How to cite this paper
Alshourah, S. (2021). Assessing the influence of total quality management practices on innovation in Jordanian manufacturing organizations.Uncertain Supply Chain Management, 9(1), 57-68.
Refrences
Alshourah, S. (2020). Total quality management practices and their effects on the quality performance of Jordanian private hospitals. Management Science Letters, 11(1), 67-76.
Al-Shourah, S. Al-Shourah, A, A. (2020). An examination between total quality management and hotel financial performance: Evidence from Jordanian international hotels. Information Management and Decisions Séances.
Abdullah, A. B. (2013). The influence of "soft" and "hard" total quality management (TQM) practices on total productive maintenance (TQM) in Jordanian manufacturing companies. International Journal of Business and Management, 8(21), 1.
Abdullah, A. B., Dahiyat, S. E., & Matsui, Y. (2019). Lean management and innovation performance. Management Research Review, 42(2), 239-262.
Abu-Salim, T. A., Sundarakani, B., & Lasrado, F. (2019). The relationship between TQM practices and Organisational innovation outcomes. The TQM Journal, 31(6), 874-907.
Abrunhosa, A., & Sá, P. M. E. (2008). Are TQM principles supporting innovation in the Portuguese footwear industry?. Technovation, 28(4), 208-221.
Allan, A. J. A., Kasim, N. A. B. A., Mustapha, M. B., & Shah, S. B. M. (2018). An overview of Jordanian manufacturing sector in light of current regional political situation.
Altawallbeh, M., Soon, F., Thiam, W., & Alshourah, S. (2015). Mediating role of attitude, subjective norm and perceived behavioral control in the relationships between their respective salient beliefs and behavioral intention to adopt e-learning among instructors in Jordanian universities. Journal of Education and Practice, 6(11), 152-159.
Antunes, M. G., Quirós, J. T., & Justino, M. D. R. F. (2017). The relationship between innovation and total quality management and the innovation effects on organizational performance. International Journal of Quality & Reliability Management, 34(9), 1474-1492.
Arrfou, H. (2019). New business model of integration practices between TQM and SCM: the role of innovation capabilities. Problems and Perspectives in Management, 17(1), 278-288.
Business, D. (2020). Comparing Business Regulation in 190 Economies. International Bank for Reconstruction and Development. The World Bank. Washington, 135.
Camisón, C., & Puig-Denia, A. (2016). Are quality management practices enough to improve process innovation?. International Journal of Production Research, 54(10), 2875-2894.
Chandy, R. K., & Tellis, G. J. (1998). Organizing for radical product innovation: The overlooked role of willingness to cannibalize. Journal of Marketing Research, 35(4), 474-487.
Council, E. P. (2018). Jordan: Economic Growth Plan 2018–2022. Amman, Jordan, 116.
Di Benedetto, C. A., DeSarbo, W. S., & Song, M. (2008). Strategic capabilities and radical innovation: an empirical study in three countries. IEEE Transactions on Engineering Management, 55(3), 420-433.
El Manzani, Y., Sidmou, M. L., & Cegarra, J. J. (2019). Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory. International Journal of Quality & Reliability Management, 36(6), 951-982.
Escrig-Tena, A. B., Segarra-Ciprés, M., García-Juan, B., & Beltrán-Martín, I. (2018). The impact of hard and soft quality management and proactive behaviour in determining innovation performance. International Journal of Production Economics, 200, 1-14.
Feng, J., Prajogo, D.I., Chuan Tan, K. and Sohal, A.S. (2006). The impact of TQM practices on performance: a comparative study between australian and singaporean organizations. European Journal of Innovation Management, 9 (3), 269-278.
Hoang, D. T., Igel, B., & Laosirihongthong, T. (2006). The impact of total quality management on innovation. International Journal of Quality & Reliability Management, 23(9).
Hung, R. Y. Y., Lien, B. Y. H., Yang, B., Wu, C. M., & Kuo, Y. M. (2011). Impact of TQM and organizational learning on innovation performance in the high-tech industry. International Business Review, 20(2), 213-225.
Jiménez-Jiménez, D., Martínez-Costa, M., & Para-Gonzalez, L. (2019). Implications of TQM in firm’s innovation capability. International Journal of Quality & Reliability Management, 37(2), 279-304.
Kafetzopoulos, D., Gotzamani, K., &Gkana, V. (2015). Relationship between quality management, innovation and competitiveness. Evidence from Greek companies. Journal of Manufacturing Technology Management.
Kanji, G. K. (1996). Can total quality management help innovation?. Total Quality Management, 7(1), 3–10.
Kanapathy, K., Bin, C. S., Zailani, S., & Aghapour, A. H. (2017). The impact of soft TQM and hard TQM on innovation performance: the moderating effect of organisational culture. International Journal of Productivity and Quality Management, 20(4), 429-461.
Kim, D. Y., Kumar, V., & Kumar, U. (2012). Relationship between quality management practices and innovation. Journal of Operations Management, 30(4), 295-315.
Krajcsák, Z. (2019). Implementing open innovation using quality management systems: The role of organizational commitment and customer loyalty. Journal of Open Innovation: Technology, Market, and Complexity, 5(4), 90.
López-Mielgo, N., Montes-Peón, J. M., & Vázquez-Ordás, C. J. (2009). Are quality and innovation management conflicting activities?. Technovation, 29(8), 537-545.
Mahmud, N., Hilmi, M. F., Mustapha, Y. A. A., & Abu Karim, R. (2019). Total quality management and SME performance: the mediating of innovation in Malaysia. Asia-Pacific Management Accounting Journal (APMAJ), 14(1), 201-217.
Martinez-Costa, M., & Martínez-Lorente, A. R. (2008). Does quality management foster or hinder innovation? An empirical study of Spanish companies. Total Quality Management, 19(3), 209-221.
Ministry of Industry and carpentry.(2019). Annual Report.
https://www.mit.gov.jo/ebv4.0/root_storage/ar/eb_list_page/trade_mag_2018_2020.pdf
Manders, B., de Vries, H. J., & Blind, K. (2016). ISO 9001 and product innovation: A literature review and research framework. Technovation, 48, 41-55.
Maistry, K., Hurreeram, D. K., & Ramessur, V. (2017). Total quality management and innovation. International Journal of Quality & Reliability Management, 34(3), 418-437.
Moreno-Luzon, M. D., Gil-Marques, M., & Valls-Pasola, J. (2013). TQM, innovation and the role of cultural change. Industrial Management & Data Systems, 113(8), 1149-1168.
Moura E Sá, P., & Abrunhosa, A. (2007). The role of TQM practices in technological innovation: The Portuguese footwear industry case. Total Quality Management & Business Excellence, 18(1-2), 57-66.
Pekovic, S., & Galia, F. (2009). From quality to innovation: Evidence from two French Employer Surveys. Technovation, 29(12), 829-842.
Perdomo-Ortiz, J., González-Benito, J., & Galende, J. (2006). Total quality management as a forerunner of business innovation capability. Technovation, 26(10), 1170-1185.
Prajogo, D. I., & Sohal, A. S. (2004). The multidimensionality of TQM practices in determining quality and innovation performance—an empirical examination. Technovation, 24(6), 443-453.
Prajogo, D. I., & Sohal, A. S. (2006). The integration of TQM and technology/R&D management in determining quality and innovation performance. Omega, 34(3), 296-312.
Ooi, K. B., Lin, B., Teh, P. L., & Chong, A. Y. L. (2012). Does TQM support innovation performance in Malaysia's manufacturing industry?. Journal of Business Economics and Management, 13(2), 366-393.
Riillo, C. A. F. (2014). Quality management and innovation: a review of quantitative studies. International Journal of Productivity and Quality Management, 14(4), 441-456.
Sadikoglu, E., & Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Economics, 127(1), 13-26.
Shan, A. W., Ahmad, M. F., & Nor, N. H. M. (2016, November). The mediating effect of innovation between total quality management (TQM) and business performance. In IOP Conference Series: Materials Science and engineering (Vol. 160, No. 1, p. 012011). IOP Publishing.
Sahoo, S. (2019). Quality management, innovation capability and firm performance. The TQM Journal, 31(6), 1003-1027.
Saleh, R. A., & Sweis, R. J. (2017). The relationships between soft/hard total quality management practices and operational performance in Jordanian manufacturing organisations. International Journal of Management Concepts and Philosophy, 10(4), 345-377.
Taddese, F. (2017). Application of TQM for Innovation: An Exploratory Research of Japanese, Indian and Thailand Companies. International journal of innovation and technology management, 14(04), 1750020.
Trading economics, Historical Indicters, Jordan manufacturing. (2020). https://tradingeconomics.com/jordan/gdp-from-manufacturing.
Yusr, M. M. (2016). Innovation capability and its role in enhancing the relationship between TQM practices and innovation performance. Journal of Open Innovation: Technology, Market, and Complexity, 2(1), 6.
Zehir, C., Ertosun, Ö. G., Zehir, S., & Müceldilli, B. (2012). Total quality management practices’ effects on quality performance and innovative performance. Procedia-Social and Behavioral Sciences, 41, 273-280.
Zeng, J., Zhang, W., Matsui, Y., & Zhao, X. (2017). The impact of organizational context on hard and soft quality management and innovation performance. International Journal of Production Economics, 185, 240-251.
Al-Shourah, S. Al-Shourah, A, A. (2020). An examination between total quality management and hotel financial performance: Evidence from Jordanian international hotels. Information Management and Decisions Séances.
Abdullah, A. B. (2013). The influence of "soft" and "hard" total quality management (TQM) practices on total productive maintenance (TQM) in Jordanian manufacturing companies. International Journal of Business and Management, 8(21), 1.
Abdullah, A. B., Dahiyat, S. E., & Matsui, Y. (2019). Lean management and innovation performance. Management Research Review, 42(2), 239-262.
Abu-Salim, T. A., Sundarakani, B., & Lasrado, F. (2019). The relationship between TQM practices and Organisational innovation outcomes. The TQM Journal, 31(6), 874-907.
Abrunhosa, A., & Sá, P. M. E. (2008). Are TQM principles supporting innovation in the Portuguese footwear industry?. Technovation, 28(4), 208-221.
Allan, A. J. A., Kasim, N. A. B. A., Mustapha, M. B., & Shah, S. B. M. (2018). An overview of Jordanian manufacturing sector in light of current regional political situation.
Altawallbeh, M., Soon, F., Thiam, W., & Alshourah, S. (2015). Mediating role of attitude, subjective norm and perceived behavioral control in the relationships between their respective salient beliefs and behavioral intention to adopt e-learning among instructors in Jordanian universities. Journal of Education and Practice, 6(11), 152-159.
Antunes, M. G., Quirós, J. T., & Justino, M. D. R. F. (2017). The relationship between innovation and total quality management and the innovation effects on organizational performance. International Journal of Quality & Reliability Management, 34(9), 1474-1492.
Arrfou, H. (2019). New business model of integration practices between TQM and SCM: the role of innovation capabilities. Problems and Perspectives in Management, 17(1), 278-288.
Business, D. (2020). Comparing Business Regulation in 190 Economies. International Bank for Reconstruction and Development. The World Bank. Washington, 135.
Camisón, C., & Puig-Denia, A. (2016). Are quality management practices enough to improve process innovation?. International Journal of Production Research, 54(10), 2875-2894.
Chandy, R. K., & Tellis, G. J. (1998). Organizing for radical product innovation: The overlooked role of willingness to cannibalize. Journal of Marketing Research, 35(4), 474-487.
Council, E. P. (2018). Jordan: Economic Growth Plan 2018–2022. Amman, Jordan, 116.
Di Benedetto, C. A., DeSarbo, W. S., & Song, M. (2008). Strategic capabilities and radical innovation: an empirical study in three countries. IEEE Transactions on Engineering Management, 55(3), 420-433.
El Manzani, Y., Sidmou, M. L., & Cegarra, J. J. (2019). Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory. International Journal of Quality & Reliability Management, 36(6), 951-982.
Escrig-Tena, A. B., Segarra-Ciprés, M., García-Juan, B., & Beltrán-Martín, I. (2018). The impact of hard and soft quality management and proactive behaviour in determining innovation performance. International Journal of Production Economics, 200, 1-14.
Feng, J., Prajogo, D.I., Chuan Tan, K. and Sohal, A.S. (2006). The impact of TQM practices on performance: a comparative study between australian and singaporean organizations. European Journal of Innovation Management, 9 (3), 269-278.
Hoang, D. T., Igel, B., & Laosirihongthong, T. (2006). The impact of total quality management on innovation. International Journal of Quality & Reliability Management, 23(9).
Hung, R. Y. Y., Lien, B. Y. H., Yang, B., Wu, C. M., & Kuo, Y. M. (2011). Impact of TQM and organizational learning on innovation performance in the high-tech industry. International Business Review, 20(2), 213-225.
Jiménez-Jiménez, D., Martínez-Costa, M., & Para-Gonzalez, L. (2019). Implications of TQM in firm’s innovation capability. International Journal of Quality & Reliability Management, 37(2), 279-304.
Kafetzopoulos, D., Gotzamani, K., &Gkana, V. (2015). Relationship between quality management, innovation and competitiveness. Evidence from Greek companies. Journal of Manufacturing Technology Management.
Kanji, G. K. (1996). Can total quality management help innovation?. Total Quality Management, 7(1), 3–10.
Kanapathy, K., Bin, C. S., Zailani, S., & Aghapour, A. H. (2017). The impact of soft TQM and hard TQM on innovation performance: the moderating effect of organisational culture. International Journal of Productivity and Quality Management, 20(4), 429-461.
Kim, D. Y., Kumar, V., & Kumar, U. (2012). Relationship between quality management practices and innovation. Journal of Operations Management, 30(4), 295-315.
Krajcsák, Z. (2019). Implementing open innovation using quality management systems: The role of organizational commitment and customer loyalty. Journal of Open Innovation: Technology, Market, and Complexity, 5(4), 90.
López-Mielgo, N., Montes-Peón, J. M., & Vázquez-Ordás, C. J. (2009). Are quality and innovation management conflicting activities?. Technovation, 29(8), 537-545.
Mahmud, N., Hilmi, M. F., Mustapha, Y. A. A., & Abu Karim, R. (2019). Total quality management and SME performance: the mediating of innovation in Malaysia. Asia-Pacific Management Accounting Journal (APMAJ), 14(1), 201-217.
Martinez-Costa, M., & Martínez-Lorente, A. R. (2008). Does quality management foster or hinder innovation? An empirical study of Spanish companies. Total Quality Management, 19(3), 209-221.
Ministry of Industry and carpentry.(2019). Annual Report.
https://www.mit.gov.jo/ebv4.0/root_storage/ar/eb_list_page/trade_mag_2018_2020.pdf
Manders, B., de Vries, H. J., & Blind, K. (2016). ISO 9001 and product innovation: A literature review and research framework. Technovation, 48, 41-55.
Maistry, K., Hurreeram, D. K., & Ramessur, V. (2017). Total quality management and innovation. International Journal of Quality & Reliability Management, 34(3), 418-437.
Moreno-Luzon, M. D., Gil-Marques, M., & Valls-Pasola, J. (2013). TQM, innovation and the role of cultural change. Industrial Management & Data Systems, 113(8), 1149-1168.
Moura E Sá, P., & Abrunhosa, A. (2007). The role of TQM practices in technological innovation: The Portuguese footwear industry case. Total Quality Management & Business Excellence, 18(1-2), 57-66.
Pekovic, S., & Galia, F. (2009). From quality to innovation: Evidence from two French Employer Surveys. Technovation, 29(12), 829-842.
Perdomo-Ortiz, J., González-Benito, J., & Galende, J. (2006). Total quality management as a forerunner of business innovation capability. Technovation, 26(10), 1170-1185.
Prajogo, D. I., & Sohal, A. S. (2004). The multidimensionality of TQM practices in determining quality and innovation performance—an empirical examination. Technovation, 24(6), 443-453.
Prajogo, D. I., & Sohal, A. S. (2006). The integration of TQM and technology/R&D management in determining quality and innovation performance. Omega, 34(3), 296-312.
Ooi, K. B., Lin, B., Teh, P. L., & Chong, A. Y. L. (2012). Does TQM support innovation performance in Malaysia's manufacturing industry?. Journal of Business Economics and Management, 13(2), 366-393.
Riillo, C. A. F. (2014). Quality management and innovation: a review of quantitative studies. International Journal of Productivity and Quality Management, 14(4), 441-456.
Sadikoglu, E., & Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Economics, 127(1), 13-26.
Shan, A. W., Ahmad, M. F., & Nor, N. H. M. (2016, November). The mediating effect of innovation between total quality management (TQM) and business performance. In IOP Conference Series: Materials Science and engineering (Vol. 160, No. 1, p. 012011). IOP Publishing.
Sahoo, S. (2019). Quality management, innovation capability and firm performance. The TQM Journal, 31(6), 1003-1027.
Saleh, R. A., & Sweis, R. J. (2017). The relationships between soft/hard total quality management practices and operational performance in Jordanian manufacturing organisations. International Journal of Management Concepts and Philosophy, 10(4), 345-377.
Taddese, F. (2017). Application of TQM for Innovation: An Exploratory Research of Japanese, Indian and Thailand Companies. International journal of innovation and technology management, 14(04), 1750020.
Trading economics, Historical Indicters, Jordan manufacturing. (2020). https://tradingeconomics.com/jordan/gdp-from-manufacturing.
Yusr, M. M. (2016). Innovation capability and its role in enhancing the relationship between TQM practices and innovation performance. Journal of Open Innovation: Technology, Market, and Complexity, 2(1), 6.
Zehir, C., Ertosun, Ö. G., Zehir, S., & Müceldilli, B. (2012). Total quality management practices’ effects on quality performance and innovative performance. Procedia-Social and Behavioral Sciences, 41, 273-280.
Zeng, J., Zhang, W., Matsui, Y., & Zhao, X. (2017). The impact of organizational context on hard and soft quality management and innovation performance. International Journal of Production Economics, 185, 240-251.