How to cite this paper
Lukito, S & Ikhsan, R. (2020). Repurchase intention in e-commerce merchants: Practical evidence from college students.Management Science Letters , 10(13), 3089-3096.
Refrences
Al-Natour, S., Benbasat, I., & Cenfetelli, R. (2011). The adoption of online shopping assistants: Perceived similarity as an antecedent to evaluative beliefs. Journal of the Association for Information Systems, 12(5), 347.
Al‐Maghrabi, T., Dennis, C., & Vaux Halliday, S. (2011). Antecedents of continuance intentions towards e‐shopping: the case of Saudi Arabia. Journal of Enterprise Information Management, 24(1), 85-111.
Aren, S., Güzel, M., Kabadayı, E., & Alpkan, L. (2013). Factors Affecting Repurchase Intention to Shop at the Same Website. Procedia - Social and Behavioral Sciences, 99, 536-544.
Awad, N., & Ragowsky, A. (2008). Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders. Journal of Management Information Systems, 24(4), 101-121.
Ba, S., & Paul, P. (2002). Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior. MIS Quarterly, 26(3), 243-268.
Benlian, A., Titah, R., & Hess, T. (2012). Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study. Journal of Management Information Systems, 29(1), 237-272.
Campbell, D., & Fiske, D. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56(2), 81-105.
Chang, T.-Z., & Wildt, A. (1994). Price, product information, and purchase intention: An empirical study. Journal of the Academy of Marketing Science, 22(1), 16-27.
Chen, N., & Rau, P.-L. P. (2014). Effects of Trust on Group Buying Websites in China. International Journal of Human–Computer Interaction, 30(8), 615-626.
Chin, W., & Newsted, P. (1999). Structural equation modeling analysis with small samples using partial least squares. Statistical Strategies for Small Sample Research, 1(1), 307-341.
Chiu, C.-M., Hsu, M.-H., Lai, H., & Chang, C.-M. (2012). Re-examining the influence of trust on online repeat purchase intention: The moderating role of habit and its antecedents. Decision Support Systems, 53(4), 835-845.
Chiu, C. M., Chang, C. C., Cheng, H. L., & Fang, Y. H. (2009). Determinants of customer repurchase intention in online shopping. Online Information Review, 33(4), 761-784.
Dan, K., Donald, F., & Raghav, R. (2009). Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. Information Systems Research, 20(2), 237-257.
David, G., Elena, K., & Detmar, S. (2003). Trust and TAM in online shopping: an integrated model. MIS Q., 27(1), 51–90.
Fang, Y., Qureshi, I., Sun, H., McCole, P., Ramsey, E., & Lim, K. H. (2014). Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms. MIS Quarterly, 38(2), 407-A409.
Fred, D., Richard, B., & Paul, W. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
Gartner. (2015, April, 9). The Gartner Digital Commerce Vendor Guide, Analyst(s): Penny Gillespie, Gene Alvarez, Yanna Dharmasthira, David Kohler, Jason Daigler, Chris Fletcher.
Gefen, D. (2002). Customer loyalty in e-commerce. Journal of the Association for Information Systems, 3(1), 2.
Glover, S., & Benbasat, I. (2010). A comprehensive model of perceived risk of e-commerce transactions. International Journal of Electronic Commerce, 15(2), 47-78.
Hair, F., Joe, Sarstedt, M., Hopkins, L., & Volker, K. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106-121.
Harris, L., & Goode, M. (2004). The four levels of loyalty and the pivotal role of trust: a study of online service dynamics. Journal of Retailing, 80(2), 139-158.
Harrison, M., Larry, C., & Norman, C. (1998). Initial Trust Formation in New Organizational Relationships. Academy of Management Review, 23(3), 473-490.
Jarvenpaa, S., Tractinsky, N., & Saarinen, L. (1999). Consumer Trust in an Internet Store: a Cross-Cultural Validation. Journal of Computer-Mediated Communication, 5(2). doi:10.1111/j.1083-6101.1999.tb00337.x
Kim, H.-W., & Gupta, S. (2009). A comparison of purchase decision calculus between potential and repeat customers of an online store. Decision Support Systems, 47(4), 477-487.
Kim, H.-W., Xu, Y., & Gupta, S. (2012). Which is more important in Internet shopping, perceived price or trust? Electronic Commerce Research and Applications, 11(3), 241-252.
Lai, I., & Tong, V. (2013). The Impact of Company, Subject, and System Characteristics on the Trust Factors Affecting the Adoption of Internet-based Interorganizational Systems. Information Systems Management, 30(4), 280-292.
Murphy, G., & Tocher, N. (2011). Gender differences in the effectiveness of online trust building information cues: An empirical examination. The Journal of High Technology Management Research, 22(1), 26-35.
Pavlou, P. (2003). Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model. International Journal of Electronic Commerce, 7(3), 101-134.
Pavlou, P., Liang, H., & Xue, Y. (2007). Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective. MIS Quarterly, 31(1), 105-136.
Peng, H., Wang, C., & Cai, J. (2008). An empirical investigation on the adoption of online shopping of university students in China. Paper presented at the 2008 International Seminar on Business and Information Management.
Rezaei, S., & Amin, M. (2013). Exploring online repurchase behavioural intention of university students in Malaysia. Journal for Global Business Advancement, 6(2), 92-119.
Srinivasan, S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: an exploration of its antecedents and consequences. Journal of Retailing, 78(1), 41-50.
Sullivan, Y., & Kim, D. (2018). Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments. International Journal of Information Management, 39, 199-219.
Sun, H. (2010). Sellers' trust and continued use of online marketplaces. Journal of the Association for Information Systems, 11(4), 2.
Tamara, D., & Paul, H. (2006). An Extended Privacy Calculus Model for E-Commerce Transactions. Information Systems Research, 17(1), 61-80.
Zeithaml, V. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 2-22.
Zhang, Y., Fang, Y., Wei, K.-K., Ramsey, E., McCole, P., & Chen, H. (2011). Repurchase intention in B2C e-commerce—A relationship quality perspective. Information & Management, 48(6), 192-200.
Al‐Maghrabi, T., Dennis, C., & Vaux Halliday, S. (2011). Antecedents of continuance intentions towards e‐shopping: the case of Saudi Arabia. Journal of Enterprise Information Management, 24(1), 85-111.
Aren, S., Güzel, M., Kabadayı, E., & Alpkan, L. (2013). Factors Affecting Repurchase Intention to Shop at the Same Website. Procedia - Social and Behavioral Sciences, 99, 536-544.
Awad, N., & Ragowsky, A. (2008). Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders. Journal of Management Information Systems, 24(4), 101-121.
Ba, S., & Paul, P. (2002). Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior. MIS Quarterly, 26(3), 243-268.
Benlian, A., Titah, R., & Hess, T. (2012). Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study. Journal of Management Information Systems, 29(1), 237-272.
Campbell, D., & Fiske, D. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56(2), 81-105.
Chang, T.-Z., & Wildt, A. (1994). Price, product information, and purchase intention: An empirical study. Journal of the Academy of Marketing Science, 22(1), 16-27.
Chen, N., & Rau, P.-L. P. (2014). Effects of Trust on Group Buying Websites in China. International Journal of Human–Computer Interaction, 30(8), 615-626.
Chin, W., & Newsted, P. (1999). Structural equation modeling analysis with small samples using partial least squares. Statistical Strategies for Small Sample Research, 1(1), 307-341.
Chiu, C.-M., Hsu, M.-H., Lai, H., & Chang, C.-M. (2012). Re-examining the influence of trust on online repeat purchase intention: The moderating role of habit and its antecedents. Decision Support Systems, 53(4), 835-845.
Chiu, C. M., Chang, C. C., Cheng, H. L., & Fang, Y. H. (2009). Determinants of customer repurchase intention in online shopping. Online Information Review, 33(4), 761-784.
Dan, K., Donald, F., & Raghav, R. (2009). Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. Information Systems Research, 20(2), 237-257.
David, G., Elena, K., & Detmar, S. (2003). Trust and TAM in online shopping: an integrated model. MIS Q., 27(1), 51–90.
Fang, Y., Qureshi, I., Sun, H., McCole, P., Ramsey, E., & Lim, K. H. (2014). Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms. MIS Quarterly, 38(2), 407-A409.
Fred, D., Richard, B., & Paul, W. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
Gartner. (2015, April, 9). The Gartner Digital Commerce Vendor Guide, Analyst(s): Penny Gillespie, Gene Alvarez, Yanna Dharmasthira, David Kohler, Jason Daigler, Chris Fletcher.
Gefen, D. (2002). Customer loyalty in e-commerce. Journal of the Association for Information Systems, 3(1), 2.
Glover, S., & Benbasat, I. (2010). A comprehensive model of perceived risk of e-commerce transactions. International Journal of Electronic Commerce, 15(2), 47-78.
Hair, F., Joe, Sarstedt, M., Hopkins, L., & Volker, K. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106-121.
Harris, L., & Goode, M. (2004). The four levels of loyalty and the pivotal role of trust: a study of online service dynamics. Journal of Retailing, 80(2), 139-158.
Harrison, M., Larry, C., & Norman, C. (1998). Initial Trust Formation in New Organizational Relationships. Academy of Management Review, 23(3), 473-490.
Jarvenpaa, S., Tractinsky, N., & Saarinen, L. (1999). Consumer Trust in an Internet Store: a Cross-Cultural Validation. Journal of Computer-Mediated Communication, 5(2). doi:10.1111/j.1083-6101.1999.tb00337.x
Kim, H.-W., & Gupta, S. (2009). A comparison of purchase decision calculus between potential and repeat customers of an online store. Decision Support Systems, 47(4), 477-487.
Kim, H.-W., Xu, Y., & Gupta, S. (2012). Which is more important in Internet shopping, perceived price or trust? Electronic Commerce Research and Applications, 11(3), 241-252.
Lai, I., & Tong, V. (2013). The Impact of Company, Subject, and System Characteristics on the Trust Factors Affecting the Adoption of Internet-based Interorganizational Systems. Information Systems Management, 30(4), 280-292.
Murphy, G., & Tocher, N. (2011). Gender differences in the effectiveness of online trust building information cues: An empirical examination. The Journal of High Technology Management Research, 22(1), 26-35.
Pavlou, P. (2003). Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model. International Journal of Electronic Commerce, 7(3), 101-134.
Pavlou, P., Liang, H., & Xue, Y. (2007). Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective. MIS Quarterly, 31(1), 105-136.
Peng, H., Wang, C., & Cai, J. (2008). An empirical investigation on the adoption of online shopping of university students in China. Paper presented at the 2008 International Seminar on Business and Information Management.
Rezaei, S., & Amin, M. (2013). Exploring online repurchase behavioural intention of university students in Malaysia. Journal for Global Business Advancement, 6(2), 92-119.
Srinivasan, S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: an exploration of its antecedents and consequences. Journal of Retailing, 78(1), 41-50.
Sullivan, Y., & Kim, D. (2018). Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments. International Journal of Information Management, 39, 199-219.
Sun, H. (2010). Sellers' trust and continued use of online marketplaces. Journal of the Association for Information Systems, 11(4), 2.
Tamara, D., & Paul, H. (2006). An Extended Privacy Calculus Model for E-Commerce Transactions. Information Systems Research, 17(1), 61-80.
Zeithaml, V. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 2-22.
Zhang, Y., Fang, Y., Wei, K.-K., Ramsey, E., McCole, P., & Chen, H. (2011). Repurchase intention in B2C e-commerce—A relationship quality perspective. Information & Management, 48(6), 192-200.