How to cite this paper
Basana, S., Ubud, S., Malelak, M & Tarigan, Z. (2023). The effect of key user capability on supply chain digital and flexibility in improving financial performance.Uncertain Supply Chain Management, 11(1), 267-276.
Refrences
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Basana, S.R., Suprapto, W., Andreani, F., and Tarigan, Z.J.H. (2022). The impact of supply chain practice on green hotel performance through internal, upstream, and downstream integration, Uncertain Supply Chain Management, 10(1), 169-180, DOI: 10.5267/j.uscm.2021.9.010
Chang, W., Ellinger, A.E., Kim, K., & Franke, GR, (2016). Supply chain integration and firm financial performance: a meta-analysis of positional advantage mediation and moderating factors. European Management Journal, 34(3), 282–295. https://doi.org/10.1016/j.emj.2015.11.008.
Chaudhuri, A., Boer, H., & Taran, Y. (2018). Supply chain integration, risk management and manufacturing flexibility. International Journal of Operations & Production Management, 38(3), 690-712. https://doi.org/10.1108/IJOPM-08-2015-0508
Cheng, Y., Chaudhuri, A., & Farooq, S. (2016). Interplant coordination, supply chain integration, and operational performance of a plant in a manufacturing network: a mediation analysis. Supply Chain Management: An International Journal, 21(5), 550 –568, DOI 10.1108/SCM-10-2015-0391
Chunsheng, L., Wong, C.W.Y., Yang, C.-C., Shang, K.-C., & Learn, T.-c. (2020). Value of supply chain resilience: roles of culture, flexibility, and integration. International Journal of Physical Distribution & Logistics Management, 50(1), 80-100. https://doi.org/10.1108/IJPDLM-02-2019-0041
Fariz, (2022). The effect of supplier integration, manager transformational leadership on supply chain performance. Uncertain Supply Chain Management, 10(3), 993-998, DOI: 10.5267/j.uscm.2022.2.014
He, Y., Lai, K.K., Sun, H., & Chen, Y. (2014). The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory. International Journal of Production Economics, 147, 260-270, http://dx.doi.org/10.1016/j.ijpe.2013.04.044
Heryanto, O.A., & Leng, P. (2022). Influence of financial literacy, managerial experience on financial management performance of SMEs in Surabaya. International Journal of Financial and Investment Studies, 2(2), 83-91. https://doi.org/10.9744/ijfis.2.2.83-91
Jafari, T., Zarei, A., Azar, A., & Moghaddam, A. (2021). The impact of business intelligence on supply chain performance with emphasis on integration and agility–a mixed research approach. International Journal of Productivity and Performance Management, https://doi.org/10.1108/IJPPM-09-2021-0511
Khan, G.F., Sarstedt, M., Shiau, W.-L., Hair, J.F., Ringle, C.M., & Fritze, M.P. (2019). Methodological research on partial least squares structural equation modeling (PLS-SEM): An analysis based on social network approaches. Internet Research, 29(3), 407-429. https://doi.org/10.1108/IntR-12-2017-0509
Lee, H.-Y., Seo, Y.-J., & Dinwoodie, J. (2016). Supply chain integration and logistics performance: the role of supply chain dynamism. The International Journal of Logistics Management, 27(3), 668-685, https://doi.org/10.1108/IJLM-06-2015-0100.
Maas, J.-B., Fenema, P.C.V., & Soeters, J. (2016). ERP as an organizational innovation: key users and cross-boundary knowledge management. Journal Of Knowledge Management, 20(3), 1367-3270, DOI 10.1108/JKM-05-2015-0195
Pham, T.H., & Doan, T.D.U. (2020). Supply chain relationship quality, environmental uncertainty, supply chain performance and financial performance of high-tech agribusinesses in Vietnam. Uncertain Supply Chain Management, 8(4), 663-674, DOI: 10.5267/j.uscm.2020.8.006
Pirmanta, Tarigan, Z.J.H., & Basana, S.R. (2021). The effect of ERP on firm performance through information quality and supply chain integration in Covid-19 era. Uncertain Supply Chain Management, 9(3), 659-666, DOI: 10.5267/j.uscm.2021.5.004
Putra, A., Tarigan, Z.J.H., & Siagian, H. (2020). Influence of Information Quality on Retailer satisfaction through Supply Chain Flexibility and Supplier Relationship Management in the Retail Industry. Jurnal Teknik Industri, 22, 93–102, DOI: https://doi.org/10.9744/jti.22.2.93-102
Ruivo, P., Johansson, B., Sarker, S., & Oliveira, T. (2020). The relationship between ERP capabilities, use, and value. Computers in Industry, 117, 103209, doi.org/10.1016/j.compind.2020.103209
Shukor, A.A.A., Newaz, M.S., Rahman, M.K., &Taha, A.Z. (2021). Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721-1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Siagian, H., Jade, K., & Tarigan, Z.J.H. (2020). The role of affective leadership in improving firm performance through the integrated internal system and external integration FMCG Industry. International Journal of Data and Network Science, 4(4), 365-372, DOI: 10.5267/j.ijdns.2020.9.002
Siagian, H., Tarigan, Z.J.H., & Jie, F. (2021). Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era. Sustainability, 13, 4669. https://doi.org/10.3390/su13094669
Shiau, W.-L., Sarstedt, M., & Hair, J.F. (2019). Internet research using partial least squares structural equation modeling (PLS-SEM). Internet Research, 29(3), 398-406. https://doi.org/10.1108/IntR-10-2018-0447.
Singh, R.K., & Kumar, P. (2020). Measuring the flexibility index for a supply chain using graph theory matrix approach. Journal of Global Operations and Strategic Sourcing, 13(1), 56-69. https://doi.org/10.1108/JGOSS-04-2019-0027
Suprapto, W., Tarigan, Z.J.H., & Basana, S.R. (2017). The influence of the ERP system to the company performance seen through the innovation process, information quality, and information sharing asthe intervening variables. ICEMT' 17
Tanuwijaya, N.C., Tarigan, Z.J.H., & Siagian, H. (2021). The Effect of Top Management Commitment on Firm Performance through the Green Purchasing and Supplier Relationship Management in 3-Star Hotel Industry in Surabaya. Petra International Journal of Business Studies, 4(2), 169-181, DOI: https://doi.org/10.9744/ijbs.4.2.169-181
Tarigan, Z.J.H., Basana, S.R., & Suprapto, W. (2018). Enterprise Resources Planning Project Manager Competency on Improving Organizational Performance through Process Design and Quality Performance. ICEBT 2018, 153–157, doi.org/10.1145/3241748.3241777
Tarigan, Z.J.H., Oktavio, A., Soeprapto, W., Harjanti, D., Malelak, M.I., & Basana, S.R. (2021). Key user ERP capability maintaining ERP sustainability through effective design of business process and integration data management. International Journal of Data and Network Science, 5(3), 283-294, DOI: 10.5267/j.ijdns.2021.6.005
Tarigan, Z.J.H., Siagian, H., Basana, S.R., & Jie, F. (2019). Effect of Key User Empowerment, Purchasing Strategy, Process Integration, Production System to Operational Performance. E3S Web of Conferences, 130, 01042, https://doi.org/10.1051/e3sconf/201913001042
Yuen, K.F., & Thai, V.V. (2017). The influence of supply chain integration on operational performance: A comparison between product and service supply chains. The International Journal of Logistics Management, 28(2), 444-463, doi.org/10.1108/IJLM-12-2015-0241
Basana, S.R., Suprapto, W., Andreani, F., and Tarigan, Z.J.H. (2022). The impact of supply chain practice on green hotel performance through internal, upstream, and downstream integration, Uncertain Supply Chain Management, 10(1), 169-180, DOI: 10.5267/j.uscm.2021.9.010
Chang, W., Ellinger, A.E., Kim, K., & Franke, GR, (2016). Supply chain integration and firm financial performance: a meta-analysis of positional advantage mediation and moderating factors. European Management Journal, 34(3), 282–295. https://doi.org/10.1016/j.emj.2015.11.008.
Chaudhuri, A., Boer, H., & Taran, Y. (2018). Supply chain integration, risk management and manufacturing flexibility. International Journal of Operations & Production Management, 38(3), 690-712. https://doi.org/10.1108/IJOPM-08-2015-0508
Cheng, Y., Chaudhuri, A., & Farooq, S. (2016). Interplant coordination, supply chain integration, and operational performance of a plant in a manufacturing network: a mediation analysis. Supply Chain Management: An International Journal, 21(5), 550 –568, DOI 10.1108/SCM-10-2015-0391
Chunsheng, L., Wong, C.W.Y., Yang, C.-C., Shang, K.-C., & Learn, T.-c. (2020). Value of supply chain resilience: roles of culture, flexibility, and integration. International Journal of Physical Distribution & Logistics Management, 50(1), 80-100. https://doi.org/10.1108/IJPDLM-02-2019-0041
Fariz, (2022). The effect of supplier integration, manager transformational leadership on supply chain performance. Uncertain Supply Chain Management, 10(3), 993-998, DOI: 10.5267/j.uscm.2022.2.014
He, Y., Lai, K.K., Sun, H., & Chen, Y. (2014). The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory. International Journal of Production Economics, 147, 260-270, http://dx.doi.org/10.1016/j.ijpe.2013.04.044
Heryanto, O.A., & Leng, P. (2022). Influence of financial literacy, managerial experience on financial management performance of SMEs in Surabaya. International Journal of Financial and Investment Studies, 2(2), 83-91. https://doi.org/10.9744/ijfis.2.2.83-91
Jafari, T., Zarei, A., Azar, A., & Moghaddam, A. (2021). The impact of business intelligence on supply chain performance with emphasis on integration and agility–a mixed research approach. International Journal of Productivity and Performance Management, https://doi.org/10.1108/IJPPM-09-2021-0511
Khan, G.F., Sarstedt, M., Shiau, W.-L., Hair, J.F., Ringle, C.M., & Fritze, M.P. (2019). Methodological research on partial least squares structural equation modeling (PLS-SEM): An analysis based on social network approaches. Internet Research, 29(3), 407-429. https://doi.org/10.1108/IntR-12-2017-0509
Lee, H.-Y., Seo, Y.-J., & Dinwoodie, J. (2016). Supply chain integration and logistics performance: the role of supply chain dynamism. The International Journal of Logistics Management, 27(3), 668-685, https://doi.org/10.1108/IJLM-06-2015-0100.
Maas, J.-B., Fenema, P.C.V., & Soeters, J. (2016). ERP as an organizational innovation: key users and cross-boundary knowledge management. Journal Of Knowledge Management, 20(3), 1367-3270, DOI 10.1108/JKM-05-2015-0195
Pham, T.H., & Doan, T.D.U. (2020). Supply chain relationship quality, environmental uncertainty, supply chain performance and financial performance of high-tech agribusinesses in Vietnam. Uncertain Supply Chain Management, 8(4), 663-674, DOI: 10.5267/j.uscm.2020.8.006
Pirmanta, Tarigan, Z.J.H., & Basana, S.R. (2021). The effect of ERP on firm performance through information quality and supply chain integration in Covid-19 era. Uncertain Supply Chain Management, 9(3), 659-666, DOI: 10.5267/j.uscm.2021.5.004
Putra, A., Tarigan, Z.J.H., & Siagian, H. (2020). Influence of Information Quality on Retailer satisfaction through Supply Chain Flexibility and Supplier Relationship Management in the Retail Industry. Jurnal Teknik Industri, 22, 93–102, DOI: https://doi.org/10.9744/jti.22.2.93-102
Ruivo, P., Johansson, B., Sarker, S., & Oliveira, T. (2020). The relationship between ERP capabilities, use, and value. Computers in Industry, 117, 103209, doi.org/10.1016/j.compind.2020.103209
Shukor, A.A.A., Newaz, M.S., Rahman, M.K., &Taha, A.Z. (2021). Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms. International Journal of Emerging Markets, 16(8), 1721-1744. https://doi.org/10.1108/IJOEM-04-2020-0418
Siagian, H., Jade, K., & Tarigan, Z.J.H. (2020). The role of affective leadership in improving firm performance through the integrated internal system and external integration FMCG Industry. International Journal of Data and Network Science, 4(4), 365-372, DOI: 10.5267/j.ijdns.2020.9.002
Siagian, H., Tarigan, Z.J.H., & Jie, F. (2021). Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era. Sustainability, 13, 4669. https://doi.org/10.3390/su13094669
Shiau, W.-L., Sarstedt, M., & Hair, J.F. (2019). Internet research using partial least squares structural equation modeling (PLS-SEM). Internet Research, 29(3), 398-406. https://doi.org/10.1108/IntR-10-2018-0447.
Singh, R.K., & Kumar, P. (2020). Measuring the flexibility index for a supply chain using graph theory matrix approach. Journal of Global Operations and Strategic Sourcing, 13(1), 56-69. https://doi.org/10.1108/JGOSS-04-2019-0027
Suprapto, W., Tarigan, Z.J.H., & Basana, S.R. (2017). The influence of the ERP system to the company performance seen through the innovation process, information quality, and information sharing asthe intervening variables. ICEMT' 17
Tanuwijaya, N.C., Tarigan, Z.J.H., & Siagian, H. (2021). The Effect of Top Management Commitment on Firm Performance through the Green Purchasing and Supplier Relationship Management in 3-Star Hotel Industry in Surabaya. Petra International Journal of Business Studies, 4(2), 169-181, DOI: https://doi.org/10.9744/ijbs.4.2.169-181
Tarigan, Z.J.H., Basana, S.R., & Suprapto, W. (2018). Enterprise Resources Planning Project Manager Competency on Improving Organizational Performance through Process Design and Quality Performance. ICEBT 2018, 153–157, doi.org/10.1145/3241748.3241777
Tarigan, Z.J.H., Oktavio, A., Soeprapto, W., Harjanti, D., Malelak, M.I., & Basana, S.R. (2021). Key user ERP capability maintaining ERP sustainability through effective design of business process and integration data management. International Journal of Data and Network Science, 5(3), 283-294, DOI: 10.5267/j.ijdns.2021.6.005
Tarigan, Z.J.H., Siagian, H., Basana, S.R., & Jie, F. (2019). Effect of Key User Empowerment, Purchasing Strategy, Process Integration, Production System to Operational Performance. E3S Web of Conferences, 130, 01042, https://doi.org/10.1051/e3sconf/201913001042
Yuen, K.F., & Thai, V.V. (2017). The influence of supply chain integration on operational performance: A comparison between product and service supply chains. The International Journal of Logistics Management, 28(2), 444-463, doi.org/10.1108/IJLM-12-2015-0241