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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Brand image and customer behavior in container food courts: The role of social media content and generational differences in Indonesia Pages 1549-1566 Right click to download the paper Download PDF

Authors: Sabar Sutia, Mochammad Fahlevi

DOI: 10.5267/j.uscm.2024.3.024

Keywords: Social Media, Advertising, Promotion, Brand Image, Customer Behavior, Container Food Court

Abstract:
This study examines the impact of Social Media Advertising Content (SMAC) and Social Media Sales Promotion Content (SMSPC) on Brand Image (BI) and customer behavior (CB) within the emergent context of container food courts in Indonesia. Focusing on Jakarta and Surabaya, which are cities at the forefront of culinary innovation, this study aims to uncover how digital marketing practices shape consumer perceptions and behaviors in this novel sector. The study employed rigorous methodology, including G*Power for sample size determination and SmartPLS for data analysis, and engaged 292 participants through a carefully designed survey. The findings indicated significant relationships between SMAC and SMSPC on BI, and subsequently on CB, underscoring the critical role of social media content in enhancing BI and shaping CB. Additionally, this study examines the generational differences between Generation Y and Generation Z, offering insights into tailored marketing strategies that cater to their distinct preferences. This study enriches academic discourse on the impact of digital marketing in the food industry and provides practical recommendations for practitioners aiming to leverage social media to enhance BI and foster positive CB in container food courts. The insights gained from this study not only illuminate the dynamics of social media marketing in an Indonesian context but also suggest avenues for future research in an ever-evolving digital landscape.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 3 | Views: 2058 | Reviews: 0

 
2.

A study on factors influencing online behavioral advertising avoidance (Oba): Special reference to Sri Lankan online advertising Pages 1281-1288 Right click to download the paper Download PDF

Authors: Shanika Wijenayake, Imesha Ruwan Pathirana

DOI: 10.5267/j.msl.2019.4.014

Keywords: Advertising, Online Behavioral Targeting, Ad Avoidance, Goal Impediment, Privacy Concern, Perceived Personalization, Negative Experience

Abstract:
his paper aims to investigate the effect of goal impediment, privacy concern, perceived personalization on the online add avoidance behavior. This task is accomplished through the negative experi-ence. The primary objective of the study is to identify the effects the said issues in Sri Lanka. The study is designed as a cross sectional study where the data was collected using a questionnaire and the sample size was 384. Collected data was analyzed through structural equation method in AMOS 22. All the hypotheses were supported by data. Therefore, it was concluded that goal impediment, privacy concern, perceived personalization had significant impacts on negative experience and negative experience had a significant impact on the online add avoidance behavior.
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Journal: MSL | Year: 2019 | Volume: 9 | Issue: 8 | Views: 2787 | Reviews: 0

 
3.

The influence of advertisement towards brand choice: An exploration from initial attitude of consumers Pages 963-974 Right click to download the paper Download PDF

Authors: Asto Sunu Subroto, Sudarmawan Samidi

DOI: 10.5267/j.msl.2018.6.011

Keywords: Brand, Advertising, Consumer attitude, Indonesia

Abstract:
The purpose of this study is to investigate the difference between the brand selection decisions before and after the ad serving and to examine the impact of attitude, which is owned by the consumer before the ad, to the changes in consumer decisions in the selection of the brand. This study was conducted using causal research design. The sampling method used was non-probabilistic sampling and sample size of 540, consisting of 270 users for brand Pantene and 270 users for brand Rejoice. The results of this study indicate that the attitude of consumers before ad serving had an influence on several changes in the selection decision. This research is important for marketers to continuously understand consumer attitudes, by knowing the type of information on the brand owned by the consumer, the ability of consumer groups in information processing, and the ownership of motivation to process the information.
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Journal: MSL | Year: 2018 | Volume: 8 | Issue: 9 | Views: 3096 | Reviews: 0

 
4.

Sport promotion and sales management Pages 1177-1180 Right click to download the paper Download PDF

Authors: Zahra Aminiroshan, Esmaiel Sharifian, Seyed Mostafa Siyadat

Keywords: Advertising, Product sector, Sale promotion, Sport industry

Abstract:
At the beginning of third millennium, the world of sport has been experiencing new marketing techniques to introduce products and services. The purpose of this study was to compare advertising and sales promotion strategies, the effects of different strategies in sport production companies to retain or to gain market share among selected firms, which were active in Iran. The method of survey was descriptive – analytical and some questionnaires were used for collecting data in Likert scale. The validity of the questionnaire were estimated by interview with professors and exports in marketing and sport marketing and the reliability was assessed by using Cronbach & apos; s alpha (?= 0.89). Statistical population of the study includes Sport Goods-Producing companies in Iran (N= 180) and 122 firms formed the study sample. For testing the hypothesis, we have used Paired Samples T-Test. The analysis of findings showed that there was a meaningful difference between using advertising and sales promotion strategies. In general, we can say, there are some limited applications of using techniques and methods of sales promotion strategies in Iranian sport industry and methods of advertising. Consequently, regarding the intense competition among companies as well as fast growth of markets and fast changes in consumer’s behavior, identifying the best methods for corresponding relationship to customer would be required.
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Journal: MSL | Year: 2014 | Volume: 4 | Issue: 6 | Views: 2769 | Reviews: 0

 
5.

Investigating the effect of advertisement on consumer behavior Pages 149-154 Right click to download the paper Download PDF

Authors: Sahar Khodakaram Arzanagh, Habibollah Danaei

DOI: 10.5267/j.msl.2013.11.020

Keywords: Advertising, Effectiveness, Marketing, Marketing mix, Promotion

Abstract:
During the past few years, there has been tremendous increase in advertisement expenses all over the world. Therefore, it is important to examine, to investigate and to evaluate the performance of advertisement to reach organizations’ objectives. This paper presents an empirical investigation using highly reliable and efficient method called AIDA, which consists of four factors: attention, interest, desire and action. The study is implemented for one of Iranian food suppliers called TABAROK located in city of Mashad, Iran. The survey selects a sample of 300 regular customers and distributes a standard questionnaire among them. Cronbach alpha has been calculated as 0.93, which is well above the minimum desirable level. Using Spearman correlation test, the study confirms that all four components of the survey influences consumer behavior, positively. The study also indicates that there were some positive and meaningful correlations among various components of the survey. In addition, applying Freedman test indicates that advertisement has the highest impact on convincing consumer to purchase product.
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Journal: MSL | Year: 2014 | Volume: 4 | Issue: 1 | Views: 4706 | Reviews: 0

 
6.

Examining different factors in effectiveness of advertisement Pages 811-818 Right click to download the paper Download PDF

Authors: Seyed Gholamreza Jalali Naini, Mohammad Ali Shafia, Negar Nazari

DOI: 10.5267/j.msl.2011.12.010

Keywords: Advertising, Informativeness, Marketing planning

Abstract:
This paper aims to study the effects of different factors on advertising by examining the simultaneous effects of exposure to the advertisement, type of the media, creativity in advertisements and being informative. Using data collected from one of the chain supermarkets of Tehran called “Shahrvand”; the analysis focuses on the effectiveness of four independent variables and impact of customers’ needs on encouraging consumers to purchase. The results elucidate a relationship among these four variables with encouraging people to purchase. Using creativity in advertisements, however dominate the effects on this issue. The marketing and advertisement environment are dynamic and the paper concentrates only on some of the more effective factors. Producers might be more successful in choosing the best way to promote their goods and services by following the proposed model. This paper puts four effective factors together and investigates their impact on advertisement, which was not done by any other previous papers. Unlike other studies, this paper examines the role of customer needs together with four other elements on advertisement effectiveness.
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Journal: MSL | Year: 2012 | Volume: 2 | Issue: 3 | Views: 5704 | Reviews: 0

 

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