How to cite this paper
Khoa, B & Hoa, L. (2021). The effect of knowledge management process on the employee commitment: Evidence from digital marketing industry.Management Science Letters , 11(5), 1557-1564.
Refrences
Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252-276.
Alvesson, M. (2000). Social indentity and the problem of loyalty in knowledge‐intensive companies. Journal of management studies, 37(8), 1101-1124.
Aujirapongpan, S., Vadhanasindhu, P., Chandrachai, A., & Cooparat, P. (2010). Indicators of knowledge management capability for KM effectiveness. Vine, 40(2), 183-203. doi: https://10.1108/03055721011050677
Aymen, R. A., Alhamzah, A., & Bilal, E. (2019). A multi-level study of influence financial knowledge management small and medium enterprises. Polish Journal of Management Studies, 19.
Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. The International Journal of Human Resource Management, 16(5), 720-735.
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Pearson UK.
Cooper, P. (2017). Data, information, knowledge and wisdom. Anaesthesia & Intensive Care Medicine, 18(1), 55-56.
Cugueró-Escofet, N., Ficapal-Cusí, P., & Torrent-Sellens, J. (2019). Sustainable human resource management: How to create a knowledge sharing behavior through organizational justice, organizational support, satisfaction and commitment. Sustainability, 11(19), 5419.
Cumin, D., Callagher, L., Husted, K., & Cheung, G. W. H. (2019). The moderating effect of Top Management Support and Knowledge Protection Mechanisms on the relationship between Commitment and Knowledge Sharing Behaviour in Collaborative Innovation. Paper presented at the ISPIM Conference Proceedings.
Curado, C., & Vieira, S. (2019). Trust, knowledge sharing and organizational commitment in SMEs. Personnel Review, 48(6), 1449-1468. doi: https://10.1108/pr-03-2018-0094
Garrido-Moreno, A., Lockett, N., & García-Morales, V. (2014). Paving the way for CRM success: The mediating role of knowledge management and organizational commitment. Information & Management, 51(8), 1031-1042.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.
Gopinath, R. (2019). Impact of Organisational Commitment on Knowledge Management Practices. International Journal of Research and Analytical Reviews, 6(2), 701-703.
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). London: Sage publications. doi: https://10.15358/9783800653614
He, Q., Ghobadian, A., & Gallear, D. (2013). Knowledge acquisition in supply chain partnerships: The role of power. International Journal of Production Economics, 141(2), 605-618.
Hlupic, V., Pouloudi, A., & Rzevski, G. (2002). Towards an integrated approach to knowledge management:‘hard’,‘soft’and ‘abstract’issues. Knowledge and Process Management, 9(2), 90-102.
Indradewa, R., Tjakraatmadja, J. H., & Dhewanto, W. (2016). Alliance strategy in R&D contractual projects for the energy sector: perspective of the knowledge and resource-based views. International Journal of Technology Transfer and Commercialisation, 14(1), 1-19.
Khoa, B. T. (2020a). The Impact of the Personal Data Disclosure’s trade-off on the Trust and Attitude Loyalty in Mobile Banking Services. Journal of Promotion Management, ahead-of-print(ahead-of-print). doi: https://10.1080/10496491.2020.1838028
Khoa, B. T. (2020b). The role of Mobile Skillfulness and User Innovation toward Electronic Wallet Acceptance in the Digital Transformation Era. Paper presented at the 2020 International Conference on Information Technology Systems and Innovation (ICITSI), Bandung - Padang, Indonesia. doi: https://10.1109/ICITSI50517.2020.9264967
Khoa, B. T., & Nguyen, H. M. (2020). Electronic Loyalty In Social Commerce: Scale Development and Validation. Gadjah Mada International Journal of Business, 22(3), 275-299. doi: https://10.22146/gamaijb.50683
Khoa, B. T., Nguyen, H. M., Tran, N. V. H., & Nguyen, B. H. (2020). Lecturers' adoption to use the online Learning Management System (LMS): Empirical evidence from TAM2 model for Vietnam. Journal of Science Hcmcou - Economics & Business Administration, 10(1), 3-17. doi: https://10.46223/HCMCOUJS.econ.en.10.1.216.2020
Konnot, N. (1994). Organizational knowledge creation theory: a first comprehensive test. International Business Review, 3(4), 337-351.
Koskinen, K. U., Pihlanto, P., & Vanharanta, H. (2003). Tacit knowledge acquisition and sharing in a project work context. International Journal of Project Management, 21(4), 281-290.
Liew, A. (2007). Understanding data, information, knowledge and their inter-relationships. Journal of Knowledge Management Practice, 8(2), 1-16.
Lytras, M. D., & Sicilia, M. A. (2005). The Knowledge Society: a manifesto for knowledge and learning. International Journal of Knowledge and Learning, 1(1-2), 1-11.
Marques, J. M. R., La Falce, J. L., Marques, F. M. F. R., De Muylder, C. F., & Silva, J. T. M. (2019). The relationship between organizational commitment, knowledge transfer and knowledge management maturity. Journal of Knowledge Management, 23(3), 489-507. doi: https://10.1108/jkm-03-2018-0199
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles. Journal of Vocational Behavior, 80(1), 1-16.
Moorman, C., Zaltman, G., & Deshpande, R. (1992). Relationships between providers and users of market research: The dynamics of trust within and between organizations. Journal of Marketing Research, 29(3), 314-328.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. The Journal of Marketing, 58(3), 20-38. doi: https://https://doi.org/10.1177/002224299405800302
Nguyen, M. T., & Khoa, B. T. (2020). Improving the Competitiveness of Exporting Enterprises: A Case of Kien Giang Province in Vietnam. The Journal of Asian Finance, Economics and Business, 7(6), 495-508. doi: https://10.13106/jafeb.2020.vol7.no6.495
Nijhof, W. J., de Jong, M. J., & Beukhof, G. (1998). Employee commitment in changing organizations: an exploration. Journal of European Industrial Training, 22(6), 243-248. doi: https://10.1108/03090599810224701
Plewa, C., & Quester, P. (2006). Satisfaction with university-industry relationships: the impact of commitment, trust and championship. International Journal of Technology Transfer and Commercialisation, 5(1-2), 79-101.
Razzaq, S., Shujahat, M., Hussain, S., Nawaz, F., Wang, M., Ali, M., & Tehseen, S. (2019). Knowledge management, organizational commitment and knowledge-worker performance: The neglected role of knowledge management in the public sector. Business Process Management Journal, 25(5), 923-947. doi: https://10.1108/bpmj-03-2018-0079
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: the contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825-836. doi: https://10.1037/0021-9010.86.5.825
Roy, M. J., & Thérin, F. (2008). Knowledge acquisition and environmental commitment in SMEs. Corporate Social Responsibility and Environmental Management, 15(5), 249-259.
Smith, H. J., Dinev, T., & Xu, H. (2011). Information privacy research: an interdisciplinary review. MIS quarterly, 35(4), 989-1016.
Song, M., van der Bij, H., & Weggeman, M. (2006). Factors for improving the level of knowledge generation in new product development. R&D Management, 36(2), 173-187.
Svetlik, I., Svetlik, I., & Stavrou‐Costea, E. (2007). Connecting human resources management and knowledge management. International Journal of Manpower, 28(3/4), 197-206. doi: https://10.1108/01437720710755209
Todose, D. (2008). Education management in knowledge based society. Contemporary Economics, 2(3), 109-117.
Alvesson, M. (2000). Social indentity and the problem of loyalty in knowledge‐intensive companies. Journal of management studies, 37(8), 1101-1124.
Aujirapongpan, S., Vadhanasindhu, P., Chandrachai, A., & Cooparat, P. (2010). Indicators of knowledge management capability for KM effectiveness. Vine, 40(2), 183-203. doi: https://10.1108/03055721011050677
Aymen, R. A., Alhamzah, A., & Bilal, E. (2019). A multi-level study of influence financial knowledge management small and medium enterprises. Polish Journal of Management Studies, 19.
Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. The International Journal of Human Resource Management, 16(5), 720-735.
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Pearson UK.
Cooper, P. (2017). Data, information, knowledge and wisdom. Anaesthesia & Intensive Care Medicine, 18(1), 55-56.
Cugueró-Escofet, N., Ficapal-Cusí, P., & Torrent-Sellens, J. (2019). Sustainable human resource management: How to create a knowledge sharing behavior through organizational justice, organizational support, satisfaction and commitment. Sustainability, 11(19), 5419.
Cumin, D., Callagher, L., Husted, K., & Cheung, G. W. H. (2019). The moderating effect of Top Management Support and Knowledge Protection Mechanisms on the relationship between Commitment and Knowledge Sharing Behaviour in Collaborative Innovation. Paper presented at the ISPIM Conference Proceedings.
Curado, C., & Vieira, S. (2019). Trust, knowledge sharing and organizational commitment in SMEs. Personnel Review, 48(6), 1449-1468. doi: https://10.1108/pr-03-2018-0094
Garrido-Moreno, A., Lockett, N., & García-Morales, V. (2014). Paving the way for CRM success: The mediating role of knowledge management and organizational commitment. Information & Management, 51(8), 1031-1042.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.
Gopinath, R. (2019). Impact of Organisational Commitment on Knowledge Management Practices. International Journal of Research and Analytical Reviews, 6(2), 701-703.
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). London: Sage publications. doi: https://10.15358/9783800653614
He, Q., Ghobadian, A., & Gallear, D. (2013). Knowledge acquisition in supply chain partnerships: The role of power. International Journal of Production Economics, 141(2), 605-618.
Hlupic, V., Pouloudi, A., & Rzevski, G. (2002). Towards an integrated approach to knowledge management:‘hard’,‘soft’and ‘abstract’issues. Knowledge and Process Management, 9(2), 90-102.
Indradewa, R., Tjakraatmadja, J. H., & Dhewanto, W. (2016). Alliance strategy in R&D contractual projects for the energy sector: perspective of the knowledge and resource-based views. International Journal of Technology Transfer and Commercialisation, 14(1), 1-19.
Khoa, B. T. (2020a). The Impact of the Personal Data Disclosure’s trade-off on the Trust and Attitude Loyalty in Mobile Banking Services. Journal of Promotion Management, ahead-of-print(ahead-of-print). doi: https://10.1080/10496491.2020.1838028
Khoa, B. T. (2020b). The role of Mobile Skillfulness and User Innovation toward Electronic Wallet Acceptance in the Digital Transformation Era. Paper presented at the 2020 International Conference on Information Technology Systems and Innovation (ICITSI), Bandung - Padang, Indonesia. doi: https://10.1109/ICITSI50517.2020.9264967
Khoa, B. T., & Nguyen, H. M. (2020). Electronic Loyalty In Social Commerce: Scale Development and Validation. Gadjah Mada International Journal of Business, 22(3), 275-299. doi: https://10.22146/gamaijb.50683
Khoa, B. T., Nguyen, H. M., Tran, N. V. H., & Nguyen, B. H. (2020). Lecturers' adoption to use the online Learning Management System (LMS): Empirical evidence from TAM2 model for Vietnam. Journal of Science Hcmcou - Economics & Business Administration, 10(1), 3-17. doi: https://10.46223/HCMCOUJS.econ.en.10.1.216.2020
Konnot, N. (1994). Organizational knowledge creation theory: a first comprehensive test. International Business Review, 3(4), 337-351.
Koskinen, K. U., Pihlanto, P., & Vanharanta, H. (2003). Tacit knowledge acquisition and sharing in a project work context. International Journal of Project Management, 21(4), 281-290.
Liew, A. (2007). Understanding data, information, knowledge and their inter-relationships. Journal of Knowledge Management Practice, 8(2), 1-16.
Lytras, M. D., & Sicilia, M. A. (2005). The Knowledge Society: a manifesto for knowledge and learning. International Journal of Knowledge and Learning, 1(1-2), 1-11.
Marques, J. M. R., La Falce, J. L., Marques, F. M. F. R., De Muylder, C. F., & Silva, J. T. M. (2019). The relationship between organizational commitment, knowledge transfer and knowledge management maturity. Journal of Knowledge Management, 23(3), 489-507. doi: https://10.1108/jkm-03-2018-0199
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles. Journal of Vocational Behavior, 80(1), 1-16.
Moorman, C., Zaltman, G., & Deshpande, R. (1992). Relationships between providers and users of market research: The dynamics of trust within and between organizations. Journal of Marketing Research, 29(3), 314-328.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. The Journal of Marketing, 58(3), 20-38. doi: https://https://doi.org/10.1177/002224299405800302
Nguyen, M. T., & Khoa, B. T. (2020). Improving the Competitiveness of Exporting Enterprises: A Case of Kien Giang Province in Vietnam. The Journal of Asian Finance, Economics and Business, 7(6), 495-508. doi: https://10.13106/jafeb.2020.vol7.no6.495
Nijhof, W. J., de Jong, M. J., & Beukhof, G. (1998). Employee commitment in changing organizations: an exploration. Journal of European Industrial Training, 22(6), 243-248. doi: https://10.1108/03090599810224701
Plewa, C., & Quester, P. (2006). Satisfaction with university-industry relationships: the impact of commitment, trust and championship. International Journal of Technology Transfer and Commercialisation, 5(1-2), 79-101.
Razzaq, S., Shujahat, M., Hussain, S., Nawaz, F., Wang, M., Ali, M., & Tehseen, S. (2019). Knowledge management, organizational commitment and knowledge-worker performance: The neglected role of knowledge management in the public sector. Business Process Management Journal, 25(5), 923-947. doi: https://10.1108/bpmj-03-2018-0079
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: the contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825-836. doi: https://10.1037/0021-9010.86.5.825
Roy, M. J., & Thérin, F. (2008). Knowledge acquisition and environmental commitment in SMEs. Corporate Social Responsibility and Environmental Management, 15(5), 249-259.
Smith, H. J., Dinev, T., & Xu, H. (2011). Information privacy research: an interdisciplinary review. MIS quarterly, 35(4), 989-1016.
Song, M., van der Bij, H., & Weggeman, M. (2006). Factors for improving the level of knowledge generation in new product development. R&D Management, 36(2), 173-187.
Svetlik, I., Svetlik, I., & Stavrou‐Costea, E. (2007). Connecting human resources management and knowledge management. International Journal of Manpower, 28(3/4), 197-206. doi: https://10.1108/01437720710755209
Todose, D. (2008). Education management in knowledge based society. Contemporary Economics, 2(3), 109-117.