How to cite this paper
Jafari, K., Jafari, A., Tavakoli, M., Alinia, F., Afsharnejad, A & Karimian, N. (2012). Pathology of productivity in medical and health care centers.Management Science Letters , 2(8), 2839-2844.
Refrences
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Bruce, J., & Jain A. (1991). Improving quality of care through operations research. In: Seidman M, Horn MC. Operations Research: Helping Family Planning Programs Work Better. Progress in Clinical and Biological Research. New York: Wiley- Liss.
Chang, S.J., Hsiao, H.C., Huang, L.H., & Chang, H. (2011). Taiwan quality indicator project and hospital productivity growth. Omega, 39(1), 14-22.
Development dimensions International, yearly report. (1997), Pup. N. J.
Duggirala, D., Rajendran, C., & Anantharaman R. N. (2008). Patient?perceived Dimensions of Total Quality Service in Healthcare. Benchmarking: An International Journal, 15(5), 560?583.
Duszak Jr, R., & Muroff, L.R. (2010). Measuring and Managing Radiologist Productivity, Part 2: Beyond the Clinical. Journal of the American College of Radiology, 7(7), 482-489.
Hudak, P.L., McKeever, P., Wright, J.G. (2003), the metaphor of patients as customers: Implications for measuring satisfaction. Journal of Clinical Epidemiology, 56, 103-108.
Johnstone, P.L. (1999) Occupational stress in the operating theatre suite: should employers be concerned? Australian Health Review, 22(1), 60-80.
Krueger. A. B. (2005). The work place: for workers, happiness is next to productivity. New York Times.
Rose, R. C., Uli, J., Abdul, M., & Ng, K. L. (2004). Hospital service quality: a managerial challenge. International Journal of Health Care Quality Assurance, 17(3), 146-159.
Sajjadi, H.S., Hadi, M., Hariri, M.H., Harirchiyan, M., & Toghiani, A. (2011). The impact of productivity committees being established in different hospitals of the Isfahan University of Medical Sciences in 2008. Zeitschrift für Evidenz, Fortbildung und Qualit?t im Gesundheitswesen, 105(10), 708-713
Servery, L.K (1996). Productivity Improvement. Journal of Management Development. 15(7), 16-26.
Sisk, H. L. (1999). Principles of Management. N. Y. Arnold.
Seyed Javadin, S. R. (2009). Human Resource Management and Personnel Affairs, 1st ed. Negah Danesh Publications. [In Persian].
Mosadeg Rad, A.M. (2005). The Study of Relationship between Leadership Style and Efficiency of Isfahan University Hospitals, College of Administrative Sciences and Economics, University of Isfahan, Year 17, 2009 [In Persian].
Mirsepasi, N. (2005). Human Resources Management and Labor Relations (system approach and contingency). 14th ed. Shervin Publications [In Persian].
Bruce, J., & Jain A. (1991). Improving quality of care through operations research. In: Seidman M, Horn MC. Operations Research: Helping Family Planning Programs Work Better. Progress in Clinical and Biological Research. New York: Wiley- Liss.
Chang, S.J., Hsiao, H.C., Huang, L.H., & Chang, H. (2011). Taiwan quality indicator project and hospital productivity growth. Omega, 39(1), 14-22.
Development dimensions International, yearly report. (1997), Pup. N. J.
Duggirala, D., Rajendran, C., & Anantharaman R. N. (2008). Patient?perceived Dimensions of Total Quality Service in Healthcare. Benchmarking: An International Journal, 15(5), 560?583.
Duszak Jr, R., & Muroff, L.R. (2010). Measuring and Managing Radiologist Productivity, Part 2: Beyond the Clinical. Journal of the American College of Radiology, 7(7), 482-489.
Hudak, P.L., McKeever, P., Wright, J.G. (2003), the metaphor of patients as customers: Implications for measuring satisfaction. Journal of Clinical Epidemiology, 56, 103-108.
Johnstone, P.L. (1999) Occupational stress in the operating theatre suite: should employers be concerned? Australian Health Review, 22(1), 60-80.
Krueger. A. B. (2005). The work place: for workers, happiness is next to productivity. New York Times.
Rose, R. C., Uli, J., Abdul, M., & Ng, K. L. (2004). Hospital service quality: a managerial challenge. International Journal of Health Care Quality Assurance, 17(3), 146-159.
Sajjadi, H.S., Hadi, M., Hariri, M.H., Harirchiyan, M., & Toghiani, A. (2011). The impact of productivity committees being established in different hospitals of the Isfahan University of Medical Sciences in 2008. Zeitschrift für Evidenz, Fortbildung und Qualit?t im Gesundheitswesen, 105(10), 708-713
Servery, L.K (1996). Productivity Improvement. Journal of Management Development. 15(7), 16-26.
Sisk, H. L. (1999). Principles of Management. N. Y. Arnold.
Seyed Javadin, S. R. (2009). Human Resource Management and Personnel Affairs, 1st ed. Negah Danesh Publications. [In Persian].
Mosadeg Rad, A.M. (2005). The Study of Relationship between Leadership Style and Efficiency of Isfahan University Hospitals, College of Administrative Sciences and Economics, University of Isfahan, Year 17, 2009 [In Persian].
Mirsepasi, N. (2005). Human Resources Management and Labor Relations (system approach and contingency). 14th ed. Shervin Publications [In Persian].