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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

The impact of digital marketing on the adoption of building information modeling system in Jordanian interior design companies: The moderating role of credibility Pages 1267-1274 Right click to download the paper Download PDF

Authors: Huda Istatieh, Malek Alsoud, Jassim Ahmad Al-Gasawneh, Ahmad A. I. Shajrawi, Munif Al Zoubi, Mohammad Khalaf Daoud‏

DOI: 10.5267/j.uscm.2023.11.010

Keywords: Digital marketing, Adoption, Credibility, Interior Design Companies

Abstract:
Failure in digital marketing strategies implementation in building information modeling (BIM) adoption has been observed among some interior design firms. The impact of digital marketing on BIM system adoption among interior design companies was examined in this descriptive analytical research. The research also examined the credibility of BIM system adoption and how the system moderates credibility in the relationship between digital marketing strategies and BIM system adoption. A conceptual model comprising digital marketing strategies (content marketing, social media, and search engines) as independent variables impacting information modeling system adoption as a dependent variable was proposed. The moderating effect of credibility in the relationship between digital marketing strategies and BIM system adoption was examined. Data were gathered through questionnaires delivered online to 300 selected study participants via Google Forms. Usable data from 250 participants and the study hypotheses were analyzed using Structural Equation Modeling (SEM) with Partial Least Square (PLS). The results showed a significant impact of digital marketing strategies (content marketing, social media, and search engines) on BIM system adoption. It also emphasized the moderation of the role of credibility in the relationship between digital marketing strategies (content marketing, social media and search engines). This study can help Jordanian interior design companies to make optimal use of digital marketing strategies (content marketing, social media, and search engines) to adopt the BIM system to increase profits.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 2 | Views: 1438 | Reviews: 0

 
2.

The impact of ChatGPT factors on consumers' decision-making at commercial banks in Jordan Pages 317-326 Right click to download the paper Download PDF

Authors: Hamza Salim Karim, Ameen Mohammad Al Htibat, Ayman Salim Khraime

DOI: 10.5267/j.ijdns.2025.9.017

Keywords: Credibility, Informativeness, Interaction, Trustworthiness, Personalization, ChatGPT, Commercial Banks, Jordan

Abstract:
In today's digitally enabled world, banks use ChatGPT to handle customer inquiries, expedite service encounters, and provide intelligent, human-like responses; thus, ChatGPT has grown in popularity within the banking sector. The purpose of this study is to investigate the key factors of ChatGPT that influence consumer banking decision-making at Jordanian commercial banks. To accomplish the study's goals, the researcher employed a descriptive-analytical approach. The study sample consists of 445 customers with valid accounts at commercial banks in Amman city. The total number of valid and completed questionnaires was 419 and included in the final analysis. The reported results demonstrate a significant impact of ChatGPT factors that include credibility, informativeness, interaction, content suitability, perceived trustworthiness, and personalization on consumers' banking decision-making. The results can help banks develop a digital plan to enhance consumer awareness and boost benefits, which allows them to overcome challenges when utilizing AI for transactions. ChatGPT banking services are still in their early phases in Jordan. Few empirical studies have examined actual user behavior, and this study may give valuable insights to scholars and practitioners.
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Journal: IJDS | Year: 2026 | Volume: 10 | Issue: 1 | Views: 249 | Reviews: 0

 
3.

Antecedents of adoption and usage of ChatGPT among Jordanian university students: Empirical study Pages 1099-1110 Right click to download the paper Download PDF

Authors: Raed Masadeh, Salwa AL Majali, Maha Alkhaffaf, Ramayah Thurasamy, Dmaithan Almajali, Khalid Altarawneh, AlaaSaeb Al-Sherideh, Ibrahim Altarawni

DOI: 10.5267/j.ijdns.2023.11.024

Keywords: ChatGPT, Perceived ease of use, Credibility, Usefulness and enjoyment

Abstract:
This research uses Technology Acceptance Model to explore the elements influencing students' attitudes toward using Chat Generative Pre-Trained Transformer (ChatGPT), a recently developed artificial intelligence (AI) tool, for learning and educational purposes. Using Amos version 23 structural equation modelling and 880 student survey responses, the suggested model was empirically tested. According to the report, students think well of ChatGPT utilization in the classroom. Credibility, Usefulness and ease of use, all influence how positively people feel about using this technology in a classroom setting. The study's findings, however, did not support the notion that students' adoption and use of ChatGPT was insignificantly influenced by perceived enjoyment. Moreover, the results conclude that attitude mediates the relationship between usefulness and intention to use ChatGPT. The research will help businesses, educational institutions, and the global community by providing insight into how students view the ChatGPT service within a learning environment. Additionally, the application boosts learners' confidence and interest, which improves general awareness and literacy. Finally, the research will facilitate developers of AI in the betterment of their product and service delivery and regulators in regulating the use of AI-based bots. Owing to its recentness, there is not much study currently available on ChatGPT use in education. This research adds significantly to the extant knowledge on the adoption of advanced education technologies by examining the adoption characteristics of ChatGPT, a novel AI-based tool involving students. Additionally, there is a dearth of research in the literature on students' adoption of ChatGPT for educational purposes. Such a gap was filled as this study identified the factors affecting students' adoption of ChatGPT in the classroom.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 2 | Views: 1863 | Reviews: 0

 
4.

The role of social media marketing and marketing management promoting and developing brand sustainability strategy Pages 439-452 Right click to download the paper Download PDF

Authors: Ahmad Al Adwan, Ghaiath Altrjman

DOI: 10.5267/j.ijdns.2023.9.011

Keywords: Corporate sustainability, Brand sustainability, Credibility, Social media, Relationship marketing, Corporate social responsibility, Stakeholder engagement, Sustainable marketing

Abstract:
Given the widespread adoption of social media as a primary information source, organizations can no longer do without it. The importance of social media in creating sustainable company strategies has increased in tandem with the public's growing knowledge of sustainability issues. This study examines how marketing and social media can create brand sustainability plans. To create a practical framework for creating sustainability strategies, the relevant literature was evaluated. Market managers and digital marketers were surveyed using an online questionnaire. To extract conclusions from the data and model variables, a structural equation model was used. Findings from the survey indicate that businesses are increasingly turning to social media to share information with stakeholders, solicit opinions, and collect information for use in developing sustainability plans. Market managers play a vital role in ensuring the sustainability of their businesses. The research has theoretical and managerial implications.
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Journal: IJDS | Year: 2024 | Volume: 8 | Issue: 1 | Views: 3048 | Reviews: 0

 
5.

Celebrity endorsement in social media contexts: understanding the role of advertising credibility, brand credibility, and brand satisfaction Pages 57-64 Right click to download the paper Download PDF

Authors: Sabar Sutia, Refren Riadi, Tukirin Tukirin, Indry Aristianto Pradipta, Mochammad Fahlevi

DOI: 10.5267/j.ijdns.2022.12.006

Keywords: Celebrity endorsement, Credibility, Brand satisfaction, Online tutoring, Repurchase intention

Abstract:
Online tutoring is a new phenomenon in Indonesia that is quite popular at the moment, especially after the pandemic. The emergence of online tutoring for schoolchildren provides families with an alternative option for educating their children; additionally, online learning becomes an effective alternative because it does not pose a health risk during a pandemic. Online tutoring marketing optimizes marketing strategies through digital content using celebrity endorsements. The purpose of this study was to examine the effects of a comprehensive new model of using celebrity endorsement based on its dimensions and its effect on brand satisfaction, advertising credibility, brand credibility, and repurchase intention. The data collection technique in this study was quantitative and involved distributing questionnaires to 175 respondents in the city of Jakarta. This study uses a structural equation model (SEM) with the SmartPLS tool. The results obtained are able to identify and measure the impact of celebrity endorsement in digital marketing strategies that have an impact on repurchase intention. The results of the study explain that all pathways proved to have a positive effect, unless expertise on repurchase intention has a negative effect. There are 6 hypotheses accepted and 8 hypotheses rejected. The biggest influence on repurchase intention is advertising credibility. In terms of the total indirect effect, only attractiveness and trustworthiness have a significant total effect on repurchase intention, while expertise does not have a significant total effect. The implications of this research can be used as a basis for determining a comprehensive strategy for online tutoring companies to retain their customers after the pandemic.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 4678 | Reviews: 0

 
6.

The effect of digital review credibility on Jordanian online purchase intention Pages 973-982 Right click to download the paper Download PDF

Authors: Thaer Majali, Malek Alsoud, Husam Yaseen, Rateb Almajali, Samer Barkat

DOI: 10.5267/j.ijdns.2022.1.014

Keywords: Credibility, Elaboration likelihood model, Structural equation modelling, Digital reviews, Review Credibility, Purchase intention, Jordanian consumers

Abstract:
Recently, the credibility of digital reviews has played an essential role in the shopper's buying behaviors and decisions. Since there is a dearth of experimental research about the shoppers' credibility evaluation regarding digital reviews, this study aimed to investigate the factors that affect digital review credibility and its influence on buying choices among Jordanian consumers. With the help of elaboration likelihood theory, a research model has been established that experimentally test it through structural equation modelling from the data gathered from 246 users of the digital review website Amazon. The study's findings suggest factors that consist of the argument quality, like accuracy, completeness and quantity of digital reviews, and the peripheral cues, such as reviewer expertise, rating of goods or services, and website reputation. However, both significantly influence digital review credibility. Thus, they positively impact the buying decisions of shoppers.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 3089 | Reviews: 0

 
7.

Gender and age in the language of social media: An easier way to build credibility Pages 209-216 Right click to download the paper Download PDF

Authors: A.A.I.N. Marhaeni, I G W Murjana Yasa, Mochammad Fahlevi

DOI: 10.5267/j.ijdns.2021.9.007

Keywords: Celebrity Trust, Social Media, Credibility, Gender, Age

Abstract:
The use of celebrity endorsements is one of the most popular strategies used by companies today. Celebrities can bring product advantages through advertising and go beyond the complexities of competitive advertising communications. The company invests a large amount of money to get the attention of consumers and gain a competitive position in the market. The purpose of this study is to explore the effect of celebrity trust on the credibility of advertisements, brands, and companies, then the influence between the credibility of advertisements, brands, and companies, and will also explore the role of gender and age as moderating variables. The study used a quantitative method, the sample was taken based on purposive sampling in Jakarta and used the artist with the most followers as the object of research who endorsed food and beverage companies. The results of this study explain that there is a significant influence between celebrity trust on all credibility, gender and age managed to moderate the influence of celebrity trust on credibility. This study provides input to managers and food and beverage companies in using endorsements on Instagram social media as their marketing strategy, especially for companies that have a market share of young people in accordance with the characteristics of the respondents in this study.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 1 | Views: 2497 | Reviews: 0

 
8.

Consumer attitudes toward and intentions to accept mobile advertising Pages 833-842 Right click to download the paper Download PDF

Authors: Abednego Feehi Okoe, Henry Boateng

DOI: 10.5267/j.msl.2015.7.002

Keywords: Consumer Attitudes, Credibility, Mobile Advertising, Personalization, SMS Advertising

Abstract:
The objective of this study was to examine the drivers of consumers’ attitudes towards mobile advertisement. It also sought the relationship between consumers’ attitudes towards mobile advertisement and their willingness to accept mobile advertising. Confirmatory factor analysis was used to assess the measurement model while structural equation was conducted to assess the goodness-fit of the overall model. The findings indicate that entertainment, credibility and personalization had positive effects on consumers’ attitudes toward mobile advertising. Furthermore, the results show that, consumers’ attitude determines their willingness to accept mobile advertising.
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Journal: MSL | Year: 2015 | Volume: 5 | Issue: 9 | Views: 3687 | Reviews: 0

 

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