How to cite this paper
Alowna, B., Al-fakehb, F & Aburummanc, A. (2021). The role of quality of work life in Jordanian hotel industry.Management Science Letters , 11(2), 347-356.
Refrences
Aburumman, O., Salleh, A., Omar, K., & Abadi, M. (2020). The impact of human resource management practices and ca-reer satisfaction on employee’s turnover intention. Management Science Letters, 10(3), 641-652.
Afsar, B., Badir, Y. F., & Saeed, B. B. (2014). Transformational leadership and innovative work behavior. Industrial Man-agement & Data Systems, 114(8), 1270-1300, 2014.
Agarwal, S., Garg, P., & Rastogi, R. (2019). Testing the reciprocal relationship between quality of work life and subjective well-being: a path analysis model. International Journal of Project Organisation and Management, 11(2), 140-153.
Ahmady, G. A., Mehrpour, M., & Nikooravesh, A. (2016). Organizational structure. Procedia-Social and Behavioral Sci-ences, 230, 455-462.
Ajala, E. M. (2013). Quality of work life and workers wellbeing: The industrial social workers approach. IFE Psychologia: An International Journal, 21(2), 46-56.
Al-Ababneh, M., Al-Sabi, S., Al-Shakhsheer, F., & Masadeh, M. (2017). The influence of employee empowerment on em-ployee job satisfaction in five-star hotels in Jordan. International Business Research, 10(3), 133.
Al-Adamat, A., Al-Gasawneh, J., & Al-Adamat, O. (2020). The impact of moral intelligence on green purchase inten-tion. Management Science Letters, 10(9), 2063-2070.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). THE RELATIONSHIP BETWEEN PERCEIVED DESTINATION IMAGE, SOCIAL MEDIA INTERACTION AND TRAVEL INTENTIONS RELATING TO NEOM CITY. Academy of Strategic Management Journal, 19(2).
Almarshad, S. O. (2015). A measurement scale for evaluating quality of work life: conceptualization and empirical valida-tion. Trends in Applied Sciences Research, 10(3), 143.
Alown, B. E., Mohamad, M., & Karim, F. (2020). Structural Equation Modeling based Empirical Analysis: Direct and Indi-rect Effects of Job Satisfaction on Job Performance in Jordanian Five-Star Hotels. Journal of Tourism, Hospitality and Environment Management, 5(18), 133-151.
Alrawadieh, Z., Cetin, G., Dincer, M. Z., & Istanbullu Dincer, F. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50-64.
Argentero, P., Miglioretti, M., & Angilletta, C. (2007). Quality of work life in a cohort of Italian health workers. Giornale Italiano di Medicina del Lavoro ed Ergonomia, 29(1 Suppl A), A50-4.
Awang, Z., Afthanorhan, W. M. A. W., & Asri, M. A. M. (2015). Parametric and non-parametric approach in structural equation modeling (SEM): The application of bootstrapping. Modern Applied Science, 9(9), 58-67.
Bari, M. W., Fanchen, M., & Baloch, M. A. (2016). TQM Soft practices and job satisfaction; mediating role of relational psychological contract. Procedia-Social and Behavioral Sciences, 235, 453-462.
Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of Management, 27(6), 625-641.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership. Psychology press.
Brooks, B. A., & Anderson, M. A. (2005). Defining quality of nursing work life. Nursing Economics, 23(6), 319-326.
Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behavior. Pearson UK.
Chen, X. (2013). Instrumental traditions and theories of light: The uses of instruments in the optical revolution (Vol. 9). Springer Science & Business Media.
Chirchir, R. (2016). Demographic factors and job satisfaction: A case of teachers in public primary schools in Bomet Coun-ty, Kenya. Journal of Education and Practice, 7(13), 152-158.
Curşeu, P. L., Stoop, R., & Schalk, R. (2007). Prejudice toward immigrant workers among Dutch employees: Integrated threat theory revisited. European Journal of Social Psychology, 37(1), 125-140.
Delahaij, R., Gaillard, A. W., & van Dam, K. (2010). Hardiness and the response to stressful situations: Investigating medi-ating processes. Personality and Individual differences, 49(5), 386-390.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Al-gebra and statistics.
Griffin, R. W., Bateman, T. S., Cooper, C. L., & Robertson, I. (1986). Job satisfaction and organizational commitment.
Griffith, J. (2004). Relation of principal transformational leadership to school staff job satisfaction, staff turnover, and school performance. Journal of Educational Administration, 42(3), 333-356.
Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equa-tion modeling. saGe publications.
Hamidi, S., Zandiatashbar, A., & Bonakdar, A. (2019). The relationship between regional compactness and regional inno-vation capacity (RIC): Empirical evidence from a national study. Technological Forecasting and Social Change, 142, 394-402.
Hassan, E. M., Fahmy, H. A., & Hassan, M. I. (2020). Chemical composition, Rheological, Organoleptical and Quality At-tributes of Gluten-Free Fino Bread. Egyptian Journal of Chemistry.
Hassi, A. (2012). The impact of culture on corporate training design: a review of the current state of knowledge. International Journal of Human Resources Development and Management, 12(1-2), 119-139.
Heller, H. W., Clay, R., & Perkins, C. L. I. N. E. (1993). The relationship between teacher job satisfaction and principal lead-ership style. Journal of School Leadership, 3(1), 74-86.
Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, W. E., & Schlesinger, L. A. (1994). Putting the service-profit chain to work. Harvard Business Review, 72(2), 164-174.
Howell, J. P., Dorfman, P. W., & Kerr, S. (1986). Moderator variables in leadership research. Academy of Management Re-view, 11(1), 88-102.
Jabeen, F., Friesen, H. L., & Ghoudi, K. (2018). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention. Journal of Organizational Change Management.
Joo, B. K., & Lee, I. (2017, August). Workplace happiness: work engagement, career satisfaction, and subjective well-being. In Evidence-based HRM: A Global Forum for Empirical Scholarship. Emerald Publishing Limited.
Joseph, J., & Gaba, V. (2020). Organizational Structure, Information Processing, and Decision-Making: A Retrospective and Road Map for Research. Academy of Management Annals, 14(1), 267-302.
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: a meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755.
Karatepe, O. M., & Avci, T. (2017). The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions. Journal of Management Development.
Kelloway, E. K., & Myers, V. (2019). Leading the service-profit chain: how leaders’ behaviors can affect customer experi-ence. Examining the Role of Well-being in the Marketing Discipline (Research in Occupational Stress and Well Being, Vol. 17), Emerald Publishing Limited, 71-90.
Kim, H. L., Woo, E., Uysal, M., & Kwon, N. (2018). The effects of corporate social responsibility (CSR) on employee well-being in the hospitality industry. International Journal of Contemporary Hospitality Management.
Lafrenz, A., Lust, T., Cleveland, M., Mirka, A., Downs, A., Goodin, B., & Van Hoomissen, J. (2018). Association between psychosocial and organizational factors and objectively measured sedentary behavior in desk-dependent office work-ers. Occupational Health Science, 2(4), 323-335.
Lashbrook, W. B. (1997). Business performance, employee satisfaction, and leadership practices. Performance Improve-ment, 36(5), 29-33.
Lian, L. K., & Tui, L. G. (2012). Leadership styles and organizational citizenship behavior: The mediating effect of subordi-nates’ competence and downward influence tactics. Journal of Applied Business and Economics, 13(2), 59-96.
Mansoor, N., Aslam, H. D., Barbu, C. M., Capusneanu, S., & Lodhi, M. A. (2012). Organizational structure as determinant of organizational performance: Uncovering essential facets of organic and mechanistic structure. American Journal of Scientific Research, 55(14), 48-55.
Mazloumi, A., Kazemi, Z., Nasl-Saraji, G., & Barideh, S. (2014). Quality of working life assessment among train drivers in keshesh section of Iran Railway. International Journal of Occupational Hygiene, 6(2), 50-55.
Mckee, J. G. (1991). Leadership styles of community college presidents and faculty job satisfaction. Community/Junior College Quarterly of Research and Practice, 15(1), 33-46.
Mendibil, K., Rudberg, M., Baines, T., & Errasti, A. (2016). Operations Strategy and Deployment. In Global Production Networks (pp. 82-113). CRC Press.
Menon, M. E. (2014). The relationship between transformational leadership, perceived leader effectiveness and teachers’ job satisfaction. Journal of Educational Administration.
Moafimadani, S. K., & Khalatbari, J. (2019). The relationship between quality of work life and job satisfaction and burn-out, with the mediation of emotional intelligence. Journal of Process Engineering, 5(11), 46-66.
Mohamad, M. (2012). A model of quality of work life, life satisfaction and service quality. Asian Journal of Business Re-search, 2(2), 33-46.
Mohamad, M., Ab Ghani, N. I., Mamat, M., & Mamat, I. (2014). Satisfaction as a mediator to the relationships between destination image and loyalty. World Applied Sciences Journal, 30(9), 1113-1123.
Montgomery, D. C. (2017). Design and analysis of experiments. John Wiley & Sons.
Nguni, S., Sleegers, P., & Denessen, E. (2006). Transformational and transactional leadership effects on teachers' job satis-faction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement, 17(2), 145-177.
Noblet, A. J., Allisey, A. F., Nielsen, I. L., Cotton, S., LaMontagne, A. D., & Page, K. M. (2017). The work-based predictors of job engagement and job satisfaction experienced by community health professionals. Health care management re-view, 42(3), 237-246.
Northouse, P. G. (2018). Leadership: Theory and practice. Sage publications.
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation mod-els. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731.
Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A Synthesis towards the Construct of Job Per-formance. International Business Research, 10(10), 66-81.
Safavi, H. P., & Karatepe, O. M. (2018). High-performance work practices and hotel employee outcomes. International Journal of Contemporary Hospitality Management.
Sajtos, L., Snell, L., Sok, P., & Danaher, T. S. (2015). Achieving growth-quality of work life ambidexterity in small firms. Journal of Service Theory and Practice.
Sanda, A., & Arthur, N. A. D. (2017). Relational impact of authentic and transactional leadership styles on employee crea-tivity. African Journal of Economic and Management Studies.
Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modeling and confirm-atory factor analysis results: A review. The Journal of Educational Research, 99(6), 323-338.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
Sethi, G. (2012). Job Satisfaction in Relation to Organizational Citizenship Behavior, Organization Commitment, and Work-Family Balance. International Journal of Technical Research, 1(2), 5.
Shadraconis, S. (2013). Organizational Leadership in Times of Uncertainty: Is Transformational Leadership the An-swer? LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University, 2(1), 28.
Shan, Y., Imran, H., Lewis, P., & Zhai, D. (2017). Investigating the latent factors of quality of work-life affecting construc-tion craft worker job satisfaction. Journal of Construction Engineering and Management, 143(5), 04016134.
Silins, H., & Mulford, B. (2002). Leadership and school results. In Second international handbook of educational leadership and administration (pp. 561-612). Springer, Dordrecht.
Sinha, D., & Shukla, K. S. (2012). Comparative study of job satisfaction of the employees of private and public sector banks. V3 Journal of Management (e-journal), 1(1), 1-96.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). Sage publications.
Srivastava, S., Misra, R., & Madan, P. (2019). ‘The Saviors Are Also Humans’: Understanding the Role of Quality of Work Life on Job Burnout and Job Satisfaction Relationship of Indian Doctors. Journal of Health Management, 21(2), 210-229.
Swamy, D. R., Nanjundeswaraswamy, T. S., & Rashmi, S. (2015). Quality of work life: scale development and valida-tion. International Journal of Caring Sciences, 8(2), 281.
Teixeira, R., Koufteros, X., & Peng, X. D. (2012). Organizational structure, integration, and manufacturing performance: A conceptual model and propositions. Journal of Operations and Supply Chain Management, 5(1), 70-81.
Turkina, E., Van Assche, A., & Kali, R. (2016). Structure and evolution of global cluster networks: evidence from the aero-space industry. Journal of Economic Geography, 16(6), 1211-1234.
United States Agency for International Development (USAID) (2018), January 25) APA citation. How and when to refer-ence. Retrieved from https://2012-2017.usaid.gov/sites/default/files/USAID_E-Government_Update_FY2006.pdf
Valaei, N. (2017). Organizational structure, sense making activities and SMEs’ competitiveness. VINE Journal of Infor-mation and Knowledge Management Systems.
Van Wyk, A. E., Swarts, I., & Mukonza, C. (2018). The Influence of the Implementation of Job Rotation on Employees’ Perceived Job Satisfaction. International Journal of Business and Management, 13(11), 89-101.
Walumbwa, F. O., Orwa, B., Wang, P., & Lawler, J. J. (2005). Transformational leadership, organizational commitment, and job satisfaction: A comparative study of Kenyan and US financial firms. Human Resource Development Quarter-ly, 16(2), 235-256.
World Travel and Tourism Council (WTTC) (2017), January 25) APA citation. How and when to reference. Retrieved from https://www.wttc.org/-/media/files/reports/economic-impact-research/regions-2017/caribbean2017.pdf
Yukl, G., Gordon, A., & Taber, T. (2002). A hierarchical taxonomy of leadership behavior: Integrating a half century of be-havior research. Journal of Leadership & Organizational Studies, 9(1), 15-32.
Zikmund, W. G., Carr, J. C., & Griffin, M. (2013). Business Research Methods (Book Only). Cengage Learning.
Afsar, B., Badir, Y. F., & Saeed, B. B. (2014). Transformational leadership and innovative work behavior. Industrial Man-agement & Data Systems, 114(8), 1270-1300, 2014.
Agarwal, S., Garg, P., & Rastogi, R. (2019). Testing the reciprocal relationship between quality of work life and subjective well-being: a path analysis model. International Journal of Project Organisation and Management, 11(2), 140-153.
Ahmady, G. A., Mehrpour, M., & Nikooravesh, A. (2016). Organizational structure. Procedia-Social and Behavioral Sci-ences, 230, 455-462.
Ajala, E. M. (2013). Quality of work life and workers wellbeing: The industrial social workers approach. IFE Psychologia: An International Journal, 21(2), 46-56.
Al-Ababneh, M., Al-Sabi, S., Al-Shakhsheer, F., & Masadeh, M. (2017). The influence of employee empowerment on em-ployee job satisfaction in five-star hotels in Jordan. International Business Research, 10(3), 133.
Al-Adamat, A., Al-Gasawneh, J., & Al-Adamat, O. (2020). The impact of moral intelligence on green purchase inten-tion. Management Science Letters, 10(9), 2063-2070.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). THE RELATIONSHIP BETWEEN PERCEIVED DESTINATION IMAGE, SOCIAL MEDIA INTERACTION AND TRAVEL INTENTIONS RELATING TO NEOM CITY. Academy of Strategic Management Journal, 19(2).
Almarshad, S. O. (2015). A measurement scale for evaluating quality of work life: conceptualization and empirical valida-tion. Trends in Applied Sciences Research, 10(3), 143.
Alown, B. E., Mohamad, M., & Karim, F. (2020). Structural Equation Modeling based Empirical Analysis: Direct and Indi-rect Effects of Job Satisfaction on Job Performance in Jordanian Five-Star Hotels. Journal of Tourism, Hospitality and Environment Management, 5(18), 133-151.
Alrawadieh, Z., Cetin, G., Dincer, M. Z., & Istanbullu Dincer, F. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50-64.
Argentero, P., Miglioretti, M., & Angilletta, C. (2007). Quality of work life in a cohort of Italian health workers. Giornale Italiano di Medicina del Lavoro ed Ergonomia, 29(1 Suppl A), A50-4.
Awang, Z., Afthanorhan, W. M. A. W., & Asri, M. A. M. (2015). Parametric and non-parametric approach in structural equation modeling (SEM): The application of bootstrapping. Modern Applied Science, 9(9), 58-67.
Bari, M. W., Fanchen, M., & Baloch, M. A. (2016). TQM Soft practices and job satisfaction; mediating role of relational psychological contract. Procedia-Social and Behavioral Sciences, 235, 453-462.
Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of Management, 27(6), 625-641.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership. Psychology press.
Brooks, B. A., & Anderson, M. A. (2005). Defining quality of nursing work life. Nursing Economics, 23(6), 319-326.
Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behavior. Pearson UK.
Chen, X. (2013). Instrumental traditions and theories of light: The uses of instruments in the optical revolution (Vol. 9). Springer Science & Business Media.
Chirchir, R. (2016). Demographic factors and job satisfaction: A case of teachers in public primary schools in Bomet Coun-ty, Kenya. Journal of Education and Practice, 7(13), 152-158.
Curşeu, P. L., Stoop, R., & Schalk, R. (2007). Prejudice toward immigrant workers among Dutch employees: Integrated threat theory revisited. European Journal of Social Psychology, 37(1), 125-140.
Delahaij, R., Gaillard, A. W., & van Dam, K. (2010). Hardiness and the response to stressful situations: Investigating medi-ating processes. Personality and Individual differences, 49(5), 386-390.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Al-gebra and statistics.
Griffin, R. W., Bateman, T. S., Cooper, C. L., & Robertson, I. (1986). Job satisfaction and organizational commitment.
Griffith, J. (2004). Relation of principal transformational leadership to school staff job satisfaction, staff turnover, and school performance. Journal of Educational Administration, 42(3), 333-356.
Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equa-tion modeling. saGe publications.
Hamidi, S., Zandiatashbar, A., & Bonakdar, A. (2019). The relationship between regional compactness and regional inno-vation capacity (RIC): Empirical evidence from a national study. Technological Forecasting and Social Change, 142, 394-402.
Hassan, E. M., Fahmy, H. A., & Hassan, M. I. (2020). Chemical composition, Rheological, Organoleptical and Quality At-tributes of Gluten-Free Fino Bread. Egyptian Journal of Chemistry.
Hassi, A. (2012). The impact of culture on corporate training design: a review of the current state of knowledge. International Journal of Human Resources Development and Management, 12(1-2), 119-139.
Heller, H. W., Clay, R., & Perkins, C. L. I. N. E. (1993). The relationship between teacher job satisfaction and principal lead-ership style. Journal of School Leadership, 3(1), 74-86.
Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, W. E., & Schlesinger, L. A. (1994). Putting the service-profit chain to work. Harvard Business Review, 72(2), 164-174.
Howell, J. P., Dorfman, P. W., & Kerr, S. (1986). Moderator variables in leadership research. Academy of Management Re-view, 11(1), 88-102.
Jabeen, F., Friesen, H. L., & Ghoudi, K. (2018). Quality of work life of Emirati women and its influence on job satisfaction and turnover intention. Journal of Organizational Change Management.
Joo, B. K., & Lee, I. (2017, August). Workplace happiness: work engagement, career satisfaction, and subjective well-being. In Evidence-based HRM: A Global Forum for Empirical Scholarship. Emerald Publishing Limited.
Joseph, J., & Gaba, V. (2020). Organizational Structure, Information Processing, and Decision-Making: A Retrospective and Road Map for Research. Academy of Management Annals, 14(1), 267-302.
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: a meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755.
Karatepe, O. M., & Avci, T. (2017). The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions. Journal of Management Development.
Kelloway, E. K., & Myers, V. (2019). Leading the service-profit chain: how leaders’ behaviors can affect customer experi-ence. Examining the Role of Well-being in the Marketing Discipline (Research in Occupational Stress and Well Being, Vol. 17), Emerald Publishing Limited, 71-90.
Kim, H. L., Woo, E., Uysal, M., & Kwon, N. (2018). The effects of corporate social responsibility (CSR) on employee well-being in the hospitality industry. International Journal of Contemporary Hospitality Management.
Lafrenz, A., Lust, T., Cleveland, M., Mirka, A., Downs, A., Goodin, B., & Van Hoomissen, J. (2018). Association between psychosocial and organizational factors and objectively measured sedentary behavior in desk-dependent office work-ers. Occupational Health Science, 2(4), 323-335.
Lashbrook, W. B. (1997). Business performance, employee satisfaction, and leadership practices. Performance Improve-ment, 36(5), 29-33.
Lian, L. K., & Tui, L. G. (2012). Leadership styles and organizational citizenship behavior: The mediating effect of subordi-nates’ competence and downward influence tactics. Journal of Applied Business and Economics, 13(2), 59-96.
Mansoor, N., Aslam, H. D., Barbu, C. M., Capusneanu, S., & Lodhi, M. A. (2012). Organizational structure as determinant of organizational performance: Uncovering essential facets of organic and mechanistic structure. American Journal of Scientific Research, 55(14), 48-55.
Mazloumi, A., Kazemi, Z., Nasl-Saraji, G., & Barideh, S. (2014). Quality of working life assessment among train drivers in keshesh section of Iran Railway. International Journal of Occupational Hygiene, 6(2), 50-55.
Mckee, J. G. (1991). Leadership styles of community college presidents and faculty job satisfaction. Community/Junior College Quarterly of Research and Practice, 15(1), 33-46.
Mendibil, K., Rudberg, M., Baines, T., & Errasti, A. (2016). Operations Strategy and Deployment. In Global Production Networks (pp. 82-113). CRC Press.
Menon, M. E. (2014). The relationship between transformational leadership, perceived leader effectiveness and teachers’ job satisfaction. Journal of Educational Administration.
Moafimadani, S. K., & Khalatbari, J. (2019). The relationship between quality of work life and job satisfaction and burn-out, with the mediation of emotional intelligence. Journal of Process Engineering, 5(11), 46-66.
Mohamad, M. (2012). A model of quality of work life, life satisfaction and service quality. Asian Journal of Business Re-search, 2(2), 33-46.
Mohamad, M., Ab Ghani, N. I., Mamat, M., & Mamat, I. (2014). Satisfaction as a mediator to the relationships between destination image and loyalty. World Applied Sciences Journal, 30(9), 1113-1123.
Montgomery, D. C. (2017). Design and analysis of experiments. John Wiley & Sons.
Nguni, S., Sleegers, P., & Denessen, E. (2006). Transformational and transactional leadership effects on teachers' job satis-faction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement, 17(2), 145-177.
Noblet, A. J., Allisey, A. F., Nielsen, I. L., Cotton, S., LaMontagne, A. D., & Page, K. M. (2017). The work-based predictors of job engagement and job satisfaction experienced by community health professionals. Health care management re-view, 42(3), 237-246.
Northouse, P. G. (2018). Leadership: Theory and practice. Sage publications.
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation mod-els. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731.
Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A Synthesis towards the Construct of Job Per-formance. International Business Research, 10(10), 66-81.
Safavi, H. P., & Karatepe, O. M. (2018). High-performance work practices and hotel employee outcomes. International Journal of Contemporary Hospitality Management.
Sajtos, L., Snell, L., Sok, P., & Danaher, T. S. (2015). Achieving growth-quality of work life ambidexterity in small firms. Journal of Service Theory and Practice.
Sanda, A., & Arthur, N. A. D. (2017). Relational impact of authentic and transactional leadership styles on employee crea-tivity. African Journal of Economic and Management Studies.
Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modeling and confirm-atory factor analysis results: A review. The Journal of Educational Research, 99(6), 323-338.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
Sethi, G. (2012). Job Satisfaction in Relation to Organizational Citizenship Behavior, Organization Commitment, and Work-Family Balance. International Journal of Technical Research, 1(2), 5.
Shadraconis, S. (2013). Organizational Leadership in Times of Uncertainty: Is Transformational Leadership the An-swer? LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University, 2(1), 28.
Shan, Y., Imran, H., Lewis, P., & Zhai, D. (2017). Investigating the latent factors of quality of work-life affecting construc-tion craft worker job satisfaction. Journal of Construction Engineering and Management, 143(5), 04016134.
Silins, H., & Mulford, B. (2002). Leadership and school results. In Second international handbook of educational leadership and administration (pp. 561-612). Springer, Dordrecht.
Sinha, D., & Shukla, K. S. (2012). Comparative study of job satisfaction of the employees of private and public sector banks. V3 Journal of Management (e-journal), 1(1), 1-96.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). Sage publications.
Srivastava, S., Misra, R., & Madan, P. (2019). ‘The Saviors Are Also Humans’: Understanding the Role of Quality of Work Life on Job Burnout and Job Satisfaction Relationship of Indian Doctors. Journal of Health Management, 21(2), 210-229.
Swamy, D. R., Nanjundeswaraswamy, T. S., & Rashmi, S. (2015). Quality of work life: scale development and valida-tion. International Journal of Caring Sciences, 8(2), 281.
Teixeira, R., Koufteros, X., & Peng, X. D. (2012). Organizational structure, integration, and manufacturing performance: A conceptual model and propositions. Journal of Operations and Supply Chain Management, 5(1), 70-81.
Turkina, E., Van Assche, A., & Kali, R. (2016). Structure and evolution of global cluster networks: evidence from the aero-space industry. Journal of Economic Geography, 16(6), 1211-1234.
United States Agency for International Development (USAID) (2018), January 25) APA citation. How and when to refer-ence. Retrieved from https://2012-2017.usaid.gov/sites/default/files/USAID_E-Government_Update_FY2006.pdf
Valaei, N. (2017). Organizational structure, sense making activities and SMEs’ competitiveness. VINE Journal of Infor-mation and Knowledge Management Systems.
Van Wyk, A. E., Swarts, I., & Mukonza, C. (2018). The Influence of the Implementation of Job Rotation on Employees’ Perceived Job Satisfaction. International Journal of Business and Management, 13(11), 89-101.
Walumbwa, F. O., Orwa, B., Wang, P., & Lawler, J. J. (2005). Transformational leadership, organizational commitment, and job satisfaction: A comparative study of Kenyan and US financial firms. Human Resource Development Quarter-ly, 16(2), 235-256.
World Travel and Tourism Council (WTTC) (2017), January 25) APA citation. How and when to reference. Retrieved from https://www.wttc.org/-/media/files/reports/economic-impact-research/regions-2017/caribbean2017.pdf
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