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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 11 Issue 3 pp. 711-718 , 2021

Investigating the effect of learning management system transition on administrative staff performance using task-technology fit approach Pages 711-718 Right click to download the paper Download PDF

Authors: Rima Shishakly, Anshuman Sharma, Lilian Gheyathaldin

DOI: 10.5267/j.msl.2020.10.038

Keywords: Learning Management Systems (LMS), Task Technology Fit (TTF), Performance Impact, Higher education

Abstract: Educational institutions are adopting learning management systems (LMS) to facilitate teaching and learning processes. During the last few years, many Universities have started upgrading their existing LMS by shifting to advance LMS. This shift requires students, academic as well as administrative staff to get acquainted with the functioning of the new system at the earliest, as any change in the system may impact their performance. The transition from old to new LMS requires time and affects the performance of users, especially administrative staff performance. The present study tries to investigate the effect of the transition on the performance of the administrative staff. The task-technology fit (TTF) model was adopted as the theoretical framework for the study. The data analysis was done using the PLS-SEM, to test the hypothesized relationships. The findings of the study confirm that mere usage of the new technology did not improve the performance rather, the task and technology characteristics need to be coordinated appropriately.


How to cite this paper
Shishakly, R., Sharma, A & Gheyathaldin, L. (2021). Investigating the effect of learning management system transition on administrative staff performance using task-technology fit approach.Management Science Letters , 11(3), 711-718.

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Journal: Management Science Letters | Year: 2021 | Volume: 11 | Issue: 3 | Views: 1549 | Reviews: 0

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