A., Marujo, L. G., Ferro de Guimarães, J. C., Severo, E. A., & dos Santos, A. C. D. S. G. (2023). The influence of supply chain risk management in healthcare supply chain performance. Production Planning & Control. Advance online publication.
Shahadat, M. M. H., Chowdhury, A. H. M. Y., Nathan, R. J., & Fekete-Farkas, M. (2023). Digital Technologies for Firms’ Competitive Advantage and Improved Supply Chain Performance. Journal of Risk and Financial Management, 16(2), 94.
Sindhwani, R., Singh, P. L., Iqbal, A., Prajapati, D. K., & Mittal, V. K. (2019). Modeling and analysis of factors influencing agility in healthcare organizations: An ISM approach. In Advances in Industrial and Production Engineering: Select Proceedings of FLAME 2018 (pp. 683-696). Springer Singapore.
Sukati, I., Hamid, A. B., Baharun, R., Md Yusoff, R., & Anuar, M. A. (2012). The effect of organizational practices on supply chain agility: An empirical investigation on Malaysia manufacturing industry. Procedia-Social and Behavioral Sciences, 40, 274-281.
Tarigan, Z. J. H., Siagian, H., & Jie, F. (2021). Impact of internal integration, supply chain partnership, supply chain agility, and supply chain resilience on sustainable advantage. Sustainability, 13(10), 5460.
Tukamuhabwa, B. R. (2023). Supply chain orientation and supply chain risk management capabilities: Mechanisms for supply chain performance of agro-food processing firms in Uganda. Journal of African Business. Advance online publication.
Vaishnavi, V., Suresh, M., & Dutta, P. (2019). Modelling the readiness factors for agility in a healthcare organization: A TISM approach. Benchmarking: An International Journal.
Wiengarten, F., Onofrei, G., Humphreys, P., & Fynes, B. (2018). A supply chain view on certification standards: Does supply chain certification improve performance outcomes?. In ISO 9001, ISO 14001, and New Management Standards (pp. 193-214).
Wu, C., & Barnes, D. (2010). Formulating partner selection criteria for agile supply chains: A Dempster–Shafer belief acceptability optimization approach. International Journal of Production Economics, 125(2), 284-293.