How to cite this paper
Amornwattahcharoenchai, P & Naipinit, A. (2024). The influence of crisis management and management tools on firm performance: Evidence from manufacturing SMEs in Thailand.Uncertain Supply Chain Management, 12(1), 533-540.
Refrences
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Acero, R., Torralba, M., Pérez-Moya, R., & Pozo, J.A. (2020). Value stream analysis in military logistics: The improvement in order processing procedure. Applied Science, 10(106), 1-17.
Al- Shehhi, H.A.A.S., Yaacob, A.B.C., Marni, N.b., & Shehab, A.a. (2020). The role of crisis management in improving the level of human resources in the Ministry of Interior in UAE. Solid State Technology, 63(6), 9572-9579.
Ali, H.Y., Khan, M.H., & Asrar-ul-Haq, M. (2019). Factors affecting the performance of women entrepreneurs in SMEs: a case study of Punjab, Pakistan. Journal for International Business and Entrepreneurship Development, 12(1), 67-82.
Arendt, J.F.W, Verdorfer, A.P., & Kugler, K.G. (2019). Mindfulness and leadership: communication as a behavioral correlate of leader mindfulness and its effect on follower satisfaction. Frontiers in Psychology, 10,1-16.
Bollen, K.A. (1989). Structural Equation with Latent Variables, Wiley, New York.
Bank, K.F. (2017). Crisis Communications, 5th ed., Taylor & Francis, New York.
Bank of Thailand. (2020). Economic recovery in new norma. Prapiroon Journal, 3, 7-32.
Barney, J.B. (1986). Strategic factor markets: expectations, luck, and business strategy. Management Science, 42, 1231-1241.
Barney, J.B., & Arikan, A.M. (2001). The Resource-based View: Origins and Implications. Handbook of Strategic Management, Blackwell Publishers.
Byrne, B.M. (2016). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (3rd ed.). New York: Routledge.
Bovsh, L., Hopkalo, L., Levytska, I., Komarnitskyi, I., & Rasulova, A. (2021). Simulation of behavior of hotel and restaurant business staff in the conditions of covid-19 viral pandemic. Journal of Environmental Management and Tourism, 12(1), 186 -195.
Carleton, E.L, Barling, J., & Trivisonno, M. (2018). Leaders’trait mindfulness and transformational leadership: the mediating roles of leaders’ positive affect and leadership self-efficacy. Canadian Journal of Behavioral Science, 50(3), 185-194.
Coombs, W.T., Bundy, J., Pferer, M.D., & Short, C.E. (2017). Crises and crisis management: integration, interpretation, and research development. Journal of Management, 43(6), 1661–1692.
Davis, F.C, & Post, J.E. (1988). Business, and Society: Corporate Strategy, Public Policy, Ethics. 6th ed, McGraw Hill, New York.
Demir, E., & Kocaoglu, B. (2019). Maturity assessment in the technology business within the McKinsey’s 7s framework. Research Journal of Business and Management, 6(2), 158- 166.
Diamantopoulos, A. & Siguaw, J. A. (2000). Introduction to LISREL: A guide for the uninitiated. London: SAGE Publications, Inc.
Dikova, D., & Veselova, A. (2021). Performance effects of internationalization: contingency theory analysis of Russian internationalized firm. Management and Organization Review, 17(1), 173-197.
Doern, R. (2014). The experiences of small businesses during the London 2011 RiotS. International Small Business Journal, 34(3), 276-302.
Fearne, A.,Wagner, B., McDougall, N., & Loseby, D. (2021). The power of purpose lessons in agility from the Ventilator Challenge. Supply Chain Management, 26(6), 753–766.
Feinian, C., Curran, P.J., Bollen, A., Kirby, J., & Paxton, P. (2008). An empirical evaluation of the use of fixed cutoff points in RMSEA test statistic in structural equation models. Social of Sociological Methods Research, 36(4), 462-494.
Fink, S. (2013). Crisis Communications: The Definitive Guide to Managing the Message, McGraw-Hill.
Friedman, G. (2020). The Storm Before the Calm. Anchor Book, New York.
Gechkova, T., & Kaleeva, T. (2020). The McKinsey 7s model in the airport system protection. Knowledge International Journal, 42(5), 843-848.
Glomb, T.M., Duffy, M.K., Bono, J.E., & Yang, T. (2011). Mindfulness at work. Research in Personnel and Human Resources Management, 30, 115-157.
Groh, M. (2014). Strategic management in times of crisis. American Journal of Economics and Business Administration, 6(2), 49-57.
Hair, J.F., Anderson, R. E., Tatham, R. L., & Black, W.C. (2002). Multivariate Data Analysis, 6th ed., Prentice Hall, New Jersey.
Hair, J.F., Babin, B.J., & Samouel, M.A. (2003). Essentials of Business Research, Wiley, Indianapolis, IN.
Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2019). Multivariate Data Analysis, 8th ed., Cengate Learning India Private Limited, India.
Hoeft, F. (2021). The Case of sales in the automotive industry during the covid-19 pandemic. Strategic Change, 30(2), 117 – 125.
Hu, J., Chen, C., & Kuai, T. (2018). Improvement of emergency management mechanism of public health crisis in rural China: a review article. ICIC Express Letters, 47(2), 156-165.
Hu, L., & Bentler, P.M. (1999). Covariance structure analysis: conventional criteria versus new alternatives. Structural Equations Modelling, 6(1),1-55.
Hunt, S.D, & Lambe, C.J. (2000). Marketing’s contribution to business strategy: market orientation, relationship marketing, and resource advantage theory. International of Management Review, 2(1), 17-43.
Kurschus, R.J., Sarapovas, T., & Cvilikas, A. (2015). The criteria to identify a company's crisis in the SME sector. Engineering Economics, 26(2), 152-158.
Michalisin, D.M, Karau, J.S., & Tangpong, C. (2004). Top management team cohesion and superior industry returns. An Empirical Study of The Resource-based View, 29(1), 125-140.
Morris, T., & Goldsworthy, S. (2012). PR Today: The Authoritative guide to public relations, Palgrave Macmillan, United Kingdom.
Muñoz, P., Kimmitt, J., Kibler, E., & Farny, S. (2019). Living on the slopes: entrepreneurial preparedness in a context under continuous threat. Entrepreneurship & Regional Development, 31, 413-434.
Park, H., Yoo, Y., & Lee, H. (2021). 7s Model for technology protection of organizations. Sustainability Journal, 13, 1-25.
Porter, M.E. (1985). Competitive advantage: Creating and Sustaining Superior Performance. 3rd ed, Free Press, New York.
Ravanfar, M.M. (2015). Analyzing organizational structure based on 7s model of Mckinsey. International Journal of Academic Research in Business and Social sciences, 5(5), 43-55.
Reb, J., Sim, S., Chintakananda, K., & Bhave, D.P. (2015). Leading with mindfulness: exploring the relation of mindfulness with leadership behaviors, styles, and development. Foundations, Research, and Applications, 11, 256-284.
Rigdon, E.E. (1996). CFI Versus RMSEA: A Comparison of two fit indices of structural equation modelling. Structural Equation Modelling, 3(4), 369-379.
Runyan, C.R., Huddleston, P., & Swinney, J. (2006). Entrepreneurial orientation and social capital as small firm strategies: a study of gender differences from a resource-based view. Entrepreneurship Mgt, 2, 455–477.
Salvarli, M.S, & Kayiskan, D. (2018). An analysis of McKinsey 7s model and its application on organizational efficiency. International Journal of Scientific and Technological Research, 3(7), 103-111.
Saunders, M., Lewis L.K., & Thornhill, P. (2019). A Research Methods for Business Students, 8th ed, L.E.G.O, Italy.
Subramanian, N., & Suresh, M. (2022). Assessment framework for agile HRM practices. Global Journal of Flexible Systems Management, 23(1), 135–149
Suwannaphusit, U., & Chayomchai, A. (2018). Relationship between value chain essential activity management and innovation capability and performance of the group A OTOP in Thailand. University of the Thai Chamber of Commerce Journal, 38(1), 18-35.
Toivonena, T., & Siitonenb, J. (2016). Value stream analysis for complex processes and systems. Science Direct, 39, 9–15.
Tulucu, F., Anasori, E., & Madanoglu, G.K. (2022). How does mindfulness boost work engagement and inhibit psychological distress among hospital employees during the COVID-19 pandemic? The mediating and moderating role of psychological resilience. The Service Industries Journal, 42(3-4), 131-147.
Vrontis, D., Chaarani, H.E.I., Nemar S.E., & Dib, H. (2021). The relationship between managers' emotional intelligence and employees' performance. Journal for International Business and Entrepreneurship Development, 13(2), 77-196.
Warmbrod, J.R. (2014). Reporting and interpreting scores derived from Likert- type scales. Journal of Agricultural Education, 55(5), 30-47.
Wilaiwan, S. (2017). The influence of contingency of leadership on operational effectiveness, the head team of the Thai Post Co., Ltd. LPRU Management Journal, 5(2), 75-83.
Acero, R., Torralba, M., Pérez-Moya, R., & Pozo, J.A. (2020). Value stream analysis in military logistics: The improvement in order processing procedure. Applied Science, 10(106), 1-17.
Al- Shehhi, H.A.A.S., Yaacob, A.B.C., Marni, N.b., & Shehab, A.a. (2020). The role of crisis management in improving the level of human resources in the Ministry of Interior in UAE. Solid State Technology, 63(6), 9572-9579.
Ali, H.Y., Khan, M.H., & Asrar-ul-Haq, M. (2019). Factors affecting the performance of women entrepreneurs in SMEs: a case study of Punjab, Pakistan. Journal for International Business and Entrepreneurship Development, 12(1), 67-82.
Arendt, J.F.W, Verdorfer, A.P., & Kugler, K.G. (2019). Mindfulness and leadership: communication as a behavioral correlate of leader mindfulness and its effect on follower satisfaction. Frontiers in Psychology, 10,1-16.
Bollen, K.A. (1989). Structural Equation with Latent Variables, Wiley, New York.
Bank, K.F. (2017). Crisis Communications, 5th ed., Taylor & Francis, New York.
Bank of Thailand. (2020). Economic recovery in new norma. Prapiroon Journal, 3, 7-32.
Barney, J.B. (1986). Strategic factor markets: expectations, luck, and business strategy. Management Science, 42, 1231-1241.
Barney, J.B., & Arikan, A.M. (2001). The Resource-based View: Origins and Implications. Handbook of Strategic Management, Blackwell Publishers.
Byrne, B.M. (2016). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (3rd ed.). New York: Routledge.
Bovsh, L., Hopkalo, L., Levytska, I., Komarnitskyi, I., & Rasulova, A. (2021). Simulation of behavior of hotel and restaurant business staff in the conditions of covid-19 viral pandemic. Journal of Environmental Management and Tourism, 12(1), 186 -195.
Carleton, E.L, Barling, J., & Trivisonno, M. (2018). Leaders’trait mindfulness and transformational leadership: the mediating roles of leaders’ positive affect and leadership self-efficacy. Canadian Journal of Behavioral Science, 50(3), 185-194.
Coombs, W.T., Bundy, J., Pferer, M.D., & Short, C.E. (2017). Crises and crisis management: integration, interpretation, and research development. Journal of Management, 43(6), 1661–1692.
Davis, F.C, & Post, J.E. (1988). Business, and Society: Corporate Strategy, Public Policy, Ethics. 6th ed, McGraw Hill, New York.
Demir, E., & Kocaoglu, B. (2019). Maturity assessment in the technology business within the McKinsey’s 7s framework. Research Journal of Business and Management, 6(2), 158- 166.
Diamantopoulos, A. & Siguaw, J. A. (2000). Introduction to LISREL: A guide for the uninitiated. London: SAGE Publications, Inc.
Dikova, D., & Veselova, A. (2021). Performance effects of internationalization: contingency theory analysis of Russian internationalized firm. Management and Organization Review, 17(1), 173-197.
Doern, R. (2014). The experiences of small businesses during the London 2011 RiotS. International Small Business Journal, 34(3), 276-302.
Fearne, A.,Wagner, B., McDougall, N., & Loseby, D. (2021). The power of purpose lessons in agility from the Ventilator Challenge. Supply Chain Management, 26(6), 753–766.
Feinian, C., Curran, P.J., Bollen, A., Kirby, J., & Paxton, P. (2008). An empirical evaluation of the use of fixed cutoff points in RMSEA test statistic in structural equation models. Social of Sociological Methods Research, 36(4), 462-494.
Fink, S. (2013). Crisis Communications: The Definitive Guide to Managing the Message, McGraw-Hill.
Friedman, G. (2020). The Storm Before the Calm. Anchor Book, New York.
Gechkova, T., & Kaleeva, T. (2020). The McKinsey 7s model in the airport system protection. Knowledge International Journal, 42(5), 843-848.
Glomb, T.M., Duffy, M.K., Bono, J.E., & Yang, T. (2011). Mindfulness at work. Research in Personnel and Human Resources Management, 30, 115-157.
Groh, M. (2014). Strategic management in times of crisis. American Journal of Economics and Business Administration, 6(2), 49-57.
Hair, J.F., Anderson, R. E., Tatham, R. L., & Black, W.C. (2002). Multivariate Data Analysis, 6th ed., Prentice Hall, New Jersey.
Hair, J.F., Babin, B.J., & Samouel, M.A. (2003). Essentials of Business Research, Wiley, Indianapolis, IN.
Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2019). Multivariate Data Analysis, 8th ed., Cengate Learning India Private Limited, India.
Hoeft, F. (2021). The Case of sales in the automotive industry during the covid-19 pandemic. Strategic Change, 30(2), 117 – 125.
Hu, J., Chen, C., & Kuai, T. (2018). Improvement of emergency management mechanism of public health crisis in rural China: a review article. ICIC Express Letters, 47(2), 156-165.
Hu, L., & Bentler, P.M. (1999). Covariance structure analysis: conventional criteria versus new alternatives. Structural Equations Modelling, 6(1),1-55.
Hunt, S.D, & Lambe, C.J. (2000). Marketing’s contribution to business strategy: market orientation, relationship marketing, and resource advantage theory. International of Management Review, 2(1), 17-43.
Kurschus, R.J., Sarapovas, T., & Cvilikas, A. (2015). The criteria to identify a company's crisis in the SME sector. Engineering Economics, 26(2), 152-158.
Michalisin, D.M, Karau, J.S., & Tangpong, C. (2004). Top management team cohesion and superior industry returns. An Empirical Study of The Resource-based View, 29(1), 125-140.
Morris, T., & Goldsworthy, S. (2012). PR Today: The Authoritative guide to public relations, Palgrave Macmillan, United Kingdom.
Muñoz, P., Kimmitt, J., Kibler, E., & Farny, S. (2019). Living on the slopes: entrepreneurial preparedness in a context under continuous threat. Entrepreneurship & Regional Development, 31, 413-434.
Park, H., Yoo, Y., & Lee, H. (2021). 7s Model for technology protection of organizations. Sustainability Journal, 13, 1-25.
Porter, M.E. (1985). Competitive advantage: Creating and Sustaining Superior Performance. 3rd ed, Free Press, New York.
Ravanfar, M.M. (2015). Analyzing organizational structure based on 7s model of Mckinsey. International Journal of Academic Research in Business and Social sciences, 5(5), 43-55.
Reb, J., Sim, S., Chintakananda, K., & Bhave, D.P. (2015). Leading with mindfulness: exploring the relation of mindfulness with leadership behaviors, styles, and development. Foundations, Research, and Applications, 11, 256-284.
Rigdon, E.E. (1996). CFI Versus RMSEA: A Comparison of two fit indices of structural equation modelling. Structural Equation Modelling, 3(4), 369-379.
Runyan, C.R., Huddleston, P., & Swinney, J. (2006). Entrepreneurial orientation and social capital as small firm strategies: a study of gender differences from a resource-based view. Entrepreneurship Mgt, 2, 455–477.
Salvarli, M.S, & Kayiskan, D. (2018). An analysis of McKinsey 7s model and its application on organizational efficiency. International Journal of Scientific and Technological Research, 3(7), 103-111.
Saunders, M., Lewis L.K., & Thornhill, P. (2019). A Research Methods for Business Students, 8th ed, L.E.G.O, Italy.
Subramanian, N., & Suresh, M. (2022). Assessment framework for agile HRM practices. Global Journal of Flexible Systems Management, 23(1), 135–149
Suwannaphusit, U., & Chayomchai, A. (2018). Relationship between value chain essential activity management and innovation capability and performance of the group A OTOP in Thailand. University of the Thai Chamber of Commerce Journal, 38(1), 18-35.
Toivonena, T., & Siitonenb, J. (2016). Value stream analysis for complex processes and systems. Science Direct, 39, 9–15.
Tulucu, F., Anasori, E., & Madanoglu, G.K. (2022). How does mindfulness boost work engagement and inhibit psychological distress among hospital employees during the COVID-19 pandemic? The mediating and moderating role of psychological resilience. The Service Industries Journal, 42(3-4), 131-147.
Vrontis, D., Chaarani, H.E.I., Nemar S.E., & Dib, H. (2021). The relationship between managers' emotional intelligence and employees' performance. Journal for International Business and Entrepreneurship Development, 13(2), 77-196.
Warmbrod, J.R. (2014). Reporting and interpreting scores derived from Likert- type scales. Journal of Agricultural Education, 55(5), 30-47.
Wilaiwan, S. (2017). The influence of contingency of leadership on operational effectiveness, the head team of the Thai Post Co., Ltd. LPRU Management Journal, 5(2), 75-83.