RFID technology usage effect on enhancing warehouse internal processes in the 3pls providers: An empirical investigation in Jordanian manufacturing firms

AL-Shboul, M.

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Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print) Quarterly Publication Volume 11 Issue 3 pp. 977-990 , 2023

RFID technology usage effect on enhancing warehouse internal processes in the 3pls providers: An empirical investigation in Jordanian manufacturing firms Pages 977-990 Download PDF

Authors: Moh’d Anwer AL-Shboul

DOI: 10.5267/j.uscm.2023.5.222

Keywords: RFID technology, Supply Chain, Warehouse, Real-Time Information, Third Party Logistics (3PLs) Provider, Manufacturing Firm, Jordan

Abstract: In the last two decades due to fast enhancing technology tools such as Radio frequency identification (RFID), which plays a crucial role in enhancing the ability of many firms to obtain a wide array of information about the site and features of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. Furthermore, RFID technology can be adopted and implemented in a range of diverse functions, duties, and business-to-business systems (B2B) along the value chain, including services, intra-business logistics activities, as well as marketing and after-sales service applications. In total, 26 semi-structured interviews were involved in this study; several interviews were applied with senior, production, operations, facilitation, distribution, logistics, and warehouses managers, senior 3PLs provider managers, and supervisors and warehouses men from Alkasih and five 3PLs providers in Jordan country. Our forecast results for the third-party logistic providers' sample have shown an enormous growth that would reach 38.5% by 2030. Therefore, we have proposed RFID as a business process reengineering technique to mitigate the coming growth instead of expansion that would cost a huge amount of money due to land high costs. Moreover, we have noticed through our visits that the space utilization and warehouse capacity are very high and most of the warehouses are seeking expansion or employing additional operators to handle the current growth.

How to cite this paper

 AL-Shboul, M. (2023). RFID technology usage effect on enhancing warehouse internal processes in the 3pls providers: An empirical investigation in Jordanian manufacturing firms.Uncertain Supply Chain Management, 11(3), 977-990.

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