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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 10 Issue 13 pp. 3189-3196 , 2020

A study on relationship between human resources and strategic performance: The mediating role of productivity Pages 3189-3196 Right click to download the paper Download PDF

Authors: Hosam Shrouf, Shaker Al-Qudah, Khaldoon Al Khawaldeh, Abdallah Mishael Obeidat, Abas Al Rawashdeh

DOI: 10.5267/j.msl.2020.5.002

Keywords: Human Resources, Strategic Performance, Productivity, Banks Sector, Jordan

Abstract: The objective of the study is to investigate the mediating role of the productivity of the banks sector in Jordan based on the relationship between human resources and strategic performance from the point of view of the senior management managers and functional unit managers (human resources, marketing, finance and accounting). Human resources were measured through human resource activities. The population of the current study represented all the commercial banks in Jordan, the total number of which is 26. A survey questionnaire is prepared based on the published literature, and the data are collected from 371 respondents from the targeted banks. The necessary tests to ensure reliability and validity are performed using SPSS. The results indicate that human resources positively affected strategic performance and productivity. The findings also revealed that productivity positively mediated the relationship between human resources and the commercial banks' strategic performance.


How to cite this paper
Shrouf, H., Al-Qudah, S., Khawaldeh, K., Obeidat, A & Rawashdeh, A. (2020). A study on relationship between human resources and strategic performance: The mediating role of productivity.Management Science Letters , 10(13), 3189-3196.

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Journal: Management Science Letters | Year: 2020 | Volume: 10 | Issue: 13 | Views: 5708 | Reviews: 0

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