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Growing Science » Tags cloud » Customer attitude

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Sort articles by: 📖 Volume | 📅 Date | ⭐ Most Rates | 👁️ Most Views | 🚀 Rising Stars | 🔗 Citations (Scopus) | 🔥 Hot Papers
1.

Consumer attitudes toward new pasta products in Iran market: A qualitative and quantitative study Pages 109-120 PDF Download PDF

Authors: Shahrzad Aghaei, Ali Bonyadi Naeini

doi 10.5267/j.msl.2017.11.005

🔑 Keywords: Hybrid cars (HEVs), DEMATEL, New product development, Food industry, Customer attitude

Abstract:
Developed food production lines recently have built factories for novel products to find a position in the market faster, although innovation is still expensive and risky. This study focuses on con-tributors who persuade consumers to purchase new pasta products in Tehran, and tries to determine the correlation among the criteria. This is conducted from the market experts’ view points along with a blend of grounded theory and DEMATEL. The results indicate that quality, price, packag-ing, promotion, phantasm and place parameters enhance new pasta pictures on customers’ buying decision making. According to experts, quality and price are the most influential factors and promo-tion and phantasm are completely ineffective. In addition, cultural parameters, especially local reci-pes as well as customers’ palate are important in this process.
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Journal: MSL | Year: 2018 | Volume: 8 | Issue: 2 | Views: 2850

 
2.

Factors influencing customers’ attitude to adopt e-government mobile applications Pages 1129-1140 PDF Download PDF

Authors: Saeed Mohamed Khatir Zahid Alhammadi, Muhammad Turki Alshurideh

doi 10.5267/j.ijdns.2023.11.021

🔑 Keywords: Customer attitude, Mobile applications, Customer emotion, Happiness, w

Abstract:
Establishing new relations with new customers and managing customers’ relations with the existing ones is important and considered challenges for each firm nowadays. Thus, studying and understanding different psychological factors like consumers’ emotions and happiness, motivates and attitudes are important while it helps in how to do more business with customers and push them to stay longer especially when adopting e-government mobile applications. This study used a quantitative research approach with survey data collection from different users of government mobile applications (GMA). The sample is around 340 from different backgrounds and levels of using different government services mobile apps. The results revealed the standardized regression and coefficients interpret the direct association between the study variables, hence confirmed the hypothesized model that included several factors such as perceived usefulness, perceived ease of use, perceived skills readiness, and perceived security toward attitudes to GMA and use of GMA effects on customer happiness and positive emotion. Moreover, the conclusion and implications confirmed the literature of this research field and elucidated most of the stated factors that significantly influence the customers’ emotion and happiness. For further study, research directions are given to expand the extant understanding of new different factors with other outcomes of mobile applications use.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 2 | Views: 1665

 
3.

Customer attitudes towards online shopping: A systematic review of the influencing factors Pages 513-524 PDF Download PDF

Authors: Ibrahim A. Abu-AlSondos, Abeer F. Alkhwaldi, Hanadi A. Salhab, Maha Shehadeh, Basel J. A. Ali

doi 10.5267/j.ijdns.2022.12.013

🔑 Keywords: Systematic review, Customer Attitudes, Online Shopping, Customer attitude

Abstract:
The primary goal of this study is to investigate the major elements that impact customer attitudes regarding internet purchasing in Jordan. This study employed a qualitative systematic literature review methodology, with 100 existing peer-reviewed articles completed in Jordan chosen for evaluation based on an inclusion/exclusion criterion. The findings of this study were collected utilizing a thematic method, which involved extracting previous researchers' findings from the literature, categorizing similar themes and findings, and drawing conclusions. According to the findings of this survey, the most important elements impacting customer attitudes about online buying in Jordan are trust, cultural hurdles such as uncertainty avoidance and a lack of understanding, security, perceived ease-of-use, and perceived utility. It was also discovered that Hofstede's cultural dimensions’ theory and the technology acceptance model (TAM) can help online businesses identify what factors drive online shopping adoption in Jordan. This study discovered, through a review of available literature, that the online shopping sector in Jordan is currently undeveloped, necessitating more effective growth techniques. Finally, the outcomes of this study provide online merchants with insight into what has to be prioritized in order to entice Jordanian customers to make online purchases. From the findings of this investigation, three areas of inquiry were uncovered for further study. Findings from this study also include suggestions for online retailers and policymakers looking to boost Jordanians' comfort level with making purchases over the Internet. The findings of this study will be invaluable to international online retailers that are considering entering the Jordanian market. They will reveal not only the most important aspects affecting consumers' perceptions of online shopping in Jordan, but also the level of maturity of this sector.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 11139

 

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