How to cite this paper
Alsughayir, A. (2021). The effect of emotional intelligence on organizational commitment: Understanding the mediating role of job satisfaction.Management Science Letters , 11(4), 1309-1316.
Refrences
Adeyemo, D. A. (2007). Emotional intelligence and the relationship between job satisfaction and organizational commitment of employee in public parastatals in Oyo State, Nigeria. Pakistan Journal of Social Sciences, 4(2), 324-330.
Aki, O. (2006). Is emotional intelligence or mental intelligence more important in language learning?. Journal of Applied Sci-ences, 6(1), 66-70.
Albarq, A. N., & Al Doghan, M. (2020). Electronic word-of-mouth versus word-of-mouth in the field of consumer behavior: A literature review. Journal of Critical Reviews, 7(14), 646-654.
Albarq, A. N. (2013). Using structural equation modeling to explore Saudi consumers’ intentions regarding counterfeit goods. American Journal of Business and Management, 2(4), 322-331.
Al-khrabsheh, A. A., Muttar, A. K., Mahdi, O. R., Nassar, I. A., AI, S., & Abdullah II, P. A. H. B. (2018). The impact of or-ganisational factors on organizational commitment at the Arab bank in Jordan. Asian Social Science, 14(7).
Allen, N. J., & Meyer, J. P. (1990). Organizational socialization tactics: A longitudinal analysis of links to newcomers' com-mitment and role orientation. Academy of Management Journal, 33(4), 847-858.
Al-Musali, M. A. K., & Ku Ismail, K. N. I. (2014). Intellectual capital and its effect on financial performance of banks: Evi-dence from Saudi Arabia. Procedia-Social and Behavioral Sciences, 164, 201-207.
Barsade, S. G., Brief, A. P., & Spataro, S. E. (2003). Organizational behavior: The state of the science.
Brackett, M. A., & Salovey, P. (2006). Measuring emotional intelligence with the Mayer-Salovery-Caruso emotional intelli-gence test (MSCEIT). Psicothema, 18, 34-41.
Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53(1), 279-307.
Collomb, J. (n.d.). How Employee Satisfaction Drives Customer Satisfaction. Retrieved April 6, 2020, from https://www.myfeelback.com/en/blog/employee-satisfactiondrives-customer-satisfaction.
Cooke, F. L., Cooper, B., Bartram, T., Wang, J., & Mei, H. (2019). Mapping the relationships between high-performance work systems, employee resilience and engagement: A study of the banking industry in China. The International Journal of Human Resource Management, 30(8), 1239-1260.
Cooper, R. K. (1997). Sawaf. Executive EQ: Emotional intelligence in leadership and organizations.
Cooper, R. K., & Sawaf, A. (1999). Il fattore emozione. Sperling & Kupfer.
Dollard, M. F., Dormann, C., Boyd, C. M., Winefield, H. R., & Winefield, A. H. (2003). Unique aspects of stress in human service work. Australian Psychologist, 38(2), 84-91.
Dou, Y., Ryan, S. G., & Zou, Y. (2017). The effect of credit competition on banks’ loan loss provisions. Journal of Financial and Quantitative Analysis (JFQA), Cambridge University Press.
Faisal Ahammad, M., Mook Lee, S., Malul, M., & Shoham, A. (2015). Behavioral ambidexterity: The impact of incentive schemes on productivity, motivation, and performance of employees in commercial banks. Human Resource Manage-ment, 54(S1), 45-62.
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218-226.
Goleman, D. (1998). Working with emotional intelligence. Bantam.
Güleryüz, G., Güney, S., Aydın, E. M., & Aşan, Ö. (2008). The mediating effect of job satisfaction between emotional intelli-gence and organisational commitment of nurses: A questionnaire survey. International Journal of Nursing Studies, 45(11), 1625-1635.
Higgs, M. (2004). A study of the relationship between emotional intelligence and performance in UK call centres. Journal of Managerial Psychology.
Jain, P., & Duggal, T. (2018). Transformational leadership, organizational commitment, emotional intelligence and job auton-omy. Management Research Review, 41(9), 1033-1046.
Javed, B., Abdullah, I., Zaffar, M. A., ul Haque, A., & Rubab, U. (2019). Inclusive leadership and innovative work behavior: The role of psychological empowerment. Journal of Management & Organization, 25(4), 554-571.
Jordan, G., Miglič, G., Todorović, I., & Marič, M. (2017). Psychological empowerment, job satisfaction and organizational commitment among lecturers in higher education: comparison of six CEE countries. Organizacija, 50(1), 17-32.
Kamarudin, F., Sufian, F., Nassir, A. M., Anwar, N. A. M., Ramli, N. A., Tan, K. M., & Hussain, H. I. (2018). Price efficiency on Islamic banks vs. conventional banks in Bahrain, UAE, Kuwait, Oman, Qatar and Saudi Arabia: impact of country governance. International Journal of Monetary Economics and Finance, 11(4), 363-383.
Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelli-gence and emotional labour on well‐being and job‐stress among community nurses. Journal of Advanced Nursing, 70(1), 176-186.
Kotsou, I., Mikolajczak, M., Heeren, A., Grégoire, J., & Leys, C. (2019). Improving emotional intelligence: A systematic re-view of existing work and future challenges. Emotion Review, 11(2), 151-165.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). TARGET ARTICLES: Emotional intelligence: Theory, findings, and impli-cations. Psychological inquiry, 15(3), 197-215.
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? Emotional development and emotional intelligence: Educa-tional implications, 3, 31.
Mattingly, V., & Kraiger, K. (2019). Can emotional intelligence be trained? A meta-analytical investigation. Human Resource Management Review, 29(2), 140-155.
Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, ab-senteeism, and turnover. Academic press.
Mérida-López, S., Bakker, A. B., & Extremera, N. (2019). How does emotional intelligence help teachers to stay engaged? Cross-validation of a moderated mediation model. Personality and Individual Differences, 151, 109393.
Miarkolaei, H. (2014). An investigation on relationship between employees’ job satisfaction and organizational commit-ment. Management Science Letters, 4(4), 669-678.
Naseeb, I. A. (n.d.). Even Banks Staff. Al-Madina Newspaper. Retrieved December 24, 2019, from https://www.al-madina.com/article/581634.
Naz, S., Li, C., Nisar, Q. A., & Rafiq, M. (2019). Linking emotional intelligence to knowledge sharing behaviour: mediating role of job satisfaction and organisational commitment. Middle East Journal of Management, 6(3), 318-340.
Özsoy, E. (2015), Türkiye'de İş Tatmini Araştırmalarının Genel Görünümü”, in Özen Kutanis, R. (Ed.), Türkiye'de Örgütsel Davranış Çalışmaları II, Gazi Kitabevi, Ankara.
Papadimitri, P., Staikouras, P., Travlos, N. G., & Tsoumas, C. (2019). Punished banks' acquisitions: Evidence from the US banking industry. Journal of Corporate Finance, 58, 744-764.
Porter, L. W., & Smith, F. J. (1970). The etiology of organizational commitment. Unpublished paper, University of California, Irvine, 970.
Poon, J. M. (2004). Effects of performance appraisal politics on job satisfaction and turnover intention. Personnel review.
Rai, A., & Tandon, D. (2018). Emotional Intelligence & Job Satisfaction in IT Industry Employee. Asian Journal of Research in Social Sciences and Humanities, 8(5), 139-147.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. Global.
Salovey, P., Mayer, J. D., Caruso, D., & Yoo, S. H. (2009). The positive psychology of emotional intelligence.
Salami, S. O., & Ajitoni, S. O. (2016). Job characteristics and burnout: The moderating roles of emotional intelligence, motiva-tion and pay among bank employees. International Journal of Psychology, 51(5), 375-382.
Shafiq, M., & Akram Rana, R. (2016). Relationship of Emotional Intelligence to Organizational Commitment of College Teachers in Pakistan. Eurasian Journal of Educational Research, 62, 1-14.
Sparrow, P. (1999). Strategy and cognition: Understanding the role of management knowledge structures, organizational memory and information overload. Creativity and Innovation Management, 8(2), 140-148.
Steiner, C., & Perry, P. (1997). Achieving emotional literacy: A program to increase your emotional intelligence. Nueva York: Avon.
Ulrich, D., & Lake, D. G. (1990). Organizational capability: Competing from the inside out. John Wiley & Sons.
Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: how good are single-item measures?. Journal of applied Psychology, 82(2), 247.
Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The leadership quarterly, 13(3), 243-274.
Zeidner, M., Matthews, G., & Roberts, R. D. (2004). Emotional intelligence in the workplace: A critical review. Applied Psy-chology, 53(3), 371-399.
Aki, O. (2006). Is emotional intelligence or mental intelligence more important in language learning?. Journal of Applied Sci-ences, 6(1), 66-70.
Albarq, A. N., & Al Doghan, M. (2020). Electronic word-of-mouth versus word-of-mouth in the field of consumer behavior: A literature review. Journal of Critical Reviews, 7(14), 646-654.
Albarq, A. N. (2013). Using structural equation modeling to explore Saudi consumers’ intentions regarding counterfeit goods. American Journal of Business and Management, 2(4), 322-331.
Al-khrabsheh, A. A., Muttar, A. K., Mahdi, O. R., Nassar, I. A., AI, S., & Abdullah II, P. A. H. B. (2018). The impact of or-ganisational factors on organizational commitment at the Arab bank in Jordan. Asian Social Science, 14(7).
Allen, N. J., & Meyer, J. P. (1990). Organizational socialization tactics: A longitudinal analysis of links to newcomers' com-mitment and role orientation. Academy of Management Journal, 33(4), 847-858.
Al-Musali, M. A. K., & Ku Ismail, K. N. I. (2014). Intellectual capital and its effect on financial performance of banks: Evi-dence from Saudi Arabia. Procedia-Social and Behavioral Sciences, 164, 201-207.
Barsade, S. G., Brief, A. P., & Spataro, S. E. (2003). Organizational behavior: The state of the science.
Brackett, M. A., & Salovey, P. (2006). Measuring emotional intelligence with the Mayer-Salovery-Caruso emotional intelli-gence test (MSCEIT). Psicothema, 18, 34-41.
Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53(1), 279-307.
Collomb, J. (n.d.). How Employee Satisfaction Drives Customer Satisfaction. Retrieved April 6, 2020, from https://www.myfeelback.com/en/blog/employee-satisfactiondrives-customer-satisfaction.
Cooke, F. L., Cooper, B., Bartram, T., Wang, J., & Mei, H. (2019). Mapping the relationships between high-performance work systems, employee resilience and engagement: A study of the banking industry in China. The International Journal of Human Resource Management, 30(8), 1239-1260.
Cooper, R. K. (1997). Sawaf. Executive EQ: Emotional intelligence in leadership and organizations.
Cooper, R. K., & Sawaf, A. (1999). Il fattore emozione. Sperling & Kupfer.
Dollard, M. F., Dormann, C., Boyd, C. M., Winefield, H. R., & Winefield, A. H. (2003). Unique aspects of stress in human service work. Australian Psychologist, 38(2), 84-91.
Dou, Y., Ryan, S. G., & Zou, Y. (2017). The effect of credit competition on banks’ loan loss provisions. Journal of Financial and Quantitative Analysis (JFQA), Cambridge University Press.
Faisal Ahammad, M., Mook Lee, S., Malul, M., & Shoham, A. (2015). Behavioral ambidexterity: The impact of incentive schemes on productivity, motivation, and performance of employees in commercial banks. Human Resource Manage-ment, 54(S1), 45-62.
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218-226.
Goleman, D. (1998). Working with emotional intelligence. Bantam.
Güleryüz, G., Güney, S., Aydın, E. M., & Aşan, Ö. (2008). The mediating effect of job satisfaction between emotional intelli-gence and organisational commitment of nurses: A questionnaire survey. International Journal of Nursing Studies, 45(11), 1625-1635.
Higgs, M. (2004). A study of the relationship between emotional intelligence and performance in UK call centres. Journal of Managerial Psychology.
Jain, P., & Duggal, T. (2018). Transformational leadership, organizational commitment, emotional intelligence and job auton-omy. Management Research Review, 41(9), 1033-1046.
Javed, B., Abdullah, I., Zaffar, M. A., ul Haque, A., & Rubab, U. (2019). Inclusive leadership and innovative work behavior: The role of psychological empowerment. Journal of Management & Organization, 25(4), 554-571.
Jordan, G., Miglič, G., Todorović, I., & Marič, M. (2017). Psychological empowerment, job satisfaction and organizational commitment among lecturers in higher education: comparison of six CEE countries. Organizacija, 50(1), 17-32.
Kamarudin, F., Sufian, F., Nassir, A. M., Anwar, N. A. M., Ramli, N. A., Tan, K. M., & Hussain, H. I. (2018). Price efficiency on Islamic banks vs. conventional banks in Bahrain, UAE, Kuwait, Oman, Qatar and Saudi Arabia: impact of country governance. International Journal of Monetary Economics and Finance, 11(4), 363-383.
Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelli-gence and emotional labour on well‐being and job‐stress among community nurses. Journal of Advanced Nursing, 70(1), 176-186.
Kotsou, I., Mikolajczak, M., Heeren, A., Grégoire, J., & Leys, C. (2019). Improving emotional intelligence: A systematic re-view of existing work and future challenges. Emotion Review, 11(2), 151-165.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). TARGET ARTICLES: Emotional intelligence: Theory, findings, and impli-cations. Psychological inquiry, 15(3), 197-215.
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? Emotional development and emotional intelligence: Educa-tional implications, 3, 31.
Mattingly, V., & Kraiger, K. (2019). Can emotional intelligence be trained? A meta-analytical investigation. Human Resource Management Review, 29(2), 140-155.
Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, ab-senteeism, and turnover. Academic press.
Mérida-López, S., Bakker, A. B., & Extremera, N. (2019). How does emotional intelligence help teachers to stay engaged? Cross-validation of a moderated mediation model. Personality and Individual Differences, 151, 109393.
Miarkolaei, H. (2014). An investigation on relationship between employees’ job satisfaction and organizational commit-ment. Management Science Letters, 4(4), 669-678.
Naseeb, I. A. (n.d.). Even Banks Staff. Al-Madina Newspaper. Retrieved December 24, 2019, from https://www.al-madina.com/article/581634.
Naz, S., Li, C., Nisar, Q. A., & Rafiq, M. (2019). Linking emotional intelligence to knowledge sharing behaviour: mediating role of job satisfaction and organisational commitment. Middle East Journal of Management, 6(3), 318-340.
Özsoy, E. (2015), Türkiye'de İş Tatmini Araştırmalarının Genel Görünümü”, in Özen Kutanis, R. (Ed.), Türkiye'de Örgütsel Davranış Çalışmaları II, Gazi Kitabevi, Ankara.
Papadimitri, P., Staikouras, P., Travlos, N. G., & Tsoumas, C. (2019). Punished banks' acquisitions: Evidence from the US banking industry. Journal of Corporate Finance, 58, 744-764.
Porter, L. W., & Smith, F. J. (1970). The etiology of organizational commitment. Unpublished paper, University of California, Irvine, 970.
Poon, J. M. (2004). Effects of performance appraisal politics on job satisfaction and turnover intention. Personnel review.
Rai, A., & Tandon, D. (2018). Emotional Intelligence & Job Satisfaction in IT Industry Employee. Asian Journal of Research in Social Sciences and Humanities, 8(5), 139-147.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. Global.
Salovey, P., Mayer, J. D., Caruso, D., & Yoo, S. H. (2009). The positive psychology of emotional intelligence.
Salami, S. O., & Ajitoni, S. O. (2016). Job characteristics and burnout: The moderating roles of emotional intelligence, motiva-tion and pay among bank employees. International Journal of Psychology, 51(5), 375-382.
Shafiq, M., & Akram Rana, R. (2016). Relationship of Emotional Intelligence to Organizational Commitment of College Teachers in Pakistan. Eurasian Journal of Educational Research, 62, 1-14.
Sparrow, P. (1999). Strategy and cognition: Understanding the role of management knowledge structures, organizational memory and information overload. Creativity and Innovation Management, 8(2), 140-148.
Steiner, C., & Perry, P. (1997). Achieving emotional literacy: A program to increase your emotional intelligence. Nueva York: Avon.
Ulrich, D., & Lake, D. G. (1990). Organizational capability: Competing from the inside out. John Wiley & Sons.
Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: how good are single-item measures?. Journal of applied Psychology, 82(2), 247.
Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The leadership quarterly, 13(3), 243-274.
Zeidner, M., Matthews, G., & Roberts, R. D. (2004). Emotional intelligence in the workplace: A critical review. Applied Psy-chology, 53(3), 371-399.