This study aims to select accountants for a business in Vietnam. The study engaged in focused discussions with experts to establish the criteria for an accountant. Next, structured interviews were conducted with experts to collect data comparing each pair of criteria and expert scoring data for each candidate according to each criterion. Then, the Analytical Hierarchy Process (AHP) was applied to determine the weight Wj of each criterion of an accountant, and finally the TOPSIS method was applied to find the similarity coefficient with the ideal solution Ci* for each candidate selection option. The result was that candidate A1 was selected because he had the highest Ci* coefficient of 0.81479; at the same time, through the weighted results Wj of the criteria, it showed that experts highly appreciated the candidate for the following outstanding characteristics: communication skills (W1 = 0.4108), professional skills (W4 = 0.2527), and personal skills (W2 = 0.1613).

This research aims to determine the work-life balance of female managers at the group and organizational levels of banks using the explanatory relational method. Data were obtained from 267 low/middle level female managers of SOE banks in Indonesia with the quantitative analysis, and structural equation models (SEM) was used to test the research hypotheses. The results showed that work-life balance had a positive and indirect effect on the relationships, communication skills and leadership styles, of female managers at the organizational and group levels.

The major goal of this research is to examine how vlogging on YouTube affects the communication skills of Jordan teenagers with language and speech disorders. Fifty people, ranging in age from 13 to 18, participated in an eight-week vlogging intervention program designed to improve their communication skills. The results of the pre- and post-tests showed a statistically significant improvement in communicative competence, with the mean difference between the two measures being 10.5. Vlogging has a significant effect as an intervention because of its remarkable ability to actively engage participants in the creation of relevant content, the facilitation of authentic real-life communication experiences, the encouragement of creative and self-expressive expression, and the provision of individualized therapeutic approaches. Adolescents with speech and language disabilities have unique obstacles in communicating, and this study gives insight on the possible use of novel tools, such as vlogging, to address these issues.

This paper presents an empirical study to measure the effect of training emotional intelligence on communication skills among 32 teenagers who visited counseling center in city of Esfahan, Iran during the year of 2011. The people were divided into two groups of control and witness and using a questionnaire consists of 34 questions we measured the effect of training emotional intelligence on improving communication skills. The questionnaire consists of five groups of questions including the skills of listening, understanding of a message, emotion regulation, Insight into the communication processes and decisive related communication. The results of the investigation indicated that there were some meaningful differences between two groups in terms of the first four components. However, there was not any difference between two groups in terms of decisive related communication.