How to cite this paper
Sarmad, M., Qayyum, A., Shafi, M., Hussain, S & Rehman, S. (2021). Investigating moderating role of emotional intelligence among counterproductive work behavior, work interference and negative emotions in development sector of Pakistan.Management Science Letters , 11(4), 1093-1100.
Refrences
Allworth, E. & Hesketh, B. (1999). Construct-oriented biodata: Capturing change-related and contextually relevant future performance. International Journal of Selection and Assessment, 7, 97-111.
Ashkanasy, N. M., Hartel, C. E. J., & Zerbe, W. J. (Eds.). (2000). Emotions in the workplace, research, theory, and prac-tice. London: Quorum Books.
Borwankar, A. & Velamuri, R. (2009). The potential for management development in NGO‐private sector partnerships. Journal of Management Development, 28(4), 326-343
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive Leadership and Employee Involvement in Creative Tasks in the Workplace: The Mediating Role of Psychological Safety. Psychology Faculty Publications. 30(9), 67-83.
Carmeli, A. (2003). The relationship between trait EI and work attitudes, behaviour and outcomes, Journal of Managerial Psychology, 18(8),788-813.
Dalal, S.R. (2005). A Metal analysis of relationship between organizational citizenship behavior and counter work behav-ior. Journal of Applied Psychology, 9(6), 1241-1255.
Deutsch, M. (1990). Sixty years of conflict, The International Journal of Conflict Management, 1, 237-263.
Deshpande, A.L. (2005). The Impact of Emotional Intelligence on Counterproductive Behaviour in China. Management Research News, 28(5).
Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behaviour (CWB) in response to job stressors and or-ganizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behaviour, 59, 291-309.
Fox, S., & Spector P.E. (1999). A Model of Work frustration-Aggression,.Journal of Organizational Behavior, 20, 915-931.
Goleman, D. (1995). Emotional intelligence. New York: Bantam Books
Goleman, D. (1998). Working with emotional intelligence, New York: Bantam Books
Hofstede, G. (1991). Cultures and Organizations: Software of the Mind, Cambridge, England: McGraw-Hill Book Com-pany (UK) Limited.
Hellriegel, Slocum and Woodman (2001). Organization Behavior (9th ed.), Ohio: South-Western College Publishing. Achieving Competitive Advantage
Hobfoll, S. E., & Freedy, J. (1993). Conservation of resources: A general stress theory applied to burnout. In W.B. Schau-feli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 115-129). Washington, DC: Taylor & Francis.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513-524.
Kerlinger, F.N., & Lee, H. B. (2000). Foundations of Behavioral Research. (4th ed). New York: Harcourt Publishers.
Kelloway, E. K., Loughlin, C., Barling, J., & Nault, A. (2002). Self reported counter productive behavior and organiza-tional citizenship behaviors: Separate but related constructs. International Journal of Selection and Assessment, 10(1)
Khalid, S. A., Kassim, K. M., Ismail, M., Noor, A. N. M., Rahman, N. A. & Zain, R. S. (2009). Emotional intelligence and organizational citizenship behaviour as antecedents of students’ deviance. The International Journal of Business and Management, 4, 7, 321-332
Mayer, J., Caruso, D., & Salovey, P. (1999), Emotional intelligence meets traditional standards for an intelligence, Intelli-gence, 27(8), 267-98.
Myers, Gail E., & Michele Tolela Myers. (1985), The Dynamics of Human Communication: A Laboratory Approach, New York: McGraw-Hill Book Company
Mayer, J. D., & Ciarrochi, J. (2006), Introduction. In Ciarrochi, J., Forgas, J. P., & Mayer, J. D. (Eds.), Emotional intelli-gence in everyday life (pp. xiii-xx). New York: Psychology Press.
Mayer, J. D., & Salovey, P. (1997), What is emotional intelligence? In P. Salovey, and D. Sluyter, (Eds.), Emotional de-velopment and emotional intelligence: Educational implications. (pp. 3-31). New York: Basic Books.
McGregor, D. (1957). The human side of enterprise. Management Review, 46(11), 22-28.
Moorman, R. (1991). Relationship between organizational justice and organizational citizenship behaviours: Do fairness, perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
Morrison, E.W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's per-spective. The Academy of Management Journal, 37(6), 1543-1567.
McShane, S., & Von Glinow, M. (2005). Organizational behavior: Emerging realities for the workplace revolution, New York: McGraw Hill
Morgan, C. T., King, R. A., Weisz, J. R., & Schopler, J. (1988). Introduction to psychology (7th ed.), Lahore, Pakistan: Na-tional Book Foundation
Neuman, J. H., & Baron, R. A. (1997). Aggression in the workplace. In R. A. Giacalone & J. Greenberg (Eds.), Antisocial behavior in organizations (pp. 37–67). Thousand Oaks, CA: Sage.
Ogungbamila, B. (2006), Relational conflict resolution strategies (RCRS) and workplace frustration, Journal of Psycholo-gy in Africa, 16 (1), 59-64.
Organ, D. W. (1988), Organizational Citizenship behavior: The good soldier syndrome, Lexington, MA: Lexington Books.
Peterson, R., & Behfar, K. J. (2003), The dynamic relationship between performance feedback, trust, and conflict in groups: A longitudinal study, Organizational Behavior and Human Decision Processes, 92, 102–112.
Patton, P. (1997). EQ in the workplace. Singapore: SNP Publishing Pte Ltd.
Robinson, S.L., & Bennett, R.J., (1995), A typology of deviant workplace behaviors: A multidimensional scaling study, Academy of Management Journal, 38(2), 555-572.
Rungtusanatham, M.J., Choi, T.Y., Hollongworth, Z.W., & Froza, C. (2003). Survey research in operations management: historical analyses. Journal of Operations Management, 21, 475-488.
Robins, S. P. (1983). Organizational Behavior. Prentice Hall, Englewood Cliffs
Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Develop-ment and validation of a measure of emotional intelligence. Personality and Individual Differences, 25 (2), 167-177.
Schieman, S., Glavin, P., & Milkie, M. A. (2009). When work interferes with life: Work-nonwork interference and the in-fluence of work-related demands and resources. American Sociological Review, 74(6), 966-988.
Spectora, P., & Foxb, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between coun-terproductive productive work behavior and organizational citizenship behavior. Journal of Organizational Behavior, 23(1), 104-206.
Shahzad, K., Sarmad, M., Abbas, M., & Khan, A. M. (2011). Impact of Emotional Intelligence (EI) on employee’s perfor-mance in telecom sector of Pakistan, African Journal of Business Management, 4(10), 1225-1231.
Tillett, G. (2001). Resolving Conflict: A Practical Approach. Oxford University Press,
Wall, J. A. Jr., & Callister, R. R. (1995). Conflict and its Management, Journal of Management, 21, 515-558.
Wiersma, W., & Jurs, S. (2005). Research Methods in Education: An Introduction (8th ed.). Boston: Allyn and Bacon.
Wilmot, W., & Hocker, I.L. (2001), Interpersonal Conflict. McGraw-Hill.
Yang, J., & Diefendorff, J. (2009). The Relations of Daily Counterproductive Workplace Behavior with Emotions, Situa-tional Antecedents, and Personality Moderators: A Diary Study in Hong Kong, Personnel Psychology, 62(2), 259-295
Zellars, K. L., Tepper, B. J., & Duffy, M.K. (2002). Abusive supervision and subordinates’organizational citizenship be-havior, Journal of Applied Psychology, 87(6), 1068-1076.
Ashkanasy, N. M., Hartel, C. E. J., & Zerbe, W. J. (Eds.). (2000). Emotions in the workplace, research, theory, and prac-tice. London: Quorum Books.
Borwankar, A. & Velamuri, R. (2009). The potential for management development in NGO‐private sector partnerships. Journal of Management Development, 28(4), 326-343
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive Leadership and Employee Involvement in Creative Tasks in the Workplace: The Mediating Role of Psychological Safety. Psychology Faculty Publications. 30(9), 67-83.
Carmeli, A. (2003). The relationship between trait EI and work attitudes, behaviour and outcomes, Journal of Managerial Psychology, 18(8),788-813.
Dalal, S.R. (2005). A Metal analysis of relationship between organizational citizenship behavior and counter work behav-ior. Journal of Applied Psychology, 9(6), 1241-1255.
Deutsch, M. (1990). Sixty years of conflict, The International Journal of Conflict Management, 1, 237-263.
Deshpande, A.L. (2005). The Impact of Emotional Intelligence on Counterproductive Behaviour in China. Management Research News, 28(5).
Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behaviour (CWB) in response to job stressors and or-ganizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behaviour, 59, 291-309.
Fox, S., & Spector P.E. (1999). A Model of Work frustration-Aggression,.Journal of Organizational Behavior, 20, 915-931.
Goleman, D. (1995). Emotional intelligence. New York: Bantam Books
Goleman, D. (1998). Working with emotional intelligence, New York: Bantam Books
Hofstede, G. (1991). Cultures and Organizations: Software of the Mind, Cambridge, England: McGraw-Hill Book Com-pany (UK) Limited.
Hellriegel, Slocum and Woodman (2001). Organization Behavior (9th ed.), Ohio: South-Western College Publishing. Achieving Competitive Advantage
Hobfoll, S. E., & Freedy, J. (1993). Conservation of resources: A general stress theory applied to burnout. In W.B. Schau-feli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 115-129). Washington, DC: Taylor & Francis.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513-524.
Kerlinger, F.N., & Lee, H. B. (2000). Foundations of Behavioral Research. (4th ed). New York: Harcourt Publishers.
Kelloway, E. K., Loughlin, C., Barling, J., & Nault, A. (2002). Self reported counter productive behavior and organiza-tional citizenship behaviors: Separate but related constructs. International Journal of Selection and Assessment, 10(1)
Khalid, S. A., Kassim, K. M., Ismail, M., Noor, A. N. M., Rahman, N. A. & Zain, R. S. (2009). Emotional intelligence and organizational citizenship behaviour as antecedents of students’ deviance. The International Journal of Business and Management, 4, 7, 321-332
Mayer, J., Caruso, D., & Salovey, P. (1999), Emotional intelligence meets traditional standards for an intelligence, Intelli-gence, 27(8), 267-98.
Myers, Gail E., & Michele Tolela Myers. (1985), The Dynamics of Human Communication: A Laboratory Approach, New York: McGraw-Hill Book Company
Mayer, J. D., & Ciarrochi, J. (2006), Introduction. In Ciarrochi, J., Forgas, J. P., & Mayer, J. D. (Eds.), Emotional intelli-gence in everyday life (pp. xiii-xx). New York: Psychology Press.
Mayer, J. D., & Salovey, P. (1997), What is emotional intelligence? In P. Salovey, and D. Sluyter, (Eds.), Emotional de-velopment and emotional intelligence: Educational implications. (pp. 3-31). New York: Basic Books.
McGregor, D. (1957). The human side of enterprise. Management Review, 46(11), 22-28.
Moorman, R. (1991). Relationship between organizational justice and organizational citizenship behaviours: Do fairness, perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
Morrison, E.W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's per-spective. The Academy of Management Journal, 37(6), 1543-1567.
McShane, S., & Von Glinow, M. (2005). Organizational behavior: Emerging realities for the workplace revolution, New York: McGraw Hill
Morgan, C. T., King, R. A., Weisz, J. R., & Schopler, J. (1988). Introduction to psychology (7th ed.), Lahore, Pakistan: Na-tional Book Foundation
Neuman, J. H., & Baron, R. A. (1997). Aggression in the workplace. In R. A. Giacalone & J. Greenberg (Eds.), Antisocial behavior in organizations (pp. 37–67). Thousand Oaks, CA: Sage.
Ogungbamila, B. (2006), Relational conflict resolution strategies (RCRS) and workplace frustration, Journal of Psycholo-gy in Africa, 16 (1), 59-64.
Organ, D. W. (1988), Organizational Citizenship behavior: The good soldier syndrome, Lexington, MA: Lexington Books.
Peterson, R., & Behfar, K. J. (2003), The dynamic relationship between performance feedback, trust, and conflict in groups: A longitudinal study, Organizational Behavior and Human Decision Processes, 92, 102–112.
Patton, P. (1997). EQ in the workplace. Singapore: SNP Publishing Pte Ltd.
Robinson, S.L., & Bennett, R.J., (1995), A typology of deviant workplace behaviors: A multidimensional scaling study, Academy of Management Journal, 38(2), 555-572.
Rungtusanatham, M.J., Choi, T.Y., Hollongworth, Z.W., & Froza, C. (2003). Survey research in operations management: historical analyses. Journal of Operations Management, 21, 475-488.
Robins, S. P. (1983). Organizational Behavior. Prentice Hall, Englewood Cliffs
Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Develop-ment and validation of a measure of emotional intelligence. Personality and Individual Differences, 25 (2), 167-177.
Schieman, S., Glavin, P., & Milkie, M. A. (2009). When work interferes with life: Work-nonwork interference and the in-fluence of work-related demands and resources. American Sociological Review, 74(6), 966-988.
Spectora, P., & Foxb, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between coun-terproductive productive work behavior and organizational citizenship behavior. Journal of Organizational Behavior, 23(1), 104-206.
Shahzad, K., Sarmad, M., Abbas, M., & Khan, A. M. (2011). Impact of Emotional Intelligence (EI) on employee’s perfor-mance in telecom sector of Pakistan, African Journal of Business Management, 4(10), 1225-1231.
Tillett, G. (2001). Resolving Conflict: A Practical Approach. Oxford University Press,
Wall, J. A. Jr., & Callister, R. R. (1995). Conflict and its Management, Journal of Management, 21, 515-558.
Wiersma, W., & Jurs, S. (2005). Research Methods in Education: An Introduction (8th ed.). Boston: Allyn and Bacon.
Wilmot, W., & Hocker, I.L. (2001), Interpersonal Conflict. McGraw-Hill.
Yang, J., & Diefendorff, J. (2009). The Relations of Daily Counterproductive Workplace Behavior with Emotions, Situa-tional Antecedents, and Personality Moderators: A Diary Study in Hong Kong, Personnel Psychology, 62(2), 259-295
Zellars, K. L., Tepper, B. J., & Duffy, M.K. (2002). Abusive supervision and subordinates’organizational citizenship be-havior, Journal of Applied Psychology, 87(6), 1068-1076.