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Uncertain Supply Chain Management

ISSN 2291-6830 (Online) - ISSN 2291-6822 (Print)
Quarterly Publication
Volume 11 Issue 2 pp. 737-742 , 2023

Total quality management and the role in developing supply chain management in Jordan companies Pages 737-742 Right click to download the paper Download PDF

Authors: Mufleh Amin AL Jarrah

DOI: 10.5267/j.uscm.2023.1.007

Keywords: Total Quality Management (TQM), Design Development (DD), Continuous Improvement (CI), Supplier Involvement (SI), Supply Chain Management (SCM), Jordanian Companies

Abstract: Total quality management (TQM) stresses strategy development, data collecting, and communication in order to improve the firm's discipline and quality. To be more specific, overall quality management is a management method used to achieve long-term success by focusing on consumers. Therefore, the current study examines the role of total quality management (including design development, continuous improvement, and supplier involvement) in developing supply chain management (SCM) in Jordanian companies. The present research population comprises all Jordanian companies. Using a quantitative research approach, a random sample of 210 workers in Jordanian companies was chosen for the current study. The direct effects results showed that design development, continuous improvement, and supplier involvement had a significant positive effect on supply chain management (p≤0.05).

How to cite this paper
Jarrah, M. (2023). Total quality management and the role in developing supply chain management in Jordan companies.Uncertain Supply Chain Management, 11(2), 737-742.

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Journal: Uncertain Supply Chain Management | Year: 2023 | Volume: 11 | Issue: 2 | Views: 1530 | Reviews: 0

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