How to cite this paper
Pham, T & Pham, D. (2019). Factors affecting to the application of balanced scorecard in Vietnamese hospitality firms.Management Science Letters , 9(13), 2383-2390.
Refrences
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Bergin-Seers, S., & Jago, L. (2007). Performance Measurement in Small Motels in Australia:(Funded by the Sustainable Tourism Co-operative Research Centre). Tourism and hospitality Research, 7(2), 144-155.
Bùi Thị Hải Vân ( 2009), Các yếu tố ảnh hưởng đến dự định áp dụng thẻ điểm cân bằng vào các doanh nghiệp nhỏ và vừa tại Việt Nam. Đại học quốc gia TPHCM.
Chenhall, R. H. (2003), Management control system design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and So-ciety, 28(2-3), 127-168.
Chen, F. H., Hsu, T. S., & Tzeng, G. H. (2011). A balanced scorecard approach to establish a perfor-mance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP. International Journal of Hospitality Management, 30(4), 908-932.
Davis, F.D. (1986). A technology acceptance model for empirically testing new end user information systems: theory and results. Doctoral dissertation. Cambridge, MA: Massachusetts Institute of Technology.
Doran, M. S., Haddad, K., & Chow, C. W. (2002). Maximizing the success of balanced scorecard im-plementation in the hospitality industry. International Journal of Hospitality & Tourism Admin-istration, 3(3), 33-58.
Evans, N. (2005). Assessing the balanced scorecard as a management tool for hotels. International Journal of Contemporary Hospitality Management, 17(5), 376–390.
Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge university press.
Freeman, R.E. (2004). A Stakeholder Theory of Modern Corporations. Ethical Theory and Business, 7th edition.
Friedman, A.L., & Miles, S. (2006). Stakeholders: Theory and Practice. Oxford University Press.
Harris, P. J., & Mongiello, M. (2001). Key performance indicators in European hotel properties: gen-eral managers’ choices and company profiles. International Journal of Contemporary Hospitality Management, 13(3), 120-128.
Hoque, Z. & James, W. (2000), Linking balanced scorecard measures to size and market factors: im-pact on organizational performance, Journal of Management Accounting Research, 12(1), 1–17
Kaplan, R. S., & Norton, D. P. (1993). Putting The Balanced Scorecard to Work, Harvard Businees Review. Terjemahaan Peter R. Yosi. Erlangga: Jakarta.
Kaplan, R.S., & Norton, D.P. (1992). The Balanced Scorecard - Measures that drive performance. Harvard Business Review.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management sys-tem. Harvard Business Review, 74(1), 75–85.
Kaplan, R. S., & Norton, D. P. (2001a). Transforming the balanced scorecard from performance meas-urement to strategic management: Part I. Accounting horizons, 15(1), 87-104.
Kaplan, R. S., & Norton, D. P. (2001b). Transforming the balanced scorecard from performance measurement to strategic management: Part II. Accounting horizons, 15(2), 147-160.
Nguyễn Đình Thọ (2013), Giáo trình phương pháp nghiên cứu khoa học trong kinh doanh, NXB Tài chính.
Otley, D. (1999). Performance management: a framework for management control systems research. Management Accounting Research, 10, 363-382.
Rogers, E.M. (1962). Diffusion of innovations. Retrieved from https://www.ou.edu/deptcomm/dodjcc/groups/99A2/theories.htm. Retrieved date: 03/9/2018.
Otley, D., & Pollanen, R. M. (2000). Budgetary criteria in performance evaluation: a critical appraisal using new evidence. Accounting, organizations and Society, 25(4-5), 483-496.
Sandelin, M. (2008). Operation of management control practices as a package—A case study on con-trol system variety in a growth firm context. Management Accounting Research, 19(4), 324-343.
Tanyi, E. (2011). Factors influencing the use of balanced scorecard. Master thesis, Hanken School of Economics.
Wiersman, E. (2009). For which purposes do managers use Balanced Scorecard? An empirical study. Management Accounting Research, 20(4), 239-251.
Bergin-Seers, S., & Jago, L. (2007). Performance Measurement in Small Motels in Australia:(Funded by the Sustainable Tourism Co-operative Research Centre). Tourism and hospitality Research, 7(2), 144-155.
Bùi Thị Hải Vân ( 2009), Các yếu tố ảnh hưởng đến dự định áp dụng thẻ điểm cân bằng vào các doanh nghiệp nhỏ và vừa tại Việt Nam. Đại học quốc gia TPHCM.
Chenhall, R. H. (2003), Management control system design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and So-ciety, 28(2-3), 127-168.
Chen, F. H., Hsu, T. S., & Tzeng, G. H. (2011). A balanced scorecard approach to establish a perfor-mance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP. International Journal of Hospitality Management, 30(4), 908-932.
Davis, F.D. (1986). A technology acceptance model for empirically testing new end user information systems: theory and results. Doctoral dissertation. Cambridge, MA: Massachusetts Institute of Technology.
Doran, M. S., Haddad, K., & Chow, C. W. (2002). Maximizing the success of balanced scorecard im-plementation in the hospitality industry. International Journal of Hospitality & Tourism Admin-istration, 3(3), 33-58.
Evans, N. (2005). Assessing the balanced scorecard as a management tool for hotels. International Journal of Contemporary Hospitality Management, 17(5), 376–390.
Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge university press.
Freeman, R.E. (2004). A Stakeholder Theory of Modern Corporations. Ethical Theory and Business, 7th edition.
Friedman, A.L., & Miles, S. (2006). Stakeholders: Theory and Practice. Oxford University Press.
Harris, P. J., & Mongiello, M. (2001). Key performance indicators in European hotel properties: gen-eral managers’ choices and company profiles. International Journal of Contemporary Hospitality Management, 13(3), 120-128.
Hoque, Z. & James, W. (2000), Linking balanced scorecard measures to size and market factors: im-pact on organizational performance, Journal of Management Accounting Research, 12(1), 1–17
Kaplan, R. S., & Norton, D. P. (1993). Putting The Balanced Scorecard to Work, Harvard Businees Review. Terjemahaan Peter R. Yosi. Erlangga: Jakarta.
Kaplan, R.S., & Norton, D.P. (1992). The Balanced Scorecard - Measures that drive performance. Harvard Business Review.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management sys-tem. Harvard Business Review, 74(1), 75–85.
Kaplan, R. S., & Norton, D. P. (2001a). Transforming the balanced scorecard from performance meas-urement to strategic management: Part I. Accounting horizons, 15(1), 87-104.
Kaplan, R. S., & Norton, D. P. (2001b). Transforming the balanced scorecard from performance measurement to strategic management: Part II. Accounting horizons, 15(2), 147-160.
Nguyễn Đình Thọ (2013), Giáo trình phương pháp nghiên cứu khoa học trong kinh doanh, NXB Tài chính.
Otley, D. (1999). Performance management: a framework for management control systems research. Management Accounting Research, 10, 363-382.
Rogers, E.M. (1962). Diffusion of innovations. Retrieved from https://www.ou.edu/deptcomm/dodjcc/groups/99A2/theories.htm. Retrieved date: 03/9/2018.
Otley, D., & Pollanen, R. M. (2000). Budgetary criteria in performance evaluation: a critical appraisal using new evidence. Accounting, organizations and Society, 25(4-5), 483-496.
Sandelin, M. (2008). Operation of management control practices as a package—A case study on con-trol system variety in a growth firm context. Management Accounting Research, 19(4), 324-343.
Tanyi, E. (2011). Factors influencing the use of balanced scorecard. Master thesis, Hanken School of Economics.
Wiersman, E. (2009). For which purposes do managers use Balanced Scorecard? An empirical study. Management Accounting Research, 20(4), 239-251.