he VIKOR (Vlse Kriterijumska Optimizacija Kompromisno Resenje which means multi-criteria optimization and compromise solution, in Serbian) method has already become a quite popular multi-criteria decision making tool for its computational simplicity and solution accuracy. This method focuses on selecting and ranking from a set of feasible alternatives, and determines compromise solution for a problem with conflicting criteria to help the decision maker in reaching a final course of action. It determines the compromise ranking list based on the particular measure of closeness to the ideal solution. Depending upon the type of decision problem and necessity of the decision maker, apart from VIKOR method, different variants of it, like comprehensive VIKOR, fuzzy VIKOR, regret theory-based VIKOR, modified VIKOR and interval VIKOR methods have also been subsequently developed. In this paper, the ranking performance of original VIKOR method and its five variants is analyzed based on two demonstrative examples. It is observed that interval VIKOR method performs unsatisfactorily and when the information in a decision problem is imprecise, fuzzy VIKOR method should always be preferred. But, for any decision problem, original VIKOR is the best method for solution without unnecessarily complicating the related mathematical computations.
The present paper emphasizes on the development of a hierarchical model using Fuzzy Multiple Attribute Decision Making (FMADM) method for the selection of E-learning websites. The working of the model developed in this research mainly consists of three steps: (i) Summarization and identification of selection indexes, (ii) Selection indexes weights calculations using Fuzzy Analytical Hierarchy Process (FAHP) and (iii) Ranking of alternatives by implementing three MADM analytical methods as Complex Proportional Assessment (COPRAS), Visekriterijumsko Kompromisno Rangiranje (VIKOR) and Weighted Distance Based Approximation (WDBA). In order to demonstrate the applicability and utility of the proposed methods, an empirical example related to the selection of E-learning websites that are widely used to learn the ‘C’ Programming Language for the software development is carried out. In addition, the results of these three methods are also compared to analyze the critical aspects of the selection indexes. It strongly shows that the developed FMADM model of this paper could be an efficient and effective assessment tool.
Selection of robots from the several proposed alternatives is a very important and tedious task. Decision makers are not limited to one method and several methods have been proposed for solving this problem. This study presents Polygons Area Method (PAM) as a multi attribute decision making method for robot selection problem. In this method, the maximum polygons area obtained from the attributes of an alternative robot on the radar chart is introduced as a decision-making criterion. The results of this method are compared with other typical multiple attribute decision-making methods (SAW, WPM, TOPSIS, and VIKOR) by giving two examples. To find similarity in ranking given by different methods, Spearman’s rank correlation coefficients are obtained for different pairs of MADM methods. It was observed that the introduced method is in good agreement with other well-known MADM methods in the robot selection problem.
Six Sigma is a strategic approach of significant value in achieving overall excellence. It helps to accomplish the organizations strategic aim through the effectual use of project controlled methodology. As Six Sigma is a project controlled approach, it is necessary to prioritize projects which give utmost economic benefits to the firm. In real practice, Six Sigma projects selection is very tough assignment because poor project selection also happens even in the well-managed organizations and this can weaken the success and trustworthiness of the Six Sigma practice. The present study aims to develop a project selection approach based on a combination of fuzzy and MADM technique to help organizations determine proper Six Sigma projects and identify the priority of these projects mainly in automotive companies. VIKOR and TOPSIS methods have been used to select the proper Six Sigma project composed with fuzzy logic. In this context, seven critical parameters have been considered for selection of finest alternative. The weights of evaluation criteria are obtained using the MDL (modified digital logic) method and final ranking is calculated through primacy index obtained by using fuzzy based VIKOR and TOPSIS methodology. A factual case study from automotive industry is used to investigate the efficacy of the planned approach.
The objective of this paper is to optimize the process parameters by combined approach of VIKOR and Entropy weight measurement method during Electrical discharge machining (EDM) process of Al-18wt.%SiCp metal matrix composite (MMC). The central composite design (CCD) method is considered to evaluate the effect of three process parameters; namely pulse on time (Ton), peak current (Ip) and flushing pressure (Fp) on the responses like material removal rate (MRR), tool wear rate (TWR), Radial over cut (ROC) and surface roughness (Ra). The Entropy weight measurement method evaluates the individual weights of each response and, using VIKOR method, the multi-objective responses are optimized to get a single numerical index known as VIKOR Index. Then the Analysis of Variance (ANOVA) technique is used to determine the significance of the process parameters on the VIKOR Index. Finally, the result of the VIKOR Indexed is validated by conformation test using the liner mathematical model equation develop by responses surface methodology to identify the effectiveness of the proposed method.
The present work deals with the comparison of four multi response optimization methods, viz. multiple response signal-to-noise (MRSN) ratio, weighted signal-to-noise (WSN) ratio, Grey relational analysis (GRA), and VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje in Serbian) methods taking a case study in turning mild steel specimen using HSS cutting tool. The various factors like cutting speed, feed rate, depth of cut and coolant flow rate are considered as the input process variables, while the material removal rate (MRR), surface roughness (SR) and specific energy consumption (SEC) are considered as various performance characteristics. One set of experimental data is analyzed using the standardized procedures. The optimization performances of these four methods are compared. The results show that MRSN ratio method proves to be the best optimization method. It is found that the feed rate has a highest impact on the overall performance as compared to other process parameters.
Single minute exchange of dies (SMED) is one of the most important tools to achieve lean production system. The main idea of this system is to provide methods and to use creative and innovative solutions for continuous improvement. Due to the importance of this issue and its effect on reducing waste during the production process, this study presents a method to identify and to weight factors in the establishment of a single minute exchange of dies in 14 plastic injection factories. In this study, fourteen factories in injection industry were chosen and the factors influencing the implementation of single minute exchange of dies were identified. Following data collection, decision matrix was formed and the weight of each factor was determined by using Shannon Entropy. Then, in order to determine the readiness of factories, VIKOR method was used to rank companies. The results indicate priorities of the following factors in establishing SMED that include: Senior management support, technical capabilities, technical knowledge of staff and consultants, knowledge of mold design, manufacturing infrastructure, team work, combination of the project team work, benchmarking, training, clear understanding of project objectives, rewards and motivation, proper management expectation, project management, teamwork and organizational culture. Practical implications: Due to the factors, Top manager can make the best decision for implementing of SMED technique. This study develops factors influencing on SMED implementation based on Shannon and VIKOR methods for ranking parameters and plants.
Nowadays, selection of an optimal project has become a challenging task for managers and decision makers. Project selection for a decision maker can be viewed as a complicated multi-criteria decision making (MCDM) problem, which requires consideration of a number of conflicting, tangible and intangible selection criteria. Moreover, decision makers tend to use linguistic terms for expressing their assessments because of their different backgrounds and preferences, some of which may be uncertain and incomplete. Hence, this paper focuses on developing a hybrid fuzzy MCDM approach by combining AHP and VIKOR for solving the project selection problem. Finally, A numerical example is proposed to illustrate an application of the proposed method.
Having loyal customer is the primary objective of any business owner since loyal customers purchase on regular basis, create sustainable growth and reduce risk of bankruptcy. During the past few years, many people argue that customer loyalty must be established through ethical values. In this paper, we present an empirical investigation to detect ethical factors influencing customer loyalty. The proposed study determines five criteria including customer repurchase, interest in brand, recommending brand to others, positive attitude toward brand and cognitive loyalty to brand. These criteria have been ranked using fuzzy analytical network process. The study determines 14 different ethical values, which may play essential role on customer loyalty and using VIKOR, different ethical values are ranked. The study indicates that welcoming customers is the most important factor followed by cheerfulness, on time delivery, being informative and having appropriate standards.
The efficient evaluation of technological innovation capabilities of enterprises is an important factor to enhance competitiveness. This paper aims to assess and to rank technological innovation evaluation criteria in order to provide a practical insight of systematic analysis by gathering the qualified experts’ opinions combined with three methods of multi-criteria decision making approach. A framework is proposed and uses a novel hybrid multiple criteria decision-making (MCDM) model to address the dependence relationships of criteria with the aid of the Decision-Making Trial and Evaluation Laboratory (DEMATEL), analytical network process (ANP) and VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje). The study reports that the interaction between criteria is essential and influences technological innovation capabilities; furthermore, this ranking development of technological innovation capabilities assessment is also one of key management tools for managements of other related high- tech enterprises. Managers can then judge the need to improve and determine which criteria provide the most effective direction towards improvement.