Growing Science » Tags cloud » E-service quality
Authors: Wesam Alabdallat, Omar Alhawari
DOI: 10.5267/j.msl.2020.12.013
Keywords: E-service quality, E-government service, SERVQAL model, Business perception, Proposed questionnaire
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 5 | Views: 1016 | Reviews: 0
Authors: Banji Rildwan Olaleye, Olufemi Patrick Adeyeye, Alani Olusegun Efuntade, Bamidele Samuel Arije, Oluwaseun Niyi Anifowose
DOI: 10.5267/j.msl.2020.10.015
Keywords: Consumer satisfaction, Electronic commerce, E-service quality, E-loyalty, Postgraduate students, Trust
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 3 | Views: 2326 | Reviews: 0
Authors: Koesmoyo Ponco Aji, Agung Sulistyo Purnomo, Intan Nurkumalawati, Anindito Rizki Wiraputra, Sri Kuncoro Bawono, Sohirin Sohirin, Wilonotomo Wilonotomo
DOI: 10.5267/j.ijdns.2024.5.008
Keywords: e-service quality, Information quality, e-government, User satisfaction, Immigration office, PLS-SEM
Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 4 | Views: 235 | Reviews: 0
Authors: Taufiqurokhman Taufiqurokhman, Evi Satispi, Andriansyah Andriansyah, Mamun Murod, Endang Sulastri
DOI: 10.5267/j.ijdns.2024.1.002
Keywords: E-Government, Public Services, E-Service Quality, Public Trust, Public Satisfaction
Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 2 | Views: 1577 | Reviews: 0
Authors: Yanti Mayasari Ginting, Teddy Chandra, Ikas Miran, Yusriadi Yusriadi
DOI: 10.5267/j.ijdns.2022.10.001
Keywords: e-service quality, e-WOM, Customer trust, Customer satisfaction, Repurchase intention
Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 21996 | Reviews: 0
Authors: Munawar Noori
DOI: 10.5267/j.ijdns.2022.2.002
Keywords: e-service quality, Customer satisfaction, Customer loyalty, e-government, Website quality
Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 2772 | Reviews: 0
Authors: Ahmad Juwaini, Gusli Chidir, Dewiana Novitasari, Joni Iskandar, Dhaniel Hutagalung, Tias Pramono, Arman Maulana, Koko Safitri, Mochammad Fahlevi, Arif Budi Sulistyo, Agus Purwanto
DOI: 10.5267/j.ijdns.2021.12.006
Keywords: e-service quality, e-satisfaction, e-trust, e-loyalty, online shop
Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 2 | Views: 13298 | Reviews: 0
Authors: Zakiyah Zahara, Elimawaty Rombe, Ngatimun Ngatimun, Judi Suharsono
DOI: 10.5267/j.ijdns.2021.4.001
Keywords: E-Service Quality, Consumer Trust, Social Media Marketing, Online Transportation Services
Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 3 | Views: 3772 | Reviews: 0
Authors: Ina Ratnasari, Salim Siregar, Asep Maulana
DOI: 10.5267/j.ijdns.2021.2.001
Keywords: Consumer trust, e-satisfaction, e-service quality, e-security, Strategic marketing, covid-19
Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 2 | Views: 4375 | Reviews: 0
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