Aburayya, A., Alshurideh, M., Alawadhi, D., Alfarsi, A., Taryam, M., & Mubarak, S. (2020). An Investigation of the Effect of Lean Six Sigma Practices on Healthcare Service Quality and Patient Satisfaction: Testing the Mediating Role of Service Quality in Dubai Primary Healthcare Sector. Journal of Advanced Research in Dynamical and Control Systems, 12(8), 56–72.
Ahmed, W., & Huma, S. (2021). Impact of lean and agile strategies on supply chain risk management. Total Quality Management and Business Excellence, 32(1–2), 33–56. https://doi.org/10.1080/14783363.2018.1529558
Aityassine, F., Soumadi, M., Aldiabat, B., Al-Shorman, H., Akour, I., Alshurideh, M., & Al-Hawary, S. (2022). The effect of supply chain resilience on supply chain performance of chemical industrial companies. Uncertain Supply Chain Management, 10(4), 1271–1278.
Alolayyan, M., Al-Qudah, M., Hunitie, M., Akour, I., Alneimat, S., Al-Hawary, S., & Alshurideh, M. (2022). Validating the operational flexibility dimensions in the medical service sectors. Uncertain Supply Chain Management, 10(4), 1397–1404.
Alolayyan, M., Al-Rwaidan, R., Hamadneh, S., Ahmad, A., AlHamad, A., Al-Hawary, S., & Alshurideh, M. (2022). The mediating role of operational Flexibility on the relationship between quality of health information technology and management capability. Uncertain Supply Chain Management, 10(4), 1131–1140.
Alshamsi, A., Alshurideh, M., Kurdi, B. A., & Salloum, S. A. (2021). The Influence of Service Quality on Customer Retention: A Systematic Review in the Higher Education. In Advances in Intelligent Systems and Computing: Vol. 1261 AISC (pp. 404–416). https://doi.org/10.1007/978-3-030-58669-0_37
Alzoubi, H., Ahmed, G., & Alshurideh, M. (2021). An Empirical Investigation of the Impact of Product Quality Dimensions on Improving the Order-Winners and Customer Satisfaction‏. International Journal of Productivity and Quality Management.
Alzoubi, H. M., & Aziz, R. (2021). Does Emotional Intelligence Contribute to Quality of Strategic Decisions? The Mediating Role of Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 130.
Alzoubi, H. M., & Yanamandra, R. (2020). Investigating the mediating role of Information Sharing Strategy on Agile Supply Chain in Supply Chain Performance. Uncertain Supply Chain Management, 8(2), 273–284.
Awadhi, J., Obeidat, B., & Alshurideh, M. (2021). The impact of customer service digitalization on customer satisfaction: Evidence from telecommunication industry. International Journal of Data and Network Science, 5(4), 815–830.
Ayeni, P., Baines, T., Lightfoot, H., & Ball, P. (2011). State-of-the-art of “Lean” in the aviation maintenance, repair, and overhaul industry. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 225(11), 2108–2123. https://doi.org/10.1177/0954405411407122
Breu, K., Hemingway, C. J., Strathern, M., & Bridger, D. (2002). Workforce agility: The new employee strategy for the knowledge economy. Journal of Information Technology, 17(1), 21–31. https://doi.org/10.1080/02683960110132070
Carvalho, H., Duarte, S., & Machado, V. C. (2011). Lean, agile, resilient and green: Divergencies and synergies. International Journal of Lean Six Sigma, 2(2), 151–179. https://doi.org/10.1108/20401461111135037
Gunasekaran, A., Yusuf, Y. Y., Adeleye, E. O., Papadopoulos, T., Kovvuri, D., & Geyi, D. G. (2019). Agile manufacturing: an evolutionary review of practices. International Journal of Production Research, 57(15–16), 5154–5174. https://doi.org/10.1080/00207543.2018.1530478
Kau, L., & Nel, H. (2019). Cost of quality: A review and future research directions. International Journal of Social Ecology and Sustainable Development, 10(3), 28–52. https://doi.org/10.4018/IJSESD.2019070103
Khataie, A. H., & Bulgak, A. A. (2013). A cost of quality decision support model for lean manufacturing: Activity-based costing application. International Journal of Quality and Reliability Management, 30(7), 751–764. https://doi.org/10.1108/IJQRM-Jan-2011-0016
Krishnamurthy, R., & Yauch, C. A. (2007). Leagile manufacturing: A proposed corporate infrastructure. International Journal of Operations and Production Management, 27(6), 588–604. https://doi.org/10.1108/01443570710750277
Kurdi, B., Alzoubi, H., Akour, I., & Alshurideh, M. (2022). The effect of blockchain and smart inventory system on supply chain performance: Empirical evidence from retail industry. Uncertain Supply Chain Management, 10(4), 1111–1116.
Lee, K., Romzi, P., Hanaysha, J., Alzoubi, H., & Alshurideh, M. (2022). Investigating the impact of benefits and challenges of IOT adoption on supply chain performance and organizational performance: An empirical study in Malaysia. Uncertain Supply Chain Management, 10(2), 537–550.
Lyons, A. C., & Ma’Aram, A. (2014). An examination of multi-tier supply chain strategy alignment in the food industry. International Journal of Production Research, 52(7), 1911–1925. https://doi.org/10.1080/00207543.2013.787172
Shakhour, R. N., Obeidat, B., Jaradat, M., Alshurideh, M., M. (2021). Agile-minded Organizational Excellence: Empirical investigation. Academy of Strategic Management Journal, 20(Special issue 6), 1–25.
Ramakrishna, Y., & Alzoubi, H. M. (2022). Empirical Investigation of Mediating Role of Six Sigma Approach in Rationalizing the COQ in Service Organizations. Operations and Supply Chain Management, 15(1), 122–135. https://doi.org/10.31387/OSCM0480335
Shamout, M., Ben-Abdallah, R., Alshurideh, M., Kurdi, A., & B., H. (2022). S. (2022). A conceptual model for the adoption of autonomous robots in supply chain and logistics industry. Uncertain Supply Chain Management, 10(2), 577–592.
Stratton, R., & Warburton, R. D. H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85(2), 183–198. https://doi.org/10.1016/S0925-5273(03)00109-9
Titov, S., Nikulchev, E., Bubnov, G., & Biryukov, A. (2016). Impact of Lean Production Initiatives on Quality: Theoretical Analysis and Empirical Research. Calitatea, 17(150), 57.