This research aims to evaluate the performance measures of cloud business intelligence (BI) systems facilitated by blockchain transparency, as well as to explore the role of real-time visibility as a mediator in Jordanian commercial banks. To accomplish its objectives, this research chose twelve commercial banks in Jordan, and it gathered its data from 356 participants belonging to the highest hierarchy levels, such as executives and senior management, divided into information technology, risk, and operations units. Partial least squares structural equation modeling (PLS-SEM) was adopted for the evaluation of the measurement model, as well as for the assessment of the postulated mediation hypotheses, mainly for its strengths in predictions and sophisticated models. There is evidence suggesting that the implemented transparency from blockchain technology increases the effectiveness of cloud business intelligence (BI), for which real-time visibility functions as an important determinant in this advancement and works as a partial mediator for its effects. These findings indicate that implementing blockchain technology aspects for cloud business intelligence (BI) improves data reliability, availability, and timeliness, which can empower financial organizations to develop more accurate and applicable final insights. The major contribution of this research study is in its representation of empirical work carried out in the financial setting for the economy of Jordan, which explicitly verifies the role of blockchain-based transparency for improving the performance capabilities of cloud business intelligence (BI) via real-time visibility.
