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Building manufacturing operational performance through management commitment, information technology adoption, supply chain transparency and practices Pages 87-98 PDF Download PDF

Authors: Sautma Ronni Basana, Ruth Srininta Tarigan, Mariana Ing Malelak, Zeplin Jiwa Husada Tarigan, Saida Farhanah Sarka

doi 10.5267/j.jpm.2025.10.008

🔑 Keywords: Management commitment, Adoption of information technology, Supply chain transparency, Supply chain practice, Manufacturing operational performance

Abstract:
Transparency in the supply chain is crucial for enhancing integration, efficiency, and responsiveness, but it also carries the risk of strategic information leakage. Management commitment and the effective use of digital technology are essential to creating safe and transparent environments. This study aims to investigate the impact of management commitment on the adoption of information technology, supply chain transparency, and practices that enhance operational performance. Data collection was conducted at 221 manufacturing companies that have adopted information technology as their primary system. Testing the research instrument using SmartPLS version 4 data analysis showed a good goodness-of-fit model. The study's results indicate that management commitment has a significant influence on the adoption of information technology and supply chain practices. However, its impact on supply chain transparency is less pronounced. The resulting operational performance is not directly determined by supply chain transparency, but rather by the adoption of information technology and the implementation of effective supply chain practices. The adoption of information technology has an impact on supply chain practices through supply chain transparency. The results of this study contribute practically to company management by enabling the update of information technology and the implementation of supply chain practices and transparency, thereby facilitating continuous evaluation and control of the company system. The results of this study contribute to enriching the theory of digitalization in the manufacturing industry's supply chain.
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Journal: JPM | Year: 2026 | Volume: 11 | Issue: 1 | Views: 1753

 

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