How to cite this paper
Alsheikh, G., Bakir, S & Alzghoul, A. (2023). The impact of TQM on organizational learning: The moderating role of strategic thinking at Jordanian SMEs.Uncertain Supply Chain Management, 11(2), 473-480.
Refrences
Agyabeng-Mensah, Y., Afum, E., Agnikpe, C., Cai, J., Ahenkorah, E., & Dacosta, E. (2020). Exploring the mediating influences of total quality management and just in time between green supply chain practices and performance. Journal of Manufacturing Technology Management, 32(1).
Akhtar, S., Arif, A., Rubi, E., & Naveed, S. (2011). Impact of organizational learning on organizational performance: Study of higher education institutes. International Journal of Academic Research, 3(5), 327-331.
Al-Sayyed, S. M. (2015). The Impact of the use of Modern Management Accounting Techniques to Streamline Decision-Making in the Jordanian Industrial Companies. Development, 7(10).
Ali, K., & Johl, S. K. (2022). Soft and hard TQM practices: future research agenda for industry 4.0. Total Quality Management & Business Excellence, 33(13-14), 1625-1655.
AlMaryani, M. A. H., & Sadik, H. H. (2012). Strategic management accounting techniques in Romanian companies: Some survey evidence. Procedia Economics and Finance, 3, 387-396.
Antunes, H. d. J. G., & Pinheiro, P. G. (2019). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge.
Antunes, H. d. J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge, 5(2), 140-149.
Bakır, M., Özdemir, E., Akan, Ş., & Atalık, Ö. (2022). A bibliometric analysis of airport service quality. Journal of Air Transport Management, 104, 102273.
Balasubramaniam, V., Salamzadeh, Y., Richardson, C., & Plakhin, A. (2021). The impact of leadership style on ethical decision-making, the moderating role of strategic thinking: a study among Malaysian managers. Paper presented at the SHS Web of Conferences.
Bani-Hani, J. (2021). The moderating influence of managers strategic thinking on the effect of talent management on organization core competency. Management Science Letters, 11(1), 213-222.
Basten, D., & Haamann, T. (2018). Approaches for organizational learning: A literature review. SAGE Open, 8(3), 2158244018794224.
Brannen, J. (2017). Mixing Methods: Qualitative and Quantitative Research: Routledge.
Chaudhry, N., Awan, M., Bilal, A., & Ali, M. (2018). Impact of TQM on organizational performance: the mediating role of business innovativeness and learning capability. Journal of Quality and Technology Management, 15(1), 1-36.
Chienwattanasook, K., & Jermsittiparsen, K. (2019). Influence of entrepreneurial orientation and total quality management on organizational performance of pharmaceutical SMEs in Thailand with moderating role of organizational learning. Systematic Reviews in Pharmacy, 10(2), 223-233.
Cui, F., Lim, H., & Song, J. (2022). The Influence of Leadership Style in China SMEs on Enterprise Innovation Performance: The Mediating Roles of Organizational Learning. Sustainability, 14(6), 3249.
Dahlgaard, J. J., Reyes, L., Chen, C.-K., & Dahlgaard-Park, S. M. (2019). Evolution and future of total quality management: management control and organisational learning. Total Quality Management & Business Excellence, 30(sup1), S1-S16.
Dhir, S., Dhir, S., & Samanta, P. (2018). Defining and developing a scale to measure strategic thinking. Foresight.
Dixit, S., Singh, S., Dhir, S., & Dhir, S. (2021). Antecedents of strategic thinking and its impact on competitive advantage. Journal of Indian Business Research.
Dixon, N. (2017). The organizational learning cycle: How we can learn collectively: Routledge.
Do, H., Budhwar, P., Shipton, H., Nguyen, H.-D., & Nguyen, B. (2022). Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism. Journal of Business Research, 141, 808-821.
Ershadi, M. J., & Dehdazzi, R. E. (2019). Investigating the role of strategic thinking in establishing organizational excellence model: A moderating role of organizational forgetting. The TQM Journal, 31(4), 620-640.
Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management, 13(3), 345-367.
Gilley, J., & Maycunich, A. (2000). Beyond the learning organization: creating a culture of continuous growth and development through state-of-the-art human resource practicies: Basic Books (AZ).
Haque, A., Sarwar, A., Azam, F., & Yasmin, F. (2014). Total quality management practices in the Islamic banking industry: comparison between Bangladesh and Malaysian Islamic bank. International Journal of Ethics in Social Sciences, 2(1).
Hartono, E., Wahyudi, S., Harahap, P., & Yuniawan, A. (2017). Does Organizational Learning Affect the Performance of Higher Education Lecturers in Indonesia? The Mediating Role of Teaching Competence. International Journal of Environmental and Science Education, 12(4), 865-878.
Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction: Oxford University Press.
Hui, H., Wan, C., Wan, J., Radzi, M., Jenatabadi, H. S., & Radu, S. (2013). Influence of organizational learning and innovation on organizational performance in asian manufacturing food industry. Paper presented at the Asian Journal of Empirical Research.
Hussein, N., Mohamad, A., Noordin, F., & Ishak, N. A. (2014). Learning organization and its effect on organizational performance and organizational innovativeness: A proposed framework for Malaysian Public Institutions of Higher Education. Procedia-Social and Behavioral Sciences, 130, 299-304.
Hutchinson, R. (2007). Linking Manufacturing Strategy to Product Cost: Toward Time-Based Accounting: Advanced Manufacturing Strategies Are Often Undermined by Legacy Control Systems of Another Era. One Concept-Time-Based Accounting-Can Help Companies Get out of This Trap. Management Accounting Quarterly, 9(1), 31.
Igashi, M., Sani, H., & Wuen, C. H. (2022). Competitive Strategy, Organizational Learning and SMEs Performance. Gusau International Journal of Management and Social Sciences, 5(1), 17-17.
Izwan, M., & Azman, M. (2015). Learning organisation and job performance among UiTM Perlis staff. Universiti Utara Malaysia.
Jafari-Sadeghi, V., Mahdiraji, H. A., Busso, D., & Yahiaoui, D. (2022). Towards agility in international high-tech SMEs: Exploring key drivers and main outcomes of dynamic capabilities. Technological Forecasting and Social Change, 174, 121272.
Jalali, S. H., & Golmohammadi, E. (2022). Role of strategic thinking in increasing the innovation of companies: An emphasis on strategic learning. Journal of Business Administration Researches, 13(26), 239-266.
Kang, Y., Zhao, C., & Battisti, M. (2022). Organizational learning in SMEs’ internationalization: A moderated mediating effect of absorptive capacity. Long Range Planning, 102220.
Kantardjieva, M. (2015). The relationship between total quality management (TQM) and strategic management. Journal of Economics, Business and Management, 3(5), 537-541.
Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance measurement to strategic management: Part 1. Accounting horizons, 15(1), 87-104.
Karami, A., & Gorzynski, R. A. (2022). Connection to nature and sustainability in small‐and medium‐sized environmental organizations: A dynamic strategic thinking approach. Business Strategy and the Environment, 31(1), 371-389.
Koçyiğit, Y., & Akkaya, B. (2020). The role of organizational flexibility in organizational agility: A research on SMEs. Business Management and Strategy, 11(1), 110-123.
Krejcie, R., & Morgan, D. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.
Kumkale, İ. (2022). Organizational Ambidexterity Organizational Mastery (pp. 1-22): Springer.
Leonard, D., & McAdam, R. (2002). The strategic impact and implementation of TQM. The TQM Magazine.
López‐Cabrales, Á., Real, J. C., & Valle, R. (2011). Relationships between human resource management practices and organizational learning capability: The mediating role of human capital. Personnel Review.
Maktabi, S. H., & Khazaei, A. (2014). The impact of organizational learning on organizational performance and organizational innovation: Evidence from Bank Industry of Iran. International Journal of Economy, Management and Social Sciences, 3(10), 569-573.
Maletič, M., Maletič, D., & Gomišček, B. (2018). The role of contingency factors on the relationship between sustainability practices and organizational performance. Journal of Cleaner Production, 171, 423-433.
Malhotra, Y. (1996). Organizational learning and learning organizations: An overview. Retrieved September, 22, 2001.
McAdam, R., Leonard, D., Henderson, J., & Hazlett, S.-A. (2008). A grounded theory research approach to building and testing TQM theory in operations management. Omega, 36(5), 825-837.
Mizuno, S., & Bodek, N. (2020). Management for quality improvement: The seven new QC tools: Productivity press.
Moh’d Abu Bakir, S. (2019). Human resources development strategy and its role in promoting employees strategic thinking competencies: A study at jordanian information technology companies. European Scientific Journal, ESJ, 15(4), 238-262.
Muhammed, A. Y., & Abdulkadir, A. (2021). Moderating effect of strategic thinking on the relationship between entrepreneurial orientation and micro small and medium enterprise performance. Fudma Journal of Management Sciences, 2(2), 47-59.
Mukhopadhyay, M. (2020). Total quality management in education: SAGE Publications Pvt. Limited.
Namada, J. M. (2018). Organizational learning and competitive advantage Handbook of Research on Knowledge Management for Contemporary Business Environments (pp. 86-104): IGI Global.
Neyestani, B., & Juanzon, J. B. P. (2016). Developing an appropriate performance measurement framework for total quality management in construction, and other industries.
North, K., & Kumta, G. (2018). Knowledge management: Value creation through organizational learning: Springer.
O'Shannassy, T. (2006). Making sense of the strategic thinking literature to help build a new model of this mysterious construct.
Odor, H. (2018). A Literature Review on Organizational Learning and Learning Organizations. International Journal of Economic Management Science, 7(494), 2.
Pambreni, Y., Khatibi, A., Azam, S., & Tham, J. (2019). The influence of total quality management toward organization performance. Management Science Letters, 9(9), 1397-1406.
Pasamar, S., Diaz-Fernandez, M., & de La Rosa-Navarro, M. D. (2019). Human capital: the link between leadership and organizational learning. European journal of management and business economics.
Permana, A., Purba, H., & Rizkiyah, N. (2021). A systematic literature review of Total Quality Management (TQM) implementation in the organization. International Journal of Production Management and Engineering, 9(1), 25-36.
Porter, M. E., & Strategy, C. (1980). Techniques for analyzing industries and competitors. Competitive Strategy. New York: Free.
Sampe, F. (2012). The influence of organizational learning on performance in Indonesian SMEs.
Smriti, V., Dhir, S., & Dhir, S. (2021). Strategic thinking in a professional environment: a review of the literature. International Journal of Business Innovation and Research, 25(2), 260-284.
Srivastava, S., & D’Souza, D. (2021). Measuring strategic thinking in organizations. Editorial Policy, 33(1).
Tucker, A. L., Edmondson, A. C., & Spear, S. (2002). When problem solving prevents organizational learning. Journal of Organizational Change Management, 15(2).
Tuomi, V. (2012). Quality management in public sector. University of Vaasa: Finland.
Wahyuni, N. M., Sara, I., Sri Meitri, I. A., & Darma, K. (2021). Exploring Entrepreneurship Orientation, Market Orientation and TQM on Business Performance. International Journal of Advanced Engineering and Management Research, 6(6).
Weinstein, K. (2012). Action Learning: a practical guide: Gower Publishing, Ltd.
Wiersema, M. F., & Bowen, H. P. (2008). Corporate diversification: The impact of foreign competition, industry globalization, and product diversification. Strategic Management Journal, 29(2), 115-132.
Xie, L. (2018). Leadership and organizational learning culture: a systematic literature review. European Journal of Training and Development.
Yazdani, B., Attafar, A., Shahin, A., & Kheradmandnia, M. (2016). The impact of TQM practices on organizational learning case study: Automobile part manufacturing and suppliers of Iran. International Journal of Quality & Reliability Management.
Akhtar, S., Arif, A., Rubi, E., & Naveed, S. (2011). Impact of organizational learning on organizational performance: Study of higher education institutes. International Journal of Academic Research, 3(5), 327-331.
Al-Sayyed, S. M. (2015). The Impact of the use of Modern Management Accounting Techniques to Streamline Decision-Making in the Jordanian Industrial Companies. Development, 7(10).
Ali, K., & Johl, S. K. (2022). Soft and hard TQM practices: future research agenda for industry 4.0. Total Quality Management & Business Excellence, 33(13-14), 1625-1655.
AlMaryani, M. A. H., & Sadik, H. H. (2012). Strategic management accounting techniques in Romanian companies: Some survey evidence. Procedia Economics and Finance, 3, 387-396.
Antunes, H. d. J. G., & Pinheiro, P. G. (2019). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge.
Antunes, H. d. J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge, 5(2), 140-149.
Bakır, M., Özdemir, E., Akan, Ş., & Atalık, Ö. (2022). A bibliometric analysis of airport service quality. Journal of Air Transport Management, 104, 102273.
Balasubramaniam, V., Salamzadeh, Y., Richardson, C., & Plakhin, A. (2021). The impact of leadership style on ethical decision-making, the moderating role of strategic thinking: a study among Malaysian managers. Paper presented at the SHS Web of Conferences.
Bani-Hani, J. (2021). The moderating influence of managers strategic thinking on the effect of talent management on organization core competency. Management Science Letters, 11(1), 213-222.
Basten, D., & Haamann, T. (2018). Approaches for organizational learning: A literature review. SAGE Open, 8(3), 2158244018794224.
Brannen, J. (2017). Mixing Methods: Qualitative and Quantitative Research: Routledge.
Chaudhry, N., Awan, M., Bilal, A., & Ali, M. (2018). Impact of TQM on organizational performance: the mediating role of business innovativeness and learning capability. Journal of Quality and Technology Management, 15(1), 1-36.
Chienwattanasook, K., & Jermsittiparsen, K. (2019). Influence of entrepreneurial orientation and total quality management on organizational performance of pharmaceutical SMEs in Thailand with moderating role of organizational learning. Systematic Reviews in Pharmacy, 10(2), 223-233.
Cui, F., Lim, H., & Song, J. (2022). The Influence of Leadership Style in China SMEs on Enterprise Innovation Performance: The Mediating Roles of Organizational Learning. Sustainability, 14(6), 3249.
Dahlgaard, J. J., Reyes, L., Chen, C.-K., & Dahlgaard-Park, S. M. (2019). Evolution and future of total quality management: management control and organisational learning. Total Quality Management & Business Excellence, 30(sup1), S1-S16.
Dhir, S., Dhir, S., & Samanta, P. (2018). Defining and developing a scale to measure strategic thinking. Foresight.
Dixit, S., Singh, S., Dhir, S., & Dhir, S. (2021). Antecedents of strategic thinking and its impact on competitive advantage. Journal of Indian Business Research.
Dixon, N. (2017). The organizational learning cycle: How we can learn collectively: Routledge.
Do, H., Budhwar, P., Shipton, H., Nguyen, H.-D., & Nguyen, B. (2022). Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism. Journal of Business Research, 141, 808-821.
Ershadi, M. J., & Dehdazzi, R. E. (2019). Investigating the role of strategic thinking in establishing organizational excellence model: A moderating role of organizational forgetting. The TQM Journal, 31(4), 620-640.
Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management, 13(3), 345-367.
Gilley, J., & Maycunich, A. (2000). Beyond the learning organization: creating a culture of continuous growth and development through state-of-the-art human resource practicies: Basic Books (AZ).
Haque, A., Sarwar, A., Azam, F., & Yasmin, F. (2014). Total quality management practices in the Islamic banking industry: comparison between Bangladesh and Malaysian Islamic bank. International Journal of Ethics in Social Sciences, 2(1).
Hartono, E., Wahyudi, S., Harahap, P., & Yuniawan, A. (2017). Does Organizational Learning Affect the Performance of Higher Education Lecturers in Indonesia? The Mediating Role of Teaching Competence. International Journal of Environmental and Science Education, 12(4), 865-878.
Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction: Oxford University Press.
Hui, H., Wan, C., Wan, J., Radzi, M., Jenatabadi, H. S., & Radu, S. (2013). Influence of organizational learning and innovation on organizational performance in asian manufacturing food industry. Paper presented at the Asian Journal of Empirical Research.
Hussein, N., Mohamad, A., Noordin, F., & Ishak, N. A. (2014). Learning organization and its effect on organizational performance and organizational innovativeness: A proposed framework for Malaysian Public Institutions of Higher Education. Procedia-Social and Behavioral Sciences, 130, 299-304.
Hutchinson, R. (2007). Linking Manufacturing Strategy to Product Cost: Toward Time-Based Accounting: Advanced Manufacturing Strategies Are Often Undermined by Legacy Control Systems of Another Era. One Concept-Time-Based Accounting-Can Help Companies Get out of This Trap. Management Accounting Quarterly, 9(1), 31.
Igashi, M., Sani, H., & Wuen, C. H. (2022). Competitive Strategy, Organizational Learning and SMEs Performance. Gusau International Journal of Management and Social Sciences, 5(1), 17-17.
Izwan, M., & Azman, M. (2015). Learning organisation and job performance among UiTM Perlis staff. Universiti Utara Malaysia.
Jafari-Sadeghi, V., Mahdiraji, H. A., Busso, D., & Yahiaoui, D. (2022). Towards agility in international high-tech SMEs: Exploring key drivers and main outcomes of dynamic capabilities. Technological Forecasting and Social Change, 174, 121272.
Jalali, S. H., & Golmohammadi, E. (2022). Role of strategic thinking in increasing the innovation of companies: An emphasis on strategic learning. Journal of Business Administration Researches, 13(26), 239-266.
Kang, Y., Zhao, C., & Battisti, M. (2022). Organizational learning in SMEs’ internationalization: A moderated mediating effect of absorptive capacity. Long Range Planning, 102220.
Kantardjieva, M. (2015). The relationship between total quality management (TQM) and strategic management. Journal of Economics, Business and Management, 3(5), 537-541.
Kaplan, R. S., & Norton, D. P. (2001). Transforming the balanced scorecard from performance measurement to strategic management: Part 1. Accounting horizons, 15(1), 87-104.
Karami, A., & Gorzynski, R. A. (2022). Connection to nature and sustainability in small‐and medium‐sized environmental organizations: A dynamic strategic thinking approach. Business Strategy and the Environment, 31(1), 371-389.
Koçyiğit, Y., & Akkaya, B. (2020). The role of organizational flexibility in organizational agility: A research on SMEs. Business Management and Strategy, 11(1), 110-123.
Krejcie, R., & Morgan, D. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.
Kumkale, İ. (2022). Organizational Ambidexterity Organizational Mastery (pp. 1-22): Springer.
Leonard, D., & McAdam, R. (2002). The strategic impact and implementation of TQM. The TQM Magazine.
López‐Cabrales, Á., Real, J. C., & Valle, R. (2011). Relationships between human resource management practices and organizational learning capability: The mediating role of human capital. Personnel Review.
Maktabi, S. H., & Khazaei, A. (2014). The impact of organizational learning on organizational performance and organizational innovation: Evidence from Bank Industry of Iran. International Journal of Economy, Management and Social Sciences, 3(10), 569-573.
Maletič, M., Maletič, D., & Gomišček, B. (2018). The role of contingency factors on the relationship between sustainability practices and organizational performance. Journal of Cleaner Production, 171, 423-433.
Malhotra, Y. (1996). Organizational learning and learning organizations: An overview. Retrieved September, 22, 2001.
McAdam, R., Leonard, D., Henderson, J., & Hazlett, S.-A. (2008). A grounded theory research approach to building and testing TQM theory in operations management. Omega, 36(5), 825-837.
Mizuno, S., & Bodek, N. (2020). Management for quality improvement: The seven new QC tools: Productivity press.
Moh’d Abu Bakir, S. (2019). Human resources development strategy and its role in promoting employees strategic thinking competencies: A study at jordanian information technology companies. European Scientific Journal, ESJ, 15(4), 238-262.
Muhammed, A. Y., & Abdulkadir, A. (2021). Moderating effect of strategic thinking on the relationship between entrepreneurial orientation and micro small and medium enterprise performance. Fudma Journal of Management Sciences, 2(2), 47-59.
Mukhopadhyay, M. (2020). Total quality management in education: SAGE Publications Pvt. Limited.
Namada, J. M. (2018). Organizational learning and competitive advantage Handbook of Research on Knowledge Management for Contemporary Business Environments (pp. 86-104): IGI Global.
Neyestani, B., & Juanzon, J. B. P. (2016). Developing an appropriate performance measurement framework for total quality management in construction, and other industries.
North, K., & Kumta, G. (2018). Knowledge management: Value creation through organizational learning: Springer.
O'Shannassy, T. (2006). Making sense of the strategic thinking literature to help build a new model of this mysterious construct.
Odor, H. (2018). A Literature Review on Organizational Learning and Learning Organizations. International Journal of Economic Management Science, 7(494), 2.
Pambreni, Y., Khatibi, A., Azam, S., & Tham, J. (2019). The influence of total quality management toward organization performance. Management Science Letters, 9(9), 1397-1406.
Pasamar, S., Diaz-Fernandez, M., & de La Rosa-Navarro, M. D. (2019). Human capital: the link between leadership and organizational learning. European journal of management and business economics.
Permana, A., Purba, H., & Rizkiyah, N. (2021). A systematic literature review of Total Quality Management (TQM) implementation in the organization. International Journal of Production Management and Engineering, 9(1), 25-36.
Porter, M. E., & Strategy, C. (1980). Techniques for analyzing industries and competitors. Competitive Strategy. New York: Free.
Sampe, F. (2012). The influence of organizational learning on performance in Indonesian SMEs.
Smriti, V., Dhir, S., & Dhir, S. (2021). Strategic thinking in a professional environment: a review of the literature. International Journal of Business Innovation and Research, 25(2), 260-284.
Srivastava, S., & D’Souza, D. (2021). Measuring strategic thinking in organizations. Editorial Policy, 33(1).
Tucker, A. L., Edmondson, A. C., & Spear, S. (2002). When problem solving prevents organizational learning. Journal of Organizational Change Management, 15(2).
Tuomi, V. (2012). Quality management in public sector. University of Vaasa: Finland.
Wahyuni, N. M., Sara, I., Sri Meitri, I. A., & Darma, K. (2021). Exploring Entrepreneurship Orientation, Market Orientation and TQM on Business Performance. International Journal of Advanced Engineering and Management Research, 6(6).
Weinstein, K. (2012). Action Learning: a practical guide: Gower Publishing, Ltd.
Wiersema, M. F., & Bowen, H. P. (2008). Corporate diversification: The impact of foreign competition, industry globalization, and product diversification. Strategic Management Journal, 29(2), 115-132.
Xie, L. (2018). Leadership and organizational learning culture: a systematic literature review. European Journal of Training and Development.
Yazdani, B., Attafar, A., Shahin, A., & Kheradmandnia, M. (2016). The impact of TQM practices on organizational learning case study: Automobile part manufacturing and suppliers of Iran. International Journal of Quality & Reliability Management.