How to cite this paper
Obeidat, U., Obeidat, B., Alrowwad, A., Alshurideh, M., Masadeh, R & Abuhashesh, M. (2021). The effect of intellectual capital on competitive advantage: The mediating role of innovation.Management Science Letters , 11(4), 1331-1344.
Refrences
Alameeri, K., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The effect of work environment happiness on employee leadership. In International Conference on Advanced Intelligent Systems and Informatics (pp. 668-680). Springer, Cham.
Abualoush, S., Masa’deh, R., Bataineh, K., & Alrowwad, A. (2018). The role of knowledge management process and intel-lectual capital as intermediary variables between knowledge management infrastructure and organization performance. Interdisciplinary Journal of Information, Knowledge, and Management, 13, 279-309.
Abuhashesh, M., Al-Dmour, R., & Masa'deh, R. (2019a). Factors that affect employees job satisfaction and performance to increase customers’ satisfactions. Journal of Human Resources Management Research, 1-23.
Abuhashesh, M., Al-Dmour, R., & Masa'deh, R. (2019b). Factors that impact job satisfaction and performance among em-ployees in the Jordanian industrial sector. Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018-Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth, 4285-4305.
Abuhashesh, M., Al-Khasawneh, M., Al-Dmour, R., & Masa’deh, R. (2019c). The impact of Facebook on Jordanian con-sumers’ decision process in the hotel selection. IBIMA Business Review, 1-16.
Abuhashesh, M., Mohammad, S.J., & Al Khasawneh, M. (2019d). The attitude of Jordanian customers towards virtual stores. International Journal of Islamic Marketing and Branding, 4(1), 59-75.
Abu Zayyad, Z., Obeidat, Z., Alshurideh, M., Abuhashesh, M., Maqableh, M., & Masa’deh, R. (2020). Corporate Social Responsibility and Patronage Intentions: The Mediating Effect of Brand Credibility. Journal of Marketing Communi-cations, Forthcoming.
Agostini, L., Nosella, A., & Filippini, R. (2017). Does intellectual capital allow improving innovation performance? A quantitative analysis in the SME context. Journal of Intellectual Capital, 18(2), 400-418.
Aldaas, A., Mohammad, S., & Abuhashesh, M. (2019). Successful implementation of corporate governance mechanisms in banks. Journal of Social Sciences (COES&RJ-JSS), 8(4), 692-710.
Al-Dhuhouri, F. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Enhancing our understanding of the relationship between leadership, team characteristics, emotional intelligence and their effect on team performance: A Critical Review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 644-655). Springer, Cham.
Al Khayyal, A. O., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Women empowerment in UAE: A sys-tematic review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 742-755). Springer, Cham.
Alkitbi, S. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Factors affect customer retention: A sys-tematic review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 656-667). Springer, Cham.
Al-Khalil, S.S., Dahiyat, S.E., & Al-dalahmeh, M.A. (2014). Intellectual capital development and its effect on technical innovation in banks operating in Jordan. Journal of Management Research, 6(1), 211.
Al Kurdi, B., Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theo-retical and empirical underpinning. Management Science Letters, 10(15), 3561-3570.
Almazrouei, F. A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Social Media Impact on Business: A Systematic Review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 697-707). Springer, Cham.
Al Mehrez, A. A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Internal Factors Affect Knowledge Management and Firm Performance: A Systematic Review. In International Conference on Advanced Intelligent Sys-tems and Informatics (pp. 632-643). Springer, Cham.
Alrowwad, A., Masa’deh, R., & Abualoush, S.H. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196-222.
Alshamsi, A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The influence of service quality on cus-tomer retention: A systematic review in the higher education. In International Conference on Advanced Intelligent Systems and Informatics (pp. 404-416). Springer, Cham.
AlShehhi, H., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impact of ethical leadership on em-ployees performance: A systematic review. In International Conference on Advanced Intelligent Systems and Infor-matics (pp. 417-426). Springer, Cham.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behaviour?. In-ternational Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Alshurideh, M., Gasaymeh, A., Ahmed, G., Alzoubi, H., & Kurd, B. (2020). Loyalty program effectiveness: Theoretical reviews and practical proofs. Uncertain Supply Chain Management, 8(3), 599-612.
Alsuwaidi, M., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Performance appraisal on employees’ mo-tivation: A comprehensive analysis. In International Conference on Advanced Intelligent Systems and Informatics (pp. 681-693). Springer, Cham.
Al Suwaidi, F., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impact of innovation management in SMEs performance: A systematic review. In International Conference on Advanced Intelligent Systems and Informat-ics (pp. 720-730). Springer, Cham.
Alyammahi, A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impacts of communication ethics on workplace decision making and productivity. In International Conference on Advanced Intelligent Systems and Infor-matics (pp. 488-500). Springer, Cham.
Aziz, N.N.A., & Samad, S. (2016). Innovation and competitive advantage: Moderating effects of firm age in foods manu-facturing SMEs in Malaysia. Procedia Economics and Finance, 35, 256-266.
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Boh, W. F., Huang, C. J., & Wu, A. (2020). Investor experience and innovation performance: The mediating role of exter-nal cooperation. Strategic Management Journal, 41(1), 124-151.
Brady, D., & Capell, K. (2004). GE breaks the mold to spur innovation; Immelt is merging GE's health unit with Amer-sham-and putting its chief in charge. Business Week, 3880, 88-88.
Chahal, H., & Bakshi, P. (2014). Effect of intellectual capital on competitive advantage and business performance: Role of innovation and learning culture. International Journal of Learning and Intellectual Capital, 11(1), 52-70.
Chahal, H., & Bakshi, P. (2015). Examining intellectual capital and competitive advantage relationship: Role of innova-tion and organizational learning. International Journal of Bank Marketing, 33(3), 376-399.
Chen, Y.S. (2008). The positive effect of green intellectual capital on competitive advantages of firms. Journal of Busi-ness Ethics, 77(3), 271-286.
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Delgado-Verde, M., Martín-de Castro, G., & Amores-Salvadó, J. (2016). Intellectual capital and radical innovation: Ex-ploring the quadratic effects in technology-based manufacturing firms. Technovation, 54, 35-47.
Duodu, B., & Rowlinson, S. (2016). Intellectual capital and innovation in construction organizations: A conceptual framework. In the Engineering Project Organization Conference (EPOC2016).
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Hunaiti, Z., Masa'deh, R., Mansour, M., & Al-Nawafleh, A. (2009). Electronic commerce adoption barriers in Small and Medium-Sized Enterprises (SMEs) in developing countries: the case of Libya. Proceedings of the 11th IBIMA Confer-ence on Innovation and Knowledge Management in Twin Track Economies, Cairo-Egypt, 4th-6th January, pp. 1375-1383.
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Johnson, G., Scholes, K., & Whittington, R. (2016). Exploring Corporate Strategy: Text and Cases. Pearson Education.
Jung, H.S., Kim, K.H., & Lee, C.H. (2014). Influences of perceived product innovation upon usage behavior for MMORPG: Product capability, technology capability, and user centered design. Journal of Business Research, 67(10), 2171-2178.
Kamukama, N., Ahiauzu, A., & Ntayi, J.M. (2011). Competitive advantage: Mediator of intellectual capital and perfor-mance. Journal of Intellectual Capital, 12(1), 152-164.
Kanaan, R.K., Obeidat, U.N., Obeidat, B.Y., Al-Zu'bi, M.O., & Abuhashesh, M. (2020). The effect of intellectual capital on competitive advantage in the Jordanian Telecommunication Sector. Journal of Business & Management (COES&RJ-JBM), 8(1), 1-19.
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Lo, C., Wang, C., & Chen, Y.C. (2020). The mediating role of intellectual capital in open innovation in the service indus-tries. Sustainability, 12(12), 5220.
Liu, C.H., Gan, B., Luo, B.N., & Zhang, Y. (2020). Clarifying the effect of organization learning on service innovation: the mediating role of intellectual capital. The International Journal of Human Resource Management, 31(10), 1207-1234.
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Abuhashesh, M., Al-Dmour, R., & Masa'deh, R. (2019a). Factors that affect employees job satisfaction and performance to increase customers’ satisfactions. Journal of Human Resources Management Research, 1-23.
Abuhashesh, M., Al-Dmour, R., & Masa'deh, R. (2019b). Factors that impact job satisfaction and performance among em-ployees in the Jordanian industrial sector. Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018-Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth, 4285-4305.
Abuhashesh, M., Al-Khasawneh, M., Al-Dmour, R., & Masa’deh, R. (2019c). The impact of Facebook on Jordanian con-sumers’ decision process in the hotel selection. IBIMA Business Review, 1-16.
Abuhashesh, M., Mohammad, S.J., & Al Khasawneh, M. (2019d). The attitude of Jordanian customers towards virtual stores. International Journal of Islamic Marketing and Branding, 4(1), 59-75.
Abu Zayyad, Z., Obeidat, Z., Alshurideh, M., Abuhashesh, M., Maqableh, M., & Masa’deh, R. (2020). Corporate Social Responsibility and Patronage Intentions: The Mediating Effect of Brand Credibility. Journal of Marketing Communi-cations, Forthcoming.
Agostini, L., Nosella, A., & Filippini, R. (2017). Does intellectual capital allow improving innovation performance? A quantitative analysis in the SME context. Journal of Intellectual Capital, 18(2), 400-418.
Aldaas, A., Mohammad, S., & Abuhashesh, M. (2019). Successful implementation of corporate governance mechanisms in banks. Journal of Social Sciences (COES&RJ-JSS), 8(4), 692-710.
Al-Dhuhouri, F. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Enhancing our understanding of the relationship between leadership, team characteristics, emotional intelligence and their effect on team performance: A Critical Review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 644-655). Springer, Cham.
Al Khayyal, A. O., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Women empowerment in UAE: A sys-tematic review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 742-755). Springer, Cham.
Alkitbi, S. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Factors affect customer retention: A sys-tematic review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 656-667). Springer, Cham.
Al-Khalil, S.S., Dahiyat, S.E., & Al-dalahmeh, M.A. (2014). Intellectual capital development and its effect on technical innovation in banks operating in Jordan. Journal of Management Research, 6(1), 211.
Al Kurdi, B., Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theo-retical and empirical underpinning. Management Science Letters, 10(15), 3561-3570.
Almazrouei, F. A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Social Media Impact on Business: A Systematic Review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 697-707). Springer, Cham.
Al Mehrez, A. A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Internal Factors Affect Knowledge Management and Firm Performance: A Systematic Review. In International Conference on Advanced Intelligent Sys-tems and Informatics (pp. 632-643). Springer, Cham.
Alrowwad, A., Masa’deh, R., & Abualoush, S.H. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196-222.
Alshamsi, A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The influence of service quality on cus-tomer retention: A systematic review in the higher education. In International Conference on Advanced Intelligent Systems and Informatics (pp. 404-416). Springer, Cham.
AlShehhi, H., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impact of ethical leadership on em-ployees performance: A systematic review. In International Conference on Advanced Intelligent Systems and Infor-matics (pp. 417-426). Springer, Cham.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behaviour?. In-ternational Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Alshurideh, M., Gasaymeh, A., Ahmed, G., Alzoubi, H., & Kurd, B. (2020). Loyalty program effectiveness: Theoretical reviews and practical proofs. Uncertain Supply Chain Management, 8(3), 599-612.
Alsuwaidi, M., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Performance appraisal on employees’ mo-tivation: A comprehensive analysis. In International Conference on Advanced Intelligent Systems and Informatics (pp. 681-693). Springer, Cham.
Al Suwaidi, F., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impact of innovation management in SMEs performance: A systematic review. In International Conference on Advanced Intelligent Systems and Informat-ics (pp. 720-730). Springer, Cham.
Alyammahi, A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impacts of communication ethics on workplace decision making and productivity. In International Conference on Advanced Intelligent Systems and Infor-matics (pp. 488-500). Springer, Cham.
Aziz, N.N.A., & Samad, S. (2016). Innovation and competitive advantage: Moderating effects of firm age in foods manu-facturing SMEs in Malaysia. Procedia Economics and Finance, 35, 256-266.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Baron, R.M., & Kenny, D.A. (1986). The moderator–mediator variable distinction in social psychological research: Con-ceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173.
Boh, W. F., Huang, C. J., & Wu, A. (2020). Investor experience and innovation performance: The mediating role of exter-nal cooperation. Strategic Management Journal, 41(1), 124-151.
Brady, D., & Capell, K. (2004). GE breaks the mold to spur innovation; Immelt is merging GE's health unit with Amer-sham-and putting its chief in charge. Business Week, 3880, 88-88.
Chahal, H., & Bakshi, P. (2014). Effect of intellectual capital on competitive advantage and business performance: Role of innovation and learning culture. International Journal of Learning and Intellectual Capital, 11(1), 52-70.
Chahal, H., & Bakshi, P. (2015). Examining intellectual capital and competitive advantage relationship: Role of innova-tion and organizational learning. International Journal of Bank Marketing, 33(3), 376-399.
Chen, Y.S. (2008). The positive effect of green intellectual capital on competitive advantages of firms. Journal of Busi-ness Ethics, 77(3), 271-286.
Cravens, D.W., & Piercy, N.F. (2009). Strategic Marketing. 9th ed. New York: McGraw-Hill/Irwin.
Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.
Delgado-Verde, M., Martín-de Castro, G., & Amores-Salvadó, J. (2016). Intellectual capital and radical innovation: Ex-ploring the quadratic effects in technology-based manufacturing firms. Technovation, 54, 35-47.
Duodu, B., & Rowlinson, S. (2016). Intellectual capital and innovation in construction organizations: A conceptual framework. In the Engineering Project Organization Conference (EPOC2016).
Edvinsson, L.M., & Malone, M. (1997). MS, Intellectual Capital: Realizing Your Company’s True Value By Finding It’s Hidden Roots.
Grimaldi, M., Cricelli, L., & Rogo, F. (2012). A methodology to assess value creation in communities of innova-tion. Journal of Intellectual Capital, 13(3), 305-330.
Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010). Multivariate Data Analysis (7th ed). New Jersey: Pearson Education, Inc.
Hesterly, W., & Barney, J. (2010). Strategic Management and Competitive Advantage. Upper Saddle River, NJ.
Hunaiti, Z., Masa'deh, R., Mansour, M., & Al-Nawafleh, A. (2009). Electronic commerce adoption barriers in Small and Medium-Sized Enterprises (SMEs) in developing countries: the case of Libya. Proceedings of the 11th IBIMA Confer-ence on Innovation and Knowledge Management in Twin Track Economies, Cairo-Egypt, 4th-6th January, pp. 1375-1383.
Hwang, W. S., Choi, H., & Shin, J. (2020). A mediating role of innovation capability between entrepreneurial competen-cies and competitive advantage. Technology Analysis & Strategic Management, 32(1), 1-14.
Jaradat, O.M., Al-Samralie, F.A., & Jadallah, N.A. (2012). Intellectual capital and its role in achieving competitive ad-vantage: A field study for the Jordanian income tax service. European Journal of Scientific Research, 69(3), 399-415.
Johnson, G., Scholes, K., & Whittington, R. (2016). Exploring Corporate Strategy: Text and Cases. Pearson Education.
Jung, H.S., Kim, K.H., & Lee, C.H. (2014). Influences of perceived product innovation upon usage behavior for MMORPG: Product capability, technology capability, and user centered design. Journal of Business Research, 67(10), 2171-2178.
Kamukama, N., Ahiauzu, A., & Ntayi, J.M. (2011). Competitive advantage: Mediator of intellectual capital and perfor-mance. Journal of Intellectual Capital, 12(1), 152-164.
Kanaan, R.K., Obeidat, U.N., Obeidat, B.Y., Al-Zu'bi, M.O., & Abuhashesh, M. (2020). The effect of intellectual capital on competitive advantage in the Jordanian Telecommunication Sector. Journal of Business & Management (COES&RJ-JBM), 8(1), 1-19.
Kavida, V., & Sivakoumar, N. (2009). Intellectual capital: A strategic management perspective. IUP Journal of Knowledge Management, 7(5/6), 55.
Kurdi, B., Alshurideh, M. & Al afaishat, T. (2020). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981-3990.
Lee, J.Y. (2011). Incremental innovation and radical innovation: The impacts of human, structural, social, and relational capital elements. Michigan State University. Operations and Sourcing Management.
Lo, C., Wang, C., & Chen, Y.C. (2020). The mediating role of intellectual capital in open innovation in the service indus-tries. Sustainability, 12(12), 5220.
Liu, C.H., Gan, B., Luo, B.N., & Zhang, Y. (2020). Clarifying the effect of organization learning on service innovation: the mediating role of intellectual capital. The International Journal of Human Resource Management, 31(10), 1207-1234.
Ma, H. (2004). Toward global competitive advantage: Creation, competition, cooperation, and co-option. Management Decision, 42(7), 907-924.
Marr, B. (2004). Measuring and benchmarking intellectual capital. Benchmarking: An International Journal, 11(6), 559-570.
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