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1.

Antecedents of trust in online environment: A case of Pakistan Pages 193-202 Right click to download the paper Download PDF

Authors: Yaser Zaman, Raja Ahmed Jamil, Zain Kazmi

DOI: 10.5267/j.msl.2016.1.008

Keywords: E-Business, E-Shopper, E-Trust, Online Environment

Abstract:
This study aims to investigate the antecedents of trust including Company Reputation, Website Design, Service Quality, and Security and Privacy Policy in an online environment within the Pakistani context. A pre-tested questionnaire survey is used in order to collect the response of e-shopper in three cities, Abbottabad, Haripur and Islamabad, from 200 Pakistani e-shoppers. SPSS was used to analyze the data and three techniques descriptive statistics, regression analysis and correlation analysis are applied. Findings revealed a positive direct relationship between the independent and dependent variables which validate the earlier studies.
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Journal: MSL | Year: 2016 | Volume: 6 | Issue: 3 | Views: 2843 | Reviews: 0

 

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