How to cite this paper
Mai, V., Nguyen, Q & Nguyen, Q. (2022). Factors impacting logistics performance.Uncertain Supply Chain Management, 10(4), 1413-1420.
Refrences
Afshan, N., Chatterjee, S., & Chhetri, P. (2018). Impact of information technology and relational aspect on supply chain collaboration leading to financial performance: A study in the Indian context. Benchmarking: An International Journal, 25(7), 2496-2511.
Anderson, J. C., & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411-423.
Andries, P., Debackere, K., & Van Looy, B., (2013). Simultaneous experimentation as a learning strategy: Business model development under uncertainty. Strategic Entrepreneurship Journal, 7(4), 288-310.
Anyanwu, J. O., Okoroji, L. I., Ezewoko, O. F., &Nwaobilor, C. A., (2016). The impact of training and development on workers’ performance in Imo state. Global Journal of Social Sciences Studies, 2(2), 51-71.
Barratt, M., & Oke, A. (2007). Antecedents of supply chain visibility in retail supply chains: a resource-based theory perspective. Journal of operations management, 25(6), 1217-1233.
Basheer, M. F., KhorramI, A. A. A., & Hassan, S. G. (2018). Patronage factors of the Islamic banking system in Pakistan. Academy of Accounting and Financial Studies Journal, 22, 1-9.
Bask, A., Lipponen, M., & Tinnilä, M. (2012). E-commerce logistics: a literature research review and topics for future research. International Journal of E-Services and Mobile Applications (IJESMA), 4(3), 1-22.
Benfang, Y., & Feng, X., (2014). Analysis on logistics service influencing factors of C2C E-commerce customer satisfaction. Modern Business, 33-34.
Bhatnagar, R., Sohal, A. S., & Millen, R. (1999). Third-party logistics services: a Singapore perspective. International Journal of Physical Distribution & Logistics Management, 29(9), 569-587.
Chen, I. J., Paulraj, A., & Lado, A. A. (2004). Strategic purchasing, supply management, and firm performance. Journal of operations management, 22(5), 505-523.
Cho, J. J. K., Ozment, J., & Sink, H. (2008). Logistics capability, logistics outsourcing, and firm performance in an e‐commerce market. International journal of physical distribution & logistics management, 38(5), 336-359.
Christopher, M. (1998). Logistics and Supply Chain Management. New York: McGraw - Hill.
Christopher, M. (2005). Supply chain management: créer des réseaux à forte valeur ajoutée. Village Mondial.
Cichosz, M., Goldsby, T. J., Michael Knemeyer, A., & Taylor, D. F., (2017). Innovation in logistics outsourcing relationship-in the search of customer satisfaction. LogForum, 13(2), 209-219.
Closs, D. J., Goldsby, T. J., & Clinton, S. R., (1997). Information technology influences world-class logistics capability. International Journal of Physical Distribution & Logistics Management, 27(1), 4-17.
Colin, J. (2005). Le supply chain management existe-t-il réellement? Revue française de gestion, (3), 135-149.
Collin, J. (2002). De la maîtrise des opérations logistiques au supply chain management. GESTION 2000, (1), 59-74.
Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. The international journal of logistics management, 8(1), 1-14.
Cruijssen, F., Cools, M., & Dullaert, W. (2007). Horizontal cooperation in logistics: opportunities and impediments. Transportation Research Part E: Logistics and Transportation Review, 43(2), 129-142.
Dabholkar, P. A., (1996). Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality. International Journal of Research in Marketing, 13(1), 29–51.
Daugherty, P. J., Ellinger, A. E., & Rogers, D. S., (1995). Information accessibility: Customer responsiveness and enhanced performance. International Journal of Physical Distribution & Logistics Management, 25(1), 4-17.
De Vass, T., Shee, H., & Miah, S. J. (2018). The effect of "Internet of Things" on supply chain integration and performance: An organizational capability perspective. Australasian Journal of Information Systems, 22, 1-29.
Dura, P. (2002). E-logistics and advanced planning and scheduling systems APS. In International Logistics Conference Proceedings. Logistics (pp. 14-15).
Fertsch, M. (2008). Podstawy logistyki. Instytut logistyki i magazynowania, Poznań, 123-175.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18(1), 39-50.
General Statistics Office (2020). Statistical Yearbook 2020. Statistical Publishing House.
Green, K. W., Whitten, D., & Inman, R. A. (2008). The impact of logistics performance on organizational performance in a supply-chain context. Supply Chain Management: An International Journal, 13(4), 317-327.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River: Pearson Education.
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26(2), 106-121.
Hair, J. F., Tatham, R. L., Anderson, R. E., & Black, W. (1998). Multivariate Data Analysis (5th ed.). New Jersey: Prentice-Hall, Inc.
Hameed, W. U., Nadeem, S., Azeem, M., Aljumah, A. I., & Adeyemi, R. A., (2018). Determinants of E-Logistic Customer Satisfaction: A Mediating Role of Information and Communication Technology (ICT). International Journal of Supply Chain Management, 7(1), 105-111.
Hoyle, R. H. (1995). Structural equation modeling: Concepts, issues, and applications. Oaks, CA: Sage.
Hu, M., Huang, F., Hou, H., Chen, Y., & Bulysheva, L., (2016). Customized logistics service and online shoppers’ satisfaction: an empirical study. Internet Research, 26(2), 484-497.
Hua, W., & Jing, Z. (2015). An empirical study on e-commerce logistics service quality and customer satisfaction. WHICEB Proceeding, 269-275.
Hudnurkar, M., Jakhar, S., & Rathod, U. (2014). Factors affecting collaboration in the supply chain: a literature review. Procedia-Social and Behavioral Sciences, 133, 189-202.
Imran, M., Hamid, S., Aziz, A. & Hameed, W., (2019). The contributing factors towards e-logistic customer satisfaction: a mediating role of information technology. Uncertain Supply Chain Management, 7(1), 63-72.
Kim, M., & Chai, S. (2017). The impact of supplier innovativeness, information sharing and strategic sourcing on improving supply chain agility: Global supply chain perspective. International Journal of Production Economics, 187, 42-52.
La Londe, B. J., & Masters, J. M. (1994). Emerging logistics strategies: blueprints for the next century. International Journal of Physical Distribution & Logistics Management, 24(7), 35-47.
Lai, K. H., Wong, C. W., & Cheng, T. E. (2008). A coordination-theoretic investigation of the impact of electronic integration on logistics performance. Information & Management, 45(1), 10-20.
Lee, S. Y., & Seo, Y. W., (2017). Corporate Social Responsibility Motive Attribution by Service Employees in the Parcel Logistics Industry as a Moderator between CSR Perception and Organizational Effectiveness. Sustainability, 9(3), 355.
Lunce, S. E., & Smith, S. A., (2000). A report of information technology in Mexican manufacturing firms. Industrial Management & Data Systems, 100(5), 201-209.
MahbubulHye, A. K., Miraz, M. H., Sharif, K. I. M., & Hassan, M. G. (2020). Factors affecting e-logistic: mediating role of ICT & technology integration in the retail supply chain in Malaysia. TEST Eng. Manag, 82, 3234-3243.
Masmoudi, M., Benaissa, M., & Chabchoub, H. (2014). Optimization of e-commerce logistics distribution system: problem modeling and exact resolution. International Journal of Business Performance and Supply Chain Modelling, 6(3-4), 358-375.
Miraz, M. H., Hassan, M. G., & Hasan, M. T. (2020). Factors affecting e-logistics in Malaysia: the mediating role of trust. Journal of Advanced Research in Dynamical and Control Systems, 12(SP3), 111-120.
Miraz, M. H., Hassan, M. G., & Mohd Sharif, K. I. (2018). The relationship between personal and organizational in supply chain integration: A case study in Malaysia. Journal of Business Management and Economic Research, 2(7), 43-48.
Miraz, M. H., Kabir, A., Wahab, M. K., & Majumder, M. I. (2019). Supply Chain & Online Product Promotion for Organizations: A Case Study in Bangladesh. In Message from the conference chairs (p. 336).
Miraz, M. H., Saleheen, F., & Habib, M. (2017, September). Assessing SCM: A Procedure Based on A Theoretical Model. In ICBM conference (pp. 21-21).
Nasiri, G., Davoudpour, H., & Karimi, B., (2010). The impact of integrated analysis on supply chain management: a coordinated approach for inventory control policy. Supply chain management: An International Journal, 15(4), 277-289.
Nunnally, J. (1978). Psychometric Theory. New York: McGraw-Hill.
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of consumer research, 21(2), 381-391.
Qrunfleh, S., & Tarafdar, M. (2014). Supply chain information systems strategy: Impacts on supply chain performance and firm performance. International Journal of Production Economics, 147, 340-350.
Ramanathan, R., George, J., & Ramanathan, U. (2014). The role of logistics in e-commerce transactions: an exploratory study of customer feedback and risk. In Supply chain strategies, issues and models (pp. 221-233). Springer, London.
Raykov, T., & Widaman, K. F. (1995). Issues in applied structural equation modeling research. Structural Equation Modeling: A Multidisciplinary Journal, 2(4), 289-318.
Shamdasani, P., Mukherjee, A., & Malhotra, N., (2008). Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. Service Industries Journal, 28(1), 117–138.
Slater, S. F. (1995). Issues in conducting marketing strategy research. Journal of Strategic Marketing, 3(4), 257-270.
Stock, G. N., Greis, N. P., & Kasarda, J. D. (2000). Enterprise logistics and supply chain structure: the role of fit. Journal of operations management, 18(5), 531-547.
Suominen, M., & Takala, J., (2006). Support of information systems to decision making: a case analysis of information needs and factors in the forest industry. International Journal of Management and Enterprise Development, 3(5), 482-490.
Tanoos, J. J. (2017). East Asian trade cooperation versus US and EU protectionist trends and their association to Chinese steel exports. Asian Journal of Economics and Empirical Research, 4(1), 1-7.
Tho, N. D. (2011). Methods of scientific research in business. Hanoi: Publisher Socialist Labor.
Ul-Hameed, W., Shabbir, M., Imran, M., Raza, A., & Salman, R. (2019). Remedies of low performance among Pakistani e-logistic companies: The role of firm’s IT capability and information communication technology (ICT). Uncertain Supply Chain Management, 7(2), 369-380.
Van, D. T. H. (2003). Logistics - The Basics. Hanoi: Labor - Social Publishing House.
Venkatesh, V., Thong, J. Y. L., Xu, X. (2012). Consumer acceptance and use of information technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157-178.
Vereecke, A., & Muylle, S. (2006). Performance improvement through supply chain collaboration in Europe. International journal of operations & production management, 26(11), 1176- 1198.
Vickery, S. K., Jayaram, J., Droge, C., & Calantone, R. (2003). The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships. Journal of operations management, 21(5), 523-539.
Vickery, S. N., Calantone, R., & Dröge, C. (1999). Supply chain flexibility: an empirical study. Journal of supply chain management, 35(2), 16-24.
Wang, G., Gunasekaran, A., Ngai, E. W., & Papadopoulos, T., (2016). Big data analytics in logistics and supply chain management: Certain investigations for research and applications. International Journal of Production Economics, 176, 98-110.
Wang, Y. B., & Lu, J. R., (2016). A supply-lock competitive market for investable products. Asian Development Policy Review, 4(4), 127-133.
Wang, Y., & Lalwani, C. S. (2007). Using e‐business to enable customized logistics sustainability. The International Journal of Logistics Management, 18(3), 402-419.
Wieczerzycki, W. (2012). E-logistics. Warszawa: Polskie Wydawnictwo Ekonomiczne, 10.
Xin, L., & Bo, Y., (2004). Service Quality Evaluation of characteristics and service recovery strategies. Management Science, 6, 72-76.
Zhang, S., Dan, B., & Zhou, M. (2019). After-sale service deployment and information sharing in a supply chain under demand uncertainty. European Journal of Operational Research, 279(2), 351-363.
Zhang, X., & Wang, H., (2011). Empirical research on associations among information technology, supply chain robustness, and supply chain performance. International Journal of Business and Management, 6(2), 231–236.
Anderson, J. C., & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin, 103(3), 411-423.
Andries, P., Debackere, K., & Van Looy, B., (2013). Simultaneous experimentation as a learning strategy: Business model development under uncertainty. Strategic Entrepreneurship Journal, 7(4), 288-310.
Anyanwu, J. O., Okoroji, L. I., Ezewoko, O. F., &Nwaobilor, C. A., (2016). The impact of training and development on workers’ performance in Imo state. Global Journal of Social Sciences Studies, 2(2), 51-71.
Barratt, M., & Oke, A. (2007). Antecedents of supply chain visibility in retail supply chains: a resource-based theory perspective. Journal of operations management, 25(6), 1217-1233.
Basheer, M. F., KhorramI, A. A. A., & Hassan, S. G. (2018). Patronage factors of the Islamic banking system in Pakistan. Academy of Accounting and Financial Studies Journal, 22, 1-9.
Bask, A., Lipponen, M., & Tinnilä, M. (2012). E-commerce logistics: a literature research review and topics for future research. International Journal of E-Services and Mobile Applications (IJESMA), 4(3), 1-22.
Benfang, Y., & Feng, X., (2014). Analysis on logistics service influencing factors of C2C E-commerce customer satisfaction. Modern Business, 33-34.
Bhatnagar, R., Sohal, A. S., & Millen, R. (1999). Third-party logistics services: a Singapore perspective. International Journal of Physical Distribution & Logistics Management, 29(9), 569-587.
Chen, I. J., Paulraj, A., & Lado, A. A. (2004). Strategic purchasing, supply management, and firm performance. Journal of operations management, 22(5), 505-523.
Cho, J. J. K., Ozment, J., & Sink, H. (2008). Logistics capability, logistics outsourcing, and firm performance in an e‐commerce market. International journal of physical distribution & logistics management, 38(5), 336-359.
Christopher, M. (1998). Logistics and Supply Chain Management. New York: McGraw - Hill.
Christopher, M. (2005). Supply chain management: créer des réseaux à forte valeur ajoutée. Village Mondial.
Cichosz, M., Goldsby, T. J., Michael Knemeyer, A., & Taylor, D. F., (2017). Innovation in logistics outsourcing relationship-in the search of customer satisfaction. LogForum, 13(2), 209-219.
Closs, D. J., Goldsby, T. J., & Clinton, S. R., (1997). Information technology influences world-class logistics capability. International Journal of Physical Distribution & Logistics Management, 27(1), 4-17.
Colin, J. (2005). Le supply chain management existe-t-il réellement? Revue française de gestion, (3), 135-149.
Collin, J. (2002). De la maîtrise des opérations logistiques au supply chain management. GESTION 2000, (1), 59-74.
Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. The international journal of logistics management, 8(1), 1-14.
Cruijssen, F., Cools, M., & Dullaert, W. (2007). Horizontal cooperation in logistics: opportunities and impediments. Transportation Research Part E: Logistics and Transportation Review, 43(2), 129-142.
Dabholkar, P. A., (1996). Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality. International Journal of Research in Marketing, 13(1), 29–51.
Daugherty, P. J., Ellinger, A. E., & Rogers, D. S., (1995). Information accessibility: Customer responsiveness and enhanced performance. International Journal of Physical Distribution & Logistics Management, 25(1), 4-17.
De Vass, T., Shee, H., & Miah, S. J. (2018). The effect of "Internet of Things" on supply chain integration and performance: An organizational capability perspective. Australasian Journal of Information Systems, 22, 1-29.
Dura, P. (2002). E-logistics and advanced planning and scheduling systems APS. In International Logistics Conference Proceedings. Logistics (pp. 14-15).
Fertsch, M. (2008). Podstawy logistyki. Instytut logistyki i magazynowania, Poznań, 123-175.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18(1), 39-50.
General Statistics Office (2020). Statistical Yearbook 2020. Statistical Publishing House.
Green, K. W., Whitten, D., & Inman, R. A. (2008). The impact of logistics performance on organizational performance in a supply-chain context. Supply Chain Management: An International Journal, 13(4), 317-327.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River: Pearson Education.
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26(2), 106-121.
Hair, J. F., Tatham, R. L., Anderson, R. E., & Black, W. (1998). Multivariate Data Analysis (5th ed.). New Jersey: Prentice-Hall, Inc.
Hameed, W. U., Nadeem, S., Azeem, M., Aljumah, A. I., & Adeyemi, R. A., (2018). Determinants of E-Logistic Customer Satisfaction: A Mediating Role of Information and Communication Technology (ICT). International Journal of Supply Chain Management, 7(1), 105-111.
Hoyle, R. H. (1995). Structural equation modeling: Concepts, issues, and applications. Oaks, CA: Sage.
Hu, M., Huang, F., Hou, H., Chen, Y., & Bulysheva, L., (2016). Customized logistics service and online shoppers’ satisfaction: an empirical study. Internet Research, 26(2), 484-497.
Hua, W., & Jing, Z. (2015). An empirical study on e-commerce logistics service quality and customer satisfaction. WHICEB Proceeding, 269-275.
Hudnurkar, M., Jakhar, S., & Rathod, U. (2014). Factors affecting collaboration in the supply chain: a literature review. Procedia-Social and Behavioral Sciences, 133, 189-202.
Imran, M., Hamid, S., Aziz, A. & Hameed, W., (2019). The contributing factors towards e-logistic customer satisfaction: a mediating role of information technology. Uncertain Supply Chain Management, 7(1), 63-72.
Kim, M., & Chai, S. (2017). The impact of supplier innovativeness, information sharing and strategic sourcing on improving supply chain agility: Global supply chain perspective. International Journal of Production Economics, 187, 42-52.
La Londe, B. J., & Masters, J. M. (1994). Emerging logistics strategies: blueprints for the next century. International Journal of Physical Distribution & Logistics Management, 24(7), 35-47.
Lai, K. H., Wong, C. W., & Cheng, T. E. (2008). A coordination-theoretic investigation of the impact of electronic integration on logistics performance. Information & Management, 45(1), 10-20.
Lee, S. Y., & Seo, Y. W., (2017). Corporate Social Responsibility Motive Attribution by Service Employees in the Parcel Logistics Industry as a Moderator between CSR Perception and Organizational Effectiveness. Sustainability, 9(3), 355.
Lunce, S. E., & Smith, S. A., (2000). A report of information technology in Mexican manufacturing firms. Industrial Management & Data Systems, 100(5), 201-209.
MahbubulHye, A. K., Miraz, M. H., Sharif, K. I. M., & Hassan, M. G. (2020). Factors affecting e-logistic: mediating role of ICT & technology integration in the retail supply chain in Malaysia. TEST Eng. Manag, 82, 3234-3243.
Masmoudi, M., Benaissa, M., & Chabchoub, H. (2014). Optimization of e-commerce logistics distribution system: problem modeling and exact resolution. International Journal of Business Performance and Supply Chain Modelling, 6(3-4), 358-375.
Miraz, M. H., Hassan, M. G., & Hasan, M. T. (2020). Factors affecting e-logistics in Malaysia: the mediating role of trust. Journal of Advanced Research in Dynamical and Control Systems, 12(SP3), 111-120.
Miraz, M. H., Hassan, M. G., & Mohd Sharif, K. I. (2018). The relationship between personal and organizational in supply chain integration: A case study in Malaysia. Journal of Business Management and Economic Research, 2(7), 43-48.
Miraz, M. H., Kabir, A., Wahab, M. K., & Majumder, M. I. (2019). Supply Chain & Online Product Promotion for Organizations: A Case Study in Bangladesh. In Message from the conference chairs (p. 336).
Miraz, M. H., Saleheen, F., & Habib, M. (2017, September). Assessing SCM: A Procedure Based on A Theoretical Model. In ICBM conference (pp. 21-21).
Nasiri, G., Davoudpour, H., & Karimi, B., (2010). The impact of integrated analysis on supply chain management: a coordinated approach for inventory control policy. Supply chain management: An International Journal, 15(4), 277-289.
Nunnally, J. (1978). Psychometric Theory. New York: McGraw-Hill.
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of consumer research, 21(2), 381-391.
Qrunfleh, S., & Tarafdar, M. (2014). Supply chain information systems strategy: Impacts on supply chain performance and firm performance. International Journal of Production Economics, 147, 340-350.
Ramanathan, R., George, J., & Ramanathan, U. (2014). The role of logistics in e-commerce transactions: an exploratory study of customer feedback and risk. In Supply chain strategies, issues and models (pp. 221-233). Springer, London.
Raykov, T., & Widaman, K. F. (1995). Issues in applied structural equation modeling research. Structural Equation Modeling: A Multidisciplinary Journal, 2(4), 289-318.
Shamdasani, P., Mukherjee, A., & Malhotra, N., (2008). Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. Service Industries Journal, 28(1), 117–138.
Slater, S. F. (1995). Issues in conducting marketing strategy research. Journal of Strategic Marketing, 3(4), 257-270.
Stock, G. N., Greis, N. P., & Kasarda, J. D. (2000). Enterprise logistics and supply chain structure: the role of fit. Journal of operations management, 18(5), 531-547.
Suominen, M., & Takala, J., (2006). Support of information systems to decision making: a case analysis of information needs and factors in the forest industry. International Journal of Management and Enterprise Development, 3(5), 482-490.
Tanoos, J. J. (2017). East Asian trade cooperation versus US and EU protectionist trends and their association to Chinese steel exports. Asian Journal of Economics and Empirical Research, 4(1), 1-7.
Tho, N. D. (2011). Methods of scientific research in business. Hanoi: Publisher Socialist Labor.
Ul-Hameed, W., Shabbir, M., Imran, M., Raza, A., & Salman, R. (2019). Remedies of low performance among Pakistani e-logistic companies: The role of firm’s IT capability and information communication technology (ICT). Uncertain Supply Chain Management, 7(2), 369-380.
Van, D. T. H. (2003). Logistics - The Basics. Hanoi: Labor - Social Publishing House.
Venkatesh, V., Thong, J. Y. L., Xu, X. (2012). Consumer acceptance and use of information technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157-178.
Vereecke, A., & Muylle, S. (2006). Performance improvement through supply chain collaboration in Europe. International journal of operations & production management, 26(11), 1176- 1198.
Vickery, S. K., Jayaram, J., Droge, C., & Calantone, R. (2003). The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships. Journal of operations management, 21(5), 523-539.
Vickery, S. N., Calantone, R., & Dröge, C. (1999). Supply chain flexibility: an empirical study. Journal of supply chain management, 35(2), 16-24.
Wang, G., Gunasekaran, A., Ngai, E. W., & Papadopoulos, T., (2016). Big data analytics in logistics and supply chain management: Certain investigations for research and applications. International Journal of Production Economics, 176, 98-110.
Wang, Y. B., & Lu, J. R., (2016). A supply-lock competitive market for investable products. Asian Development Policy Review, 4(4), 127-133.
Wang, Y., & Lalwani, C. S. (2007). Using e‐business to enable customized logistics sustainability. The International Journal of Logistics Management, 18(3), 402-419.
Wieczerzycki, W. (2012). E-logistics. Warszawa: Polskie Wydawnictwo Ekonomiczne, 10.
Xin, L., & Bo, Y., (2004). Service Quality Evaluation of characteristics and service recovery strategies. Management Science, 6, 72-76.
Zhang, S., Dan, B., & Zhou, M. (2019). After-sale service deployment and information sharing in a supply chain under demand uncertainty. European Journal of Operational Research, 279(2), 351-363.
Zhang, X., & Wang, H., (2011). Empirical research on associations among information technology, supply chain robustness, and supply chain performance. International Journal of Business and Management, 6(2), 231–236.