How to cite this paper
Nalluri, V & Chen, L. (2022). Risk assessment for sustainability on telecom supply chain: A hybrid fuzzy approach.Uncertain Supply Chain Management, 10(2), 559-576.
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Afifa, M. M. A., & Saleh, I. (2021). Management accounting systems effectiveness, perceived environmental uncertainty and companies’ performance: the case of Jordanian companies. International Journal of Organizational Analysis. https://doi.org/10.1108/JAOC-10-2020-0165
Agbebi, M. (2018). China in Africa’s telecom sector: opportunities for human capital development? A case of Huawei in Nigeria. Human Resource Development International, 21(5), 532-551. https://doi.org/10.1080/13678868.2018.1512232
Ahmadi, O., Mortazavi, S. B., Mahabadi, H. A., & Hosseinpouri, M. (2020). Development of a dynamic quantitative risk assessment methodology using fuzzy DEMATEL-BN and leading indicators. Process Safety and Environmental Protection, 142, 15-44. https://doi.org/10.1016/j.psep.2020.04.038
Chaudhuri, A., Srivastava, S. K., Srivastava, R. K., & Parveen, Z. (2016). Risk propagation and its impact on performance in food processing supply chain: a fuzzy interpretive structural modeling-based approach. Journal of Modelling in Management, 11(2), 660-693. https://doi.org/10.1108/JM2-08-2014-0065
Chauhan, A. S., Badhotiya, G. K., Soni, G., & Kumari, P. (2020). Investigating interdependencies of sustainable supplier selection criteria: an appraisal using ISM. Journal of Global Operations and Strategic Sourcing. https://doi.org/10.1108/JGOSS-02-2019-0017
Chen, W. K., Nalluri, V., Ma, S., Lin, M. M., & Lin, C. T. (2021). An Exploration of the Critical Risk Factors in Sustainable Telecom Services: An Analysis of Indian Telecom Industries. Sustainability, 13(2), 445. https://doi.org/10.3390/su13020445
Chowdhury, N. A., Ali, S. M., Mahtab, Z., Rahman, T., Kabir, G., & Paul, S. K. (2019). A structural model for investigating the driving and dependence power of supply chain risks in the readymade garment industry. Journal of Retailing and Consumer Services, 51, 102-113. https://doi.org/10.1016/j.jretconser.2019.05.024
Daghfous, A., Qazi, A., & Khan, M. S. (2021). Incorporating the risk of knowledge loss in supply chain risk management. The International Journal of Logistics Management. https://doi.org/10.1108/IJLM-06-2020-0225
Dawood, K. A., Sharif, K. Y., Ghani, A. A., Zulzalil, H., Zaidan, A. A., & Zaidan, B. B. (2021). Towards a unified criteria model for usability evaluation in the context of open source software based on a fuzzy Delphi method. Information and Software Technology, 130, 106453. https://doi.org/10.1016/j.infsof.2020.106453
Dewangan, D. K., Agrawal, R., & Sharma, V. (2017). Enablers of eco-innovation to enhance the competitiveness of the Indian manufacturing sector: an integrated ISM-fuzzy MICMAC approach. International Journal of Business Innovation and Research, 13(4), 475-501. https://doi.org/10.1504/IJBIR.2017.085103
Digalwar, A., Raut, R. D., Yadav, V. S., Narkhede, B., Gardas, B. B., & Gotmare, A. (2020). Evaluation of critical constructs for measurement of sustainable supply chain practices in lean‐agile firms of Indian origin: A hybrid ISM‐ANP approach. Business Strategy and the Environment, 29(3), 1575-1596. https://doi.org/10.1002/bse.2455
Dike, M. C., & Rose, E. L. (2017). Internationalization of mobile telecommunications: a systematic literature review. Review of International Business and Strategy. https://doi.org/10.1108/RIBS-01-2017-0004
Elgharbawy, A. (2020). Risk and risk management practices: A comparative study between Islamic and conventional banks in Qatar. Journal of Islamic Accounting and Business Research. https://doi.org/10.1108/JIABR-06-2018-0080
Farooque, M., Jain, V., Zhang, A., & Li, Z. (2020). Fuzzy DEMATEL analysis of barriers to Blockchain-based life cycle assessment in China. Computers & Industrial Engineering, 147, 106684. https://doi.org/10.1016/j.cie.2020.106684
Ganguly, K. (2019). Establishing link between quality management and supply chain risk management: A fuzzy AHP approach. The TQM Journal. https://doi.org/10.1108/TQM-05-2019-0125
Garg, C., Sharma, A., & Goyal, G. (2017). A hybrid decision model to evaluate critical factors for successful adoption of GSCM practices under fuzzy environment. Uncertain Supply Chain Management, 5(1), 59-70. DOI: 10.5267/j.uscm.2016.7.002
Gouda, S. K., & Saranga, H. (2018). Sustainable supply chains for supply chain sustainability: impact of sustainability efforts on supply chain risk. International Journal of Production Research, 56(17), 5820-5835. https://doi.org/10.1080/00207543.2018.1456695
Gupta, P., & Jain, N. (2019). Signalling role of 2G scam investigation on stock market returns of select telecom companies in India. International Journal of Public Sector Performance Management, 5(3-4), 370-383. https://doi.org/10.1504/IJPSPM.2019.101071
Hameed, H. B., Ali, Y., & Petrillo, A. (2020). Environmental risk assessment of E-waste in developing countries by using the modified-SIRA method. Science of The Total Environment, 733, 138525. https://doi.org/10.1016/j.scitotenv.2020.138525
Herlina, M., & Saputra, N. (2021). Does motivation play moderating role on organizational citizenship behavior? Evidence from Indonesian telecommunication firms. Management Science Letters, 11(5), 1667-1676. DOI: 10.5267/j.msl.2020.12.004
Izogo, E. E. (2017). Customer loyalty in telecom service sector: the role of service quality and customer commitment. The TQM Journal. https://doi.org/10.1108/TQM-10-2014-0089
Jain, R. K., Gonela, S. K., & Raghavendra, B. T. (2020). Telecom in India in 2017: Uncertainty Calling. Asian Journal of Management Cases, 0972820120927184.https://doi.org/10.1177/0972820120927184
Jain, V., & Raj, T. (2021). Study of issues related to constraints in FMS by ISM, fuzzy ISM and TISM. International Journal of Industrial and Systems Engineering, 37(2), 197-221. https://doi.org/10.1504/IJISE.2021.112876
Kara, M. E., Fırat, S. Ü. O., & Ghadge, A. (2020). A data mining-based framework for supply chain risk management. Computers & Industrial Engineering, 139, 105570. https://doi.org/10.1016/j.cie.2018.12.017
Kausar, K., Garg, D., & Luthra, S. (2017). Key enablers to implement sustainable supply chain management practices: An Indian insight. Uncertain Supply Chain Management, 5(2), 89-104. DOI: 10.5267/j.uscm.2016.10.005
Khalifa, N., Abd Elghany, M., & Abd Elghany, M. (2021). Exploratory research on digitalization transformation practices within supply chain management context in developing countries specifically Egypt in the MENA region. Cogent Business & Management, 8(1), 1965459. https://doi.org/10.1080/23311975.2021.1965459
Khot, S., & Thiagarajan, S. (2019). Resilience and sustainability of supply chain management in the Indian automobile industry. International Journal of Data and Network Science, 3(4), 339-348. DOI: 10.5267/j.ijdns.2019.4.002
Kundu, G. K. (2021). Modeling the enablers of project-based learning: an ISM-Fuzzy MICMAC approach. International Journal of Quality & Reliability Management. https://doi.org/10.1108/IJQRM-08-2020-0273
Kusrini, N., & Maswadi, M. (2021). The performance improvement of sustainable palm oil supply chain management after COVID-19: Priority indicators using F-AHP. Uncertain Supply Chain Management, 9(2), 227-236. DOI: 10.5267/j.uscm.2021.3.010
Li, X., Han, Z., Zhang, R., Zhang, Y., & Zhang, L. (2020). Risk assessment of hydrogen generation unit considering dependencies using integrated DEMATEL and TOPSIS approach. International Journal of Hydrogen Energy, 45(53), 29630-29642. https://doi.org/10.1016/j.ijhydene.2020.07.243
Loska, D., & Higa, J. (2020). The risk to reconstitution: supply chain risk management for the future of the US Air Force’s organic supply chain. Journal of Defense Analytics and Logistics. https://doi.org/10.1108/JDAL-03-2019-0005
Luthra, S., & Mangla, S. K. (2018). When strategies matter: Adoption of sustainable supply chain management practices in an emerging economy’s context. Resources, Conservation and Recycling, 138, 194-206. https://doi.org/10.1016/j.resconrec.2018.07.005
Meehan, J., & Pinnington, B. D. (2021). Modern slavery in supply chains: insights through strategic ambiguity. International Journal of Operations & Production Management. https://doi.org/10.1108/IJOPM-05-2020-0292
Meethom, W., & Koohathongsumrit, N. (2020). A decision support system for road freight transportation route selection with new fuzzy numbers. foresight. https://doi.org/10.1108/FS-10-2019-0090
Muneeb, F. M., Yazdi, A. K., Wanke, P., Yiyin, C., & Chughtai, M. (2020). Critical success factors for sustainable entrepreneurship in Pakistani Telecommunications industry: a hybrid grey systems theory/best-worst method approach. Management Decision. https://doi.org/10.1108/MD-08-2019-1133
Munyimi, T. F., & Chari, D. F. (2018). The role of buyer–supplier relationships in achieving economic sustainability in the private telecommunication sector in Zimbabwe. Cogent Business & Management, 5(1), 1540917. https://doi.org/10.1080/23311975.2018.1540917
Nasrollahi, M., Fathi, M. R., Sobhani, S. M., Khosravi, A., & Noorbakhsh, A. (2021). Modeling resilient supplier selection criteria in desalination supply chain based on fuzzy DEMATEL and ISM. International Journal of Management Science and Engineering Management, 1-15. https://doi.org/10.1080/17509653.2021.1965502
Norrman, A., & Wieland, A. (2020). The development of supply chain risk management over time: revisiting Ericsson. International Journal of Physical Distribution & Logistics Management. https://doi.org/10.1108/IJPDLM-07-2019-0219
Ortiz-Barrios, M., Cabarcas-Reyes, J., Ishizaka, A., Barbati, M., Jaramillo-Rueda, N., & de Jesús Carrascal-Zambrano, G. (2020). A hybrid fuzzy multi-criteria decision-making model for selecting a sustainable supplier of forklift filters: a case study from the mining industry. Annals of Operations Research, 1-39. https://doi.org/10.1007/s10479-020-03737-y
Paksoy, T., Çalik, A., Yildizbaşi, A., & Huber, S. (2019). Risk management in lean & green supply chain: A novel fuzzy linguistic risk assessment approach. In Lean and green supply chain management (pp. 75-100). Springer, Cham. https://doi.org/10.1007/978-3-319-97511-5_3
Panjehfouladgaran, H., & Lim, S. F. W. (2020). Reverse logistics risk management: identification, clustering and risk mitigation strategies. Management Decision. https://doi.org/10.1108/MD-01-2018-0010
Petrudi, S., Abdi, M., & Goh, M. (2018). An integrated approach to evaluate suppliers in a sustainable supply chain. Uncertain Supply Chain Management, 6(4), 423-444. DOI: 10.5267/j.uscm.2017.12.003
Pramod, V. R., Banwet, D. K., &Sarma, P. R. S. (2016). Understanding the barriers of service supply chain management: an exploratory case study from Indian telecom industry. Opsearch, 53(2), 358-374. https://doi.org/10.1007/s12597-015-0234-5
Ramesh, K. T., Sarmah, S. P., & Tarei, P. K. (2019). An integrated framework for the assessment of inbound supply risk and prioritization of the risk drivers: A real-life case on electronics supply chain. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-03-2019-0119
Reichling, M., & Otto, T. (2017). The environmental impact of the new economy: Deutsche Telekom, telecommunications services and the sustainable future. In The ecology of the new economy (pp. 119-129). Routledge. https://doi.org/10.4324/9781351282048
Rezghdeh, K., & Shokouhyar, S. (2020). A six-dimensional model for supply chain sustainability risk analysis in telecommunication networks: a case study. Modern Supply Chain Research and Applications. https://doi.org/10.1108/MSCRA-09-2019-0018
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Ahmadi, O., Mortazavi, S. B., Mahabadi, H. A., & Hosseinpouri, M. (2020). Development of a dynamic quantitative risk assessment methodology using fuzzy DEMATEL-BN and leading indicators. Process Safety and Environmental Protection, 142, 15-44. https://doi.org/10.1016/j.psep.2020.04.038
Chaudhuri, A., Srivastava, S. K., Srivastava, R. K., & Parveen, Z. (2016). Risk propagation and its impact on performance in food processing supply chain: a fuzzy interpretive structural modeling-based approach. Journal of Modelling in Management, 11(2), 660-693. https://doi.org/10.1108/JM2-08-2014-0065
Chauhan, A. S., Badhotiya, G. K., Soni, G., & Kumari, P. (2020). Investigating interdependencies of sustainable supplier selection criteria: an appraisal using ISM. Journal of Global Operations and Strategic Sourcing. https://doi.org/10.1108/JGOSS-02-2019-0017
Chen, W. K., Nalluri, V., Ma, S., Lin, M. M., & Lin, C. T. (2021). An Exploration of the Critical Risk Factors in Sustainable Telecom Services: An Analysis of Indian Telecom Industries. Sustainability, 13(2), 445. https://doi.org/10.3390/su13020445
Chowdhury, N. A., Ali, S. M., Mahtab, Z., Rahman, T., Kabir, G., & Paul, S. K. (2019). A structural model for investigating the driving and dependence power of supply chain risks in the readymade garment industry. Journal of Retailing and Consumer Services, 51, 102-113. https://doi.org/10.1016/j.jretconser.2019.05.024
Daghfous, A., Qazi, A., & Khan, M. S. (2021). Incorporating the risk of knowledge loss in supply chain risk management. The International Journal of Logistics Management. https://doi.org/10.1108/IJLM-06-2020-0225
Dawood, K. A., Sharif, K. Y., Ghani, A. A., Zulzalil, H., Zaidan, A. A., & Zaidan, B. B. (2021). Towards a unified criteria model for usability evaluation in the context of open source software based on a fuzzy Delphi method. Information and Software Technology, 130, 106453. https://doi.org/10.1016/j.infsof.2020.106453
Dewangan, D. K., Agrawal, R., & Sharma, V. (2017). Enablers of eco-innovation to enhance the competitiveness of the Indian manufacturing sector: an integrated ISM-fuzzy MICMAC approach. International Journal of Business Innovation and Research, 13(4), 475-501. https://doi.org/10.1504/IJBIR.2017.085103
Digalwar, A., Raut, R. D., Yadav, V. S., Narkhede, B., Gardas, B. B., & Gotmare, A. (2020). Evaluation of critical constructs for measurement of sustainable supply chain practices in lean‐agile firms of Indian origin: A hybrid ISM‐ANP approach. Business Strategy and the Environment, 29(3), 1575-1596. https://doi.org/10.1002/bse.2455
Dike, M. C., & Rose, E. L. (2017). Internationalization of mobile telecommunications: a systematic literature review. Review of International Business and Strategy. https://doi.org/10.1108/RIBS-01-2017-0004
Elgharbawy, A. (2020). Risk and risk management practices: A comparative study between Islamic and conventional banks in Qatar. Journal of Islamic Accounting and Business Research. https://doi.org/10.1108/JIABR-06-2018-0080
Farooque, M., Jain, V., Zhang, A., & Li, Z. (2020). Fuzzy DEMATEL analysis of barriers to Blockchain-based life cycle assessment in China. Computers & Industrial Engineering, 147, 106684. https://doi.org/10.1016/j.cie.2020.106684
Ganguly, K. (2019). Establishing link between quality management and supply chain risk management: A fuzzy AHP approach. The TQM Journal. https://doi.org/10.1108/TQM-05-2019-0125
Garg, C., Sharma, A., & Goyal, G. (2017). A hybrid decision model to evaluate critical factors for successful adoption of GSCM practices under fuzzy environment. Uncertain Supply Chain Management, 5(1), 59-70. DOI: 10.5267/j.uscm.2016.7.002
Gouda, S. K., & Saranga, H. (2018). Sustainable supply chains for supply chain sustainability: impact of sustainability efforts on supply chain risk. International Journal of Production Research, 56(17), 5820-5835. https://doi.org/10.1080/00207543.2018.1456695
Gupta, P., & Jain, N. (2019). Signalling role of 2G scam investigation on stock market returns of select telecom companies in India. International Journal of Public Sector Performance Management, 5(3-4), 370-383. https://doi.org/10.1504/IJPSPM.2019.101071
Hameed, H. B., Ali, Y., & Petrillo, A. (2020). Environmental risk assessment of E-waste in developing countries by using the modified-SIRA method. Science of The Total Environment, 733, 138525. https://doi.org/10.1016/j.scitotenv.2020.138525
Herlina, M., & Saputra, N. (2021). Does motivation play moderating role on organizational citizenship behavior? Evidence from Indonesian telecommunication firms. Management Science Letters, 11(5), 1667-1676. DOI: 10.5267/j.msl.2020.12.004
Izogo, E. E. (2017). Customer loyalty in telecom service sector: the role of service quality and customer commitment. The TQM Journal. https://doi.org/10.1108/TQM-10-2014-0089
Jain, R. K., Gonela, S. K., & Raghavendra, B. T. (2020). Telecom in India in 2017: Uncertainty Calling. Asian Journal of Management Cases, 0972820120927184.https://doi.org/10.1177/0972820120927184
Jain, V., & Raj, T. (2021). Study of issues related to constraints in FMS by ISM, fuzzy ISM and TISM. International Journal of Industrial and Systems Engineering, 37(2), 197-221. https://doi.org/10.1504/IJISE.2021.112876
Kara, M. E., Fırat, S. Ü. O., & Ghadge, A. (2020). A data mining-based framework for supply chain risk management. Computers & Industrial Engineering, 139, 105570. https://doi.org/10.1016/j.cie.2018.12.017
Kausar, K., Garg, D., & Luthra, S. (2017). Key enablers to implement sustainable supply chain management practices: An Indian insight. Uncertain Supply Chain Management, 5(2), 89-104. DOI: 10.5267/j.uscm.2016.10.005
Khalifa, N., Abd Elghany, M., & Abd Elghany, M. (2021). Exploratory research on digitalization transformation practices within supply chain management context in developing countries specifically Egypt in the MENA region. Cogent Business & Management, 8(1), 1965459. https://doi.org/10.1080/23311975.2021.1965459
Khot, S., & Thiagarajan, S. (2019). Resilience and sustainability of supply chain management in the Indian automobile industry. International Journal of Data and Network Science, 3(4), 339-348. DOI: 10.5267/j.ijdns.2019.4.002
Kundu, G. K. (2021). Modeling the enablers of project-based learning: an ISM-Fuzzy MICMAC approach. International Journal of Quality & Reliability Management. https://doi.org/10.1108/IJQRM-08-2020-0273
Kusrini, N., & Maswadi, M. (2021). The performance improvement of sustainable palm oil supply chain management after COVID-19: Priority indicators using F-AHP. Uncertain Supply Chain Management, 9(2), 227-236. DOI: 10.5267/j.uscm.2021.3.010
Li, X., Han, Z., Zhang, R., Zhang, Y., & Zhang, L. (2020). Risk assessment of hydrogen generation unit considering dependencies using integrated DEMATEL and TOPSIS approach. International Journal of Hydrogen Energy, 45(53), 29630-29642. https://doi.org/10.1016/j.ijhydene.2020.07.243
Loska, D., & Higa, J. (2020). The risk to reconstitution: supply chain risk management for the future of the US Air Force’s organic supply chain. Journal of Defense Analytics and Logistics. https://doi.org/10.1108/JDAL-03-2019-0005
Luthra, S., & Mangla, S. K. (2018). When strategies matter: Adoption of sustainable supply chain management practices in an emerging economy’s context. Resources, Conservation and Recycling, 138, 194-206. https://doi.org/10.1016/j.resconrec.2018.07.005
Meehan, J., & Pinnington, B. D. (2021). Modern slavery in supply chains: insights through strategic ambiguity. International Journal of Operations & Production Management. https://doi.org/10.1108/IJOPM-05-2020-0292
Meethom, W., & Koohathongsumrit, N. (2020). A decision support system for road freight transportation route selection with new fuzzy numbers. foresight. https://doi.org/10.1108/FS-10-2019-0090
Muneeb, F. M., Yazdi, A. K., Wanke, P., Yiyin, C., & Chughtai, M. (2020). Critical success factors for sustainable entrepreneurship in Pakistani Telecommunications industry: a hybrid grey systems theory/best-worst method approach. Management Decision. https://doi.org/10.1108/MD-08-2019-1133
Munyimi, T. F., & Chari, D. F. (2018). The role of buyer–supplier relationships in achieving economic sustainability in the private telecommunication sector in Zimbabwe. Cogent Business & Management, 5(1), 1540917. https://doi.org/10.1080/23311975.2018.1540917
Nasrollahi, M., Fathi, M. R., Sobhani, S. M., Khosravi, A., & Noorbakhsh, A. (2021). Modeling resilient supplier selection criteria in desalination supply chain based on fuzzy DEMATEL and ISM. International Journal of Management Science and Engineering Management, 1-15. https://doi.org/10.1080/17509653.2021.1965502
Norrman, A., & Wieland, A. (2020). The development of supply chain risk management over time: revisiting Ericsson. International Journal of Physical Distribution & Logistics Management. https://doi.org/10.1108/IJPDLM-07-2019-0219
Ortiz-Barrios, M., Cabarcas-Reyes, J., Ishizaka, A., Barbati, M., Jaramillo-Rueda, N., & de Jesús Carrascal-Zambrano, G. (2020). A hybrid fuzzy multi-criteria decision-making model for selecting a sustainable supplier of forklift filters: a case study from the mining industry. Annals of Operations Research, 1-39. https://doi.org/10.1007/s10479-020-03737-y
Paksoy, T., Çalik, A., Yildizbaşi, A., & Huber, S. (2019). Risk management in lean & green supply chain: A novel fuzzy linguistic risk assessment approach. In Lean and green supply chain management (pp. 75-100). Springer, Cham. https://doi.org/10.1007/978-3-319-97511-5_3
Panjehfouladgaran, H., & Lim, S. F. W. (2020). Reverse logistics risk management: identification, clustering and risk mitigation strategies. Management Decision. https://doi.org/10.1108/MD-01-2018-0010
Petrudi, S., Abdi, M., & Goh, M. (2018). An integrated approach to evaluate suppliers in a sustainable supply chain. Uncertain Supply Chain Management, 6(4), 423-444. DOI: 10.5267/j.uscm.2017.12.003
Pramod, V. R., Banwet, D. K., &Sarma, P. R. S. (2016). Understanding the barriers of service supply chain management: an exploratory case study from Indian telecom industry. Opsearch, 53(2), 358-374. https://doi.org/10.1007/s12597-015-0234-5
Ramesh, K. T., Sarmah, S. P., & Tarei, P. K. (2019). An integrated framework for the assessment of inbound supply risk and prioritization of the risk drivers: A real-life case on electronics supply chain. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-03-2019-0119
Reichling, M., & Otto, T. (2017). The environmental impact of the new economy: Deutsche Telekom, telecommunications services and the sustainable future. In The ecology of the new economy (pp. 119-129). Routledge. https://doi.org/10.4324/9781351282048
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