This study aims to investigate the impact of information technology and supply chain practices on supply chain excellence in the retail sector, with a particular focus on understanding the mediating and moderating effects amidst the challenges posed by COVID-19. This study offers novel insights into the complex interplay between information technology, supply chain practices, and organizational culture in the context of the automotive retail sector. It underscores the pivotal role of this triad in navigating the unprecedented challenges and uncertainties of the modern business environment, providing a blueprint for attaining supply chain resilience and excellence. A survey was conducted involving 203 questionnaires distributed to 12 automotive retail companies in Dubai. The responses were analyzed using Smart PLS software and structural equation modelling to explore the intricate relationships between information technology, supply chain practices, organizational culture, and supply chain excellence. The results confirm that information technology and supply chain practices significantly influence supply chain excellence. Organizational culture was found to have a notable moderating effect, indicating that the alignment of culture with technological and procedural advancements is crucial in achieving superior supply chain performance. The study is confined to the automotive retail sector in Dubai, limiting the generalizability of the findings. Future research can expand to other sectors and geographical areas to provide a more comprehensive insight into the studied relationships. For businesses, especially amidst challenges like COVID-19, aligning information technology and supply chain practices with organizational culture is paramount. The findings suggest that a harmonious integration can lead to enhanced supply chain excellence, offering a competitive edge in the rapidly evolving digital landscape.

This research examines the influence of an agile supply chain strategy (ASC) on supply chain performance (SCP) within Jordan's retail industry. The study focuses on the intermediary role of SCP. Data was gathered from senior and executive management personnel responsible for supply chain functions in 37 retail companies in Jordan. The collected data was analyzed using confirmatory factor analysis and structural equation modeling to assess the proposed model. The results indicate that SCP, specifically strategic partnerships with suppliers and customer relationships, act as mediators between the ASC strategy and supply chain performance. The study offers practical recommendations derived from the findings to assist retail sector managers. These findings contribute to the understanding of how an agile strategy can enhance supply chain performance in the Jordan retail sector.

The study aimed at determining the extent to which Jordanian medical devices adopted the supply chain practices and to investigate the impact of those practices on organizational performance of the Jordanian medical devices’ firms. A cross-sectional approach was used to meet the purpose. A robust questionnaire was designed and used to collect primary data from the study sample. 200 questionnaires were completed and returned by the participants. SPSS version 21 and SEM were employed, with the use of (AMOS:21) to analyze and explain the collected data and to validate the research framework. The results demonstrated that medical devices firms in Jordan have adopted the supply chain practices and revealed a significant impact of those practices on the performance of the medical devices in Jordanian context.

Today, global competition entails companies having an advantage in supply chain networks to pursue superior performance. This work examines the link between information technology (IT) capability with the firm performance by adopting a lean production approach, vendor-managed inventory, and supply chain practices. The study has surveyed the population of the manufacturing company in East Java, Indonesia, using a questionnaire with a five-point Likert scale. A total of 111 manufacturing companies (medium and large) were selected from 5420 manufacturing companies listed in the Industrial Department of East Java. The partial least square (PLS) technique was used to analyze the data, using the SmartPLS software version 3.3. Thirteen hypotheses in this study were developed to investigate. The result revealed that all hypotheses of direct relationship were supported. IT capability directly affects lean production, vendor managed inventory, and supply chain practices. Moreover, lean production, vendor-managed inventory, and supply chain practices improve firm performance. Further analysis also indicated that all hypotheses of indirect hypotheses were supported except hypothesis one hypothesis (H9). IT capability indirectly improves firm performance through lean production, vendor-managed inventory, and supply chain practices. The result provides insight for managers and policymakers on enhancing firm performance by improving its IT capability, adopting lean production, vendor-managed inventory, and supply chain practices. This research contributes to reinforcing the supply chain management theory.

This study aimed to explain the role of supply chain practices on operational performance, and supply chain practices on company competitiveness and to analyze the impact of company competitiveness on operational performance. In addition, we also investigate the impact of supply chain practices on operational performance through role of company competitiveness as mediation variable. The study was conducted in South Sulawesi Province, Indonesia. Primary data were collected by questionnaire instrument from 108 food and beverage companies. Method of analysis was both descriptive statistical analysis, and Structural Equation Modelling (SEM). The study also used Sobel test to determine significance level of mediation role in the model. The results show that supply chain practices could give a positive impact on operational performance. Supply chain practices also gave a positive impact and significant on company competitiveness. Then, company competitiveness had a positive impact and significant on operational performance. Additionally, supply chain practices also had a positive impact on operational performance indirectly through the role of company competitiveness as mediation variable. Hence, supply chain practice was the most important variable to increase both company competitiveness and operational performance. Each company is recommended to implement this variable as competitive weapon in order to get a better operational performance and competitiveness as well.

This paper is intended to evaluate intermediary role of SCI in the relationship between supply chain management practices (SCMP) and supply chain performance (SCP) and, at the same time, to examine the regulatory role of firm size and transformational leadership in this relationship. The research is conducted on 536 Vietnamese textile and garment enterprises and the results show that SCI had a complete intermediary role in the relationship between SCMP and SCP. Additionally, Size and Transformational leadership also play statistically significant regulatory role in the relationships between SCMP and SCI as well as between SCMP and SCP. Accordingly, it is recommended that enterprises should implement SCMP well to improve the effectiveness of SCI and SCMP, contributing to sustainable development and ensuring requirements of global supply chains.

Today, the retail industry has been overgrowing in offering various products to its customers. The retailer needs excellent support from the supplier to replenish the requirement based on the demand. This support can be achieved by using a secure and fast information system. Retailers, suppliers, and customers should be integrated using information technology and also practicing supply chain management for the benefit of all parties. This study examined the influence of supply chain practices on retailer performance and moderated by information technology. The study has surveyed eighty-six (86) retailer, using a questionnaire, domiciled in the city of Surabaya, Indonesia. Data analysis used SPSS software version 25 to examine the hypothesis. The results showed that supply chain practices had a direct impact on retailer performance; secondly, information technology moderated the effect of supply chain management practices on retailer performance with an increase of 14.70%. Finally, information technology had an impact on increasing retailer performance. This research has an impact on modern retailers to keep adjusting their business with the use of information technology. This finding also contributes to the current research in supply chain management.