Growing Science » Tags cloud » Customer Satisfaction
Authors: Mohammad Sleimi, Mahmoud Musleh, Ihab Qubbaj
Keywords: Customer Satisfaction, E-Banking service quality, UAE, Customer Loyalty
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 15 | Views: 2765 | Reviews: 0
Authors: Vonny Susanti, Ujang Sumarwan, Megawati Simanjuntak, Eva Z Yusuf
Keywords: Brand image, Social bond, Brand association, Customer satisfaction, Brand loyalty
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 14 | Views: 1740 | Reviews: 0
Authors: A. Aburayya, A. Al Marzouqi, D. Alawadhi, F. Abdouli, M. Taryam
Keywords: Customer Orientation, Customer Satisfaction, Perceived Service Quality, Customer Focus and Feedback, SERVQUAL, Customer loyalty, Structural Equation Modelling, Dubai Primary Healthcare Services
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 10 | Views: 11564 | Reviews: 0
Authors: Fathi Alshare
Keywords: L.G and Samsung companies, Customer satisfaction, After-sale services
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 9 | Views: 1732 | Reviews: 0
Authors: Suja Pradeep, Vanaja Vadakepat, D. Rajasenan
Keywords: Service Quality, Customer Satisfaction, Customer Retention, Fitness Industry, UAE Market, Abu Dhabi
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 9 | Views: 5061 | Reviews: 0
Authors: Lim Sanny, Ari Clementin Susastra, Choky Roberts, Reflia Yusramdaleni
DOI: 10.5267/j.msl.2019.11.036
Keywords: Chatbot, Customer Satisfaction, Customer Service, e-Service, Artificial Intelligence
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 6 | Views: 12538 | Reviews: 0
Authors: Quang Hung Do, Thi Hai Anh Vu
DOI: 10.5267/j.msl.2019.11.023
Keywords: Railway transport, Services Marketing, 7Ps marketing mix, Customer satisfaction
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 6 | Views: 9855 | Reviews: 0
Authors: Yayuk Sri Rahayu, Margono Setiawan, Dodi Wirawan Irawanto, Mintarti Rahayu
DOI: 10.5267/j.msl.2019.11.009
Keywords: Religiosity, Muslim customer perceived value, Customer satisfaction, Customer loyalty
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 5 | Views: 3258 | Reviews: 0
Authors: Edhie Budi Setiawan, Sumirah Wati, Aditya Wardana, Ridho Bramulya Ikhsan
DOI: 10.5267/j.msl.2019.10.033
Keywords: Customer satisfaction, Price fairness, Service quality, Customer trust, Airline industry
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 5 | Views: 8232 | Reviews: 0
Authors: Tung Tran Anh, Chau Tran Ngoc Diem, Linh Nguyen Tran Cam, Thuy Nguyen Viet
Keywords: Customer repurchases intention, Perceived value, Customer satisfaction, Path analysis
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 3 | Views: 1821 | Reviews: 0
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